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Technical Sales Consultant

Technical Sales Consultant Our cl...

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Technical Sales Representative - Entry Level

Sharp Hires Birmingham AL, 35201

Technical Sales Representative Trying to figure out how to combine your technical mindset with you...

Posted 2 weeks ago

Technical Sales Representative<ul> <li>Trying to figure out how to combine your technical mindset with your outgoing personality?</li> <li>Dreading a cubicle-filled career?</li> <li>If only there was a bacon and eggs equivalent to your quandary… oh wait, there is - SALES ENGINEERING! </li> </ul>As an entry-level (0-5 years experience) Technical Sales Representative / Sales Engineer you will be:<ul> <li>Selling highly technical, innovative equipment to solve, automate and make manufacturing processes more efficient in the industrial and life sciences fields.</li> <li>Taking the same passion and enthusiasm you had in your engineering / science classes to the world of technical sales.</li> <li>As an entry-level Technical Sales Rep you will be making persuasive presentations that are engaging, create urgency, instill trust and close deals.</li> </ul>If you are an Entry-Level Technical Sales Representative / Sales Engineer who identified with the above, keep reading!:<ul> <li>Are you a naturally resilient, competitive, adaptable, problem-solving, relationship builder?</li> <li>Do you have an uncontrollable urge to disassemble gadgets just so you can “see how they work”?</li> <li>Do you believe that the internal energy converted from the successful art of persuasion is a result of the First Rule of Thermodynamics?</li> </ul> RequirementsTo be considered for the role of an entry-level (0-5 years experience) Technical Sales Representative / Sales Engineer you must have: <ul> <li>Bachelor’s Degree (upcoming grads encouraged to apply) </li> <li>Background or aptitude in technology (think engineering and science) </li> <li>Internal motivation that drives you to compete to do the best work, pitch in and keep going(if you lack a “can-do” attitude, aren’t a morning person or aren’t looking to work hard, this job is not for you!) </li> <li>The desire & ability to travel three days every week visiting clients, networking and closing technical sales deals (you see this as the fun stuff!) </li> <li>Relish the thought of filling your pipeline the other two days in the office (calling clients!) </li> </ul>BenefitsAs Technical Sales Representative / Sales Engineer your hard work will be rewarded by a firm that values their highly capable technical sales team and shows it: -<ul> <li>$80k+/- compensation: average first year entry level technical sales rep compensation ($51k+ base + incentives + bonuses)</li> <li>$100k+/- compensation: average second year entry level technical sales rep compensation ($51k+ base + incentives + bonuses)</li> <li>Work in a culture of success that only promotes from within</li> <li>Laptop / tablet / smart phone are all provided</li> <li>Generous benefits package, including a fantastic 401k- Relocation & assistance a possibility (30+ locations in the U.S.)-</li> <li>World-class training and formal mentorship (paid!)</li> </ul> SHBIRM3

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Technical Sales Representative

GAF Buildings Materials Corp. Of America Birmingham AL, 35202

Come Build Your Career Under OUR Roof : The Technical Sales Representative (TSR) will propel sales for the complete line...

