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Contract Instructor Pilot (Cip) F-22

CHENEGA FEDERAL SYSTEMS Company Job Title: Contract Instructor Pilot (CIP) F-22 Clearance: DoD Secret Location: ...

CHENEGA FEDERAL SYSTEMS Company Job Title: Contract Instructor Pilot (CIP) F-22 Clearance: DoD Secret Location: Joint Base Elmendorf Richardson (JBER), AK Reports To: Site Manager FLSA Status: Non-Exempt, Full Time, CBA Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed. Summary: The Contract Instructor Pilot (CIP) operates aircrew training devices (ATD) in support of AF pilot training, upgrade training, and Mission Training Center (MTC) event scenarios/exercises. Essential Duties and Responsibilities: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position) * Interacts and effectively communicates with corporate and customer management to determine project scope, planning needs, and reporting requirements. * Conducts MTC event briefings, instructs training events, debriefs per guidelines * Conducts academic classroom training * Flys ATD as needed to support AF aircrew training * Maintains proficiency and knowledge on current tactics, capabilities, pods, weapons, systems, and upgrades of their specific aircraft/weapon system * Maintains proficiency and knowledge of the ATD capabilities, functions and operations * Maintains working relationship with exercise participants to develop and achieve training requirements * Assists in developing, coordinating, and integrating unit training requirements * Assists units in identifying training requirements * Works closely with client project/program office to documents the need for changes to requirements; and communicates change estimate as needed * Implements ISO quality standards * Analyzes progress and develop necessary recovery plans and/or alternatives Non-Essential Duties: * Other duties as assigned Supervisory Responsibilities: * NONE Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) * High School Diploma/GED required * Operational flight experience within three (3) years as an instructor on the F-22 weapon system, or, performance of similar aircraft simulator instructor duties within three (3) years * Maintains mission evaluation certification (AF Form 8) * Maintains ATD console certification * Distributed Mission Operations (DMO) operational experience (desired) * Former Combat Mission Ready (CMR) U.S. Air Force pilot with 1000 hours of primary fighter time and one of the following: * 500 hours in the F-22 * 200 instructor hours in any fighter (K prefix) * DoD Secret Clearance required with ability to obtain SCI and SAP clearance Knowledge, Skills and Abilities: * Strong communication skills, understanding and being understood * Ability to organize tasks in a proper order to achieve outcomes (planning) * Identifies, analyzes, controls, and actively mitigates risks * Knowledge of current weapon system training policies and practices * Knowledge of quality management objectives and practices * Knowledge of AF doctrine, and weapon system employment tactics, techniques and procedures. * Able to obtain a SCI and SAP clearance Diversity: * Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics: * Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Physical Demands: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Work Environment: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. * During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program. m# '386161

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Payroll Specialist

Alaska Contract Staffing Anchorage AK, 99501

Job Summary If you have experience in finance or payroll processing, we are interested in talking with you about a po...

Posted 1 week ago

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Command Post Specialist

Department Of Defense Elmendorf Air Force Base AK, 99506

* Videos * Duties HelpDuties Summary This is an Air Reserve Technician (ART) Enlisted position. Air Reserve Technicians a...

