Academic Program Services Specialist 2

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Academic Program Services Specialist 2

Department:

FAES | Academic Program Administration

Under the direction of the Assistant Dean for Academic Affairs and College Secretary in the College of Food, Agricultural, and Environmental Sciences (CFAES); works directly with students and student academic advisors, as well as faculty, staff and other stakeholders to support student success and progress to degree; interacts in a variety of problem-solving situations which require critical thinking skills and the ability to investigate and resolve routine to complex issues as appropriate; assists in the implementation and coordination of college and university initiatives.

Supports academic affairs functions of the College: processes academic affairs transactions in the Student Information System including course adds/drops; curriculum petitions; retroactive actions; degree audit exceptions; posting and removing holds; posting probation; posting grades, etc.; coordinates college correspondence related to end-of-semester academic record review of students and communicates with students and academic advisors regarding decisions and directs to academic resources; prepares online resources (CarmenCanvas, web pages), presentations and handouts for new student orientation programs, advising meetings/workshops, presentations, and teaching; provides faculty and instructor support for the CarmenCanvas learning platform.

Collaborates with the CFAES Committee on Academic Affairs Chair and unit representatives from Academic Departments, the School of Environment and Natural Resources (SENR), and the Agricultural Technical Institute (ATI) at the Wooster campus; supports the revision and maintenance of degree and curricular plans; produces, updates and distributes course and curricular documentation; verifies curricula are accurately represented in internal and external facing venues including websites, student degree planning and completion resources, and advising portals; develops and updates web-based resources and collaborates to support outreach strategies and training resources for faculty and staff.

Assists in organizing graduating senior completion information and events: interacts with students and answers questions regarding graduation processes and procedures; assists in maintaining databases, adjusting names for diplomas when requested by students, monitoring transfer credit, checking for holds, etc.; accesses data on students and courses from SIS and SSRS; assists in preparing and distributing correspondence to graduating seniors;; communicates with students regarding commencement activities and organizes lineup for rehearsal and commencement; notifies students of special events related to graduation and answers students and guest queries; assists in collecting diploma distribution information for students not attending commencement; assists in notifying Registrar's Office and Office of Commencement and Special Events of additions, deletions, and changes; assists with coordinating proofreading of diplomas for CFAES-Columbus and CFAES-Wooster (ATI).

Coordinates student orientation programming: communicates with incoming students regarding processes and procedures related to student orientation; coordinates orientation outreach and programming for incoming new first year students and transfer students; supports college academic counselors in developing and distributing resources for incoming students via CarmenCanvas, publications, and email communications; collaborates with university First Year Experience team to manage orientation requirements.

Attends meetings; supervises student employees.

Position may occasionally require work on nights and weekends.

Minimum Required Qualifications

Bachelor's degree or equivalent experience. 2 years of relevant experience required. 2-4 years of relevant experience preferred.

Minimum Desired Qualifications

Proficiency with the OSU Student Information System (SIS), SSRS Data Platform, CarmenCanvas, OnBase and OnCourse student record systems, and Degree Audit UAchieve platform. Proficiency with student record and registrations transactions.

Demonstrated skill with Qualtrics. Ability to develop and manage web-based information.

Additional Information:

Location:

Agricultural Administration (0003)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site.

Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.