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Supervisor Health Care Call Center

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find DST, helping clients find opportunity in ever-changi...

Posted Today

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Outbound Customer Service Call Center Representative

Labcorp Birmingham AL, 35202

Location Birmingham, Alabama Job ID 18-78237 Date posted 03/14/2018 Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, ...

Posted Yesterday

Location Birmingham, Alabama Job ID 18-78237 Date posted 03/14/2018 Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care. With net revenue in excess of $10 billion in 2017, LabCorp's 50,000 employees serve clients in 60 countries. At LabCorp, we are building a dynamic, passionate, and caring team of professionals. If you have a passion for helping others and delivering an exceptional experience, we have an opportunity for success as a Customer Service Advocate. As a part of the Outbound Problem Resolution team, you can be a part of and connected to something amazing. Delivering World Class Diagnostics, Bringing Innovative Medicines to Patients Faster and Changing the way Care is Provided is the LabCorp Strategy! Our Customer Service Support Representatives are Customer advocates that make a difference in lives every day. You will be responsible for resolving 50 or more problem orders per day. You will work with LabCorp branches, regional laboratories and its customers to build relationships and provide personalized customer service. Responsibilities include: * Use your medical experience and knowledge to research customer order entry problems. * Research complex issues and questions using multiple databases. * Ability to work with internal and external resources to deliver expedited problem resolution. * Provide education and status on customer requests. * Working in a call center environment, assisting customers while making appropriate documentation in CRM system, strong multi-tasking and data entry skills preferred. * Demonstrated ability to listen, collect data, prioritize requests and manage conflict. * Follow procedures and departmental processes. * Ability to work regularly scheduled shift where lunches and breaks are scheduled. * Other duties as assigned. What LabCorp offers YOU: * Medical, Dental, Vision, Healthcare Flexible Spending Accounts * Employee Savings Plan (401k) * Career Growth: Customer Support Service Reps are encouraged and developed to grow into Team Leaders, Managers and to explore other LabCorp growth opportunities in Lab, Logistics, Accessioning and more. * Shift differential pay, if applicable Requirements * Requires a High School Diploma or equivalent * 1-3 years of applicable experience. * Clinical laboratory testing, medical front or back office, phlebotomy or similar experience required. * Passing score on data entry assessment required-3,000+KPH and 5% error rate or less. Shift1 ScheduleMonday-Friday, 9:00am-5:30pm, rotate Saturday Apply Now Share * Facebook * Twitter * LinkedIn * Email Location Check out where you could be working if you apply. View Map Related Jobs * Hospital Services CSSR Birmingham, Alabama * Customer Service Support Representative - Birmingham, Alabama * Customer Service Support Representative Birmingham, Alabama Join Our Talent Community Email: Interested In:Search for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click "Add" to create your job alert. Category: Location: Add + * Administrative, Birmingham, Alabama, United StatesRemove * Customer Service, Birmingham, Alabama, United StatesRemove * Remove Confirm Email Explore More Labcorp Specialty Labs LabCorp and its Specialty Testing Group, a fully integrated portfolio of specialty and esoteric testing laboratories. Learn More Phlebotomy An important link between our patients and our laboratory. Learn More Cytogenetics Help contribute to health care decisions nationwide. Learn More Application FAQs What you need to know about applying at LabCorp. Learn More

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Registered Nurse CM On Call - (Dm23026)

New!

Curo Health Services Birmingham AL, 35202

REGISTERED NURSE- ON CALL PRIMARY FUNCTION The Registered Nurse –On Call will provide direct patient care services to hospice patients and supportive care to the patient’s fam...

