Academic Success Center - Student Worker

The Academic Success Center student worker will be responsible for supervising the front desk of the Academic Success Center. Job responsibilities include welcoming and checking in students, answering telephone calls and questions, helping support the staff and the operations of the Academic Success Center, and taking care of other clerical and administrative tasks.

Customer Service

Front desk attendants are the first people that Lipscomb University students, faculty, staff, and guests see and talk to; how they greet, treat, and respond to them forms their first impression of the Academic Success Center.

Communication

Since they will be communicating with varying levels of internal and external customers over the phone, in person, and via email, front desk attendants need to have excellent verbal and written communication skills.

Multitasking skills

Answering the phone, assisting students at the desk are a few of the duties that a front desk attendant may have to perform simultaneously.

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