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Description Category: 13 Reports to: Sales Support Manager Primary Functions: Generate initial loan disclosures that are ...

Description Category: 13 Reports to: Sales Support Manager Primary Functions: Generate initial loan disclosures that are compliant with Alaska USA polices and procedures. Generate re-disclosures as applicable for loan changes through the loan process. Coordinate with Production and Compliance to determine changes in circumstances and fee variances. Duties and Responsibilities: * Prepare initial disclosures within required regulatory timeline. Verify loan fees for accuracy to ensure compliance with TRID, RESPA and ECOA. * Prepare re-disclosures within required regulatory timeline. Validate the change in circumstance and proper documentation to ensure compliance with TRID, RESPA and ECOA. * Maintain a high level of member service and internal service with timely responses and accurate information, maintaining thorough knowledge of TRID regulatory requirements. * Responsible for understanding and utilizing matrixes based on state and county to ensure accurate fee disclosure per geographic location. * Review general information on the loan to determine loan product and fee validation. Thorough knowledge of FHA, VA, USDA, HUD 184 and Conventional PMI required to identify appropriate calculations and data discrepancies. * Ensure loans requiring mortgage insurance are appropriate disclosed. * Use Symitar to determine membership status. Include membership paperwork in initial disclosure package if applicable. * Adhere to department turn-times and minimum file expectations. * Participate in seminars and other training to maintain required knowledge and skill development. Complete all training within specified deadlines. * Assist in training other Disclosure Specialists. * Perform other duties as assigned. Requirements Qualifications Education: Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. Creditable Experience in Lieu of Education: Two years related work experience, preferably in mortgage lending or accounting and strong member service background required. Experience/Skills: Must be able to type 35 wpm, operate a 10-key calculator and be familiar with on-line data operations. Must have ability to diplomatically handle difficult situations and manage priorities daily. Tenure: Mortgage Disclosure Specialist II, category 12, requires a minimum of one year tenure in the Mortgage Disclosure Specialist I, category 13, position with performance that meets or exceeds expectations. Mortgage Disclosure Specialist III, category 11, requires a minimum of one year tenure in the Mortgage Disclosure Specialist II, category 12, position with performance that meets or exceeds expectations. Promotion requires recommendation by the supervisor or manager. Directly related work experience and/or accelerated training completion may be substituted for tenure. Apply OnlineSend This Job to a Friend

Mortgage Products Officer

Description Category: 09 Reports to: Mortgage Process Development Supervisor Functions Supervised: None Primary Functi...

Description Category: 09 Reports to: Mortgage Process Development Supervisor Functions Supervised: None Primary Functions: Provide fluidity between MPD Analyst and Education and Documentation staff members during the integration of projects. Update of guideline changes for investor programs and industry documents within the LOS. Duties and Responsibilities: * Responsible for updating and coordinating changes to investor guidelines and industry documents with LOS System Admin as required. * Maintain a thorough working knowledge of Alaska USA Mortgage Company and Alaska USA Real Estate Department operations, systems, services, procedures, workflows and training materials. Develop familiarity with applicable state and federal regulations * Maintain a thorough and up to date working knowledge all investor guidelines, products and industry documents utilized by Alaska USA, Alaska USA Mortgage and Procura. * Have a high level of mortgage industry knowledge * Assist in the update of the knowledge base training portal for all mortgage and real estate areas and roles. * Coordinate new product training for all roles and responsible staff. * Other duties as assigned. Requirements Education: Bachelor's degree in Business or related field. Advanced industry courses in real estate lending and/or regulatory compliance including knowledge of all applicable laws and regulations including RESPA 2010 and TRID Creditable Experience in Lieu of Education: Six years of real estate lending experience. Advanced industry courses in real estate lending and an understanding of industry standards, programs and regulations preferred Experience/Skills: Five years in real estate lending. Familiarity of general requirements of mortgage loan products and guidelines. Proficient in Microsoft Office products including MS Project and Visio. Demonstrated proficiency in analysis / problem solving skills. Excellent organizational skills and ability to communicate clearly and professionally in both verbal and written formats with all levels of management and staff are essential. Tenure: Not Applicable Apply OnlineSend This Job to a Friend

Mortgage Servicing Administration Officer

Description Category: 09 Reports To: Mortgage Servicing Administration Manager This is a Supervisory Position Function...

