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Marketing Communications Manager

Seneca Resources Birmingham Alabama, 35201

Position Title: Marketing Communications Manager Location: Birmingham, Alabama

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Manager Marketing Production

Infinity Insurance Birmingham AL, 35202

Infinity Insurance Company is a leader in bringing specialized automobile insurance programs to the marketplace. We deliver innova...

Posted 1 week ago

Infinity Insurance Company is a leader in bringing specialized automobile insurance programs to the marketplace. We deliver innovative products and services that are designed to meet the diverse and evolving insurance needs of consumers. When we named our company "Infinity" we knew it was a bold title. Infinity means without end. For more than 50 years, Infinity has done justice to its name, searching for every possible way to offer the best service. The key to our ongoing success is excellence. We strive for excellence in every detail, from our policy offerings and insurance products to our hiring and training programs. We don't take excellence for granted. All of our hard work has paid off. We consistently outperform the industry by making auto insurance more accessible, easier to understand and affordable. ABOUT THIS POSITION PURPOSE OF POSITION: Responsible for the successful operation of a complete commercial grade in-house printing facility for the corporation. Responsibility and areas of concentration require close communication and coordination with all facets of the organization – National Marketing, Executive Team, I.T., Accounting, Product Management, HR, Claims and Customer Service. Manages resolution of all operation issues relating to day-to-day distribution of services from these units: Graphics, Printshop, Fulfillment and Shipping . Manages day-to-day art design, printing and production and fulfillment issues and problems. Ensures issues are followed up and a resolution is found. Coordinates special projects, some that require last minute critical deadlines. Directly supervises Printers, Graphic Designers and Production area. SPECIFIC ACTIVITIES: 1. Manages and maintains a $1 Million in-house printing operation to meet the core needs of the corporation. Includes a Shinohara four color press, high speed color digital press, direct to plate processor system, and wide format printing system. 2. Consistently measures and evaluates employees based on established goals and objectives for individual positions. Meets with employees to provide feedback and guidance. Completes performance evaluations, disciplinary reports and salary administration for the personnel as per Company guidelines. 3. Performs project analysis to determine feasibility and cost benefit of producing in-house versus outsourcing given time constraints, production requirements and existing print jobs. Makes recommendations for layout and production requirements to allow for printing in-house and cost savings. 4. Print coordination with outside vendors for accurate production of artwork. Coordinate and oversee printing process; do on-site press checks and ensure that printing, assembly and delivery of all jobs meet the highest standards of quality and work with the printer to ensure timely and on budget products. 5. Manages and monitors corporate forms. Maintains form control numbers and system for tracking. Responsible for development of library of forms and agency announcements for future audits. 6. Coordinates projects and personnel to ensure that schedules are maintained and deadlines are met. 7. Brand Management – develops and deploys the Company's brand management strategy. Controls activity of all corporate forms to include design, printing, storage and distribution. Ensures Company's trademarks, logos, and guidelines are within corporate standards and meets Department of Insurance standards. 8. Responsible for achieving increasing levels of quality through innovation. 9. Manages/forecasts budgets associated with the printshop team. 10. Develops, implements and directs equipment preventative maintenance programs and safety programs. 11. Manages ordering and disbursements of company checks and drafts. Maintains audit system. 12. Maintains an efficient means to receive and distribute all company materials including those in the fulfillment operation. Requires completion through Graphics and Printshop. Must coordinate with National Marketing, Product Management, Claims Training and other internal customers for specifications to ensure completion and shipping meets required deadlines. 13. Builds and fosters cross-departmental Sr. leader relationships. 14. Responsible for developing and implementing a strategy to engage internal customers with printshop services. Includes a needs assessment and communication of items available to the internal customer today and plans for future fulfillment of additional needs. 15. Ensures all equipment is maintained in good working condition. Monitors weekly maintenance inspections, coordinates and schedules vendors to do repairs/maintenance in off-peak times to minimize down time. 16. Ensures compliance with all Health, Safety and Environmental regulatory requirements including, but not limited to proper permitting, licenses and employee training. 17. Monitors space utilization/layout and maximizing usage/making recommendations. 18. Assists in competitive bidding and negotiation on equipment with vendors and on promotional/advertising items. 19. Must have regular predictable attendance. 20. Performs all other duties as assigned WORKING RELATIONSHIPS: INTERNAL: Interacts with all departments. EXTERNAL: Outside vendors, policyholders and agents. SUPERVISION EXERCISED: Direct supervision of Printing Staff, Graphic Designers and Fulfillment team. SPECIALIZED KNOWLEDGE AND/OR SKILL REQUIREMENTS: 1. Five to Eight (5-8) years previous supervisory experience in a similar position. 2. Knowledge of printing operations to include design, print equipment and outside vendors available to obtain desired results required. 3. Knowledge of Company and Department of Insurance rules and regulations pertaining to agency forms preferred. 4. Knowledge of OSHA rules and guidelines. 5. Experience working in a w printshop facility preferred. 6. Special attention to detail. 7. Strong presentation and communication skills with ability to interact with executives, senior managers, technical experts and customers. 8. Bachelors degree required, Marketing or Business preferred. SPECIAL DEMANDS OR WORKING CONDITIONS: 1. Must meet tight, critical deadlines and be able to work overtime on short notice. 2. Frequent stooping and bending – constant walking. 3. Must be able to work with constant interruptions on multiple projects and once. _______________________________________________________________________________________________ All the above accountabilities and activities indicated with an asterisk (*) are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees will be required to perform any other job-related instructions as requested by their Supervisor, subject to reasonable accommodation. Employees understand our commitment to a positive work environment and dedication to the utmost in service. Advancement opportunities include skill training and career paths for many positions. We take the time to get to know our customers and recognize the importance of building long-term relationships – with our business clients as well as our hardworking employees. Come see why our team gets the job done right and has fun doing it!