Posted 1 week ago

* Videos * Duties HelpDuties Summary This is an Air Reserve Technician (ART) Enlisted position. Air Reserve Technicians are part of the regular civil service and enjoy all the benefits granted to Federal employees in the competitive civil service. In addition, ARTs are required to maintain active membership in an Air Force Reserve unit so long as they occupy Air Reserve Technician positions. As members of reserve units, ARTs receive on average one weekend of military training per month. In addition, they are eligible for 15 days active duty tour each year for which military leave is granted with full civilian pay. Air Reserve units and members are subject to immediate call to active duty in mobilization to meet a national emergency. This is a standing register used to fill positions at AFRC locations as vacancies occur. Some positions may have promotion potential to a higher grade than the grade being filled. Multiple vacancies may be filled from this announcement. The beginning and ending salaries may vary depending on location of position. The cut-off date for these positions is the 25th of each month. Therefore, if we receive your application by midnight on the 25th of the month, you are eligible to go on the register the following month. Some positions covered may or may not be obligated. Therefore, the selectee may be displaced by reassignment or reduction in force procedures at a later time should the previous incumbent exercise his/her reemployment rights. Retired military are usually ineligible for membership in the Air Force Reserve. Retired military personnel who have active Air Force Reserve assignments may apply provided they show assignment (position and unit) on their application. The Government's most important asset is its people. Learn more about this agency Responsibilities The primary purpose of this Air Reserve Technician (ART) Enlisted position is to serve as command post controller and, as such, carry out all functions associated with command post operations for airlift/rescue/fighter/special operations and tanker units. Incumbent of this position will perform the following duties: * Command and Control Operations (C2OP) and mission monitoring. Analyze and evaluate unit requirements and functions in support of the unit commander and staff as it relates to command and control under contingency and peacetime operations. * Emergency Actions. Receive, analyze, decipher and take action on time critical HHQ alert messages as it relates to air base defense, sabotage, acts of war, posturing of forces and natural disasters. * Operational and Readiness Reporting. Receive, analyze and disseminate C2 message traffic to appropriate wing agencies. * Facilities, Communications Systems, Equipment and Material. Assist with the management and control of facilities, equipment and supplies. * Administration and Resource Management. Assist with maintaining publications and forms library. Travel Required Occasional travel - Incumbent may be required to fly in a military and/or commercial aircraft to perform temporary/permanent duty assignments. Supervisory status No * Job family (Series) 0301 Miscellaneous Administration And Program * Requirements HelpRequirements Conditions of Employment * Must be a United States Citizen * Permanent Change of Station (PCS) cost may or may not be paid * Incentives/Special Salary Rate may or may not be offered. * Disclosure of Political Appointments * Preferred Military AFSC: 1C3X1 * Some of the positions may be required to work shift work or uncommon tours of duty with limited/no notice. * Some of these positions must be able to obtain and retain Top Secret (TS/SCI) security clearance. * Incumbent's regular assignments are primarily ART duties: however, the incumbent may be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities. * Some positions covered by this announcement may be designated as drug testing positions where the incumbent may be subject to random drug testing. * Some of these positions must gain and retain certification IAW AF-10-207 as supplemented. * Some positions are located in a high stress environment, requiring rapid response decisions. * Some positions maycovered by a Lautenberg Amendment. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. * Some positions under this announcement may be controlled positions covered by the Personnel Reliability Program (PRP). Qualifications You must have at least one year (52 weeks) of specialized experience equivalent to the GS-07 grade level or equivalent in the Federal service that has given you particular knowledge, skills, and abilities required to successfully perform the duties of the position. (To be creditable, specialized experience must meet the above quality level requirements). KNOWLEDGE, SKILLS AND ABILITIES (KSAs): (1) Knowledge of command and control operational reporting, mission monitoring, and emergency actions. (2) Knowledge of security instructions, practices and procedures. (3) Ability to research, collect, analyze, organize, and prepare data. (4) Knowledge of federal and civilian disaster response agencies. (5) Skill to effectively communicate orally. (6) Skill to effectively communicate in writing. Substitution of Education for experience: A Master's or equivalent graduate degree or 2 full academic years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. OR Combining Experience and Education: Equivalent combinations or successfully completed education and experience may be used to meet the experience requirements. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

D

Airway Transportation Systems Specialist (Coordinator)

Department Of Transportation Anchorage AK, 99501

* Videos * Duties HelpDuties Summary This position is located within the Technical Operations, Anchorage District, Anchorage...