Posted 2 weeks ago

Come Build Your Career Under OUR Roof Job Description: Job Description The Technical Sales Representative (TSR) will propel sales for the complete line of GAF Liquid Applied Systems (HydroStop and United Coatings). This includes identifying opportunities, generating leads, deepening the customer network, teaching and demonstrating products. He/she must maintain contractor target and project lists to ensure proper balance and alignment with the opportunities to support the Liquid Applied Systems sales strategy within their territory. This role will be accountable for influencing the key decision makers in the commercial construction process to increase sales opportunities for GAF and customer base. ESSENTIAL DUTIES * Influence key decision makers in the commercial construction process including: architects, Landscape Architects, Owners, State, County and City Departments, Engineers, Builders, General Contractors, Developers and Sub Contractors * Manage, track and distribute significant projects to increase sales opportunities for our customer base throughout a multi-month or multi-year sales cycle. * Build relationships with current Preferred Contractor base. Identify gaps in the market and identify target contractors for conversion. * Own the success of our customers. Work closely with the local Preferred Contractor to pull regional project opportunities and new specifications through the customer base. * Voice of the customer: Identify externally and communicate internally essential technologies product line presentations, and continuing education presentations, with the objective to have Liquid Applied products specified and installed * Accountable for utilizing commercial construction data base (Dodge), industry events and GAF website for lead generation. Also, utilize CRM and current marketing tools (AIA presentations, literature, samples, etc.) to support selling efforts. * Industry involvement: Actively participates, where appropriate, in associations and attend trade evets, such as AIA and ASLA to support education and events throughout the architectural community Qualifications * Industry experience and insights related to commercial construction, building materials, hardscapes and liquid applied systems is a must * Specification Sales experience of 5+ years * Advanced communication and organizational capabilities required * Strong presentation and public speaking skills required * Proficient use of commercial construction database such as Dodge Analytics and CRM tools. * Ability to influence others is essential Education/Experience * Bachelor's Degree preferred with at least 5 years of demonstrated commercial sales experience in a building materials environment. * Liquid Applied or Commercial Roofing experience is ideal and/or experience selling through architects and property management companies. * The selected candidate must have advanced communication skills and demonstrated experience presenting to large groups. * Proficiency with MS Office products as well as proficient use of commercial construction database such as Dodge Analytics and CRM tools. * Valid driver's license is required. Dimensions No of direct reports: n/a No of indirect reports: n/a Budget Responsibility: n/a Travel Requirements: 0% We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

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Technical Sales Consultant - Remote, US

Guidewire Birmingham AL, 35202

As a Technical Sales Consultant at Guidewire you will be responsible for understanding detailed customer needs, defining how Guide...

Posted 3 weeks ago

As a Technical Sales Consultant at Guidewire you will be responsible for understanding detailed customer needs, defining how Guidewire solutions can meet those needs both in RFPs and in person. During strategic sales events you will be called on to articulate Guidewire's technical vision, configure and present complex solution demonstrations. Technical sales consultants are responsible for understanding detailed customer needs, defining how Guidewire solutions can meet those needs both in RFPs and in person, configuring and presenting complex solution demonstrations, and leading technical discussions. Our compensation structure provides significant team bonus, for achieving and exceeding objectives. Within the team bonus structure, a pool is reserved to reward outstanding individual contribution. The successful technical sales consultant is expected to work side by side with our prospect while making sure that our product management and engineering staff is kept abreast of product strengths and weaknesses. The position requires a unique blend of business process, listening, technical design, and communication skills. Key activities for the Technical Sales Consultant include: * Help articulate cloud visions and SaaS offerings to new and existing clients * Supporting the sales team as an expert on the technical and integration aspects of Guidewire solutions throughout the sales cycle: * Leading formal and informal architecture discussions * Serving as a pre-sales technical point-of-contact for customers * Responding to technical issues raised by prospects * Responding to requests for information or proposal (technical sections) * Partnering with client business and technical teams to understand business objectives and integration requirements * Partnering with the Guidewire Functional Sales Consultant for application configuration for detailed product demonstrations. (eg: data model extensions, page configurations and rules creation). * Identifying new platform requirements and working with Product Management to design solutions for those requirements * Installing solutions at client sites and leading or supporting user test drive sessions * Leading or supporting on site POCs as required * Providing input and support to the Demo Team in San Mateo * Demonstrated professional experience with enterprise level SaaS applications * 5+ years of software design, engineering, and/or programming experience * Broad knowledge of modern enterprise software technologies * Technical capability proven depth of knowledge in a number of the desired areas of technical expertise, outlined below * 3+ years of Pre-sales experience with an enterprise software company * Strong oral and written communication skills, * Experience presenting to senior customer executives, * Demonstrated ability to understand business process needs and to conceptualize which needs can be satisfied through our software, and * An innate ability to interact with the customer spontaneously and intelligently. Desired areas of technical expertise: * Familiarity with cloud computing and IaaS, PaaS and/or SaaS industry trends * Knowledge of major public cloud provider offerings, with some proficiency in at least one of the following (IBM Cloud, AWS, Azure or Google Cloud) * Java language fundamentals (interfaces, inheritance, polymorphism, threading) * Current web technologies and related frameworks (HTML5, CSS3, JS, React) * Databases (SQL, transactions, isolation levels, relational and non-relational systems)) * Security fundamentals (authentication, authorization, cloud factors) * Computational complexity (orders-of-growth, basic algorithms) * Source control and build frameworks (Git, Gradle, CI/CD systems) * Container technologies (Docker, Kubernetes) * Software testing and test frameworks * Integration mechanisms (messaging systems, SOAP and RESTful services) * 55 - 65% travel is required for Technical Sales Consultants, with some week-to-week variance Why Guidewire? Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers' business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers' ability to engage and empower their customers and employees.

