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Director, Account Manager

Conduent is the world�s largest provider of diversified business process services with leading capabilities in transaction process...

Posted 1 week ago

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Benefits Account Manager

Mercer LLC Anchorage AK, 99501

Company:Marsh Description: Summary The Client Manager provides advice and assistance requiring technical and industry kno...

Posted 4 weeks ago

Company:Marsh Description: Summary The Client Manager provides advice and assistance requiring technical and industry knowledge and client service skills to meet client needs and resolve difficulties. Client Managers may occasionally perform in the capacity of a CE/Consultant for specifically assigned accounts to oversee the preparation of and providing renewal and new business presentations. Essential Duties & Responsibilities * Act as the initial point of contact for Clients, Carriers and others on the Client Service Team in the following areas: * RFP review and preparation. * Analysis of utilization reports, carrier reports and claims data and trends. * COBRA, HIPAA and coordination of 5500 data. * Work closely with and instruct carrier representatives to ensure smooth implementation of new plans. * Ensure required plan information and materials are sent to the client in a timely manner. * Guide and mentor Benefit Analysts throughout the process of gathering Client census and benefit plan information used to prepare materials for new business presentations, renewals and open enrollment meetings. * Explain client needs and concerns focusing on how various plan designs and recommendations address those issues. * Review renewals, new business presentations, and open enrollment materials to ensure they are accurate and complete in content, are compliant with company and regulatory guidelines, and reflect a professional appearance. * Ensure that client files and documentation are maintained according to policy and procedures, and consistent with Marsh & McLennan professional standards. * Develop analytical, customer service and communication skills needed to perform as a Consultant. * Present to Consultant the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates. * Under the guidance of the Consultant, participate in prospect and renewal meetings to learn client needs, challenges and concerns. * Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities. * Conduct employee open enrollment meetings to communicate benefit options. * Respond to and resolve routine issues the client may encounter regarding receipt of benefit services and coverage questions. * Keep Director apprised of potential E&O concerns and client dissatisfaction. Strategize with Director and Consultant to develop possible resolutions and proactive solutions to avoid continued or future problems. Education and/or Experience * Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 years' experience providing group health and benefits sales or service while at a brokerage or carrier. * Bachelor degree strongly preferred. * Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format. * Strong knowledge of employee health insurance carriers, their strengths and weaknesses, plan design features as well as the general factors which affect cost and plan design. * Maintain a valid unrestricted Life and Disability License and meet the continuing education requirements. * Maintain a valid driver's license and dependable transportation. * Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas. Work Environment & Physical Demands * Ability to use computer keyboard and sit/stand in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones. Work is performed in a typical interior/office work environment. * Travel to client sites is required. Usually within driving distance, but occasionally consists of 2 – 5 night stay out of town. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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Benefits Account Manager

Marsh & Mclennan Companies, Inc. Anchorage AK, 99501

Benefits Account Manager Location: Anchorage, Alaska, United States Company: Marsh Job ID R_039977-en Apply Save Job S...

Posted 4 weeks ago

Benefits Account Manager Location: Anchorage, Alaska, United States Company: Marsh Job ID R_039977-en Apply Save Job Summary The Client Manager provides advice and assistance requiring technical and industry knowledge and client service skills to meet client needs and resolve difficulties. Client Managers may occasionally perform in the capacity of a CE/Consultant for specifically assigned accounts to oversee the preparation of and providing renewal and new business presentations. Essential Duties & Responsibilities * Act as the initial point of contact for Clients, Carriers and others on the Client Service Team in the following areas: * RFP review and preparation. * Analysis of utilization reports, carrier reports and claims data and trends. * COBRA, HIPAA and coordination of 5500 data. * Work closely with and instruct carrier representatives to ensure smooth implementation of new plans. * Ensure required plan information and materials are sent to the client in a timely manner. * Guide and mentor Benefit Analysts throughout the process of gathering Client census and benefit plan information used to prepare materials for new business presentations, renewals and open enrollment meetings. * Explain client needs and concerns focusing on how various plan designs and recommendations address those issues. * Review renewals, new business presentations, and open enrollment materials to ensure they are accurate and complete in content, are compliant with company and regulatory guidelines, and reflect a professional appearance. * Ensure that client files and documentation are maintained according to policy and procedures, and consistent with Marsh & McLennan professional standards. * Develop analytical, customer service and communication skills needed to perform as a Consultant. * Present to Consultant the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates. * Under the guidance of the Consultant, participate in prospect and renewal meetings to learn client needs, challenges and concerns. * Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities. * Conduct employee open enrollment meetings to communicate benefit options. * Respond to and resolve routine issues the client may encounter regarding receipt of benefit services and coverage questions. * Keep Director apprised of potential E&O concerns and client dissatisfaction. Strategize with Director and Consultant to develop possible resolutions and proactive solutions to avoid continued or future problems. Education and/or Experience * Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 years' experience providing group health and benefits sales or service while at a brokerage or carrier. * Bachelor degree strongly preferred. * Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format. * Strong knowledge of employee health insurance carriers, their strengths and weaknesses, plan design features as well as the general factors which affect cost and plan design. * Maintain a valid unrestricted Life and Disability License and meet the continuing education requirements. * Maintain a valid driver's license and dependable transportation. * Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas. Work Environment & Physical Demands * Ability to use computer keyboard and sit/stand in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones. Work is performed in a typical interior/office work environment. * Travel to client sites is required. Usually within driving distance, but occasionally consists of 2 – 5 night stay out of town. Apply Apply Later

