Academic Program Specialist

Dept Number/Name: 0-3720-000 / Registrar's Office

College Division: Student Success

Salary Plan: Staff

Job Code/Title: 2200 / Academic Program Specialist

Hiring Salary/Salary Range: $45,000

Position Number: 00055958

ORGANIZATIONAL SUMMARY:

The Student Success division at the University of South Florida, is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services and enhancement of the educational experience. The Office of the Registrar leads a hub of critical services for students, faculty, and staff, including student and academic record keeping, a conflict free academic schedule, registration, graduation, data reporting and state and federal compliance to support the University's educational programs.

POSITION SUMMARY:

This position assists in the development, coordination, administration, and management of a comprehensive athletics' academic eligibility certification process. As a custodian of these responsibilities, this position is expected to perform all duties in compliance with the Family Educational Rights and Privacy Act (FERPA) and all applicable student records, data policy, and data security policies. Provides input on strategic planning, enrollment management, emergency preparedness, State and federal compliance, core work enhancement, performance management, student record and data management and statistical analysis, presentation, reporting, and outcome assessment.

RESPONSIBILITIES:

Secondary Office of the Registrar certifying official for all NCAA sports related to USF to include verification of eligibility, GPA, progress, status, graduation verification, enrollment status, and other duties as they apply to registration and enrollment.

Serves as the primary transfer articulation (TA) liaison for Athletics. Researches and resolves TA and equivalency problems encountered in evaluating coursework for students seeking admission to the University, including all transfer portal requests.

Collaborates with the Enrollment Management Analyst for TA to address transfer equivalency and transfer catalog issues. Follows processes for providing TA support for new Athletic initiatives.

Serves as back up to Admissions, Education Abroad, Undergraduate Studies, IT, and Academic units on transfer articulation (TA) matters. Contributes to development and maintenance of TA documentation and training materials.

Performs all work with confidential and sensitive student information under observance of the Family Educational Rights and Privacy Act (FERPA), and other federal and State guidelines. Informs the individuals working with confidential student information about legal restrictions, privileges, and ethical considerations surrounding its use.

Regularly updates Assistant University Registrar on status of projects, highlighting important issues and areas of concern. Serves on institutional committees at the discretion of supervisor and the University Registrar.

Serves as essential personnel for Continuity of Operations Planning for the continuation of essential functions during a disaster or emergency. Supports the mission of Student Success, Enrollment Planning and Management, and the URO with other duties as assigned.

Performs other duties as assigned.

POSITION QUALIFICATIONS:

MINIMUM:

This position requires a high school diploma or equivalent, with four years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

FLSB1310 Equivalency:

4 years of directly relevant experience may be substituted for bachelor's degree.

6 years of directly relevant experience may be substituted for master's degree.

PREFERRED:

NCAA Academic Performance Program (APP) Experience and one year of experience enforcing NCAA and American Athletic Conference continuing eligibility rules. Preferred Candidate will have thorough knowledge of registration, transcript and enrollment verification, academic record keeping processes and systems, State and Federal reporting, and enrollment management.

Outstanding decision-making, problem solving, organization skills, and research abilities. Ability to develop, identify, and manage multiple priorities in a fast-paced, deadline driven environment while providing exemplary customer service. Strong working knowledge of and ability to adhere to FERPA.

USF Tampa

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 37556

Posting Date: 07/31/2024

Posting End Date: 08/21/2024

How to Claim Veteran's Preference:

This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295.

Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.

Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.

For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272.

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu.

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement.

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).

Work Location

Campus map and location overview: USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S.

News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.

We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here.

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