Access Coordinator, Hematology Oncology

Job Details

ChristianaCare's Helen F. Graham Cancer Center is looking to hire a Full time Access Coordinator to support the Hematology Oncology practice.

The Access Coordinator will be directly responsible for the coordination of care between the practice, referring provider, hospital support providers, both specialty and primary and the patient. The Access Coordinator will take the responsibility to obtain and track all needed referrals and information to schedule the patient resulting in a timely, positive, and effective patient encounter ensuring a positive patient experience.

Work Schedule:

• Monday- Friday: 8am- 4:30pm

• No weekends or holidays.

• Opportunity for great work-life balance!

Key Responsibilities

• Work effectively and efficiently with referring physician offices and hospital providers to coordinate patient care.

• Investigate and document all information to support outpatient office visit services. Review patient diagnosis and coordinate directly with the practice provider to support patients with a critical diagnosis that may warrant immediate intervention.

• Control the workflow related to the demand for new patients by communicating with physicians and handle all urgent/emergent requests.

• Insurance verification (level of coverage to support oncology services and out of pocket expenses)

• Minimize financial risk and maximize delivery of patient care by reviewing pts with no or less than adequate insurance coverage and alert the practice director/Cancer Center Social Worker. Once that connection is initiated, track the interaction until coverage have been confirmed to support the pt being seen and treated.

• Provide new patients with all information needed prior to the scheduled appointment date. Including the access to Navigating Care (Practice Patient Portal) and making certain all new patient forms are received and completed prior to the visit.

Benefits & Incentives

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 week paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Qualifications:

• High School Graduate or Equivalent

• 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred.

Interested candidates should attach an updated copy of their resume during the application process.

Why ChristianaCare

ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America's 50 Best Hospitals and continually ranked among the nation's best by U.S. News & World Report, Newsweek and other national quality ratings.

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Post End Date

Jul 31, 2024

EEO Posting Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.