Posted Today

REGISTERED NURSE- ON CALL PRIMARY FUNCTION The Registered Nurse –On Call will provide direct patient care services to hospice patients and supportive care to the patient’s family after normal business hours on an on-call basis; manage an interdisciplinary group consisting of Licensed Practical/Vocational Nurses, Certified Nursing Assistants and support staff to enhance the quality of hospice care; and, case manages all assigned patient clinical records. JOB RESPONSIBILITIES * Assures the highest quality of care is provided and documented in accordance with the Plan of Care. * Performs the initial and on-going assessment of the patient. * Helps develop and implement the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the Interdisciplinary Group. * Responsible for the education of the patient, family or other caregivers in relation to needs identified on the Plan of Care, including, but not exclusive of, medication administration, dressing changes, oxygen administration, Hospice philosophy and care of the terminally ill patient. * Works closely with other members of the Interdisciplinary Group to provide all-inclusive physical, psychosocial, educational, emotional and spiritual services including bereavement support to the patient and family to achieve the highest quality of care. * Maintains primary control and professional management of each patient and acts as primary liaison between physician, patient/family and hospice team so as to be fully aware and abreast of all clinical issues, staffing and scheduling concerns. * Reports any change in the patient’s condition to both the Attending Physician and Hospice Physician. * Maintains close contact with the patient’s family and/or significant others to provide information, support, and continuity of care. * Maintains an accurate and updated medical record, including all Interdisciplinary notes, Plans of Care, initial and on-going assessments and any other information pertinent to the care of the patient. * Performs on-going review and follow up on assigned patient clinical records to assure quality services are provided, standards of practice are followed, and compliance with policies, procedures and regulatory requirements is met and maintained. * Practices infection control measures and standard precautions. * Makes routine supervisory visits of, and with, all other team members at least monthly. * Monitors scheduling of all staff. * Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. * Participates in the Curo Quality Assessment and Performance Improvement Program. * May be asked to perform routine visits during normal business hours * Attends staff meetings. * Performs other activities as assigned. * Consistently promotes company’s core values. * Completes required Curo annual training. * This is a safety-sensitive position. STATE-SPECIFIC REQUIREMENTS FOR: Revision Date 2/24/2017 (Covers Delaware, Minnesota, Iowa, Nebraska, New Mexico, and Illinois) DELAWARE: requires current state licensure as a registered nurse. ILLINOIS: requires completion of registered professional nurse education program and current state licensure as a registered professional nurse. IOWA: requires that nursing services are planned and provided or supervised by a registered nurse who has a current Iowa license to practice nursing. A registered nurse will develop a nursing plan of care after assessing the patient and family’s nursing needs. A registered nurse may be asked to perform the following additional job duties: * Participate in IDT meetings to develop and amend the plan of care * Document nursing care given and observations made regarding patient, family reactions and * status; * Develop and implement nursing service objectives, policies and procedures; * Develop job descriptions for all nursing personnel; * Establish staff schedules to meet patient and family needs and ensure 24-hour service; * Develop and implement orientation and training programs; * Develop and implement performance evaluation for the nursing staff; * Assign duties to nurses consistent with their education and experience; and * Facilitate periodic meetings of the professional nursing staff to evaluate the nursing care * provided by hospice personnel. MINNESOTA: allows registered nurses to perform the following additional job duties: * Develop nursing interventions to be integrated with the plan of care. * Implement nursing care through the execution of independent nursing interventions. * Implement interventions that are delegated, ordered, or prescribed by a licensed health care provider. * Delegate nursing tasks or assign nursing activities to implement the plan of care. * Provide safe and effective nursing care. * Promote a safe and therapeutic environment. * Advocate for the best interests of individual patients. * Evaluate responses to interventions and the effectiveness of the plan of care. * Collaborate and coordinates with other health care professionals in the management and implementation of care within and across care settings and communities. * Provide health promotion, disease prevention, care coordination, and case finding. * Participate in the development of health care policies, procedures, and systems. * Hold accountability for the quality of care delivered, recognizing the limits of knowledge and experience; address situations beyond the nurse’s competency; and perform to the level of education, knowledge, and skill ordinarily expected of an individual who has completed an approved professional nursing education program. * Design and implement teaching plans based on patient need, and evaluate plan effectiveness. NEBRASKA: registered nurses may perform, but are not limited to, the following job duties: * Assessing human responses to actual or potential health conditions; * Establishing nursing diagnoses; * Establishing goals and outcomes to meet identified health care needs; * Establishing and maintaining a plan of care; * Prescribing nursing interventions to implement the plan of care; * Implementing the plan of care; * Teaching health care practices; * Delegating, directing, or assigning nursing interventions that may be performed by others and that do not conflict with the Nurse Practice Act; * Maintaining safe and effective nursing care rendered directly or indirectly; * Evaluating responses to interventions, including, but not limited to, performing physical and psychological assessments of patients under restraining and seclusion as required by federal law, if the registered nurse has been trained in the use of emergency safety intervention; * Teaching theory and practice of nursing; * Conducting, evaluating, and utilizing nursing research; * Administering, managing, and supervising the practice of nursing; and * Collaborating with other health professionals in the management of health care. NEW MEXICO: requires certification of registration as a registered nurse under the Nursing Practice Act. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Education: Registered Nurse * Experience: A minimum of one (1) year experience, either in oncology, long-term care, or hospice or home health. School internships and clinical hours may be considered as experience in individual cases. * Licenses, Certifications and/or Registration: o Current license to practice nursing in the state of requested employment o CPR Certification o Current automobile insurance and valid driver’s license * Equipment/Tools/Work-Aids: Must be able to effectively operate nursing assessment tools, computers, facsimile equipment, copier and cell phone/beeper. Must have and maintain transportation to be used for work. * Specialized Knowledge and Skills: Knowledge of terminally ill patients and their families along with understanding of hospice; ability to apply knowledge of the special needs of hospice patient and families; knowledge of roles of all disciplines providing hospice services; excellent patient assessment skills; knowledge of community resources; good oral and written communication skills; documentation and program management; knowledge of general nursing practice; thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, JCAHO, and human resource) management principles * Personal Traits, Qualities and Aptitudes: Sensitivity to the impact of life and death issues faced by individuals with terminal illness; tact in dealing with these patients and their families; ability to support others at a time of crisis. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team. * Working Conditions: Patient’s homes and/or institutional setting and automobile. Potential exposure to infections, communicable diseases, odors, blood, excreta and hazardous materials. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions. * Express or exchange ideas by means of the spoken word * Must be able to read, write, and comprehend English * Perceive the nature of sounds by the ear * Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. * Endure long periods of driving * Stand, walk and/or sit for extended periods of time * Recurring movement to fingers, hands, wrists, legs and feet * Occasional bending, kneeling, crouching, reaching, pushing, pulling * Demonstrate manual dexterity * Ambulate on rough surfaces and climb stairs * Lift or move up to 25 lbs. when transporting supplies and lift and turn patients in excess of 50 lbs. * The ability to work in a constant state of alertness and safe manner. STANDARDS * Maintains high standards of integrity and business ethics. * Abides by company rules, policies and procedures, and applicable laws and regulations. * Conducts self in an honest, ethical manner. * Reports promptly any suspected violation of compliance standards via the open door policy. DIRECTION RECEIVED Reports to the Director of Operations or designee

