High School Graduate plus Health Care courses or on the job training specific to Hospital or Medical Office skills.
Certified Healthcare Access Associate (CHAA) certification or a minimum of three years experience in an acute care Patient Access department and will obtain (CHAA) certification within one year. Demonstrated proficient, written and verbal communication, telephone, and customer service skills. Must have excellent computer skills, preferably Microsoft Office Suite.
Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing/pulling wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying/lifting up to 50 pounds; requires direct patient contact.
This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel. Registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration functions in any department of SBMC. Float Technician will work in all Department locations to ensure adequate coverage.
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St. Bernards Healthcare