Posted 7 days ago

* Videos * Duties HelpDuties Summary This position is located within the Technical Operations, Anchorage District, Anchorage SSC. This is a temporary assignment that may be extended, terminated early or may be made permanent. The duty location is Anchorage, Alaska. Learn more about this agency Responsibilities Incumbent determines whether the majority of services, systems, or subsystems are operating (or are capable of operating) within applicable parameters and specifications. Specialist decides the technical acceptability or status thereof. Technician provides appropriate systems and service certification as required by agency policy and guidelines. Decisions and recommendations involve major segments of the NAS, which extend beyond sector boundaries. Technician initiates action for the timely repair or restoration of services and systems, taking into account the availability of back-up systems, possible reconfigurations to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operation of the NAS. Candidate will work to ensure timely restoration of services and systems throughout the area of geographic responsibility of the position. Coordinates and directs the maintenance of all critical services/systems and subsystems within the applicable SSC and commits resources to restoration of failed facilities. Coordinates, evaluates, and implements changes to NAS systems and services. As the FAA representative, coordinates internal, external, and contractor activities to ensure interface compatibility in the development, procurement, and installation of modifications and enhancements. Incumbent may be assigned other duties in support of the NAS. Travel Required Not required - The job does not require any travel. Supervisory status No Promotion Potential NA * Job family (Series) 2101 Transportation Specialist * Requirements HelpRequirements Conditions of Employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents) * Designated or Random Drug Testing required. * Supervisor's Endorsement is required. Not required if ingrade/downgrade. * Security investigation may be required. * Please read "How to Apply" and "Required Documents" section carefully. Qualifications To qualify for this position, applicants must meet the requirements stated below: Specialized Experience: Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. The specialized experience should demonstrate an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation and electronics systems. Applicants must show experience at the level of difficulty and responsibility appropriate to the position. Generally, experience at the next lower level (pay band H/career level III or equivalent), meets the minimum qualification requirements as long as the experience supports the "Demonstrated Abilities" identified below. Demonstrated Abilities: Applicants must also provide narrative responses for each Demonstrated Ability listed in this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are mandatory for each Demonstrated Ability and applicants must show possession of each. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each Demonstrated Ability will prevent further consideration. Supervisor's Endorsement: In compliance with the AF/PASS Agreement, Appendix V, a Supervisor's Endorsement Form or Memorandum is required for competitive promotions. Applicants applying for a permanent promotion, must include a Supervisor's Endorsement or Memorandum which must include the announcement number and supervisor's signature. A supervisor's endorsement is not required for reassignments (same as ingrades) or downgrades. Qualification requirements must be met by the closing date of this announcement. Education Preview Job Questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

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Office Systems Specialist

Konica Minolta Anchorage AK, 99501

Job Req ID: 1727 Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's...

Posted 7 days ago

Job Req ID: 1727 Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business. From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards. At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers. Position Objective Konica Minolta currently has an exciting opportunity for an Office Systems Specialist! We seek a polished individual who can thrive in a fast-paced environment to service our award winning products. You will be responsible for repair and maintenance of our analog and digital copiers, facsimiles, multifunctional and connected digital products. Essential Job Functions * Maintain tool kit, supplies, and accurate inventory for assigned territory. * Perform preventive maintenance and adjustment of photocopiers * Repair photocopiers, copiers at the site location. * Includes complex disassembly, cleaning, and replacement of individual parts, reassembly, testing and adjustment. * Troubleshoot equipment to determine the cause of malfunctions. * Estimate parts and labor for repair. * Research the current cost of replacement equipment and recommends repair or replacement of the equipment. * Provide sales support as required. * Accurate completion of invoices and expense reports in a timely manner. Competencies (Knowledge, Skills and Abilities) * Applicant must possess some knowledge of computers and electronics, Computer/Digital Technology or related fields. * Scope of Model Knowledge: BandW digital copier, printer and fax repair. * Skilled on 4 segments and low-end color copiers, preferred. * High degree of initiative. * Exceptionally skilled in organization, attention to detail and effective prioritization of duties. * Ability to work independently and as part of a team. * Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations. Experience, Educational Reqts and Certifications * 2-4 years of experience related to technical/repair of business equipment. * High School and Technical School graduate or equivalent experience. * A+ and/or N+ Certification a plus. Konica Minolta Offers: * Outstanding benefits package (including medical, dental, vision, life insurance) * 401(k) plan with matching company contribution * Generous holiday and paid time off schedules * Tuition Assistance Program * Employee Referral Bonus Program * Ongoing professional development training * Visible, exciting work supporting sales of cutting edge technology and workflow solutions. Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™ Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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Specialist I, Land & Leasing

GCI Anchorage AK, 99501

Purpose of the Specialist I, Land & Leasing Position: Responsible for supporting the Legal and Regulatory department and internal ...

Posted 2 weeks ago

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Environmental Specialist

Hilcorp Energy Company Anchorage AK, 99501

Overview Hilcorp, founded in 1989, is one of the largest privately-held oil and natural gas exploration and production companie...