Description Category: 09 Reports To: Mortgage Servicing Administration Manager This is a Supervisory Position Functions Supervised: Mortgage and Real Estate Servicing Support Primary Functions: Works directly with mortgage borrowers on escalated service issues. Coordinates and/or performs servicing activities on mortgage and real estate loans. Duties and Responsibilities: * Responsible for coordinating and performing servicing activities on mortgage and real estate loans. * Ensures courteous, timely and accurate response to all borrower inquiries and or complaints related to existing mortgage and real estate loans. May direct callers on new loan and refinance requests. * Coordinate with servicing vendor and borrower to ensure timely and accurate processing of all servicing activities, including, but not limited to: electronic payment plans, payment issues/research, payoffs, quotes, modifications, replats, easements, partial releases, service released issues, arm conversions, loss mitigation activities, multifamily activities and related documentation consistent with investor insurer and/or guarantor requirements. * Coordinates and/or performs servicing activities on short term real estate to include; review and approval of subordinations, HELOC closures as required and assist RETLC as needed with closing and reopening issues. May assist REO with review and recommendation on replats and partial releases for Real Estate loans. * Oversees work flow on real estate reconveyances, reviews and signs. * Responsible for supporting loan origination and refinance activities by providing mortgage loan information to AUMC originators as required. Act as 1st level of escalation between origination staff and the servicing center on mortgage issues. * Assist management as necessary with obtaining required documentation from servicing vendor for investor quality control reviews, external and internal audits. * Perform Landsafe internal control reviews * Responsible for providing management with a monthly report and feedback regarding customer service and vendor issues. * Maintain current knowledge and ensures investor guarantor, insurer and credit union policies and guidelines are followed and personnel are kept current on investor guideline changes. * Perform other duties as assigned. Requirements Education: High school graduate or equivalent. Creditable Experience in Lieu of Education: Two years responsible real estate lending experience or one year at the loan officer level. Advanced industry courses in real estate lending and servicing. Experience/Skills: Minimum three years experience in mortgage customer service. At least two years of experience as a supervisor preferred. Supervisory and training technique skills required. Must have strong oral and written communication skills, have demonstrable administrative and interpersonal skills, and possess leadership abilities, ability to work effectively under pressure and with difficult borrowers. Aptitude for problem solving with the ability to analyze situations. Proficient at personal computer operations and a basic knowledge of accounting and bookkeeping procedures. Thorough knowledge of mortgage documents and terminology preferred. Tenure: Not Applicable Apply OnlineSend This Job to a Friend

Financial Services Representative

Description Category: 15 Reports to: Varies by location Primary Functions: Provide prompt, professional, helpful, knowledgeable and courteous member service. Perform teller, member service activities and loan activities, as well as meet sales goals through cross sales of credit union products and services. Duties and Responsibilities: * Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. * In compliance with credit union marketing image and service delivery goals, be knowledgeable of and sell credit union products and services, answer inquiries and provide information to members on all types of accounts, loans, and other credit union services. * Perform duties of Member Service Representative. * Open all types of new accounts, cross sell credit union services and add new relationships to existing accounts. * Assist members with loan applications, loan closing documentation and loan declinations consistent with credit union policies, the Equal Credit Opportunity Act and The Fair Credit Reporting Act. * Receive and process member service requests. Identify, research and correct member account discrepancies. * Perform progressively responsible duties to include: a. Place and receive phone calls related to member business. b. Follow up with prospects and ask for their business. c. Complete sales production reports d. Participate in branch promotions. e. Use the PA system to announce daily product promotions or awareness announcements as assigned. * Perform other duties as assigned. Requirements Education: High school graduate or equivalent. Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: Prior customer interactive experience. Good communications and human relation skills. Must be able to lift 25 pounds. Tenure: Financial Services Representative, Category 15, requires six months tenure in the Member Services Representative position with performance that meets or exceeds expectations. Senior Financial Services Representative, Category 14, requires six months tenure in the Financial Services Representative position that meets or exceeds expectations and demonstrated ability to perform all duties and responsibilities. Directly related work experience and/or accelerated training completion may be substituted for tenure. Apply OnlineSend This Job to a Friend

Description Category: 15 Reports to: Varies by location Primary Functions: Provide prompt, professional, helpful, knowled...

Posted 1 week ago

Card Underwriting Specialist I

Description Category: 16 Reports To: Card Underwriting Manager Primary Functions: Received applications by phone, mail, o...

Description Category: 16 Reports To: Card Underwriting Manager Primary Functions: Received applications by phone, mail, or in person. Respond to cardholder inquiries regarding credit approvals and denials, limit increases, program changes and visa program policies. Load approvals and declinations for new visa accounts, Extra Credit accounts, reissued accounts, credit limits increases and upgrades and account transfers onto the data system. Prepare and forward appropriate member notification. Obtain additional information as required by loan officers. Respond to Merchant inquiries regarding application workflow and processing. Duties and Responsibilities: * Answer member and merchants' telephone inquiries pertaining to a credit application. * Obtain updated application information from credit cardholders requesting credit limit increase, decreases, or program upgrades, either in person or by phone. * Complete application package for loan review, including credit bureau reports, and income/employment verification. * Respond by phone, mail or in person to cardholder inquiries regarding approvals, limit increases, denials, program changes and visa program policies. * Respond to merchant inquiries regarding status of applications and funding. * Provide information concerning to Visa Check Cards and Visa credit card services and programs available. * Prepare envelopes pertaining to Visa welcome packages, new member accounts and typing correspondence. * Ensure all credit requests are processed and appropriate notifications are prepared in accordance with established procedures and regulations. * Perform all Extra Credit file maintenance functions, including approvals, limit increases and decreases, account closures. * Approve or decline all credit requests on the data system. * Close accounts selected for closure and send appropriate notification. * Maintain detailed filing system on pending applications. * Maintain filing system on approved and declined applications. * Perform other duties as assigned. Requirements Education: High school graduate or equivalent Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: One year related work experience. Knowledge of credit union policies and procedures and knowledge of share and loan and Equifax data systems preferred. Must type at least 35-45 wpm accurately, and operate a 10 key by touch. Tenure: Card Underwriting Specialist II, Category 15, requires six months tenure in the Card Underwriting Specialist I position with performance that meets or exceeds expectations. Senior Card Underwriting Specialist, Category 14, requires twelve months tenure in the Card Underwriting Specialist II position with performance that meets or exceeds expectations. Directly related work experience and/or accelerated training completion may be substituted for tenure. Apply OnlineSend This Job to a Friend

