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Part-Time Customer Service Representative

Part-Time Customer Service Representative Job ID C16032Q Date posted 11/29/2018 Address: 3570 PELHAM PKWY PELHAM Alaba...

Posted 1 week ago

Part-Time Customer Service Representative Job ID C16032Q Date posted 11/29/2018 Address: 3570 PELHAM PKWY PELHAM Alabama 35124 APPLY NOW Description: We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – It is a career with purpose. Aaron's Part-Time Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Part-Time Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments. Skills for Success Part-Time Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Part-time Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Assist customers on the showroom floor * Accept and process customer payments * Direct customer opportunities to the Sales Manager as it relates to service and sales * Maintain the appearance and organization of the customer transaction counter * Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise * Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns * Input customer information for new lease agreements purposes * Update customer information and account statuses * Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily, weekly and monthly sales goals * Process order forms and references * File and maintain customer folders and customer files * Any other reasonable duties requested by management Requirements * At least 18 years old * Ability to work schedule of hours varying from 8 am to 9 pm * High School diploma or equivalent preferred * Strong organizational and communication, both verbal and interpersonal skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * General product knowledge preferred * Maintain a professional appearance * Proficient computer skills and telephone etiquette * Strong sales skills in person and via telephone * Uphold the Aaron's Brand and protect company assets * High level of energy in the workplace Rewards Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation, which includes: * 401(k) plan About Aaron's At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career – our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class. Click here for a Realistic Job Preview! Aaron's is an Equal Opportunity Employer.

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Field Service Representative - Birmingham, AL

AMS Retail Solutions Birmingham AL, 35202

Description AMS Retail Solutions About us: We work with some of the largest, most respected suppliers in U.S. and Canadia...

Posted 5 days ago

Description AMS Retail Solutions About us: We work with some of the largest, most respected suppliers in U.S. and Canadian retail. And, as one of the fastest-growing industry leaders, we're seeking dedicated individuals to join our team. Once you start, you'll receive comprehensive new hire training that gives you the product knowledge, skills and tools you need to be a confident and exceptional brand advocate. Benefits: 401(k) match, Medical, dental and vision plans, Paid holidays and PTO, Company equipment and vehicle, Comprehensive compensation for mileage, travel (hotel and meals) and cell phone reimbursement This position includes a Company Vehicle! Job Title: Field Service Representative As a Field Service Representative you will be representing Bissell and BigGreen, performing basic maintenance and repair work on Bissell carpet cleaning and power washing rental machines. * Additional responsibilities include merchandising, maintaining product displays and inventory which can include additional product lines throughout the store. * This position has an assigned territory and travel and mileage expenses are reimbursable! * Attention to detail and great customer service skills are required. * You will have the opportunity to interact with Retail Store/Department Managers and Associates on a daily basis. Minimum Requirements * Travel required which includes overnight stays * Ability to work varied hours/days as business dictates is required * Must be flexible with work schedule and route changes based on business needs * Must be Microsoft Office Suite proficient * Excellent communication, presentation, written and technical skills required * Required to lift up to 50lbs, this may include lifting weight above shoulders as needed * Frequent standing, bending and twisting required * Proof of valid driver's license and insurance required (must meet company's minimum requirements) * 1 year of prior maintenance and/or merchandising experience preferred * 1 year of field customer service experience preferred * Provide excellent customer service to customers and vendors * HS diploma or equivalent required AMS Retail Solutions, a nationwide company, is one of the best companies to work for! We are seeking independent self-starters to join our team. We have positions available for individuals with the skill, enthusiasm and drive to serve our customers in the most professional manner possible.

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Client Service Representative

VCA Antech, Inc. Birmingham AL, 35202

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinica...

Posted 5 days ago

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities. If you are a current employee, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site: https://www.myworkday.com/vca/d/inst/1$9925/9925$26480.htmld Liberty Animal Hospital P.C. is proud to serve Mountain Brook, Liberty Park, Cahaba Heights, Vestavia Hills, Irondale, Homewood, Birmingham and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. From the inception of our practice, we have seen ourselves as a dedicated group of professionals working together as a team to do an excellent service for our clients, patients, and the veterinary profession. We attribute our success to our fine staff and the services that we provide. One of the points of emphasis of our practice is our attitude of teamwork and communication. We believe in the delivery of current and state-of-the-art services to our patients in the most compassionate and humane manner that we can carry out as well as being caring and sensitive with our clients. "We, at Liberty Animal Hospital, continually strive to provide excellent customer service, state-of-the-art medicine, and compassionate patient care with the goal of preserving and enriching the human-animal bond through all stages of life." Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. * Scheduling and confirming appointments. * Placing outbound calls for follow-ups and reaching out to prospective clients. * Presenting and explaining fees, including processing payments. * Recommending, selecting, and obtaining products and services, including prescriptions. * Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). * Managing medical records, charts, reports and correspondence. * Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

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Customer Service Representative

VCA Antech, Inc. Birmingham AL, 35202

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinica...