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Pharmacist Account Executive (Anchorage, Alaska)

Magellan Health Services Anchorage AK, 99501

Innovative business clinician accountable for building and maintaining customer relationships as well as leadership of the account...

Posted 1 week ago

Innovative business clinician accountable for building and maintaining customer relationships as well as leadership of the account teams within all assigned accounts. Charged with delivering results that demonstrate value to the customer, derived from identifying, demonstrating and selling valued pharmaceutical care and cost solutions that meet the desired outcomes of the customer; general management of the account, including P&L responsibility; and accountability for contract compliance. Accountable for developing and executing the strategic plan for their accounts in conjunction with sales and operations. * Performs customer centric pharmacy services. * Owns overall account satisfaction for all assigned accounts. * Develops strong relationships with pharmacy department or designated customer contacts. * Directs operations account manager in resolving customer service issues and actions supportive of the achievement of customer service requirements including attainment of performance guarantees and minimization of performance penalty expense. * Maintains knowledge in all aspects of the contracts with assigned customers as well as ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, assurance of accuracy of claims payment and administrative policies, rate maximization through ongoing benefit analysis and adherence to requirements of the account's legal and regulatory environment. * Creates and maintains partnerships with customers through the development, implementation and execution of strategic business plans that result in long term retention of profitable relationships. * Ensures all Customer and Account-Facing services are provided in a consistent and timely fashion. * Demonstrates the value of pharmacy solutions (unit cost, utilization management & patient care enhancement). * Identifies opportunities for additional services that address unmet customer needs. * Provides clinical operations input and support of client specific claims processing programs, coordinates implementations of clinical projects and programs and provides support to client-specific Pharmacy and Therapeutics functions, DUR committees and responsibilities. * Supports elevated customer service and prior authorization inquiries specific to assigned accounts. * Manages financial aspects of account(s). * Ensures revenue goals are met, cost of care and administrative expenses managed, and EBIDTA targets achieved for the assigned account(s). * Ensures contract performance through risk management activities including such items as assurance of Service Level Agreement performance in Care Management Centers and Shared Services, assurance of claims accuracy payment/administrative policies, rate maximization through ongoing benefit analysis and adherence to requirements of the account's legal and regulatory environment. * Develops opportunities: Seeks and identifies pharmacy products and service requirements based on a thorough understanding of each customer's strategic business goals and the strategic business direction of the product set. * Aggressively drives up-sell of pharmacy program solutions through consultative methods and ensures flawless handoff to sales and relationship management for contract execution. * Supports sales and account management in renewal activities related to assigned accounts. * Manages talent: Accountable for identifying creative talent to serve the account, as well as retention of high performing team members. * Ensures staff is trained and receive opportunities to learn new things. General Job Information Title Pharmacist Account Executive (Anchorage, Alaska) Grade 31 Job Family Sales Group Country United States of America FLSA Status United States of America (Exempt) Recruiting Start Date 9/21/2018 Date Requisition Created 9/21/2018 Minimum Qualifications Education Bachelors: Pharmacy (Required), Masters: Pharmacy License and Certifications - Required RPH - Registered Pharmacist - Pharmacy License and Certifications - Preferred PharmD - Doctor Of Pharmacy, State Licensure - Pharmacy Other Job Requirements Responsibilities * 5+ years' experience in pharmacy, managed care or PBM * 2+ years' experience in a leadership role. Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled

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Account Leader 4

Arcadis Anchorage AK, 99501

Arcadis is seeking dynamic and energetic leaders to develop, manage and grow our profitable business with key Chemical, Manufa...