Member Service Representative

Description Category: 16 Reports to: Varies by location Primary Functions: Provide prompt, professional, helpful, knowled...

IM Project Manager

Description Category: 07 Reports to: IM Project Portfolio Manager Functions Supervised: Project Planning, Execution and C...

Description Category: 07 Reports to: IM Project Portfolio Manager Functions Supervised: Project Planning, Execution and Closure. Primary Functions: Executes project processes pertaining to the initiation, planning, execution, and closure of medium to large information technology projects. Develops and maintains project management plans, sub-plans and project documents. Monitors project performance in accordance with predetermine timelines, budgets and project objectives. Proactively manages project risks, issues and communications to ensure project objectives are met. Responsible for developing and maintaining positive rapport and productive working relationships with project sponsors, executive leadership, senior managers and key stakeholders throughout the project life cycle. Provides guidance and direction to Project Leads, Project Team members and IM Project Analysts I & II. Duties and Responsibilities: * Obtains a thorough understanding of the alignment between an approved project, its portfolio and the specific goals and objectives the project was initiated to support. * Coordinates extensively with project sponsor(s), key stakeholders and the program/portfolio management office; and develops accurate and realistic project management strategies to ensure the project objectives are accomplished. * Creates project initiation documents in that will include (but not limited to) an outline of the project scope, strategic goals, project objectives, major deliverables, estimated resources, budget, timeline and project manager authority levels. * Develops and executes project plans for identifying and managing both project management and product work to include (but not limited to) procedures for requirements management, project and product change management, configuration control of project artifacts and the creation of work breakdown structures. * Develops and executes plans to ensure all project tasks, milestones and resource requirements pertaining to project management and product work are integrated into a master project schedule; procedures are developed to ensure accurate schedules are maintained; and work authorization processes are created. * Develops and executes project plans to formulate and manage project budgets in accordance with established accounting procedures. * Leads the project team through the process of identifying project risks and development of risk mitigation strategies. Ensures approved risk monitoring and management strategies are documented and executed. * Develops and executes project communication plans that will convey project status, risks, expectations, timelines, milestones and other key project metrics to project stakeholders, sponsors, team members and governance committees. * Develops and executes quality management plans to ensure project deliverables conform to documented business requirements and project objectives. * Fosters teamwork among project team members, sponsors and stakeholders by working cooperatively and effectively to set goals, resolve conflicts and positively influence the accomplishment of project objectives. * Develops and executes project procurement and vendor management plans in accordance with established procedures. * Leads project teams in the development of technical work plans and strategies to include (but not limited to) systems analysis, technical design, coding, testing, user acceptance and implementation of IT systems and/or applications; ensures technical approach is documented in project documents and artifacts; and monitors execution of technical work plans as part of the project performance management plan. * Monitors project performance in accordance with project management plans, leads the development of corrective action strategies, executes change management procedures and ensures approved corrective actions are implemented and documented. * Organizes, conducts and facilitates project team meetings and management reviews. * Fosters continuous process improvement by capturing and documenting lessons learned, and assisting the program/portfolio management office in the development of project portfolio and program management processes, procedures and tools. * Maintain a thorough working knowledge of Credit Union operations and an in-depth knowledge of current and emerging applications, technologies and industry best practices. Develop familiarity with applicable state and federal regulations. * Perform other duties as assigned in support of team efforts and results. Requirements Education: Bachelor's degree in Project Management or related field with a concentration in project management. Creditable Experience in Lieu of Education: Equivalent in training and related work experience to include a recognized certification such as PMP. Experience/Skills: A minimum of six years progressive experience performing project support duties for information technology projects. Experience working under the direction of a project or program management office. Demonstrated leadership and organizational skills. Excellent interpersonal, communication and conflict resolution skills. Strong writing skills with the ability to author business and technical documents. Strong collaborative skills with a demonstrated ability to work with a diverse group of information technology professionals, executives and financial institution managers. Experience working in a financial institution is highly desirable. Tenure: Not applicable Apply OnlineSend This Job to a Friend

Financial Reporting Analyst

Description Category: 08 Reports To: Manager, Finance and Accounting Primary Functions: Responsible for the Accounting re...

Education And Documentation Officer I

Description Category: 11 Reports To: Mortgage Process Development Supervisor Functions Supervised: None Primary Functi...

SC Control Officer I

Description Category: 12 Reports to: Senior SC Control Officer Primary Functions: Perform collection activity on assigned...