AC Marriott Full-Time Front Desk Agent

Beverly Garland's Holiday Inn Chicago , IL 60602

Posted 1 week ago

At AC Hotels, connecting with our guests,catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand. We're currently seeking a Full-Time Front Desk Agent.

PURPOSE OF POSITION: Embody the harmonious, discerning and modern mindset of the AC Hotels by Marriott brand by greeting and registering guests and providing prompt and courteous service.

ESSENTIAL FUNCTIONS
1.Check guests in and out of room.
2.Able to provide accurate and appropriate information to guests and customers.
3.Input and retrieve information routinely from computer systems with electronic and numerical codes. Make appropriate selection of rooms based on guests needs.
4.Respond to guest requests and handle guest issues or report complaints to management.
5.Remain calm and alert, especially during emergency and/or heavy hotel activity.
6.Promptly answer telephone in a professional and clear manner. Input all information into computers to communicate guest requests and complaints.
7.Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
8.Answer guest questions regarding area or hotel, outlet information and services.
9.Greet and welcome guest as they arrive to the hotel.
10. Perform other duties as assigned.

POSITION REQUIREMENTS
1.Ability to stand and move throughout the front office and continuously perform essential job functions.
2.Ability to read, listen, and communicate effectively in English, both verbally and in writing.
3.Ability to access and accurately input information using a moderately complex computer system.
4.Hearing and visual ability to observe and detect signs of emergency situations.
5.High school diploma or equivalent required


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
AC Marriott FullTime Front Desk Agent

Marcus Corporation

Posted 1 week ago

VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 At AC Hotels, connecting with our guests,catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand. We're currently seeking a Full-Time Front Desk Agent. PURPOSE OF POSITION: Embody the harmonious, discerning and modern mindset of the AC Hotels by Marriott® brand by greeting and registering guests and providing prompt and courteous service. ESSENTIAL FUNCTIONS 1. Check guests in and out of room. 2. Able to provide accurate and appropriate information to guests and customers. 3. Input and retrieve information routinely from computer systems with electronic and numerical codes. Make appropriate selection of rooms based on guests needs. 4. Respond to guest requests and handle guest issues or report complaints to management. 5. Remain calm and alert, especially during emergency and/or heavy hotel activity. 6. Promptly answer telephone in a professional and clear manner. Input all information into computers to communicate guest requests and complaints. 7. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. 8. Answer guest questions regarding area or hotel, outlet information and services. 9. Greet and welcome guest as they arrive to the hotel. 10. Perform other duties as assigned. POSITION REQUIREMENTS 1. Ability to stand and move throughout the front office and continuously perform essential job functions. 2. Ability to read, listen, and communicate effectively in English, both verbally and in writing. 3. Ability to access and accurately input information using a moderately complex computer system. 4. Hearing and visual ability to observe and detect signs of emergency situations. 5. High school diploma or equivalent required Marcus Corporation Chicago IL

AC Marriott Full-Time Front Desk Agent

Beverly Garland's Holiday Inn