Posted 1 week ago

Overview Hilcorp, founded in 1989, is one of the largest privately-held oil and natural gas exploration and production companies in the United States and is the largest oil producer in Louisiana. Headquartered in Houston, TX, Hilcorp has over 1,825 employees in multiple operating areas including the Gulf Coast of Texas and Louisiana, the Northeast United States, Wyoming, New Mexico and Alaska's Cook Inlet and North Slope. Our formula is to grow the company by leveraging our core competencies and operational expertise. Our proficiency in these key areas has resulted in significant growth over the last several years. Hilcorp is consistently acknowledged for its culture, values and ethics. In fact we have been recognized by multiple, local and national, publications as one of the best places in America to work. Hilcorp has also been commended for its unique programs that foster charitable giving by its employees and our emphasis on partnering with the communities in which we operate. We take great pride in our accomplishments and strive to maintain a culture that will allow for continued growth. Hilcorp Energy is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly. Responsibilities * Support company vision, mission and values. • Manage and perform environmental permitting in support of exploration and production efforts. Permits will be required from numerous federal, state, and local regulating agencies related to multiple environmental programs and media, including air quality, waste, wildlife, and water quality.• Manage environmental compliance in multiple media, including monitoring, reporting, and recordkeeping.• Serve as liaison to regulators during permitting and compliance actions, including facility inspections.• Develop and deliver training to support environmental compliance.• Be available continuously to participate in emergency response activities as a member of the Incident Command System.• Create and perform against project and program budgets.• Develop and maintain systems and procedures necessary to effectively manage permitting and compliance programs.• Maintain expertise necessary to effectively perform all duties. Qualifications * Five (5+) years regulatory and environmental experience, preferably related to oil and gas exploration and production.• Ability to establish and maintain effective working relationships with team members, coworkers in other departments, government officials, and the public.• Excellent communication skills, including writing and speaking skills, with demonstrated ability to translate complex technical information for non-technical audiences.• Demonstrated problem-solving and multi-tasking abilities.• Outstanding organizational and administrative skills.• Broad proficiency in business software. Education Required: Bachelor's Degree from an accredited four-year university or college Preferred: Advanced degree in natural sciences or engineering.

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Community Relations/Officer Specialist

Kelly Services, Inc. Anchorage AK, 99501

Kelly Services is hiring a Temporary Community Relations/Officer Specialist for a global oil and gas company in Anchorage Alaska. ...

Posted 1 week ago

Kelly Services is hiring a Temporary Community Relations/Officer Specialist for a global oil and gas company in Anchorage Alaska. Title: Community Relations/Officer Specialist Duration: One-year temporary assignment. Job Description * Responsible for ensuring that the company and its contractors provide the individuals, groups, communities and local government authorities with timely, consistent and accurate information regarding the company s project/ operations and conduct direct consultation with the local communities as a basis to identify concerns. * Conduct public awareness campaign/general information sessions. * Ensure community development investments are aligned with company s strategy and approach. * Provide guidance on potential strategic mitigation measures for impacts on communities. * Prepare reports regarding community relations. * Minimal work direction needed, highly skilled and knowledgeable to the position. Primary Job Functions: * Provide strategic advice on key stakeholder engagements and develop programs to effectively manage company s relationships and reputation with stakeholders, including government, media, community and others. * Provide external communications support, advice and counsel for senior management, project teams, operating units and issue teams. * Act as company spokesperson with key stakeholders. * Advise and develop day to day stakeholder communications plans for the corporation and functional company to meet the specific objectives of the business Manage e-communications for the company in-state possible. * Provide support to functional company PGA Managers/Advisors and business in emergency situations Ensure that an integrated approach is considered for all stakeholder/community communications and engagement, with consistency across all audiences. Skills and Qualifications: * University Degree in Social Sciences, Socioeconomics or Public Relations backgrounds. * Strong interpersonal effectiveness, communications, writing, and editing skills. * Strong Public and Government Affairs skills and communications experience. * Community/Stakeholder relations experience. * Excellent written and oral communications ability to understand and communicate complex issues.

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Sales Specialist Millwork

Lowe's Companies, Inc. Anchorage AK, 99501

Position DescriptionServes as the store expert in millwork by providing detailed product information to both customers and peers, ...