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RN On Call 7 On 7 Off

New!

Alacare Home Health & Hospice Birmingham AL, 35202

$10,000 SIGN ON BONUS!!!! This is an excellent opportunity to work out of your home. Make on-call visits to home health and hospice patients, typically from 5 p.m. until 8 a.m. ...

Posted Today

$10,000 SIGN ON BONUS!!!! This is an excellent opportunity to work out of your home. Make on-call visits to home health and hospice patients, typically from 5 p.m. until 8 a.m. on an as needed basis. You will be on-call on a 7 day on/7day off schedule, making this position an excellent choice for someone looking for a non-traditional work schedule to leave time for other activities. Work with a team of dedicated healthcare professionals, utilizing the latest technology while delivering compassionate, personalized nursing care. Duties include: Patient assessments, including physical, emotional, psychosocial, environmental and educational components Providing skilled nursing care to home health and hospice patients in their homes Identifying patient needs and making timely referrals to other disciplines in collaboration with the physician and care manager Providing comprehensive teaching to patients and their caregivers Timely and appropriate documentation of patient's status RequirementsHome health and hospice nursing is both challenging and rewarding! This job requires a person who can work independently, while never forgetting that home care is a team effort. Other requirements include: Responsible for after hours call and visits for assigned territory and will be able to triage and make visits for both home health and hospice patients as needed. Nursing degree from an accredited school of nursing (Diploma or Associate Degree) Current Alabama registered nurse license Comfort in communicating with elderly people who have multiple nursing care needs Willingness to work in home environments of patients who may have values or standards different from your own Facilitation of positive nurse-physician relationships Ability to make evaluations and decisions based on measurable or verifiable criteria Ability to turn, lift, carry and otherwise transport patient Ability to communicate effectively, both verbally and in writing Respecting the patient's privacy and maintaining confidentiality Current Alabama driver's license and automobile liability insurance CPR Certification Apply On-lineSend This Job to a Friend

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Hospice RN On Call 7 On 7 Off 7K Sign On Bonus (46996)

New!

Gentiva Health Services, Inc. Birmingham AL, 35202

I believe that the care we give can make every moment count. Compassionate care, uncompromising service and clinical excellence – that's how our Hospice improves quality of life...

Posted Today

I believe that the care we give can make every moment count. Compassionate care, uncompromising service and clinical excellence – that's how our Hospice improves quality of life in the final stages of life. By delivering palliative care by hospice professionals, our patients can spend their remaining days in comfort and peace. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services. Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families. We believe that every moment matters. We believe in compassionate care. Most of all, we believe in dignity and respect for each patient we serve. I believe my work is my calling. As a Hospice On-Call Registered Nurse, you will: * Provide skilled professional nursing care to patient/family/caregivers as prescribed by the physician and in compliance with regulations by the State Board of Registered Nursing and company policies when called upon after hours. * Prioritize calls, and instruct nurses to see patients as needed. * Guide after hour's staff in assessing and treating physical, psychological, psychosocial and spiritual needs. * After clinical and social staffs report findings and interventions, determine appropriateness and if any further instruction is needed. * Work closely with all members of the Interdisciplinary Team to ensure proper patient follow up on previous night after hour's calls. * Adhere to company policies and procedures and regulatory compliance requirements and directives. * Timely documentation of all after-hours calls and visits including problem and intervention. * Provide leadership and support to the after-hours staff. * Manage related expenditures in a fiscally responsible manner within the company's budget, and report to case managers any supplies that were ordered previous on call day. Required Skills Qualifications * Current and unrestricted Registered Nurse licensure * Bachelor's degree and C.H.P.N. (Certified Hospice and Palliative Nurse) certification preferred * Minimum of one year general nursing preferred with current Hospice, home health, medical, surgical or critical care experience * Experience with pain and symptom management interventions * Ability to work within an interdisciplinary setting * Understanding of Hospice philosophy, principles of death/dying Required Experience Keywords: ACLS, ANA, Acute care, Admissions Nurse, Admission Nurse, BLS, BSN, cardio nurse, cardio RN, cardio registered nurse, cardiac nurse, cardiac RN, cardiac registered nurse, case management, case manager, critical care, ER, Emergency Room, Healthcare, health care, Homecare, home care, home health, homehealth, hospital, ICU, intensive care unit, MSN, medical, medical care, med surg, med-surg, medicare, Nurse, Nurse Care Manager, Nurse Job, Nurse Jobs, oncology RN, oncology nurse, oncology registered nurse, palliative care nurse, ortho nurse, ortho RN, ortho registered nurse, palliative care RN, palliative care registered nurse, registered nurse, RN Job, RN Jobs, Registered Nurse Job, Registered Nurse Jobs, Nursing, Oasis, PRN, PDM, progressive care nurse, rehab RN, rehab registered nurse, rehab nurse, Registered Nurse, Registered Nurse Case Manager, RN, R.N., RN Case Manager, skilled visit, staff RN, staff nurse, staff registered nurse, step down unit, step-down unit, step down unit RN, tele, telemetry, telemetry nurse, telemetry RN, travel nurse, travel RN, travel registered nurse, visit nurse ~MON~ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. To learn more, please contact your local recruiter at (toll free) 1.877.44.HOSPICE.

