Academic Program Services Supervisor

Brandman University Irvine , CA 92606

Posted 4 months ago

Academic Program Services Supervisor
19-050

S1-Staff FT NonExempt

Central Administration Irvine

Why join Brandman?

Competitive compensation and benefits promote your health and well-being. Brandman embraces inclusion, promotes corporate responsibility, and applies sustainable practices on the job and in the office.

Exceptional Benefits

At Brandman University, we value the personal health and financial well-being of our employees. Our affordable and flexible benefits packages truly encompass our mission and values by giving our employees peace of mind to allow them to focus on their professional development and other important aspects in their lives. Our benefits include:

  • Variety of Medical, Dental, and Vision coverage

  • Health Savings Account (HAS)

  • Flexible Spending Accounts (FSA)

  • Employee Assistance Program (EAP)

  • Wellness Programs (Physical and Mental Health Challenges, Campus Events)

  • Robust and comprehensive Retirement Plan (Basic, Supplemental, Roth options)

  • Employer matching and mandatory contribution by Brandman University

  • Tuition Remission (Brandman and Chapman)

  • Professional development through online learning and training tools

  • Service/Recognition awards

  • Paid time off

POSITION SUMMARY:

Responsible for the oversight of all day-to-day operations within the Academic Program Services (APS) Department. Perform all duties in accordance with the University's policies and procedures, all US state and federal laws and regulations, wherein the University operates.

TYPE OF SUPERVISION:

Receive general supervision from the Associate Vice Chancellor, Military and Student Services.

General Supervision indicates that the incumbent develops procedures for performance of variety of duties; or performs complex duties within established policy guidelines.

POSITION DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

Percentage

  • Provide direct oversight of APS operations and team members.

  • Serve as lead trainer for APS processes and direct the Leads in performing training with new staff.

  • Serves as articulation and program evaluation expert for the Academic Advising community.

  • Provides articulation and program evaluation information & resources to department, division, and campus representative.
    30%

  • Manage the Daily SGASTDN report and monitor all program priorities and program changes.

  • Manage conferral and validation processes in Degree Works and Banner.
    25%

  • Lead the development of academic programs in Degree Works module via scribe tools.

  • Oversee the testing and troubleshooting of the implementation of all Degree Works releases and upgrades.

  • Ensure the APS workflows and processes are effective and efficient.
    20%

  • Serve as lead for training external staff on APS processes; assess training progress of staff and provide continual feedback.
    10%

  • Attend committee meetings, as required.
    10%

  • Perform other duties, as assigned.
    5%

TOTAL
100%

POSITION SPECIFICATIONS AND REQUIREMENTS:

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of federal and institutional record privacy regulations (FERPA)

  • Knowledge of higher education academic policy and procedure requirements, preferred

  • Skilled in monitoring and assessing the performance of direct reports and the immediate work unit to make improvements or take corrective action

  • Ability to effectively plan, assign, and supervise the work of others

  • Ability to work and communicate effectively with a diverse group of constituents

  • Ability to analytically think and clearly communicate conclusions and recommendations

  • Ability to train and mentor others

  • Ability to use diplomacy and maintain a high-level of confidentiality

EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:

  • Bachelor's Degree, or equivalent work experience

  • Three (3) to five (5) years of related experience

MACHINES, TOOLS, EQUIPMENT, ELECTRONIC DEVICES, SOFTWARE, OTHER:

  • Microsoft Office Word, Excel, Outlook

  • Familiarity with the use of standard office equipment (e.g. copier, fax, scanner, etc.)

  • Banner

  • Degree Works

  • Image Now

  • Adobe Connect

Contact with Students: Occasional

Contact with Faculty and/or Staff: Frequent

Contact with Community and Vendors: Occasional

Equal Employment Opportunity - Brandman University is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. Brandman prohibits all forms of discrimination and harassment on the basis of age, ancestry, color, religious creed (including religious dress and grooming practices), disability (mental and physical), marital status, medical condition, genetic information, military and veteran status, national origin (including language use restrictions), race, sex (including pregnancy, childbirth, breastfeeding, and/ related medical conditions), gender, gender identity, gender expression, sexual orientation, or any other characteristic protected by local, state or federal law.

Reasonable Accommodation Brandman University provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at burecruiting@brandman.edu.


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Academic Program Services Supervisor

Brandman University