Posted 1 week ago

Position DescriptionServes as the store expert in millwork by providing detailed product information to both customers and peers, promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options or status on pending orders. Includes generating leads, conducting sales activities, building relationships with customers, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders. This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issuesJob RequirementsRequires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.Minimum QualificationsHigh school diploma or equivalent.1 year external experience in customer facing sales OR 6 months Lowe's retail experience.Preferred Qualifications1 year experience entering and submitting customer sales orders, including Special Order.2 years experience identifying and selling products based upon customer needs or plans.2 years experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.2 years experience following up on outstanding or incomplete customer orders, sales, or installs.1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.2 years experience in a sales environment with required sales goals or metrics.1 year employment with Lowe's as a Sales Specialist.1 year experience in a trade directly related to this department (Millwork). Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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Technical Application Specialist (West Region)

Abbott Laboratories Anchorage AK, 99501

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, w...

Posted 1 week ago

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. JOB DESCRIPTION: This is a remote position but you have to live in the West Region. Primary Job Function: Provide support to Abbott Diagnostic Division customers and field personnel as the primary contact for ADD's instruments; based upon territory need and/business direction; for onsite instrument and assay integration and training; serve as a resource for troubleshooting and resolving instrument and/or reagent problems on-site or over the phone; and document information into the complaint handling system. Core Job Responsibilities: Responsible for implementing and maintaining the effectiveness of the quality system. Integrate ADD instruments and reagents into customer sites/laboratories. Conduct comprehensive customer entrance interview to understand the customer's needs; and manage their expectations within the defined service offerings. Plan the integration process. Work with the customer to take ownership of the instrument. Assist customers with meeting their regulatory and validation requirements. Provide appropriate training for the customer on the newly installed instrument. Manage the integration process to meet customer expectations and timeline. Conduct thorough exit interview to present integration results and secure customer buy-in. Deliver on-site or classroom customer training. Maintain and develop technical competence on instruments assigned as well as job-related tools and processes. Perform troubleshooting on issues related to reagent or instrument performance designed to improve customer self-sufficiency. Provides technical phone and on-site support to proactively maintain product performance or resolve customer complaints with ADD products for hardware; software and reagent issues. Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions; document information into complaint handling system. Position is critical to the support of the CAPA Quality Sub-System with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner. Manage time; territory; systems and accounts effectively to meet customer needs; organizational priorities; and sales objectives. Follow defined work processes for all aspects of job; including integration procedures; complaint documentation; time documentation; activity documentation; and TOR documentation. Provide data to the organization on customer use/preferences leading to customer driven design/customer usability. Responsible for identifying and communicating critical gaps and recommend potential improvements to common departmental processes. Provide technical information to direct management/peers and other functional groups. Position Accountability / Scope: This position is very visible to the external customer and will influence customer purchase decisions. Frequent interaction with customers' onsite and via telephone; some involvement in teams and account management. Interact with field service; CSC or others on technical or account management issues. Receives general direction and exercises considerable discretion as to personal work details. Accomplishes results individually; working remotely and in collaboration on teams and work groups. Recognizes the impact of the policies and procedures on the business and raises the issue if there is a potential conflict. Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget of approximately 3.0MM for US. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Monitor and maintains customer satisfaction through direct contact. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Adheres to safety guidelines; policies; procedures. Minimum Education: Bachelor's Degree in science; engineering; electronics or Medical Technology Minimum Experience / Training Required: 3-5 yrs of relevant work experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products. JOB FAMILY:Field Services DIVISION: LOCATION:United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Yes, 100 % of the Time MEDICAL SURVEILLANCE:No SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Contract Instructor Pilot (Cip) F-22

Payroll Specialist

Command Post Specialist

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Airway Transportation Systems Specialist (Coordinator)

Office Systems Specialist

Specialist I, Land & Leasing

Environmental Specialist

Community Relations/Officer Specialist

Sales Specialist Millwork

Technical Application Specialist (West Region)

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Contract Instructor Pilot (Cip) F-22

Payroll Specialist

Command Post Specialist

Boost your job search productivity with our free Chrome Extension!

Airway Transportation Systems Specialist (Coordinator)

Office Systems Specialist

Specialist I, Land & Leasing

Environmental Specialist

Community Relations/Officer Specialist

Sales Specialist Millwork

Technical Application Specialist (West Region)

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