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Technical Services Specialist, EP (Huntsville Or Birmingham, AL

Abbott Laboratories Birmingham AL, 35202

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, w...

Posted 1 week ago

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. JOB DESCRIPTION: Abbott is seeking an experienced, high caliber Technical Services Specialist, EP (EP TSS). Among other duties and responsibilities described herein, the EP TSS provides engineering, sales, educational and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving both Atrial Fibrillation (AF) and Cardiac Rhythm Management (CRM) products. Job Duties: * Provides technical assistance and support for procedures in which AF and CRM products are used, including during pre- and post-implantation. * Develops and executes programming for highly complex medical devices. * Remains technically competent relative to EP best practices and the products offered in the marketplace. * Develops, leads and/or facilitates trainings and other programs on Abbott products to healthcare professionals. * Performs work that involves a high degree of independence. * Identifies and implements the most efficient, cost-effective and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. * Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts. * Participates in the creation and implementation of long- and short-term sales and business strategies. * Support all Abbott initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements. * Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. * Performs other related duties and responsibilities, on occasion, as assigned, which may include taking call on evenings and weekends for time-sensitive patient and customer needs. * Must be able to lift a minimum of 25 lbs., as needed. Qualifications: Associate's degree or certificate in healthcare-related field required. Bachelor's degree in Bio-Medical Engineering or related technical field strongly preferred. * Requires Abbott Brady, Tachy, CRT, Ensite, and EP certification within 12-24 months of hire date. * Requires HRS certification. * A minimum of two plus years' increasingly responsible experience in the cardiac pacing and related industries preferred. * Demonstrated ability to lead and/or facilitate educational programs to healthcare professionals. * Demonstrated knowledge of cardiology, electrophysiology, or cardiac electro-physiology procedures preferred. * Familiarity with cath lab and operating room procedures and protocol. * Must apply engineering skills and abilities to analyze complex pacing ECGs. * Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively. * Experience working in a broader enterprise/cross-division business unit model preferred. * Ability to work in a highly matrixed and geographically diverse business environment. * Ability to work within a team and as an individual contributor in a fast-paced, changing environment. * Ability to leverage and/or engage others to accomplish projects. * Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. * Multitasks, prioritizes and meets deadlines in timely manner. * Strong organizational and follow-up skills, as well as attention to detail. * Ability to travel based on business need. JOB FAMILY:Support Services DIVISION:CAHF Cardiac Arrhythmias & Heart Failure LOCATION:United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Not specified MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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Technical Support Representative

Kelly Services, Inc. Birmingham AL, 35202

Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting ac...

Posted 7 days ago

Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices. Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus and $250 performance bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality Requirements Qualifications: Proper phone etiquette, including using client verbiage and positive positioning Ability to speak and type clearly and accurately, using proper grammar Ability to multitask between customer calls and logging of case notes Maintain stable performance under pressure or opposition (such as time pressure, job ambiguity, escalated customer calls); handling stress in a manner that is acceptable to the organization Skilled at responding to multiple chat conversations simultaneously, including messages from your team, leadership, and support groups, like Quality Assurance Experience with mobile devices (mp3 players, tablets, smartphones) Ability to adjust to constantly-changing technology, processes, and team structures Openness to constructive coaching and ability to implement performance objectives Ability to empathize with customers Willingness to work evenings, weekends, and holidays High School Diploma required Candidates must be 18 years or older Minimum 6 months call center experience required Must provide phone and internet services and quiet work environment, as the position is virtual #KellyConnect

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Technical Account Manager

Atypon Systems Hoover AL, 35242

Account Managers build a comprehensive knowledge of our digital publishing platform and provide our customers with prompt a...