Posted 2 weeks ago

Job Description Arcadis is seeking dynamic and energetic leaders to develop, manage and grow our profitable business with key Chemical, Manufacturing, O&G, and Commercial clients. In this growth focused role, the Account Leader is a key member of the Client Development team and is critical to the success of our business nationwide and globally. The Account Leader requires a high level of ownership and commitment focusing on our people and on delivering profitable growth, excellence, and client success to create sustainable outcomes and to improve the quality of life. Working with the Market Sector Leaders, the Account Leader will be responsible for developing the account strategy, driving significant, profitable growth, and lead the account team in pursuing and delivering diversified services ranging from design and engineering, construction management, to remediation, EHS compliance, etc. Key responsibilities of this role include, but are not limited to: * Operating as the lead point of contact between Arcadis and the client company as well as leading Arcadis' client account team. * Creating a trusted advisor relationship with key clients at all levels within the client's organization including with senior executives, both directly and through the Arcadis account team. Understanding the client's needs and aligning Arcadis capabilities to identifying and create new opportunities and to solve the clients' needs. * Identifying, pursuing and capturing opportunities for environmental, engineering and construction solutions to meet the client's needs. Buildings strong propositions/proposals and understanding market conditions and our competitors * Overseeing Arcadis' overall account management, including negotiating contracts, closing opportunities, supporting delivery and resolving issues. * Improving the client's customer experience working with Arcadis. * Providing strong leadership to the team and have a clear understanding of and extensive experience with the client and the sector and be able to understand Arcadis' capabilities. Required Qualifications * 15+ years of experience. * Bachelor's degree in Engineering, Science or related field. * Connecting with people at all levels of the Arcadis organization and across a wide-range of technical backgrounds including the ability to mentor and develop our people. Also, coordinating and collaborating with other parts of the organization, including other Market Sectors and client account teams, legal, corporate services, Service Lines and the leadership in other geographies. Strong communication skills. * Building relationships with the client to both pursue and deliver services. Understanding the client's needs as well as the needs of the sector. * Understanding Arcadis' core Value Propositions and the diverse range of services Arcadis offers to the market, especially those most important to each sector, and how to sell and deliver these propositions/services. * Thinking strategically and the ability to build and deliver a strategic account plan. Experience building market facing propositions and understanding client needs to frame the services we offer and how we deliver those services. * Building functional and successful teams with a focus on continuous improvement and with the ability to identify growth opportunities. A willingness to challenge the status quo * Proving experienced business management and oversight including forecasting and management of account financial performance. * Providing visible health & safety stewardship. * This position reports to directly to Arcadis' Market Sector Leader. Preferred Qualifications NA Employment Type Regular

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Assistant Controller / Accounting Manager

New!

Alaska Executive Search, Inc. Anchorage AK, 99501

Position : Assistant Controller/Accounting Manager Location: Anchorage

Posted Today

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Personal Insurance Account Manager I

Alaskausa Mortgage Company Wasilla AK, 99623

Description Category: 12 Reports to: Varies by location Primary Functions: Perform insurance support functions. Duties...

Posted 4 weeks ago

Description Category: 12 Reports to: Varies by location Primary Functions: Perform insurance support functions. Duties and Responsibilities: * Perform insurance functions necessary to support the agency to include, but not limited to, processing claims, premiums, refunds, billings, file maintenance, policy changes, new business and renewals, mid term policy changes. * Must have a good understanding of company underwriting rules for placement of coverage. * Ability to complete all applications and enter data into database. * Initiate marketing of new and renewal business. * Review and respond in writing to completed renewal questionnaires. * Review quotes obtained from surplus lines markets to formulate a proposal. * Complete required surplus lines forms. * Maintain an in-depth knowledge of insurance coverages. * Perform review of the clients account to determine gaps in coverage. * Cross sell other insurance products offered by the agency or credit union. * Communicate orally and in writing with co-workers, clients and insurance companies regarding insurance programs. * Perform other duties as assigned. Requirements Education: High school graduate or equivalent Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: Experience in personal computer operations, including internet and Microsoft product, intermediate use of word. Ability to communicate well orally and in writing. Must possess Property/Casualty license. Six months as a Personal Lines Customer Service Representative II or one year in a related position within the insurance industry. Ability to multi-task. Possess strong customer service skills, organizational skills. Possess good reasoning abilities. Ability to work independently with minimum supervision and as a team participant. Be able to direct work to Customer Service Representative. Must have the ability to back-up other Account Managers in periods of short absences for client contact. Must be proficient in all aspects of agency product administration. Insurance designation preferred. Tenure: Personal Insurance Account Manager I, category 12, requires six months as a Personal Insurance Customer Service Representative, category 13, or one year in a related position within the insurance industry. Personal Insurance Account Manager II, category 11, requires 18 months as a Personal Insurance Account Manager I or equivalent with performance that meets or exceeds expectations. Enrollment in an insurance program, CISR, CIC or other, is preferred. Senior Personal Insurance Account Manager, category 10, requires two years as a Personal Insurance Account Manager II or equivalent with performance that meets or exceeds expectations. Must have a demonstrated grasp on Agency activities and have mastered assigned duties. Must be proficient in all aspects of agency product administration. Directly related work experience and/or accelerated training completed may be substituted for tenure. Apply OnlineSend This Job to a Friend