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Digital Media & Marketing Manager

Healthsouth Corporation Birmingham AL, 35202

The Digital Media & Marketing Manager is responsible for the management of the Company's digital strategy and initiatives, and pro...

Posted 2 weeks ago

The Digital Media & Marketing Manager is responsible for the management of the Company's digital strategy and initiatives, and providing guidance on marketing strategy including best practices for new initiatives and project management and processes. Digital media management responsibilities include but are not limited to social media, online business listings, online reputation management, digital media and marketing tools, Company auxiliary sites including the newsroom and blog, and digital issues management. Marketing strategy responsibilities include but are not limited to new marketing initiatives management and support, project and processes management, Company marketing video project management, national campaign management, national tradeshow logistics and management including branding of promotional items and booth branding, and strategy for scalable hospital marketing. The Digital Media & Marketing Manager works closely with and supports other departments with digital and marketing needs and projects. This position will support cultural diversity by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity. Job Code: 101205 License or Certification: * N/A Education, Training and Years of Experience: * Bachelor's degree in mass communications, public relations, advertising or journalism preferred. 3-5 years of digital media and/or marketing experience required. Machines, Equipment Used: * General office equipment such as telephone, copy machine, fax machine, calculator, computer. Physical Requirements: * Good visual acuity and ability to communicate. * Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements. Skills and Abilities: * Ability to speak, read, write, and communicate effectively. * Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. * Ability to work independently without constant supervision. Environmental Conditions: * Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure. * Exposure or potential exposure to blood and body fluids may be required. * Handicapped accessible. * May work under stressful circumstances at times. Proficiency or Productivity Standards: * Has regular, reliable and predictable attendance and punctuality. * Adheres to hospital/department dress code including wearing ID badge. * May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. * May be required to work on religious and/or legal holidays on scheduled days/shifts. * May be required to perform other duties as assigned by supervisor.

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Digital Media & Marketing Manager

Encompass Health Birmingham AL, 35202

The Digital Media & Marketing Manager is responsible for the management of the Company's digital strategy and initiatives, and pro...

