Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Academic Program Administrator

Expired Job

Johns Hopkins University Columbia , MD 21044

Posted 2 months ago

Classified Title: Academic Program Administrator
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $44,748 to $61,610 per year
Employee group: Full Time
Schedule: Monday through Friday
Exempt Status: Exempt
Location: 25-MD:JH at Columbia Center
Department name: 60003332-Educator Preparation Programs
Personnel area: School of Education
General Summary/Purpose:
Provides guidance, academic and administrative support in the Education Division on the utilization of consistent and efficient administrative systems, including budget development, enrollment trend analysis, enrollment management support, course sequence planning, expense management and day-to-day administration of Masters and Certificate programs. Represents support staff on SOE administrative committees. Serves as a liaison to administrative service providers at the Campus Centers, in Enrollment Management, faculty, SOE Leadership, and IT to articulate best practices, priorities, administrative concerns, and needs of the School.

Duties & Responsibilities:
Program Administration
Develops and implements administrative processes, procedures, and systems including work flow, course scheduling, electronic and paper record keeping systems.
Directly or with Program Coordinators, implement and/or communicate policies and procedures for faculty including adjunct faculty contract process, processes and procedures for ordering textbooks, syllabi submission/format, obtaining class rosters, payment schedule, course tagging in Blackboard, and graduation.
Directly or with Program Coordinators, using SIS to generate contracts for adjunct faculty payment. Ensure contract accuracy, track and verify adjunct contracts are timely stewarded through the SOE centralized finance and payroll processes.
Monitors course enrollments to update contracts as needed.
Works with Payroll Office on reconciliation.
Processes Payroll Request Forms for payment.
Works with the Payroll Office and Program Coordinators to manage the process of new adjunct faculty hires: including coordinating process for establishing a JHED I.D., I-9 EVerify, SIS data entry, new hire forms, Blackboard training, and communicating / sharing information on School procedures and expectations.
Acts as a liaison with Program Coordinators, faculty, adjuncts, students, prospective students, applicants and the offices of school leadership, admissions, registration, financial aid, student accounts, human resources, payroll, finance, campus/centers, technology, marketing, alumni office, student affairs, university, and outside partners.
TFA/TNTP: Administrative support to track and reconcile TFA cohort tuition, request cohort/course association from Registrar, submit TFA grades to Baltimore County Public Schools for reimbursement, assist with budget methodology and SIS course data entry. Meets with support staff to review budget process.
Urban Teachers: Administrative support to assist with processing of new full-time and adjunct hires, course development and scheduling, and SIS course data entry.
Meets with support staff to review budget process.
Leadership: Organize and facilitate support staff meetings, invite SOE stakeholders, share best practices, SOE goals, priorities, and information.
Conduct training.
Expert User: Serves as an expert user and provides guidance and assistance to program support to enhance their use of SIS, and other systems that are available to enhance SOE enrollments, minimize stop-outs, and deliver quality student support.
Regulatory Compliance & Institutional Reporting: Facilitates reporting effort in conjunction with the Assessment Office, faculty and program leads: Title II [Federal], TPIP & Teacher Staffing [State]. Provides information for US News & World Report, JHU Economic Impact and other reports as requested.
Academic Year, Financial Planning, Budget Development and Trend Analysis
Budget Development
October through March, works in conjunction with the Finance Office as requested, in the development and implementation of a consistent process that results in valid projections for financial planning and budget development.
The process is initiated by gathering and compiling all course information and projections for the next fiscal year.
Followed by examining the logic of how classes are offered for program completion, including course sequencing, campus selection and hours is reviewed.
Accurate entering the information into SIS.
Finally, care review of SIS data. Works with the Business Office to refine enrollment projections and expense budgets for the upcoming fiscal year.
Prepares budget materials and participates in annual budget planning and development meetings with the Finance Office and School leadership.
Trend Analysis
As requested, serves as a liaison to teams convened by the Finance Office to develop processes for the collection and communication of credit hour data to make realistic course-by-course enrollment projections.
Serves as a divisional resource to share understanding of the process and provide insight with respect to the data analysis and interpretation of data.
Throughout the year oversees and monitors program expenditures, forecasts change in revenue and expenditures.
Provide Finance Office with TFA/TNTP enrollment data.
Financial Planning
In coordination with the Finance Office and the SOE Enrollment Management team, supports prioritizing monitoring of credit hour production and monthly admissions data.
Advocates system use serves as a knowledge resource, and mentors peers on systems utilization.
Provides guidance to other program support in methodology for efficient planning for course sequencing, making optimal use of resources.
Oversees and monitors program expenditures, TAs, faculty overloads, faculty Professional Development funds, procurement and travel card transactions.
Level of Independent Decision Making
Duties are varied in nature, requiring the solving of both commonly encountered and unusual problems.
On a regular and continuous basis exercises administrative judgment and assists the Program Leads in determining program priorities and policies.
This position assumes responsibility for decisions, judgments, and procedures and follows through to meet scope of responsibilities.
The Program Leads or administrative leadership is consulted for clarification of policies/procedures.
Work is guided by universitys policies, and established strategies and plans.
Normally subject to senior management guidance and periodic review of goal achievement in relation to agreed upon strategies.
Internal and External Contacts
Regular contact with academic leadership, faculty, and staff.
Regular contact with the Financial Operations, Human Resources, Payroll Office, Marketing and Alumni Services.
Regular contact with Center Director to coordinate special events, course scheduling, student recruitment, etc.
Regular contact with enrollment management and student services managers and staff on wide range of matters related to admissions, registration, financial aid, student accounts, registration and financial aid issues.
Minimum Qualifications (Mandatory):
Bachelors degree.
3 years progressively responsible experience in program management and /or program administration in an academic environment.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.

