We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
401k Matching - $1 for $1 company match up to 6% of pay
Paid Time Off
We are looking for candidates with:*
The ability to work full time (4 10-hour shifts / day, swing, and grave openings)
Excellent customer service skills!
Flexibility to work swing shift and weekends
Ability to drive a manual/automatic shift vehicle
Customer service skills and the ability to interact with a wide-range of people
Basic automotive knowledge and at least 6 years' experience operating a motor vehicle with a valid driver's license
Basic computer knowledge
Bilingual communication skills a plus
High School Diploma or GED equivalent required
Vocational technical automotive training/certification or equivalent experience (preferred)
Driving and operating a service vehicle (i.e. loading/towing vehicles, flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Inspecting and submitting maintenance reports of company vehicles for safe and efficient operation
Education and training. I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service Training
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
AAA Northern California, Nevada & Utah