Posted 2 weeks ago

The Digital Media & Marketing Manager is responsible for the management of the Company's digital strategy and initiatives, and providing guidance on marketing strategy including best practices for new initiatives and project management and processes. Digital media management responsibilities include but are not limited to social media, online business listings, online reputation management, digital media and marketing tools, Company auxiliary sites including the newsroom and blog, and digital issues management. Marketing strategy responsibilities include but are not limited to new marketing initiatives management and support, project and processes management, Company marketing video project management, national campaign management, national tradeshow logistics and management including branding of promotional items and booth branding, and strategy for scalable hospital marketing. The Digital Media & Marketing Manager works closely with and supports other departments with digital and marketing needs and projects. This position will support cultural diversity by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity. Job Code: 101205 License or Certification: * N/A Education, Training and Years of Experience: * Bachelor's degree in mass communications, public relations, advertising or journalism preferred. 3-5 years of digital media and/or marketing experience required. Machines, Equipment Used: * General office equipment such as telephone, copy machine, fax machine, calculator, computer. Physical Requirements: * Good visual acuity and ability to communicate. * Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 30 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken which exceeds these minimum requirements. Skills and Abilities: * Ability to speak, read, write, and communicate effectively. * Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner. * Ability to work independently without constant supervision. Environmental Conditions: * Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure. * Exposure or potential exposure to blood and body fluids may be required. * Handicapped accessible. * May work under stressful circumstances at times. Proficiency or Productivity Standards: * Has regular, reliable and predictable attendance and punctuality. * Adheres to hospital/department dress code including wearing ID badge. * May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines. * May be required to work on religious and/or legal holidays on scheduled days/shifts. * May be required to perform other duties as assigned by supervisor. Address: 9001 Liberty Parkway, Birmingham 35242 Job ID: 1824489

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Marketing Automation Specialist - Media

Spectrum Birmingham AL, 35202

Spectrum Reach is the advertising sales division of Charter Communications, Inc. The company offers custom solutions for the moder...

Posted 5 days ago

Spectrum Reach is the advertising sales division of Charter Communications, Inc. The company offers custom solutions for the modern media landscape utilizing national cable networks, internet advertising and promotional events supported by marketing, research and award-winning creative services. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. With offices in 41 states and 147 markets, Spectrum Reach covers over 27 million households throughout the country. From traditional commercial advertising to exciting new possibilities in interactive media and multi-screen solutions, Spectrum Reach's consultative team brings advertisers effective, efficient ways to turn our audiences into their customers. JOB SUMMARY This position will support Enterprise Communication initiatives and will assist in driving lead database growth of Spectrum Reach by driving effienciences of external communications across the enterprise. Supports the Database Communications Manager MAJOR DUTIES AND RESPONSIBILITIES * Contribute to database marketing & lead generation best practices and trends as well as provide insights to achieve business objectives. * Monitor conversion rates and make appropriate, incremental adjustments to improve results and optimize engagement * Analyse,support and execute current lead generation process. * Use agreed targeting criteria to manage list-building and segmentation models * Set up and testing of automations and segmentations in the marketing automation platform * Gather data, perform analysis, and make recommendations based on those results. * Ensure all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels including online, social media and email. * Think strategically to identify categories of content that can be developed to grow our business, achieve client-centric goals and retain existing clients. * Stay abreast of competitive trends and messages as well as break-through and innovative direct marketing practices (i.e. Webinars, videos, etc.) * Extremely resourceful to leverage assets both internally and externally to drive business performance. * Identify and manage vendor partnerships as required. REQUIRED QUALIFICATIONS * Bachelor or Master's degree in Marketing or Business. * 2-5 years of marketing experience with brand management background preferred * Proficiency in a marketing automation platform is preferred. * Proficiency in Microsoft Office suite, especially Excel. * Ideal candidate has B2B marketing experience specifically with lead generation and email-marketing. * Strong communication and collaboration skills * Ability to prioritize multiple projects and work in a fast paced environment with tight deadlines * Experience and comprehensive understanding of the campaigns leveraging paid media, social media and lead generation. * Demonstrated track record of translating and analyzing data trends and insights into compelling strategies Education BA/BS in Communications, Marketing or related field preferred. Related Work Experience * 3+ years' experience in marketing preferred. PREFERRED QUALIFICATIONS * Excellent communicator and creative thinker, with an ability to use data to inform all decisions. * Action-oriented and results focused; loving what you do directly impacts achieving client's goals and sales goals * Ability to influence without authority across functions and business groups * Creative problem-solver; ability to navigate obstacles and find new solutions * Ability to work with a high level of autonomy, self-directed and motivated * Understanding of Spectrum Reach goals, objectives and cross functional teams * Experience and comprehensive understanding of the campaigns leveraging paid media, social media and Lead Generation * Knowledgeable and interested in digital technology and media – ability to understand digital technological features and clearly communicate consumer benefits * Bonus skills: Creative writing skills. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. Business Unit: Spectrum Reach

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Product Marketing Specialist

Motorola Solutions Birmingham AL, 35202

A firefighter's microphone that can withstand 350° heat. A bone conduction headset that helps airport personnel hear over the nois...

