ABA Behavior Program Coordinator I

This position is eligible for a hiring incentive of $2,500!! Certain payout conditions may apply.

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

What We Offer

• The compensation for this position can be up to $86,845.70. Compensation will vary based on qualifications, skills, experience, and geographic location. The salary range may also vary if you reside in a different location than the location posted.

• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!

• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Who We Serve

Pacific Clinic's School Based Intervention Team (SBIT) serves children, adolescents, families, adults, and educators across California. We offer a wide range of tiered mental and behavioral health services focusing on partnering with local county offices of education and school districts.

About our Program:

Pacific Clinics' School Based Intervention Teams (SBIT) provide tiered behavioral health services across various locations (e.g., school sites, community, and via telehealth). SBIT services are delivered within a Multi-Tiered Systems of Support (MTSS), with a focus on Positive Behavioral Intervention Supports (PBIS), Wellness Center implementation, Social Emotional Learning, Restorative Practices, various evidence-based practices to support Community School efforts.

JOB SUMMARY

Works within the agency and program's vision, mission and philosophy, and policies in partnership with the ABA Program Manager and ABA Clinical Supervisor. Responsible for supporting behavior technicians to meet performance goals and ensure consistency in service provision expectations (e.g., documentation, supervision, program policies & procedures, etc), programming (effective treatment, treatment fidelity), and outcomes across all services. Under direct supervision from the ABA Clinical Supervisor, provides coaching and leads the clinical team in implementing behavioral and developmental treatments for individuals with developmental and behavioral health challenges. Responsible for providing training/shadowing for ABA Behavior Technicians, completing skills assessments in collaboration with supervisor (ESDM, ABLLS, BDI, Functional Behavior Assessments, etc), writing progress reports, attending IFSP/IEP meetings, and ensuring that clients receive high quality culturally and developmentally appropriate services in our neurodevelopmental center.

RESPONSIBILITIES AND DUTIES

Clinical

1.Under direct supervision, design and submit comprehensive treatment plans (e.g., skill acquisition plans, and Behavior Intervention Plans) for clients that are culturally relevant, family-focused, and socially significant, that are in compliance with agency and payor timelines.

2.Under direct supervision, conduct behavior assessments, developmental assessments, and Functional Behavior Assessments for consumers. Report results to clinical team members.

3.Provide direct intervention (group and individual), as well as necessary coverage for ABA Behavior Technicians.

4.May provide support in schools, Model direct interventions for educators in classroom settings, provide coaching and instruction, collect fidelity data.

5.Assist clinical team with staff trainings.

6.Provide parent and group support during overlaps and teach/model effective ABA interventions. Conduct and/or participate in progress meetings with client treatment teams (e.g., caregivers, school staff) as required by payors.

7.Proactively identify potential conflicts; lead parties to consensus and develop same skill in direct reports.

8.Attend IFSP/IEP meetings as appropriate to share pertinent behavioral data, progress, and recommendations.

9.Ensure effective coordination of services for youth and families with other providers, both internal and external, by supporting the development of constructive relationships and problem-solving barriers.

Administrative

10. Under direct supervision of the ABA Clinical Supervisor, provide oversight and management of ABA behavior technicians. Assist program manager with performance management (e.g., data collection, fidelity, completion of time sheet, documentation, etc) of ABA Behavior Technicians.

11. Coordinate with Administrative team to maintain schedule for client caseload and ABA Behavior Technicians ensure compliance with treatment plan recommendation for weekly/monthly service hours.

12. Monitor staff billable productivity and other revenue related activities meet or exceed revenue forecasts.

13. Ensure clinical documentation and quality assurance meets both agency and payor standards, ensuring audit ready charts and continuous quality improvement.

OTHER DUTIES AND RESPONSIBILITIES

1.May drive to appointments with clients and their families or other key contacts.

2.Physical interactions with children of variable ages such as but not limited to games, sports, and other activities.

3.Performs other related responsibilities as assigned to support specific department/business needs.

CORE ABILITIES

• Ability to work in a fast-paced high-energy and changing environment, multi-tasking and deadline oriented

• Strong understanding of Applied Behavior Analysis (ABA) as applied to treatment and performance management

• Demonstrated ability to problem solve complex, multifaceted, and potentially emotionally charged situations

• Successfully manage conflict in solution-focused manner

• Strong organizational, communication, and task prioritization skills

• Intermediate to advanced skills with Excel, Word, and PowerPoint

• Exceptional attention to detail and accuracy

• Initiative to plan and organize

JOB SPECIFIC COMPETENCIES

• Conflict Resolution

Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved. Addresses complaints and problems quickly and effectively and keeps all parties informed of the status of any negotiations required. Encourages employees to report problems or concerns and negotiates outcomes that are viewed as fair and even-handed.

• Encouraging Customer Focus

Consistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be met. Refrains from complaining about) _(or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves the outcomes by ensuring that customer needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service.

• Manages Multiple Priorities

Handles multiple assignments and priorities, yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands.

• Operational Acumen

Develops the steps necessary to accomplish long-term goals. Identifies long and short-term goals within contractual and budgetary parameters. Allocates required resources, allows for contingencies and ensures that plans fit with the larger needs of the organization. Sets milestones to measure progress along the way.

• Supervision and Accountability

Provides direct daily supervision to staff, assigned work and monitoring departmental workflow. Adapts work assignments as needed. Ensures deliverables of direct staff. Directs daily work activities to assure appropriate coverage to include coordination of staff schedules, training and development of staff and tracking of staff attendance records.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Bachelor's degree in behavioral Analysis, Psychology, Special Education, or related field required; and at least two (2) years in a behavioral health/ABA clinical role

• Strong skills in the implementation of ABA programs

PREFERRED QUALIFICATIONS

• Master's Degree and/or BCBA-eligible preferred

• Bilingual

PHYSICAL REQUIREMENTS

Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to:

• Move quickly/run

• Drive a car.

If employed at a Neurodevelopment Services location, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LEVEL OF CONTACT WITH CHILDREN

May/will have supervised contact with children.

May/will have unsupervised contact with children.

Will not have unsupervised contact with children.

Requires full background check and TB exam.

Requires physical.

Current First Aid/CPR Certification.

DRIVING PRIVILEGES

May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage.

Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training.

TRAINING

Needs to successfully complete all required agency training indicated for this position. Training will be provided for physical management interventions.

Equal Opportunity Employer----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.