Posted 2 weeks ago

Account Managers build a comprehensive knowledge of our digital publishing platform and provide our customers with prompt and knowledgeable support. They establish strong relationships with customers, becoming their go-to resource and primary point of contact within Atypon. Account Managers work with software engineers, project managers, and solution architects to launch new websites, guide product development, and troubleshoot product defects. We are seeking candidates with excellent analytical skills who take initiative to find creative solutions to customers’ business and technical problems with the goal of consistently exceeding their expectations. Responsibilities <ul> <li>Establish an excellent rapport with new and existing customers and advise them on how to maximize their investment in our software.</li> <li>Build a comprehensive knowledge of the publishers’ platforms and use that knowledge to help them get the most out of our products.</li> <li>Own the relationship with customers, manage their expectations, and ensure that their needs are met in a timely manner.</li> <li>Work with software engineers and solution architects to achieve the successful launch and operation of advanced content websites and to implement new features.</li> <li>Work tactfully and effectively with vendors and third party partners to facilitate smooth operation of publisher websites.</li> <li>Regularly evaluate levels of customer satisfaction and proactively identify areas for improvement and address potential concerns.</li> <li>Deliver product training for new and existing customers and assist with training of new coworkers.</li> </ul>Requirements<ul> <li>Bachelor’s degree or higher.</li> <li>Demonstrated problem solving ability.</li> <li>Understanding of the publishing and information industries. Background in online journal or book production a plus.</li> <li>Excellent organizational skills.</li> <li>Ability to juggle concurrent projects, work under pressure, and meet deadlines. Strong oral and written communication skills.</li> <li>History of building and owning relationships with enterprise partners.</li> <li>Willingness to work with teams in multiple time zones.</li> <li>Familiarity with common desktop applications.</li> <li>Experience working with XML DTDs and schemas a definite plus.</li> <li>Experience working with HTML, JavaScript, CSS, and other web technologies a plus, too.</li> </ul>

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Senior Technical Support Engineer

Callidus Software Birmingham AL, 35202

Overview CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell fa...

Posted 2 weeks ago

Overview CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell faster and perform better, using AI-driven software that transforms your company's lead-to-cash process. Our full suite of sales process tools includes sales automation, incentive management, Configure Price, Quote (CPQ), coaching and sales enablement. To help support our global growth, CallidusCloud is seeking a Technical Support Engineer to join our team at our Birmingham, AL office location. Technical Support Engineers will work closely with the Global Support Team, customers and consultants to fully understand the problems to be solved for rapid resolution. This position combines technical acumen with refined analysis skills to deliver the highest level of problem resolution to CallidusCloud customers, consultants and partners. Responsibilities * Act as the first point of contact for all CallidusCloud customers, consultants and partners requiring application support. * Triage all incoming web, phone and email case requests. * Provide phone, chat and email assistance to customers, consultants and partners on the usage of CallidusCloud products and layered components, such as data transformation tools and report writing tools. * Research, analyze and troubleshoot to diagnose and resolve technical problems. * Install and configure the product suite to recreate issues and analyze for root cause. * Develop and maintain effective relationships with internal and external customers. * Proactively communicate client status, concerns and issues to appropriate management team. * Contribute to CallidusCloud Community i.e. responding to product forums and posting knowledge-based articles. * Update support case tracking system to provide accurate and current documentation of issues. * Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects. * Provide on-call support during weekend, on rotation-basis or when scheduled. Qualifications * Bachelor's degree in Computer Science, CIS, MIS, STEM or related field required. * 5+ years of experience in a customer support environment, SaaS experience a plus. * Experience with relational databases such as Oracle, SQL Server, etc. * Experience with Linux and Windows operating systems. * Working knowledge of SQL and SQL stored procedures (PL/SQL, T-SQL). * Knowledge of the Java language including XML, Servlet, EJB APIs. * Knowledge of Tomcat and/or WebLogic. * Excellent customer relationship, organizational, verbal and written communication skills. * Excellent problem solving and listening skills. * Highly motivated, self-starter. Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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Technical Support Engineer

Callidus Software Birmingham AL, 35202

Overview CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell fa...

