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1142Br

Expired Job

Realogy Corporation Danbury , CT 06811

Posted 4 months ago

Job description:

Primary Function:

To generate revenue and deliver an exceptional experience through the effective administration and sale of USAA real estate products to their members.

Major Duties and Responsibilities:

  • Interview members for specific real estate needs

  • Provides counseling concerning their areas of interest

  • Cross-sell mortgage and assist with the listing of buyers of a new home

  • REC is also responsible for cross-selling any additional ancillary services provided by the client

Selection Criteria:

  • College degree preferred, or at least 2-3 years of business experience.

  • Prior sales experience requires

  • Computer efficient

  • Call center background a plus

  • Real estate and/or mortgage background preferred

  • Must possess excellent communication skills oral and written

  • Strong planning and organizational skills, process management, and a self-starter

  • Embraces diversity

  • Flexibility; must perform many tasks in a fast paced environment

  • Adaptability to requirements of business needs

  • Must be able to operate well under stress

  • 9 months in position

  • 75 return taker evaluations

  • Team average or better for same 9 months for the following categories:

  • Customer received to close ratio

  • Mortgage conversion

  • Inbound calls

  • Last contact

  • Service stats at floor average or goal, whichever is lower

Critical Dimensions:

  • Teamwork

  • Customer advocacy and adaptive selling skills

  • Strong judgment and decision making skills

  • Detail oriented; ability to multi-task

  • Ability to be influential and persuasive

  • Rapport building skills

  • Excellent customer service skills

Realogy and its subsidiaries are committed to providing equal employment opportunity ("EEO") and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity, gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment. GD-Cartus

Employment type

Full-time


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1142Br

Expired Job

Realogy Corporation