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3Rd Shift GM Stocking Team Leader (45) - East Beltline (Knapp's Corner), Grand Rapids MI

Expired Job

Meijer, Inc. Grand Rapids , MI 49504

Posted 4 months ago

Meijer is currently looking for a 3rd Shift GM Stocking Team Leader. Responsible for supervision of overnight stocking team operations in the store. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance, product presentation and company standards.

Key Deliverables:

  • Supports achieving sales, shrink and labor plans for the department

  • Reviews sales goals, supply costs, stock loss/shrink results and goals

  • Delivers on Brand Promises through team execution; i.e., "Provide an easy shopping experience for our customers"

  • Models exceptional, fast and friendly customer service

  • Reviews Customer Survey and customer feedback from previous day or week

  • Communicates the Meijer Friendly Initiative in all team meetings and conversations

  • Reviews daily inbound product flow in General Merchandise Keys

  • Schedules team members according to Activity Based Labor (ABL) earned hours

  • Maintains proper staffing levels on production shift

  • Trains all team members to execute all activities to required production levels and ensures that all required training has been completed

  • Supervises Stocking Team to:

  • Maintain back room organization in General Merchandise Areas

  • Maintain100% ad in stock throughout the General Merchandise Areas

  • Ensure product rotation process meets corporate guidelines

  • Interfaces with Store Leadership regarding inventory discrepancy and product flow issues

  • Maintains team member performance reporting in the General Merchandise production process

  • Monitors team member work practices and providing corrective action where necessary

  • Identifies business issues that impede labor control, profitability, customer service and in-stock position and taking the appropriate corrective action through communication and/or process improvement recommendations

  • Cross-trains team members to allow flexibility in scheduling and assurance that required tasks are completed daily

  • Promotes a safe work environment

  • Maintains high sanitation levels throughout sales floor and backroom

  • Promotes succession planning by providing career paths and identifying development needs for the team

  • Reviews daily schedules to work load

  • Makes appropriate adjustments to daily staffing levels based on work load

  • Coordinates/creates/builds daily work assignments for stocking team

  • Reliable and consistent attendance is required

  • Other daily tasks as required

Qualifications:

  • High school diploma or its equivalent required.

  • 2-3 years of related retail experience

  • One year of management experience

  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction

  • Demonstrated ability to resolve conflict and by addressing root cause issues

  • Demonstrated ability to manage multiple tasks

  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions

  • Demonstrated ability to teach suggestive selling

  • Demonstrated ability to lead an organization that practices working safely at all times

  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.

  • Meijer Stocking Production System (MSPS) Training

  • Successful completion of all required curriculums

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3Rd Shift GM Stocking Team Leader (45) - East Beltline (Knapp's Corner), Grand Rapids MI

Expired Job

Meijer, Inc.