Preferred Qualifications:
Masters degree
5 years progressively responsible experience in program management and /or program administration in an academic environment
Special Knowledge, Skills, and Abilities:
Strong working knowledge of administrative and academic operations, with the ability to analyze work processes to develop and write procedures and identify improvements/enhancements to ensure the most effective administrative operations within the department/division.
Knowledge of basic budgeting, with ability to use past historical data to forecast trends, reconciles, compare budgeted to actual expenditures and react to trends.
Knowledge of JHU/SOE Systems such as SIS, TK 20, SAP, etc. or ability to quickly learn these systems.
Comfort working with databases and creating and maintaining spreadsheets.
Knowledge of university/school policies and procedures and ability to apply that knowledge to day to day operations.
Demonstrated ability to exercise independent judgment and critical thinking to resolve issues.
Demonstrated experience in academic advising (of adult learners, strongly preferred).
Strong interpersonal skills, including the demonstrated ability to communicate and work effectively with a diverse clientele and colleagues.
Excellent verbal and written communication skills; with the ability to make presentations to small groups, represent the School at recruitment events and write basic reports and create correspondence that follows proper form, style and grammar.
Demonstrated ability to manage multiple tasks simultaneously and set priorities.
Demonstrated ability to plan work, train/develop, coach, and counsels other staff members.
Ability to identify organizational needs and initiate strategies aligned with the departmental mission, strategic directions, and program.
Ability to develop and manage financial record keeping systems; develop budgets; project, analyze and respond to financial expense and revenue trends; and reconcile financial data.
Apply technology to enhance academic performance.
Ability to analyze and make recommendations in response to trends in student recruitment, admissions and enrollment.
Ability to develop systems to manage program data and information, including student data.
Ability to interact with and manage staff resources in a consistent and equitable manner to maximize achievement.
Ability to understand and articulate program details to students and other inquiries.
Think critically, make decisions, and solve problems independently.
Evaluate student, faculty and staff concerns and needs and identify appropriate solutions.
Utilize effective written and oral communication, with the ability to write clearly and concisely while using correct grammar and punctuation.
Ability to successfully communicate, understand, and interact with a diverse population with differing life experiences, needs, physical abilities and ethnic and cultural orientations.
Ability to work effectively in groups and develop collegial relationships.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at . For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.
EEO is the Law
Learn more:

Important legal information

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Academic Placement Advisor I


Posted 7 days ago

VIEW JOBS 11/10/2018 12:00:00 AM 2019-02-08T00:00 Academic Placement Advisor I Description At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Pearson's Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2018, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a "Top Workplace" by the Baltimore Sun for three consecutive years and a "Best Place to Work" by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology, and helping students achieve both academic and personal success. Position Summary: Working from our office in Columbia, MD, the Academic Placement Advisor will work in conjunction with the Academic Placement Services team to determine appropriate academic courses and program(s) for all prospective students.This is a phone queue environment interacting with prospective families interested in enrolling in a Connections Academy school.This position will review and evaluate online student academic documentation and skills assessments, consult with parents, administrators and other staff to make appropriate academic placement decisions, and maintain data concerning the entire process Primary Responsibilities: Facilitate communication of inbound calls, outbound calls, and WebMails daily to assist families throughout the enrollment process; Approve course schedules for students entering Kindergarten through Grade 11, using Pearson's Education Management System's Course Placement Tool; Review student performance, by evaluating report cards, state standardized test scores, and placement tests and match against Pearson curricular options to determine which course(s) of study are appropriate for each student; Demonstrate a thorough understanding of Pearson's K-12thgrade curricular options and state specific processes; Understand and be able to assist prospective families with understanding the requirements of the enrollment process; Determine gifted and talented course eligibility for students in Grade 3 through Grade 8 using academic documentation, skills assessment results, IQ testing scores, and state standardized test scores; Evaluate transcripts and determine transferable credit for high school applicants; Demonstrate a thorough knowledge of high school graduation requirements and course sequences; Communicate with School Counselors, Principals and Teachers to help determine appropriate placements for students and families with specific needs; Communicate grade level placement decisions clearly and accurately through verbal and written communication with families; Consult with and counsel families to determine an appropriate academic fit for each student; and Other duties as assigned. Pearson Online & Blended Learning is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. Qualifications Requirements: Bachelor's degree preferred Prior customer service experience is highly preferred Prior experience in a phone queue/call center preferred Experience in an educational setting/school, preferably as a registrar (or with scheduling experience) or school support professional a plus Knowledge of curriculum as it corresponds to students' developmental stages and state standards a plus Knowledge of online student information systems a plus Excellent communication skills, both oral and written Able to act as a team player and demonstrate flexibility in a fast-paced work environment Must be able to learn quickly and multitask Fast thinking and good problem solver Good organizational skills and attention to detail are essential Proficient in Google Business suite Key Capabilities: Customer Centric– Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes. Communications- A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate. Works well in a matrix- Models collaboration, solves problems with peers, builds trust and support. Takes personal responsibility– Can be relied on to complete tasks timely and well, demonstrates "ownership" regardless of the outcome, proactive in exploring and exploiting new opportunities. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. Primary Location: US-MD-Columbia Other Locations US-RE-Remote Work Locations: US-MD-Columbia-Grantchester Merriweather 10960 Grantchester Way Two Merriweather Columbia 21044 Job: Customer Service Organization: North America Connections Employee Status: Regular Employee Job Type: Standard Shift: Day Job Job Posting: Nov 8, 2018 Job Unposting: Ongoing Schedule: Full-time Regular Req ID: 1814868 Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. Pearson Columbia MD

Academic Program Administrator

Expired Job

Johns Hopkins University