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Call Attendant Specialist

Proassurance Corporation Homewood AL, 35209

An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employe...

Posted 2 days ago

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On Call Teller

Bb&T Birmingham AL, 35202

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account)...

Posted Yesterday

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for delivery of superior quality service while adhering to corporate, regulatory, and audit guidelines. Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Proactively participate in the sales/quality referral process of the branch and engage clients in conversation as directed by management. On Call Tellers fill in at various branches within their geographical region on an "as needed" basis. Weekly work hours vary greatly due to the needs of the branches. Hours may range from 0-39 hours/week. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client's name during the transaction, and thanking each client for his or her business. Refer clients to other branch team members and specialists as needed. 2. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, Cashier's checks, and redeeming savings bonds. 3. Prepare individual daily balance of teller cash transactions as well as other reports as necessary. 4. Perform more complex transactions (with assistance as necessary) such as: a. Large commercial deposits; b. Close-out transactions; c. Cash advances. 5. At the discretion and direction of the supervisor, responsible for collecting his or her own cash items. 6. Follow all operating procedures as outlined in Branch Operations Manual (BOM). 7. Handle proportionate volume of work based on branch demands Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High School diploma or equivalent 2. Ability to complete teller training in required time frame 3. Demonstrated ability to read, follow written instructions and accurately complete written reports 4. Good interpersonal skills 5. Ability to use office machines and perform basic mathematical functions 6. Demonstrated ability to deliver good client service and provide team support 7. Ability to complete Bank training program for Teller 8. Capability to lift a minimum of 30 lbs 9. Ability to travel to accommodate temporary staffing needs as required 10. Ability to speak fluent English Desired Skills: 1. Demonstrated ability to handle multiple priorities under time constraints BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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Registered Nurse CM On Call - (Jm24677)

New!

Curo Health Services Trussville AL, 35173

REGISTERED NURSE- ON CALL PRIMARY FUNCTION The Registered Nurse –On Call will provide direct patient care services to hospice patients and supportive care to the patient’s fam...

