Abuse Moderation Agent, Arabic Fluency, Tumblr Trust & Safety

Oath Dulles , VA 20102

Posted 2 months ago

Tumblr launched in 2007 with the belief that people need a place to say what they want, be who they want, and connect over what they love. We continue to build out Tumblr as a platform for free expression, individuality, and human connection. That's why we need smart, humble, funny people to keep Tumblr growing. We're big enough to give you the resources you need and still small enough that you can work on things that matter. Come work with us.

We're looking for a star with both community management and abuse experience to expand our Trust & Safety team in the Dulles, Virginia office. Trust & Safety is a team that handles legal and policy issues, and aims to make Tumblr a safe and positive community for all of its users.

What you'll do:

  • Review reports of potential violations of Tumblr policies or law, deal with any corresponding violations and respond to users where appropriate.

  • Participate in creating and refining Tumblr site policies.

Please note that you may be exposed to graphic and/or disturbing content.

What we're looking for:

  • Arabic language fluency.

  • High energy and a strong work ethic.

  • Passion for Tumblr and an extensive understanding of our features.

  • Strong communication skills, both written and verbal.

  • Exceptional interpersonal skills, empathy, and the ability to work effectively across different subject matters (e.g. policy, law, and technology).

  • Ability to be consistent with application of policies or direction given.

  • Deep experience with Internet communities of all kinds (Tumblr in particular!), and knowledge of all the issues that may arise from said communities, like copyright, trademark, privacy, harassment, harm to minors, etc.

  • Great judgment. Better yet, really great judgment.

  • Passionate, innovative, and a desire to work in a flexible and fast-paced environment.

  • BA / BS degree.

Nice to haves:

  • Previous experience with abuse policies and enforcement.

  • Previous experience with customer support and ticketing systems.

  • Previous work at a tech startup.

  • Foreign language fluency in any of the following: Korean and Brazilian Portuguese

Ready to apply? Please include a cover letter explaining your interest and ability for this role and your Tumblr URL(s) with your resume!

Oath is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Oath is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. Please let us know if you need a reasonable accommodation to apply for a job or participate in the application process.

Currently work for Oath? Please apply on our internal career site.


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Abuse Moderation Agent, Arabic Fluency, Tumblr Trust & Safety

Oath