Academic Advisor

Job Description

90% Academic Advising

• Provide proactive and holistic academic advising to assigned new and currently enrolled students.

• Guide student progress through academic milestones, including enrollment, career exploration and graduation.

• Advise students on the development and selection of course schedules consistent with students' educational goals.

• Assist students in developing appropriate educational goals and work towards those goals.

• Assist students with completion of financial aid appeals, probation agreements, graduation plans, etc.

• Provide outreach to students as needed in addition to providing appropriate follow-up and referral to University offices and resources.

• Provide advisement to all students as necessary including those that may not be assigned to the advisor.

• Facilitate student enrollment and approval processes such as petitions, enrollment changes, appeals, and applications for graduation in compliance with appropriate deadlines and approval channels; provide appropriate referrals to University offices.

• If appropriate for assigned caseload, provide prospective student coaching to provide new student inquiries through application.

• Maintain program information, student communication strategies, and transcript and progress review to provide one-on-one guidance to students to meet program admission goals.

• Use Slate, Hub Spot, Jayhawk GPS, Enroll & Pay, and other relevant communication and advising tools for student application coaching, student enrollment, degree audit, course prerequisites, etc. Complies with FERPA. Manage caseload of students with provided academic advising software and tools in a manner that is consistent with office metrics and milestones.

• Support University efforts geared toward increasing recruitment and retention.

• Participate in University orientation efforts.

• Responsible for knowledge of and compliance with Board of Regents and University policies regarding daily job-related activities applicable to the position.

• May be cross-trained in responsibilities of other academic advisors and in other academic departments.

10% Other Duties as Assigned

• Perform programmatic duties that best serves the students and supports the office mission.

• Serve as a liaison to a specific department, college or school and share resources and knowledge with other JAA staff. Where appropriate, interacts with faculty to provide an exchange of information and to enhance advisement of students.

• Attend departmental, college or school meetings at the discretion of supervisor to facilitate embedded advising model goals and to enhance advisement of students.

• Assume other duties as assigned which may include:

• Take on special projects, serving on or leading committees, or fulfill a specific role of program responsibilities based upon the strengths and interests of the advisor and the needs of the office.

• Deliver programs that assist in recruitment, transition, or retention efforts.

Required Qualifications

• Bachelor's degree with one year of relevant experience [Degree requirements must be completed by time of appointment.]

• Evidence of working in positions that require establishing and maintaining rapport with students.

• Experience working as part of a team as evidenced by work history and letter of application.

Preferred Qualifications

• Master's degree in higher education, counseling, or related field.

• Experience in academic advising or career counseling for undergraduate students.

• Diverse professional and/or academic experience with institutions of higher learning as demonstrated by application materials.

• Experience with university-wide academic program requirements and university procedures as evidenced by work experience.

• Demonstrated knowledge of academic issues of undergraduate students.

• Demonstrated experience with relevant computerized student information and communication systems.

• Demonstrated strong verbal communication and organizational skills.

Position Requirements

• This position is on-site with the option for hybrid during certain periods of the academic year.