Posted Today

REGISTERED NURSE- ON CALL PRIMARY FUNCTION The Registered Nurse –On Call will provide direct patient care services to hospice patients and supportive care to the patient’s family after normal business hours on an on-call basis; manage an interdisciplinary group consisting of Licensed Practical/Vocational Nurses, Certified Nursing Assistants and support staff to enhance the quality of hospice care; and, case manages all assigned patient clinical records. JOB RESPONSIBILITIES * Assures the highest quality of care is provided and documented in accordance with the Plan of Care. * Performs the initial and on-going assessment of the patient. * Helps develop and implement the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the Interdisciplinary Group. * Responsible for the education of the patient, family or other caregivers in relation to needs identified on the Plan of Care, including, but not exclusive of, medication administration, dressing changes, oxygen administration, Hospice philosophy and care of the terminally ill patient. * Works closely with other members of the Interdisciplinary Group to provide all-inclusive physical, psychosocial, educational, emotional and spiritual services including bereavement support to the patient and family to achieve the highest quality of care. * Maintains primary control and professional management of each patient and acts as primary liaison between physician, patient/family and hospice team so as to be fully aware and abreast of all clinical issues, staffing and scheduling concerns. * Reports any change in the patient’s condition to both the Attending Physician and Hospice Physician. * Maintains close contact with the patient’s family and/or significant others to provide information, support, and continuity of care. * Maintains an accurate and updated medical record, including all Interdisciplinary notes, Plans of Care, initial and on-going assessments and any other information pertinent to the care of the patient. * Performs on-going review and follow up on assigned patient clinical records to assure quality services are provided, standards of practice are followed, and compliance with policies, procedures and regulatory requirements is met and maintained. * Practices infection control measures and standard precautions. * Makes routine supervisory visits of, and with, all other team members at least monthly. * Monitors scheduling of all staff. * Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process. * Participates in the Curo Quality Assessment and Performance Improvement Program. * May be asked to perform routine visits during normal business hours * Attends staff meetings. * Performs other activities as assigned. * Consistently promotes company’s core values. * Completes required Curo annual training. * This is a safety-sensitive position. STATE-SPECIFIC REQUIREMENTS FOR: Revision Date 2/24/2017 (Covers Delaware, Minnesota, Iowa, Nebraska, New Mexico, and Illinois) DELAWARE: requires current state licensure as a registered nurse. ILLINOIS: requires completion of registered professional nurse education program and current state licensure as a registered professional nurse. IOWA: requires that nursing services are planned and provided or supervised by a registered nurse who has a current Iowa license to practice nursing. A registered nurse will develop a nursing plan of care after assessing the patient and family’s nursing needs. A registered nurse may be asked to perform the following additional job duties: * Participate in IDT meetings to develop and amend the plan of care * Document nursing care given and observations made regarding patient, family reactions and * status; * Develop and implement nursing service objectives, policies and procedures; * Develop job descriptions for all nursing personnel; * Establish staff schedules to meet patient and family needs and ensure 24-hour service; * Develop and implement orientation and training programs; * Develop and implement performance evaluation for the nursing staff; * Assign duties to nurses consistent with their education and experience; and * Facilitate periodic meetings of the professional nursing staff to evaluate the nursing care * provided by hospice personnel. MINNESOTA: allows registered nurses to perform the following additional job duties: * Develop nursing interventions to be integrated with the plan of care. * Implement nursing care through the execution of independent nursing interventions. * Implement interventions that are delegated, ordered, or prescribed by a licensed health care provider. * Delegate nursing tasks or assign nursing activities to implement the plan of care. * Provide safe and effective nursing care. * Promote a safe and therapeutic environment. * Advocate for the best interests of individual patients. * Evaluate responses to interventions and the effectiveness of the plan of care. * Collaborate