Posted 5 days ago

A firefighter's microphone that can withstand 350° heat. A bone conduction headset that helps airport personnel hear over the noise of jet engines. A radio that helps a family stay in touch while hiking far outside their cell phone coverage. Thousands of products. Hundreds of millions in revenue. This is your global marketing portfolio. You have the responsibility to recognize its value and tell its story. You've got this, because you are a professional marketer who knows how to be compelling, concise, and make an impact. You can put together a strong marketing plan and then execute: prioritize features, create content, manage a creative agency, and collaborate with the eCommerce team. You are responsible for amazing products, and you have a worldwide audience. It's up to you to make sure they get it. Global Marketing is responsible for managing the reputation, positioning and promotion of the Motorola Solutions brand, and its products, software and services around the world. You are responsible for amazing products, and you have a worldwide audience. It's up to you to make sure they get it. Positions Responsibilities for Product Marketing Specialist: Strategist * Understand the product strategy and apply marketing best practices to drive sales. Subject Matter Expert * Work with product and business development teams to understand the products, audiences and sales process to help create messaging and tools needed to drive demand in the market and support our sales teams. Develop key messaging and communications for trade shows, conferences and other events working with Regional Marketing teams. Content Creator * Know how to relate features to customer outcomes and create compelling marketing copy. Lead development and maintenance of materials that include web pages, presentations, videos, blogs, literature, infographics, etc., working with agencies and designers. Own product packaging. Ensure that products in your portfolio are viewed as premium. Teammate * Regularly sync with Global Marketing colleagues to ensure messaging is consistent across product and service portfolios. Work with partners in regional marketing and PR to ensure our story is consistently delivered through all communications channels. Work very closely with our web team to increase online exposure of your portfolio. Key Business Partners * Product Groups * Regional Marketing * Regional Sales * Web/Digital Marketing * Communications and PR Specific Knowledge/Skills: * Bachelors Degree is required. Emphasis in Marketing or Communications. * Strong writing skills - clear, compelling, concise. * Ability to connect with different audiences, including marketers, engineers, sales, customers * An aptitude for technology and ability to translate features into real-world benefits. * Able to develop comprehensive marketing strategies and integrated marketing plans. * Strong presentation skills (slide creation and speaking to audiences). * Know how to make marketing literature. * Builds productive working relationships internally and externally. * Thrives in a fast-paced, agile environment. * Organized and systematic. Able to stay on budget and keep track of multiple simultaneous projects. * Highly proficient with Office applications (Microsoft or Google).

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Print & Marketing Supervisor

Staples Birmingham AL, 35202

Description Position Summary: Responsible for creating and maintaining a successful Inspired Selling culture in the Copy & P...

