1-800-Got-Junk? Operations Manager

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360Wowinc Tucson , AZ 85705

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1-800-GOT-JUNK?
Operations Manager - Tucson, AZAre you ready to ignite your career and lead our 1-800-GOT-JUNK? team in Tucson, AZ, to new heights? This is your chance to double the size of our business, build community connections, and drive us to the top! Join the largest junk removal franchise in North America, where we bring energy, positivity, and a commitment to sustainable practices every single day.Our Tucson franchise thrives on happy employees, a growth-driven culture, and a passion for making a real impact—both for our team and the communities we serve. You’ll be part of a team that doesn’t just work together but drives change together. As our Operations Manager, you’ll work alongside our Minnesota team and Chief Operating Officer, pushing boundaries and growing the business to new levels!

Why You’ll Love Growing With Us

This role is designed for a growth-focused leader who’s excited by the challenge of doubling the business! You’ll thrive in our high-energy, team-oriented environment, where every day brings opportunities to innovate, lead, and make a difference.

About the Position:

The Operations Manager will lead and inspire a team dedicated to excellence, community engagement, and impressive growth. Here’s how you’ll help us reach new heights:

Lead and Inspire: Motivate a frontline team of 10-15 with an infectious enthusiasm for our mission, managing daily operations while building a team committed to growth and exceptional customer service, with a willingness to engage in frontline work when necessary.
Drive Operational Success: Ensure seamless execution of operational systems to hit key performance metrics, achieve daily revenue targets, and push our growth to double the size of the business!
Maximize Profitability: Drive financial success by carefully managing wage percentages, disposal costs, and customer satisfaction metrics.
Be the Face of 1-800-GOT-JUNK?: Lead community engagement efforts, foster relationships with local organizations, and actively pursue new business partnerships. You’re the ambassador who will elevate our brand in Tucson.
Streamline and Improve: Develop and refine operational processes, including team scheduling, fleet management, and daily logistics, to create a foundation for sustainable growth.
Train and Develop a Winning Team: Build and empower a team through comprehensive training, ensuring high performance, accountability, and a customer-first mindset.
Build Strong Customer and Commercial Relations: Be the escalation point for key customer and vendor issues, engage with commercial clients, handle job estimates, and collaborate with the commercial accounts team to bring in new business.

Qualifications:

Proven operations leadership experience, with a knack for motivating and inspiring a team.
Outstanding communication skills for community engagement and relationship-building.
Experience in process improvement and achieving key performance metrics.
Passion for environmental responsibility and sustainable practices.

Benefits:

An annual salary of $55,000-$75,000 depending on experience, plus performance based bonuses
We offer health insurance after 60 days of employment, through which you can also get dental and vision insurance
After 6 months of employment, you are eligible to sign up for a 401(k), which we match up to 4%.

This is more than just a job—it’s a launchpad for growth. You’ll be at the forefront of doubling our Tucson business, inspiring our team, and making a lasting impact on the community. Join us and be a part of this high-energy journey toward success. Apply today and let’s grow together!

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