Academic Success Advisor

Department Name

College of Global Futures

Job Description

The Academic Success Advisor provides academic advising for both in-person and online students in the College of Global Futures. A key contributor to increasing student retention and graduation university-wide, this individual will work independently and collaboratively with the College of Global Futures student services team to assist undergraduate students in making timely progress toward a degree through a range of in-person and online academic advising and support strategies. The college's home campus is the Tempe campus, but currently has students at the Tempe, Polytechnic, and Online campuses. There is an opportunity for a hybrid schedule with some remote work, but the advisor will need to be in the office the majority of the work week.

Job Description

The Academic Success Advisor provides academic advising for both in-person and online students in the College of Global Futures. A key contributor to increasing student retention and graduation university-wide, this individual will work independently and collaboratively with the College of Global Futures student services team to assist undergraduate students in making timely progress toward a degree through a range of in-person and online academic advising and support strategies. The college's home campus is the Tempe campus, but currently has students at the Tempe, Polytechnic, and Online campuses. There is an opportunity for a hybrid schedule with some remote work, but the advisor will need to be in the office the majority of the work week.

Requisition ID

102775BR

Working Environment

• Climate-controlled office setting subject to extended periods of being in a stationary position.

• Constantly detects and operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

• Ability to clearly communicate and exchange accurate information to perform essential duties. Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others.

Work location: The college's home campus is the Tempe campus, but currently has students at the Tempe, Downtown, Polytechnic, and Online campuses. There is an opportunity for a hybrid schedule with some remote work, but the advisor will need to be in the Tempe office the majority of the work week and will participate in occasional night and weekend events.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Minimum Qualifications

Bachelor's degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

For the ninth year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all five years the category has existed.

ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. http://research.asu.edu/

Category

02

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Desired Qualifications

• Professional-level experience in:

• Working proactively with both prospective and current undergraduate students in a student services-related environment, via in-person, phone, and online meetings

• Providing a high level of timely and quality service

• Coordinating or managing programs and/or projects

• Designing presentation materials and giving oral presentations in small to large groups settings

• Interpreting student needs and determining when a referral to another resource as appropriate

• Working with diverse populations

• Actively participating in a team environment

Demonstrated knowledge of:

• ASU policies and procedures

• Types of student support and resources

• Higher education structure and organization

• PeopleSoft, DARS, and Salesforce (or comparable student information, degree tracking, and reporting systems)

Evidence of:

• Ability and willingness to rapidly adapt to and effectively utilize new technology, practices, policies, and methods

• Effective communication skills

• Ability to juggle multiple demands simultaneously, both independently and with supervision

• Master's degree preferred

Close Date

06- August- 2024

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Full-Time/Part-Time

Full-Time

Essential Duties

• Provides one-on-one and group academic advising to undergraduate students on the Tempe, Polytechnic, and Online campuses to ensure successful progress towards academic goals and timely degree completion.

• Advises current, prospective, and transitioning students in-person, via telephone, email, Salesforce, and using other electronic communication tools (e.g., Zoom).

• Assists students with resolution of academic issues, exploration of academic options, course registration, identifying academic opportunities, and general navigation of the ASU academic system.

• Makes appropriate referrals to university resources.

• Conducts regular outreach to students via phone, email, and in-person to promote success and retention.

• Processes student paperwork, including standards petitions, withdrawals, certificate additions and removals, and others.

• Makes DARS exceptions as needed.

• Interprets academic policies and procedures.

• Participates in a wide variety of recruitment/admission, orientation, retention, career development, and student engagement events/activities, including occasional evenings and weekends.

• Works collaboratively and collegially with academic units and services throughout the University to facilitate comprehensive student support.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Salary Range

$42,050 - $50,000 per year, DOE

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

Job Family

Advising & Admissions