Posted 1 week ago

Description Position Summary: Responsible for creating and maintaining a successful Inspired Selling culture in the Copy & Print Center that is committed to delivering results by providing solutions to customers by managing relationships. This critical role is accountable for achieving key metrics to include profitable sales and margin, customer satisfaction (including quality production), associate satisfaction and turnover reduction. Serve as the leader for the Copy & Print department. General Purpose: Drive profitable sales growth through team development, quality production and operational effectiveness. Role Qualification: * Leadership: Proven track record of leading a selling operation (i.e., financial acumen, sales principles and strategy execution) * People: Confidence in leading a department and promoting a culture that consistently exceed customer & company expectations (i.e., train, develop, coach, stretch) * Selling: Exhibits inspired or advanced level of selling behaviors in all interactions with business customers (i.e., in person, via phone or email). Experience using financial metrics to increase profitable sales (more sales, less waste). Uses Salesforce regularly to maintain and grow relationships with business customers. * Print Production: Experience working in a selling & production environment. Passion for technology, production, workflows * Operations: Experience managing multiple priorities and leading the execution of operational tasks. Flexible and adaptable to change current or institute new processes as the Copy & Print business grows. Willingness to work a flexible schedule to meet the customer and business needs Position Responsibilities: * Leadership: Serves as a leader within the retail organization with direct accountability to the Copy & Print Center. Runs a profitable, efficient and effective sales operation through effective people management. Provides feedback and coaching to all Copy & Print associates to build strength, relationships and capability. Takes personal accountability for the retention, development and performance of the CPC team. Partners with General Manager and Sales and Services Manager on Business Discount Program and additional programs as needed. Communicates regularly with copy and print team, store managers and is regularly networking with all associates in order to grow book of business. * People: Involved in the selection, recruitment and performance assessments of CPC associates * Selling: Champions Copy & Print selling programs; Exhibit and Inspired Selling behaviors in all interactions and communications with customers, associates and management and coaches team of associates to do the same; Serves as a Selling and Service role model for whole store. Achieve all sales & service goals and drives DPT through presenting solutions and rigorous utilization of Salesforce.com to grow relationships that result in BDP Net Incremental sales. Respond and resolve customer requests and concerns * Print Production: Oversees print production to ensure customers receive quality jobs done right the first time. Follows the Copy & Print Quality First process, a proven production workflow. Conduct Daily Quality Walks every shift and provide positive reinforcement and coaching for deficiencies * Operations: Responsible to make sure all operational policies and processes are followed (i.e., machine maintenance, supplies, click counts, UPS reconciliation). When possible, delegates operational tasks to Copy & Print team. Active in copy & print associate scheduling process. Stay current on new Copy and Print technologies, products and services. High degree of comfort working with production machinery and customer management systems including Salesforce.com. High integrity and ethical behavior as a keyholder for the store Qualifications Essential Skills and Experience: * Managing Execution - Strives for perfect quality on all orders from preproduction through post production. Aligns own work plan with core plans and processes of the department; Holds people accountable for achieving goals and conveys clear expectations * Focus on Service - Experience selling to business customers; Service oriented coaching. * Engage & Inspire - Team player; Considers recognition a must in any work environment Developing Others and Team Capabilities Provide training, coaching, feedback and guidance to enhance individual and team behavior and skill development. Projects a positive image and serves as a role model for others * Listens Attentively - Is fully engaged in conversation when working with customers * Build Relationship - Demonstrate a genuine interest in people, their business and print/office supply needs. Create and cultivate a web of relationships with people across a variety of functions and locations within Staples. Teaches new associates and team skills to engage with customers to identify and solve their needs * Drive for Results - Accountable for Copy & Print sales, margin, retention and overall satisfaction. Puts in sustained effort to accomplish desired results. Experience and interest in using reports and metrics to shape vision, goals/objectives * Adaptability - Flexible and adaptable to change current path based on customer need or new process/system. Remains calm/reasonable amidst tense/stressful situations * Leveraging Diversity - Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs Basic Skills and Experience: * Must have basic computer skills * Three to Five year of key holder experience within a retail environment preferred Reporting to this Person: No direct reports environment Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples

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Regional Field Marketing Director

Aramark Corporation Birmingham AL, 35202

Overview: About Aramark Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the...

Posted 1 week ago

Overview: About Aramark Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter. Description: Responsible for delivering brands, products and programs to standards in assigned region, to help drive profitable growth. Supports new and retention efforts. Improves consumer satisfaction and client loyalty. Deploys innovation, brand building activation and programmatic execution. Drives insights platforms. Partners with operations to execute mobile/digital platforms. Assists with client communications and presentations. * Delivers and deploys brands, products and programs to drive growth. * Deliver brands, products & programs to standards in assigned region to drive profitable growth through Field Marketing team. Responsibilities: * Implements brand packages and innovation opportunities into new and existing Aramark client locations across multiple business units to drive base business growth. * Deploys innovation, brand building activation, and programmatic execution against the 4Ps. * Partners with clients, District Managers & brand teams to 'tailor' marketing programs, as needed. * Applies modern food presentation approaches to a wide variety of locations with varying footprints. * Coaches and trains site level managers on retail and brand elements. * Influences without formal authority, and can present to a wide range of internal and external audiences. * Presents information with a natural passion, as a marketing retail food and beverage expert. * Tracks and presents the business growth generated through role. * Assists New Business Development and Retention processes. Qualifications: * 5-8 years' experience in consumer marketing with demonstrated success and effective performance. * Experience or demonstrated ability to work effectively in a team based environment within a heavily matrixed organization. * A strategic and creative problem solver, able to distill large amounts of information into actionable strategies, solid program execution skills. * Strong organizational and project management skills. * Retail and/or other food services marketing experience desirable. * External agency management experience desirable. * A "go to" person with the ability to manage multiple projects simultaneously. * Experience creating and giving presentations to high level internal and client audiences. * A background of marketing which includes business analytics and financial acumen. * Microsoft Office proficient (Word, Excel, PowerPoint) * Ability to travel up to 60% Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

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Print & Marketing Associate

Staples Birmingham AL, 35202

Description Position Summary: The Copy and Print Associate is responsible for cultivating relationships with customers, spec...

