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Retail Administrative Support Team, Part Time: Riverchase Galleria

717107076 Job Overview: The AST's primary responsibilities are to organize the Store Management Office, execute operational ...

Posted 1 week ago

717107076 Job Overview: The AST's primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macy's Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: * Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public * Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer * Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management * Balance vault and store checkbook and perform other cash functions on a daily basis * Act as MST liaison and train associates and GSMs on how to call in repairs; * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. Some college is desirable. * Minimum of two years administrative experience. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Other skills: * Typing minimum of 60 wpm. Working knowledge of Microsoft Word, PowerPoint, Excel, Exchange, and Lotus Notes. * Able to handle multiple tasks simultaneously. * Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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Service Administrative Assistant (Bilingual)

Command Alkon Birmingham AL, 35202

About Command Alkon Command Alkon is bringing innovative technologies and systems to the concrete, asphalt and building materia...

Posted 1 week ago

About Command Alkon Command Alkon is bringing innovative technologies and systems to the concrete, asphalt and building materials industry globally. Our technology helps our customers improve the efficiency and quality of the foundation of where we live, work and play. What we do best is combine next-gen technologies with over 40 years of industry expertise. We are not a "here today; gone tomorrow" software company, we will be here for a long time and a good foundation for your career…. like concrete. If you are looking for a fast paced environment and for an opportunity to impact customers Command Alkon has an opening for you as our Service Administrative Assistant in our Service Department in Birmingham, AL! What you will do: * Answer high call volumes and respond to emails * Create/queue cases for customer service callbacks * Route calls to appropriate resource/department * Produce weekly call detail reports * Handle customer inquiries via phone and email * Research customer service requests using multiple databases * Enter new and revised customer account information into system * Data entry of sales orders * Work hourly abandoned callback reports * Maintain calendars and schedules for Support Dept. * Order supplies (as needed) for service technicians * Identify and escalate priority issues to manager Who you are: * Professional communication skills, both verbal and written * Organizational and time management skills * Ability to work in fast paced environment and multi-tasking is a must * Ability to work both independently and in a team environment * Ability to take initiative and find ways to improve processes * Ability to professionally handle irate customers * Bilingual in Spanish is strongly preferred since you will be helping to support our LATAM customers. Why work for Command Alkon? Command Alkon, voted one of Birmingham's Best Places to Work in 2016, 2017 and 2018, is the global leader for over 40 years in integrated technology solutions for the concrete and heavy building materials industry because of the committed relationship we have with our employees and our customers. Headquartered in Birmingham, Alabama, Command Alkon has over 600 employees worldwide with offices in Kansas, Ohio, Illinois, Utah, Malaysia, Brazil, Canada, England, France, India and the Netherlands. For more information about us and our products, visit http://www.commandalkon.com. Command Alkon strives to be an employer of choice, offering a comprehensive benefit package that includes: * Employee Recognition Programs * Casual dress code * Generous family medical and dental insurance plans * Company-paid life insurance, short term disability and long term disability insurance * 401(k) Matching Program * Tuition Reimbursement Program * Free soft drinks and hot beverages Find out more at http://www.commandalkon.com/careers/ Command Alkon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Support Technician

Dave & Buster's, Inc. Birmingham AL, 35202

The Fun Description 1200: Support Technician POSITION SNAPSHOT: Midway Techs are responsible for the repair and maintenance ...

Posted 3 days ago

The Fun Description 1200: Support Technician POSITION SNAPSHOT: Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. * Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. * Assists Guests by repairing and maintaining amusements equipment in a timely manner. * Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. * Assists the Guest with all requests and answers questions as needed and makes recommendations. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Notifies Manager of any Guest that is perceived to be unhappy. * Responsible for stocking, displaying, and securing merchandise in all storage areas. * Conducts merchandise inventory during and after shift, if applicable. * Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. * Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. * Properly positions and set up displays to increase Guest traffic and promote sales. * Assists in daily maintenance and organization of tech room and storage areas. * Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. * Assists with general store maintenance as directed by management. * Assists other Team Members as needed. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Technical and/or electrical skills preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team Members. STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work off an extension ladder. * Work in noisy, fast paced environment with distracting conditions. * Move about facility and stand for long periods of time. * Read and write handwritten notes. * Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

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Service Support – Busser

Dave & Buster's, Inc. Birmingham AL, 35202

The Fun Description 1100: Service Support POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining...