Posted 2 weeks ago

Overview CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell faster and perform better, using AI-driven software that transforms your company's lead-to-cash process. Our full suite of sales process tools includes sales automation, incentive management, Configure Price, Quote (CPQ), coaching and sales enablement. To help support our global growth, CallidusCloud is seeking a Technical Support Engineer to join our team at our Birmingham, AL office location. Technical Support Engineers will work closely with the Global Support Team, customers and consultants to fully understand the problems to be solved for rapid resolution. This position combines technical acumen with refined analysis skills to deliver the highest level of problem resolution to CallidusCloud customers, consultants and partners. Responsibilities * Act as the first point of contact for all CallidusCloud customers, consultants and partners requiring application support. * Triage all incoming web, phone and email case requests. * Provide phone, chat and email assistance to customers, consultants and partners on the usage of CallidusCloud products and layered components, such as data transformation tools and report writing tools. * Research, analyze and troubleshoot to diagnose and resolve technical problems. * Install and configure the product suite to recreate issues and analyze for root cause. * Develop and maintain effective relationships with internal and external customers. * Proactively communicate client status, concerns and issues to appropriate management team. * Contribute to CallidusCloud Community i.e. responding to product forums and posting knowledge-based articles. * Update support case tracking system to provide accurate and current documentation of issues. * Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects. * Provide on-call support during weekend, on rotation-basis or when scheduled. Qualifications * Bachelor's degree in Computer Science, CIS, MIS, STEM or related field required. * 3+ years of experience in a customer support environment, SaaS experience a plus. * Experience with relational databases such as Oracle, SQL Server, etc. * Experience with Linux and Windows operating systems. * Working knowledge of SQL and SQL stored procedures (PL/SQL, T-SQL). * Knowledge of the Java language including XML, Servlet, EJB APIs. * Knowledge of Tomcat and/or WebLogic. * Excellent customer relationship, organizational, verbal and written communication skills. * Excellent problem solving and listening skills. * Highly motivated, self-starter. Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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Associate Technical Support Engineer

Callidus Software Birmingham AL, 35202

Overview CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organ...

Posted 2 weeks ago

Overview CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 5,700 leading organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time. To help support our global growth, CallidusCloud is seeking a Technical Support Engineer to join our team at our Birmingham, AL office location. Technical Support Engineers will work closely with the Global Support Team, customers and consultants to fully understand the problems to be solved for rapid resolution. This position combines technical acumen with refined analysis skills to deliver the highest level of problem resolution to CallidusCloud customers, consultants and partners. Responsibilities * Act as the first point of contact for all CallidusCloud customers, consultants and partners requiring application support. * Triage all incoming web, phone and email case requests. * Provide phone, chat and email assistance to customers, consultants and partners on the usage of CallidusCloud products and layered components, such as data transformation tools and report writing tools. * Research, analyze and troubleshoot to diagnose and resolve technical problems. * Install and configure the product suite to recreate issues and analyze for root cause. * Develop and maintain effective relationships with internal and external customers. * Proactively communicate client status, concerns and issues to appropriate management team. * Contribute to CallidusCloud Community i.e. responding to product forums and posting knowledge-based articles. * Update support case tracking system to provide accurate and current documentation of issues. * Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects. * Provide on-call support during weekend, on rotation-basis or when scheduled. Qualifications * Bachelor's degree in Computer Science, CIS, MIS, STEM or related field required. * 1+ years of experience in a customer support environment, SaaS experience a plus. * Experience with relational databases such as Oracle, SQL Server, etc. * Experience with Linux and Windows operating systems. * Working knowledge of SQL and SQL stored procedures (PL/SQL, T-SQL). * Knowledge of the Java language including XML, Servlet, EJB APIs. * Knowledge of Tomcat and/or WebLogic. * Excellent customer relationship, organizational, verbal and written communication skills. * Excellent problem solving and listening skills. * Highly motivated, self-starter. Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

Technical Sales Consultant

Technical Sales Representative - Entry Level

Technical Sales Representative

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Technical Sales Consultant - Remote, US

Technical Services Specialist, EP (Huntsville Or Birmingham, AL

Technical Support Representative

Technical Account Manager

Senior Technical Support Engineer

Technical Support Engineer

Associate Technical Support Engineer

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Technical Sales Consultant

Technical Sales Representative - Entry Level

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Boost your job search productivity with our free Chrome Extension!

Technical Sales Consultant - Remote, US

Technical Services Specialist, EP (Huntsville Or Birmingham, AL

Technical Support Representative

Technical Account Manager

Senior Technical Support Engineer

Technical Support Engineer

Associate Technical Support Engineer

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