Harvard University Cambridge , MA 02138
Posted 2 weeks ago
Basic Qualifications
Minimum 3 years of administrative experience required.
Any candidate wishing to be considered must supply a cover letter in addition to their resume and indicate meeting basic qualifications.
Position Description
Master's Programs
Create a system and process for yearly assignment of academic advisors. Support logistics associated with advising. Maintain Canvas pages and associated materials for EdM Faculty Advisors, in support of the student advising model
Support team-wide project management on events, communications and resources including yearly creation of Canvas pages, marketing cloud lists, August programming dates and locations.
Create and track communications schedule/calendar for master's program team and integrate with other relevant offices.
Provides logistical support for the Ed.M. Intellectual Contribution Award, managing nominations, designing certificates, and processing award payments
Assess communication streams of master's team. Responsible for monitoring general master's program email address, responding to students, and triaging as needed and identifying areas for improvement.
Coordinating and supporting any EdM-wide survey development and analysis, as well as supporting residential Ed.M.-wide web presence as needed.
Contribute to general residential master's program initiatives as needed.
Team-wide support
Develop systems, processes and structures for operation of 2nd floor 1-stop student support center
Oversee Gutman 2nd floor front desk, including hiring and training student workers, providing front desk coverage as needed.
Serve as a source of general information for all students, providing referrals to colleagues within the Gutman 2nd floor suite and other HGSE administrative offices.
Provide general administrative support for the master's programs, such as supply orders, catering requests, room reservations, meeting scheduling, and materials preparation
Manage financial processes related to assigned duties.
Provide coverage for other team members and surge capacity as needed.
Develop process for and oversee HR logistics for External and Alumni Readers
As needed, assist the Senior Associate Dean with project planning and support
This is a two-year term position with possibility of renewal.
Job Summary
Reporting to the Senior Associate Dean for Academic Affairs and Student Services, the Academic Affairs and Student Services Coordinator will work in close collaboration and partnership with all Degree Programs team members and affiliated offices to support students and ensure successful planning, implementation, and continuous improvement. This role will be responsible for academic and operational projects and initiatives to support the degree programs unit. Specific responsibilities include:
Harvard University