Posted 3 days ago

The Fun Description 1100: Service Support POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Adheres to all company safety and sanitation policies and procedures. * Responsible for bus stand cleanliness and stocking. * Ensures wait stations remain clean. * Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. * Performs opening/closing responsibilities, including party breakdown/duties. * Restocks and prepares supplies for shift change and or close. * Ensures food is properly garnished prior to running out to Guests. * Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly. * Busses and resets tables. * Delivers food to tables and ensures the Guests have everything they need. * Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages. * Assists in party setup. * Maintains cleanliness of restrooms, including restocking of supplies. * Cleans high chairs and booster chairs. * Assists other Team members as needed or when business needs dictate. * Must be friendly and able to smile a lot while working days, nights and/or weekends as required. * Restaurant and/or bar experience preferred, but not required. * Must demonstrate ability to clearly communicate with Guests and other Team members. STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

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Administrative Assistant

Schnitzer Steel Industries, Inc. Birmingham AL, 35202

This position will handle a wide variety of situations and tasks, involving the clerical and administrative functions of the o...

Posted 2 weeks ago

Job Description This position will handle a wide variety of situations and tasks, involving the clerical and administrative functions of the office. This position will prepare and route correspondence including letters, presentations, memos and reports. This position will have a wide familiarity of all company policies, practices and procedures. This position will demonstrate a wide degree of creativity and latitude in accomplishing all tasks while focusing on delivering "World Class" customer service. Essential Functions: * Provide administrative support to Executive Assistant as well as top tier executives as needed, including but not limited to the processing of letters and correspondence, assistance in planning of events and meetings, report generation, as well as the completion of specially assigned projects. * Responsible for gathering receipts and preparing expense reports using the Oracle iExpense Tool for executive level team. * Assist in the planning and creation of the company newsletter. * Proof-read material for grammar, spelling and accuracy. * Assist in the planning of office activities and events. * Assist with coordinating travel for executives, as assigned by the Executive Assistant. * Assist with all housekeeping duties, as needed. * Provide backup to the reception desk if needed. * All other duties as assigned. Required Skills * Must be able to communicate via the telephone while demonstrating world class customer service. * Ability to type a minimum of 50 WPM with no errors. * Proficiency level or Advanced Skill with Microsoft Windows (Word, Excel, PowerPoint, Outlook, etc.) environment. * Must possess excellent writing and grammar skills required to compose professional letters, memorandums, email and other written communications to all level of the business and to outside business vendors. * Able to communicate with the public in a professional and efficient manner. * Detail-oriented with excellent organizational skills. * Able to read, understand, and follow written and verbal instructions in English. * Perform quality work efficiently with minimal supervision. * Able to sit in one place and/or perform work at a computer for two-hour intervals a minimum of eight hours per day. * Able to bend, squat, walk, and climb stairs. * Able to work flexible shifts and schedules, including some overtime. * Ability to read, write and speak Spanish a plus but not required. Physical Activities Required to Performing Essential Functions: * Standing, walking, bending, and stretching are required regularly to perform customer care, production, and environmental/safety responsibility functions. Required Experience High school level office technology courses; minimum five years experience as secretary or administrative assistant. Excellent typing skills, (both speed and accuracy) primarily with MS Office applications, some typewriter; transcriber, calculator competency; excellent oral and written communication skills; initiative and self-motivation to implement ideas to accomplish smooth work flow; ability to determine priorities when dealing with a number of conflicting demands; high degree of integrity, diplomacy and confidentiality; professional telephone manners and interpersonal skills. Ability to understand and carry out instructions furnished in written, oral or diagrammatic form and to deal with problems involving several specific variables in or from standard situations. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires. Schnitzer Steel Industries, Inc. administers a pre-employment drug screen and background check for U.S. new hires. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

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Program Support Specialist

Johnson Controls, Inc. Birmingham AL, 35202

What you will do Working within a complex customer and/or client and strong account management environment, the Strategic Accou...