and coordinates with other health care professionals in the management and implementation of care within and across care settings and communities. * Provide health promotion, disease prevention, care coordination, and case finding. * Participate in the development of health care policies, procedures, and systems. * Hold accountability for the quality of care delivered, recognizing the limits of knowledge and experience; address situations beyond the nurse’s competency; and perform to the level of education, knowledge, and skill ordinarily expected of an individual who has completed an approved professional nursing education program. * Design and implement teaching plans based on patient need, and evaluate plan effectiveness. NEBRASKA: registered nurses may perform, but are not limited to, the following job duties: * Assessing human responses to actual or potential health conditions; * Establishing nursing diagnoses; * Establishing goals and outcomes to meet identified health care needs; * Establishing and maintaining a plan of care; * Prescribing nursing interventions to implement the plan of care; * Implementing the plan of care; * Teaching health care practices; * Delegating, directing, or assigning nursing interventions that may be performed by others and that do not conflict with the Nurse Practice Act; * Maintaining safe and effective nursing care rendered directly or indirectly; * Evaluating responses to interventions, including, but not limited to, performing physical and psychological assessments of patients under restraining and seclusion as required by federal law, if the registered nurse has been trained in the use of emergency safety intervention; * Teaching theory and practice of nursing; * Conducting, evaluating, and utilizing nursing research; * Administering, managing, and supervising the practice of nursing; and * Collaborating with other health professionals in the management of health care. NEW MEXICO: requires certification of registration as a registered nurse under the Nursing Practice Act. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Education: Registered Nurse * Experience: A minimum of one (1) year experience, either in oncology, long-term care, or hospice or home health. School internships and clinical hours may be considered as experience in individual cases. * Licenses, Certifications and/or Registration: o Current license to practice nursing in the state of requested employment o CPR Certification o Current automobile insurance and valid driver’s license * Equipment/Tools/Work-Aids: Must be able to effectively operate nursing assessment tools, computers, facsimile equipment, copier and cell phone/beeper. Must have and maintain transportation to be used for work. * Specialized Knowledge and Skills: Knowledge of terminally ill patients and their families along with understanding of hospice; ability to apply knowledge of the special needs of hospice patient and families; knowledge of roles of all disciplines providing hospice services; excellent patient assessment skills; knowledge of community resources; good oral and written communication skills; documentation and program management; knowledge of general nursing practice; thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, JCAHO, and human resource) management principles * Personal Traits, Qualities and Aptitudes: Sensitivity to the impact of life and death issues faced by individuals with terminal illness; tact in dealing with these patients and their families; ability to support others at a time of crisis. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team. * Working Conditions: Patient’s homes and/or institutional setting and automobile. Potential exposure to infections, communicable diseases, odors, blood, excreta and hazardous materials. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions. * Express or exchange ideas by means of the spoken word * Must be able to read, write, and comprehend English * Perceive the nature of sounds by the ear * Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. * Endure long periods of driving * Stand, walk and/or sit for extended periods of time * Recurring movement to fingers, hands, wrists, legs and feet * Occasional bending, kneeling, crouching, reaching, pushing, pulling * Demonstrate manual dexterity * Ambulate on rough surfaces and climb stairs * Lift or move up to 25 lbs. when transporting supplies and lift and turn patients in excess of 50 lbs. * The ability to work in a constant state of alertness and safe manner. STANDARDS * Maintains high standards of integrity and business ethics. * Abides by company rules, policies and procedures, and applicable laws and regulations. * Conducts self in an honest, ethical manner. * Reports promptly any suspected violation of compliance standards via the open door policy. DIRECTION RECEIVED Reports to the Director of Operations or designee