Posted 5 days ago

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities. If you are a current employee, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site: https://www.myworkday.com/vca/d/inst/1$9925/9925$23800.htmld Kelley Animal Hospital in Birmingham, AL is one of the most respected animal hospitals in the entire southeast. We are open seven days a week and offer a wide range of veterinary services for pets in the following areas: Pet wellness and vaccination programs to prevent illnesses Animal medical services for diagnosing and treating health conditions Pet surgery including spay and neuter Pet dental cleanings and treatment to avoid serious dental diseases & many more!!!! Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. * Scheduling and confirming appointments. * Placing outbound calls for follow-ups and reaching out to prospective clients. * Presenting and explaining fees, including processing payments. * Recommending, selecting, and obtaining products and services, including prescriptions. * Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). * Managing medical records, charts, reports and correspondence. * Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside. We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

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Bi-Lingual Healthcare Customer Service Representative

DST Systems, Inc. Birmingham AL, 35202

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find DS...

Posted 1 week ago

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you. Job Description: Organizational Overview As an Associate with DST Pharmacy Solutions, you will be part of an organization that promotes better health outcomes for consumers through clinical and technological innovations. We accomplish this by leveraging the robust technology foundation and powerful analytic resources that are the core of DST, with industry leading clinical expertise and strategic pharmacy and healthcare solutions. You will join a team that is redefining the value of pharmacy in healthcare through the integration of advanced analytics, clinical insights and transformative digital capabilities. Role Overview In your role as a Bi-lingual Health Care Call Center Representative l, you are the front line to our clients and our clients' clients. They have choices about who to work with, and they evaluate us on every call. Every single day you come in, you put yourself in the clients' shoes, anticipate their concerns and help them solve complex problems. In order to ensure our clients receive award-winning service, we know the importance of looking after our associates. We are committed to the development of our people at every level and will give you the training you need to excel in your job. Responsibilities * Provide world class customer service to customers by answering questions, resolving issues and assisting with pharmaceutical and/or medical health transactions. * Provide pharmacies, medical facilities, insurance providers and members with routine information regarding effective dates of coverage, claims history, deductible and coinsurance amounts, and general plan benefit information. * Address claims related issues, concerns and escalations from insurance providers and/or members. * Review, prepare and process pharmaceutical and medical claims, including potential grievance, appeals and coverage determination. * Quote and provide information on benefits, medical, prescription, dental and vision member deductibles, maximum out-of-pocket limits, co-pays, co-insurance details and accumulations. * Research complex issues for customers, supporting their requests, making outbound calls to provide customers with updates or to gain additional information. * Perform special project assignments from time to time, such as research work, obtaining special authorizations, outbound calls and data entry. * Cross train in different areas to expand knowledge base and develop new skills. Qualifications * High School degree and up to 1 year of related experience * Spanish Bi-lingual speaking skills required * At least one year of previous customer service related experience preferred * You will receive strong preference if you have experience working with Medicare, Medicaid, Affordable Act, Commercial, Small/Large Group and/or Pharmaceutical Benefits Management * Excellent communication skills – verbal and written * Intermediate computer proficiency, including keyboarding skills and the ability to navigate through multiple computer systems * Real passion for excellence in service and attention to detail * The shift for this position will be 11am-8pm. Location: Birmingham Alabama DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

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Storage Customer Service Representative

U-Haul Birmingham AL, 35202

Location: 3195 Hwy 280, Birmingham, Alabama 35243 United States of America U-Haul is hiring for highly motivated, assertive,...

