Access Associate

Rochester General Health System Webster , NY 14580

Posted 3 months ago

Job ID REQ_92380 FACILITY Bay Creek Internal Medicine LOCATION Webster, New York

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full Time

LOCATION: Bay Creek Medical

DEPARTMENT: Front End Revenue Cycle

SCHEDULE: M-F, Day

ATTRIBUTES

  • 2 year degree or equivalent combination of education and work experience required

  • Intermediate computer skills

  • Excellent customer service and communication skills

  • Bilingual preferred

RESPONSIBILITIES

  • Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments

  • Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable

  • Billing & Payments. Collect and process payments when applicable

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran


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