Posted 5 days ago

What you will do Working within a complex customer and/or client and strong account management environment, the Strategic Account Support Manager, in collaboration with and under the direction of Sales Management and/or the designated National Account Manager(s) (NAM), is responsible for maintaining strong relationships, delivering superior customer service, developing and expanding existing or target customer(s) and as required, initiating and completing sales of Tyco products and services, while providing support to the designated NAM in his/her sales efforts. This person works with and supports one to three SAMs/NAMs who manage larger existing Strategic/National Accounts. As required, the incumbent will make contributions to the strategic business plan for assigned customers and with account leadership will implement the strategic and tactical initiatives, vision and goals. How you will do it * Working within a complex customer/client and strong account management environment, the Strategic Account Support Manager, in collaboration with and under the direction of Sales Management and/or the designated National Account Manager(s) ("Nam's"), is responsible for maintaining strong relationships, delivering consistent superior customer service, developing and expanding existing or target customer(s). * Personally contacts assigned customers in person and by phone, to establish and maintain a high level of quality and timely service for maximum retention. * Under the direction of Sales Management and/or the National Account Manager, initiates and completes sales of Tyco products and services while providing support to the designated National Account Manager in his/her sales efforts for the target account(s). * In collaboration with Sales Management and the designated National Account Manager, develops and implements account penetration plans and activities to achieve targeted sales growth for National Accounts at a rate and profit margin consistent with the strategic business plan. Plan is to include but is not limited to, customer parent-child relationships; current state of account- issues/pain points; current solutions, technologies and products as well as opportunities for new service offerings; and competitor activities. * Develops and expands existing or target Strategic Customer(s) for assigned accounts and or geographical areas. * Targets to spend 25% of time prospecting for new accounts. What we look for * 4-Year College Degree in Sales/Marketing or other related field preferred * Minimum of three (3) years of sales of electronic security or related equipment or high level sales support within a complex sales and account management environment. Demonstrated strategic and/or tactical business planning. * Proven ability to interact effectively with executive level and industry/segment professional organizations both internally and externally. * Entrepreneurial attitude, leadership ability and ability to be a team player at all levels. * Ability to comprehend, develop and effectively execute business plans, account portfolio management, and opportunity analyses. * Ability to read, analyze, and interpret general business documents (terms and conditions, technical procedures, etc.). * Excellent oral, written and presentation skills, with the ability to make presentations to senior level executives. * Strong business acumen and ability to quickly develop a solid understanding of sales to the applicable vertical market customer(s). * Valid driver's license with a clean driving record. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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Coffee Host / Retail Support

Pilot Flying J Birmingham AL, 35202

Store Number: 369 Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot F...

Posted 5 days ago

Job Description Store Number: 369 Drive your Future! Pilot Flying J is committed to making life better for Professional drivers. Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. With over 350 restaurants, we are one of the largest restaurant franchisees in America. We serve our customers 24 hours a day, 365 days a year. If you are customer-service driven and thrive in a fast-paced, high-energy environment, then we've got the opportunity you've been looking for. About The Job: The coffee server, or "coffee host," is primarily responsible for driving sales through coffee execution, appearance, and maintenance. The coffee host is also responsible for providing customers with excellent service and assisting with beverage choices to ensure that each customer enjoys an unparalleled store experience. It's the best coffee on the interstate! What Are We Looking For? Our team ensures each customer in our Travel Centers receives excellent customer service. Our team achieves this by consistently delivering fast service, friendly smiles, and clean facilities to all of our customers. You could be our ideal candidate if you have: * Experience in a similar position or proficiency in a similar task * Incredible customer service skills & the ability to help maintain a customer focused culture * Ability to discuss coffee taste profiles and make recommendations to customers * Ability to assist customers, help them navigate the coffee area, and suggestively sell coffee products and complimentary items * Must be able to handle and brew coffee according to PFJ procedures * Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives * Must be able to work a flexible schedule of nights, days, weekends, and holidays * Flexible Schedule - 401(k) - Weekly Pay - Flexible spending account - Medical/Dental/Vision - Tuition reimbursement - Adoption Assistance - Pilot Flying J provides an extensive training program to help provide new hires with everything they need to succeed and thrive in our fast-paced environment! Click the APPLY NOW button, or visit your local Pilot Travel Center or Flying J Travel Plaza to apply! 901 Bankhead Highway West Birmingham AL 35204 Application Instructions Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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Mail Services Support Clerk