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SC Account Support Officer I

Alaskausa Mortgage Company Anchorage AK, 99501

Description Category: 12 Reports to: Senior SC Account Support Officer Primary Functions: Responsible for Special Credits...

Posted 4 weeks ago

Description Category: 12 Reports to: Senior SC Account Support Officer Primary Functions: Responsible for Special Credits regulatory compliance on assigned accounts and reports. Duties and Responsibilities: * Responsible for all Consumer, Real Estate and Overdrawn account credit bureau dispute functions. * Responsible for matters relating to identity theft associated with member and non-member accounts. * Responsible for all member requests to invoke Service Member Civil Relief Act. * Responsible for review and subsequent actions associated with all non-amortizing, paid ahead, substandard and unclassified loan reports assigned to Special Credits. * Responsible for Special Credits involvement of criminal and suspicious activity reports and actions necessary to protect credit union interests to include tracking and responding to Departments of Law regarding prosecution and restitution orders. * Responsible for administration of restriction and discontinuance of member services due to account abuse or attempted abuse. * Responsible for Special Credits assistance with the Dealer Loan Center regarding adverse actions associated with dealers repurchases of retail installment sales finance contracts. * Perform other duties as assigned. Requirements Education: Bachelor's Degree in Business Administration Creditable Experience in Lieu of Education: Two years experience with financial institution with experience in areas of duties and responsibilities. Experience/Skills: In the opinion of Special Credits Management applicants must display the aptitude and ability to efficiently administer varied assignments related to duties and responsibilities. Must have and be able to display strong oral and written communication skills. Tenure: SC Account Support Officer II, Category 11 requires proven acceptable performance standards in the opinion of management that meets or exceeds expectations for proficiency and efficiency in the collection of past due financial obligations for a minimum period of twelve months as a SC Account Support Officer I. SC Account Support Officer III, Category 10 requires twelve months tenure in the SC Account Support Officer II position with performance that meets or exceeds expectations for proficiency and efficiency in collection of past due financial obligations and problem solving capacity of adverse situations involving members and their account relationships. At management's discretion, directly related work experience and/or accelerated training completion may be substituted for tenure. Apply OnlineSend This Job to a Friend

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RN Clinical Manager Neonatal Intensive Care

New!

E-Health Jobs Soldotna AK, 99501

The Clinical Manager of Nursing coordinates team in delivery of patient care in a compassionate and ethical manner according to re...

Posted Today

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Medicaid Compliance Manager

New!

Alaska Executive Search, Inc. Anchorage Alaska, 99501

Position : Medicaid Compliance Manager Location: Anchorage Pay Ra...

Posted Today

Director, Account Manager

Benefits Account Manager

Benefits Account Manager

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Pharmacist Account Executive (Anchorage, Alaska)

Account Leader 4

Assistant Controller / Accounting Manager

Personal Insurance Account Manager I

SC Account Support Officer I

RN Clinical Manager Neonatal Intensive Care

Medicaid Compliance Manager

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Director, Account Manager

Benefits Account Manager

Benefits Account Manager

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Pharmacist Account Executive (Anchorage, Alaska)

Account Leader 4

Assistant Controller / Accounting Manager

Personal Insurance Account Manager I

SC Account Support Officer I

RN Clinical Manager Neonatal Intensive Care

Medicaid Compliance Manager

Resume Match

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