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Shared Services RN On Call Coordinator-Weekends

Amedisys Home Health Services Homewood AL, 35209

What You Will Do: As a Registered Nurse and On Call Coordinator with Amedisys, you will coordinate and evaluate patient care during designated on-call hours. Your responsibiliti...

Posted Yesterday

What You Will Do: As a Registered Nurse and On Call Coordinator with Amedisys, you will coordinate and evaluate patient care during designated on-call hours. Your responsibilities would include answering incoming telephone calls from patients/patients' families and referral sources; making patient care decisions in response to telephone calls; coordinating and assigning visits to home care/Hospice providers which identifies as medically necessary to meet patients' needs; and accepting reports from and responding to questions from home care/Hospice providers who are making visits. * Respond incoming telephone calls and other inquiries from patient/patients' families, referral sources and other healthcare professionals. * Document incoming patient telephone calls, response or direction, and the coordination of services using the appropriate processes and systems * Make patient care decisions in response to incoming patient telephone calls, using current patient data bases and professional nursing judgment. Such responses may include giving advice or direction to the patient/cg contacting the physician or scheduling a visit. * Provide guidance and direction to home care/hospice providers regarding patient care and clinical issues, symptom management, patient incidents and/or injuries. * Regularly communicates with and works in cooperation with appropriate personnel to coordinate patient care services. * Oversees weekend, after hours and holiday schedules, as prepared by branch office and makes adjustments to schedule in response to patient and and/or staffing changes. * May perform the duties and responsibilities of the Intake Coordinator position and may assign admission visit to appropriate staff when weekend/holiday admission is indicated. * Obtains authorization for Admission or PRN visits added to the weekend or holiday schedule, as required by the payer. Required: * Current and unencumbered license to practice as a Registered Nurse in all states in the assigned territory. * Three (3) years of experience as a registered nurse while one of those years must consist of full-time experience in providing direct patient care in the home health/hospice setting. * Current CPR certification * Able to assess patient status and identify requirements relative to age specific needs. * Valid Driver's License and reliable transportation and agency required liability insurance to complete home visits. Preferred: * Bachelor of Science in Nursing (BSN) degree * Two (2) plus years home health/hospice experience * Acute care experience as a registered nurse with the adult population in a medical – surgical environment

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Supervisor - Good Heat Center

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Spire Energy Birmingham AL, 35202

Date: Jun 27, 2018 Location:Birmingham, AL, US, 35295 Company: Spire Inc. Requisition Number 4786 Location: 20 South 20th Street,Birmingham, Alabama, 35295 Position ...