Posted 1 week ago

Location: 3195 Hwy 280, Birmingham, Alabama 35243 United States of America U-Haul is hiring for highly motivated, assertive, and friendly individuals to work as Storage Customer Service Representatives at our U-Haul Moving and Storage Centers! Do you enjoy helping others and are you passionate about engaging and interacting with customers? Are you a student looking for a job that offers the flexibility your schedule needs or are you currently working, and simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative position with U-Haul is just what you are looking for! Our Storage Customer Service Representatives are trained and knowledgeable members of our team with a strong desire to help U-Haul meet our customers' needs and demands. U-Haul's needs for Storage Customer Service Representatives are significantly greater on evenings, weekends, and holidays. The Storage Customer Service Representative is responsible for providing excellent customer service and assisting the Site Manager to complete daily tasks. Primary responsibilities include: * Support the site manager with facility operations * Answer phone inquiries from active and prospective customers * Show storage units and explain terms of rental agreement * Prepare rental contracts for customers * Perform general routine property clean up and minor repair work * Ensure all vacant storage units are clean, dry, secure, and available for new customers Click on the link below to learn more about the job. https://www.youtube.com/embed/Z7bFOd9Y2ZU U-Haul offers: * Very Competitive Pay * Flexible Hours * Military Veterans highly encouraged to apply * Moonlighter Benefits – Sick Pay/Paid Time Off, Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan * Uniforms Provided Requirements: * 2+ years of customer service experience * Basic computer skills and knowledge * Well-developed oral, written, and presentation skills, as well as the ability to interact with others * Ability to speak clearly and persuasively in positive or negative situations and responds well to questions * Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles * Adhere to all local state and federal vehicular regulations while driving Education/Training: High School Diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Part Time Prepared Foods Service Team Member

Whole Foods Birmingham AL, 35202

Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of produ...

Posted 7 days ago

Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Responsibilities * Cuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza. * Samples products to customers. * Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators. * Checks in-stock product dates to ensure freshness and rotates when necessary. * Bails and consolidates recyclables. * Assists Team Leader in organizing and displaying volume and seasonal items. * Completes spoilage, sampling, temperature, and sweep worksheets as required. * Assists with periodic inventory checks. * Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. * Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. * Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. * Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. * Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. * Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. * Immediately reports safety hazards and violations. Knowledge, Skills, & Abilities * Ability to sell proactively. * Ability to learn basic knowledge of all products carried in department. * Strong attention to detail. * Strong to excellent communication skills and willingness to work as part of a team. * Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. * Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. * Ability to follow directions and procedures; effective time management and organization skills. * Passion for natural foods and the mission of Whole Foods Market. * Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. * Understanding of and compliance with WFM quality goals. Desired Work Experiences * No prior retail experience required. Physical Requirements / Working Conditions * Must be able to lift 50 pounds. * In an 8-hour work day: standing/walking 6-8 hours. * Hand use: single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting and reaching. * Exposure to FDA approved cleaning chemicals. * Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. * Ability to work in wet and dry conditions. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. * May require use of ladders. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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Client Service Representative I

Ciox Birmingham AL, 35202

This is an entry level position responsible for processing all release of information (ROI) specifically medical record reques...

Posted 1 week ago

Job Description This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Responsibilities * Receives incoming requests for information and responds to requests by opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries in a timely manner. * Date stamps all requests and highlights pertinent data to facilitate processing. * Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines. * Completes release of information requests including retrieving patient's medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations. * Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. * Maintains equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department. * Provides excellent customer service by being attentive, respectful and professional at all times; insures understanding of customer request and follows-through as promised; being proactive in identifying and addressing member concerns, or problems. * Demonstrates helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers. * Maintains a neat, clean, and professional personal appearance and observes the dress code established by the Company or the member facility. * Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area, and insures adequate supplies to meet customer requests. * Maintains working knowledge of the current state laws regarding fee structure, and HIPAA regulations as well as facility policies and procedures in regards to release of information. * Ability to maintain regular attendance and punctuality as scheduled. Notifies Manager, Operations and/or Supervisor if unable to adhere to daily schedule. * Adheres to all Company time and attendance policies or applicable law covering meal breaks and rest periods. Records all accurate work hours in the Company's designated time keeping system daily and adheres to the Company's overtime policy and procedures for requesting time off or change in schedule. * Works within scope of position and direction; willingly accepts assignments and is available to take on additional member facilities and assist with ROI backlogs. * Performs responsibilities in accordance with the Company's and member facilities policies and procedures and state and federal labor regulations and works to minimize confidentiality breaches. * Maintains confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal. Will not remove medical records information from member site unless written authorization is provided by the facility's HIM Director, Company Manager and/or Supervisor and Vice President of Operations. * Attends and participates in required educational training sessions and staff meetings as scheduled and assigned. * Ability to adapt to change and respond to difficult and challenging situations in a professional manner. * Accepts new assignments willingly to meet business needs. * Communicates with Manager on an on-going basis, providing information and data as requested including member's changing needs and requests. * Promptly reports to Manager any customer service concerns and/or any potential HIPAA violations whether actual or perceived. * Informs Manager of site or work difficulties, special project requests from facility, and fluctuating volume in daily workload. * Ability to accurately and efficiently utilize a computer for data input, retrieval of data and all other tasks associated with release of information services and time reporting. * Ability to work with minimum supervision, organize workload and prioritize work tasks to meet production goals. * Ability to recognize emergency situations within context of job duties and communicate potential issues to Supervisor and/or Manager, Operations. * Maintains knowledge of safety procedures to ensuring a safe work environment and reports safety concerns to Supervisor and/or Manager, Operations * Maintains a current and valid driver's license and insures personal automobile insurance is in force and will be maintained, in at least the amounts required by state law, on any automobile or transportation that is use in connection with Company duties. * Checks the Company's and other assigned email and communication systems such as REP Online and member assigned email on a daily basis. Utilizes assigned tools within established guidelines. Performs other tasks as assigned including but not limited to working at facilities within 50 miles of principal site as business needs arise. * Adheres to the Company's Code of Conduct and business standards. Qualifications * A High School Diploma or GED is required. * Must be able to communicate effectively in the English language. * Administrative experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred. * Proven customer service experience and/or training. * Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel * Ability to understand and become knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards. * Ability to read and comprehend simple, healthcare terminology * Effective verbal and written communication skills. * Effective organizational skills a must * Ability to use fax, copier, microfilm machine, and multiline phone system and other required work tools

