Academic Advisor

Rmcad Orlando , FL 32801

Posted 2 weeks ago

Student Adviser

  • Orlando, FL

Salary $19.23 - $21.63 per hour

Job purpose

The Student Adviser position promotes the success of students and their work toward graduation by providing accurate and timely customer service. Duties include scheduling, auditing, and maintaining student files as they pertain to advising. The Adviser is responsible for meeting established metrics in each area of responsibility. This position is remote while the campus is closed due to Covid.

Essential Duties and Responsibilities

  • Maintain metrics for retention, reentry, and graduate rates

  • Proactive student outreach

  • Regular outreach to student population for check in and retention

  • Communication to High Risk student population

  • Engage with New Start students

  • Reactive student outreach

  • Contact students for nonattendance

  • SAP communication

  • Final grade follow-up

  • Midterm low grades

  • Faculty member requests outreach (ANCHOR Flags)

  • Withdraws

  • Work in conjunction with the Office of the Registrar to understand students' schedules

  • Manage accurate scheduling preferences in student files

  • Monitor progress of students on an Academic Success Plan

  • Provide comprehensive withdrawal counseling and reentry application

  • Respond to faculty requests for student outreach (ANCHOR Flags)

  • Work in conjunction with the Office of the Registrar to complete students' schedules

  • Manage accurate student files within CampusNexus

  • Upkeep records of addresses, phone numbers

  • Work with resources on campus such as SLC and/or Student Affairs to assist students with issues

  • Abide by FERPA regulations

Qualifications

  • Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Clerical
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • CampusVue/Nexus experience preferred by not required

Education

  • Education: Bachelor's Degree

  • Experience: Two years enrollment, admissions, or advising experience

RMCAD offers GREAT BENEFITS to full time employees!!

  • Flexible Spending Account (FSA)

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Basic Life & AD&D

  • Short & Long Term Disability

  • Paid Vacation

  • Paid Sick

  • Paid Holidays (7 Most Observed, Birthday, & December Gift Holidays (determined by President annually)

  • 401k employer match

  • Tuition Assistance

  • Other Voluntary Benefits Offered

EOE

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Academic Advisor

Rmcad