State Of Virginia Charlottesville , VA 22901
Posted 1 week ago
This position will support all of UVA Health entities (UVA Medical Center, UVA Physicians Group, UVA Community Medicine and School of Medicine). This position will be responsible for sustaining improvements and changes made to scheduling tools, templates and processes in order to provide better access to patients. The role will serve as liaison between front line Access and Clinic Operations, SOM Physicians and APPs, Capacity Management, Epic, and Quality and Standards teams to ensure consistency, effective communication and continuous improvement. This person will also be responsible for learning their departments' decision trees and templates in order to understand the implications of potential changes. He/she will support data needs and validate any proposed changes against agreed upon standards and guardrails.
Communicate and collaborate with stakeholders
Provide feedback to management on means to achieve access goals and resolve issues
Facilitate discussions with clinical, access and provider teams regarding perceived needs and processes, then be able to translate those needs into recommendations
Support all team members in their learning and understanding of new scheduling functionality and associated workflows
Coordinate post-implementation review of project goals, outstanding questions or issues and work with operational leaders as requested to help sustain goals
Provide intake and review for changes and new projects to ensure alignment with standards; escalate using appropriate pathway when needed
Pull data and monitor trends
Other duties as assigned
Position Compensation Range: $51,417.60 - $82,264.00 Annual
MINIMUM REQUIREMENTS
Education: Bachelor's Degree preferred, Associate's Degree required
Experience: 3 years of experience required; 5 years preferred
License/Certification: n/a
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
State Of Virginia