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Temporary Customer Service Representative Midfield Alabama

Family Dollar Stores, Inc. Midfield AL, 35228

General Summary: As part of Family Dollar's New/Remodel Staff, you will be responsible for providing exceptional service to our...

Posted 1 week ago

General Summary: As part of Family Dollar's New/Remodel Staff, you will be responsible for providing exceptional service to our customers. Under the direction of the Store Manager or Remodel Staff Team Lead, you will participate in the store set up, execution and timely completion of the remodel and/or renovation. This is a temporary assignment. Principle Duties & Responsibilities: * Provides great customer engagement in positive and approachable manner. * Assists in maintaining a clean, well-stocked store for customers during their shopping experience. * At the direction of the Store Manager or Remodel Staff Team Lead, builds fixtures and stocks merchandise. * Assists in unloading of merchandise from delivery truck, organizes merchandise, and transports merchandise from stockroom to sales floor. * Independently stocks shelves and recovers merchandise in the store. * At the direction of the Store Manager or Remodel Staff Team Lead, assists in building a clean, well-stocked store for customers. * Remains constantly aware of customer activity to ensure a safe and secure shopping environment. * Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer some experience working with people and general public; Work in retail, hotel, restaurant, grocery or drug store environment is preferred. Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule to include days, evenings, weekends and holidays. Skill & Competencies: Customer Focus, Developing Potential, Strong Organizational Skills,Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

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Customer Service Representative

CB Richard Ellis Birmingham AL, 35202

We are seeking an experienced and dedicated customer service agent that will be responsible for tracking, monitoring, and dispatch...

Posted 2 weeks ago

We are seeking an experienced and dedicated customer service agent that will be responsible for tracking, monitoring, and dispatching alarms from our Environmental Alarm Monitoring Center. These alarms will include fire and multiple types of environmental building alarms. When necessary, alarms will be dispatched to the appropriate building resource including emergency personnel. The Environmental Alarm Monitoring Center is operational 24 hours a day, 365 days a year. This is a 1st shift position. Additionally, this position is in downtown Birmingham and parking fees are not covered. Responsibilities will include, but not be limited to: * Working within multiple systems for alarm handling and customer service. * Handling inbound and making outbound phone calls. * Interacting with multiple departments or centers and multiple levels of management. * Generate and dispatch service request work orders for completion by vendors and technicians. * Follow-up with vendors and technicians as required by alarm type and priority. * Properly updating alarm systems and dispatch systems as required. * Logging technicians in and out of work locations. * Backing up other team members when required by alarm type. * Additional duties as needed. Qualifications: EDUCATION and EXPERIENCE High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience. COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. FINANCIAL KNOWLEDGE Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. With access to top-tier market intelligence, planning, local site selection and asset strategies, our Global Workplace Services offering includes Enterprise Facilities Management (EFM), Project Management (PJM), Advisory & Transaction Services (A&T), and Management Consulting. We offer end-to-end expertise across all workplace types, scalable delivery, a commitment to world-class safety and ongoing innovations in building efficiencies, energy conservation and CRE technology.

Part-Time Customer Service Representative

Field Service Representative - Birmingham, AL