Posted 1 week ago

Description Position Summary: The Copy and Print Associate is responsible for cultivating relationships with customers, specifically Small Business customers that result in the opportunity to assess and provide copy and print solutions that exceeds their needs. The Associate is tasked with managing multiple and competing priorities while providing outstanding consultative interaction, producing top quality finished products and an establishing an opportunity to build future business with the customer. The Associate is expected to possess extensive knowledge of the product assortments available to customers and recognize the opportunity to sample and advise the customer on these offerings. The Copy & Print Associate is accountable for demonstrating these behaviors and positively contributing to key business metrics. Reports to: Sales and Service Manager. Essential Skills and Experience: * Building Relationships: Expertly skilled at comfortably connecting with customers in an open and informative way that supports the establishment of a Trusted Advisor relationship between the customer and Staples. Curious about the customer's business and needs beyond the initial transaction and is comfortable leveraging this trusted relationship to offer and provide solutions to support the customer's copy and print needs. Additionally works collaboratively with peers to ensure the department and customer's needs are met * Focus on Service - Anticipate Service Needs: Demonstrates a passion for engaging with customers with the intent to identify and meet the customer's needs. Consistently seeks out ways to provide service and solutions that will positively impact the customer's experience and ensure Staples is always the customer's first choice in all copy and print solutions. Recognizes the value of anticipating a customer's business needs and thinking creatively to offer solutions to meet those needs. Ensures an inviting environment for customers by maintaining a neat, clean and organized center * Adaptability: Thrives in a fast paced complex working environment. Is comfortable balancing competing priorities and flexing between many tasks at a given time. Is able to effectively prioritize and manage tasks and timelines to meet the customer's needs. Remains calm during tense situation; demonstrates "grace under pressure". Flexible "can do" attitude * Listening Attentively: Demonstrates a genuine interest in the customer and asks questions and actively listens for information to understand their business and copy and print needs. Able to understand the customer's need and translate into value added solutions * Manage Execution: Passionate about producing top quality products within the time specifications the customer requires. Capitalizes on the order intake process as an opportunity to consult with the customer to understand the needs and make suggests that would enhance the final product. Is skilled at the intake process and managing details in a complex work environment. Recognizes the importance professionally finished quality product has on our customer' business and is never happy with "good enough". Comfortable with juggling multiple projects and customers at any given time and can easily shift priority when the need arises. Adheres to any copy and print processes and procedures to ensure the highest degree of efficiency is practices in the copy and print center * Drive for Results: Has a focus and desire to consistently take measures that will result in the success of the copy and print center. Recognizes the correlation between providing customers solutions to their business needs and driving key metrics * Diversity: Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values, beliefs Qualifications Basic Qualifications: * Previous experience working in a customer service environment * Basic computer skills including: Open, save and send electronic files; experience using email; basic knowledge of Microsoft Word (or similar programs) * Able to work a flexible schedule Preferred Skills & Experience: * Experience working in a retail and/or fast paced customer environment; Experience in Copy and Print a plus * Computer Skills: Experience with all Microsoft Office (or similar) programs including Word, PowerPoint and Excel * Skilled with desktop publishing software including Adobe and Publisher * Willingness and preference to follow processes, safety standards and policies Reporting to this Person: No direct reports Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples

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Marketing Company Storage Clerk

U-Haul Birmingham AL, 35202

Location: 1024 Montgomery Hwy, Birmingham, Alabama 35216 United States of America . Strong time management, organizationa...

Posted 1 week ago

Marketing Communications Manager

Manager Marketing Production

Digital Media & Marketing Manager

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Digital Media & Marketing Manager

Marketing Automation Specialist - Media

Product Marketing Specialist

Print & Marketing Supervisor

Regional Field Marketing Director

Print & Marketing Associate

Marketing Company Storage Clerk

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Digital Media & Marketing Manager

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Regional Field Marketing Director

Print & Marketing Associate

Marketing Company Storage Clerk

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