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Date: Jun 27, 2018 Location:Birmingham, AL, US, 35295 Company: Spire Inc. Requisition Number 4786 Location: 20 South 20th Street,Birmingham, Alabama, 35295 Position Type: Non Union Number Open: 1 At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It's a simple idea, but one that's at the heart of our business. We're dedicated to understanding our customers' needs and goals to better serve them today and tomorrow. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people. We value safety, inclusion, and integrity. We connect to people, get the job done, and leave a memory and everything about our culture comes back to one thing: a handshake at the front door. We have 4 essential behaviors that show how the Spire culture comes to life: Living Spire Behaviors * We Collaborate: We reach across boundaries to connect with each other and deliver on our promises. We put teamwork first, knowing that our collective energy makes us stronger. * We Care: We create good memories by treating people how we want to be treated: We are inclusive, respectful and kind. We actively create a caring culture that feels like a handshake at the front door. * We Advance: We are active learners who never stop looking for ways to innovate and improve ourselves, and our company. We embrace ongoing development and process improvement with passion and tenacity. * We Have Perspective: We strive to gain additional perspective about Spire's business and the ever-changing energy industry. We know that every employee plays an important role in Spire's success, and we give our best to better understand how to help move the company forward. The Sales Supervisor is responsible for supervising, developing, and educating Energy Advisor Representatives on how to handle sales calls that result in energy decisions. The Energy Advisor Supervisor will provide supervision and direction to the Energy Advisory Team in ensuring solution-based resolutions are provided for the conversion of appliances to natural gas as well as the retention of both natural gas appliances and customers. The EA Supervisor will be responsible for team engagement in the promotion of the company's current customer retention offerings such as rebates, equipment financing, and the trade ally network. The successful candidate will develop process improvements for adding new meter activations, increasing equipment financing, and natural gas equipment leads. Primary duties: * Implements sales initiatives the support the company's growth and retention goals. * Provides input and assists in the development of new sales initiatives that directly impact the company's growth and retention efforts. * Understands, educates, and trains Energy Advisors Representatives on the operation of Natural Gas Equipment for a more impactful customer experience. * Maintains high quality and productivity for this department by reviewing daily team activity and providing timely and constructive feedback to the Energy Advisor Representative. * Instills a positive and open collaborative work environment to ensure productivity and cohesiveness. * Establishes and maintains relationships with Trade Allies to support sales and growth. * Understands the residential retention sales cycle and its impact on growth. * Supports the outside sales reps with their Trade Ally relationships. * Coordinates and conducts presentations for yearly Organic Growth departmental objective reviews, sales presentations for Trade Allies, and Field Operations statewide. * Conducts monthly coaching and goal review session to ensure the department and each Energy Advisor meets or exceeds their annual objectives. * Manages call queues and service level to ensure a high level of customer service in alignment with company goals and objectives * Reviews customer calls to provide Energy Advisors with practical and timely feedback. * Monitors schedule adherence of Energy Advisors and ensures that the HR policies are being followed. * Provides Management weekly updates on productivity, accomplishments, successes and opportunities for improvement. Qualifications: * Proficiency with Sales Force, SAP, Oracle, and MAGI. * General understanding of Natural Gas Systems, Natural Gas Equipment Education and experience: * Requires a Bachelor's degree in a business-related field * A minimum of 2 years of equivalent sales experience preferred * A minimum of 2 year of supervisory experience preferred Certificates, licenses, registrations: * NA Work environment: * Normal Work Environment - Work is normally performed in a shared office environment. * Must adapt to continual noise of phone conversations, frequent interruptions, and multiple tasks and call types. * Must adapt to long periods of close viewing of PC and long periods of sitting at a workstation. * Standard work hours are from Monday to Friday, 8am to 5pm. * Overtime is infrequent, but may be required due to seasonal demand * Approximately 15-30% travel may be required Spire accepts online applications through our career site at jobs.spireenergy.com Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site. Job Location: Birmingham Job Segment: Manager, Oracle, Database, ERP, SAP, Management, Technology

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