Infinity Insurance Birmingham AL, 35202

Infinity Insurance Company is a leader in bringing specialized automobile insurance programs to the marketplace. We deliver innova...

Posted 6 days ago

Infinity Insurance Company is a leader in bringing specialized automobile insurance programs to the marketplace. We deliver innovative products and services that are designed to meet the diverse and evolving insurance needs of consumers. When we named our company "Infinity" we knew it was a bold title. Infinity means without end. For more than 50 years, Infinity has done justice to its name, searching for every possible way to offer the best service. The key to our ongoing success is excellence. We strive for excellence in every detail, from our policy offerings and insurance products to our hiring and training programs. We don't take excellence for granted. All of our hard work has paid off. We consistently outperform the industry by making auto insurance more accessible, easier to understand and affordable. ABOUT THIS POSITION PURPOSE OF POSITION: Performs daily operations in the mail center including shipping, receiving, sorting, and distributing the mail. May also be required to perform courier duties as needed. SPECIFIC ACTIVITIES: * 1. Provides daily courier service to assigned locations including, but not limited to: Company bank, Credit Union, Post Office, and other company locations. May pick up or deliver people to/from the airport or other locations as needed. * 2. Sorts mail according to department guidelines and in accordance with specific deadlines. * 3. Physically distribute mail and packages by cart, dolly or hand truck to and from various departments throughout the building and makes collections of outgoing mail from designated pick up points. * 4. Receives and signs for overnight/priority mail such as UPS or certified return receipt mail and prepares mail/packages for pick-up via computer system. * 5. Accurately prepares and logs all outgoing Certified, Priority and Certificate of Mailing Firm Book Mail. * 6. Operates all mail center equipment and software including: Postage Meters, Tracking Management System, UPS Mailing Software, printers, copiers and Letter Slicers. * 7. Maintains all mail center equipment by operating and inspecting equipment according to established procedures; performing minor operator maintenance; notifying supervisor or vendor technicians of problems. Includes company vehicles assigned to the mail center. * 8. Meters all outgoing mail and packages with an awareness of current postal rates, regulations, and different classifications. Records meter readings, prepares and submits production reports to document performance and daily mail volumes. Prepares and submits reports as assigned. * 9. Fills supply order requests received and ensures that adequate levels of supplies are maintained in stock. Keeps all printers in assigned locations stocked with paper and toner, as needed. * 10. Makes employee name plates as needed. * 11. Cross trains on other roles within Office Services and carries out duties in these roles as assigned by management. (Imaging Clerk, Production Mail, Warehouse Courier, Switchboard Operator, Hospitality Clerk) 12. Performs any other duties or special project as assigned 13. Must have regular and predictable attendance. WORKING RELATIONSHIPS: Internal: Interacts with staff of all levels in all departments. External: Communicates with various outside vendors including U.S. Postal Service. SUPERVISION EXERCISED: None. SPECIALIZED KNOWLEDGE AND/OR SKILL REQUIREMENTS: 1. High School diploma or GED and six (6) months of mail receiving/distribution experience, or any equivalent combination of training and experience. 2. Ability to understand and follow oral and written directions. 3. Ability to establish and maintain effective interpersonal relations with those contacted in the course of work. 4. Must possess a valid State Driver License and have an acceptable driving record. 5. Knowledge of Postal regulations, mailing restrictions, rates and postal transactions and procedures preferred. 6. Ability to effectively work individually or in a team environment. 7. Must have the ability to be trained to use software programs needed in the performance of assigned duties. 8. Strong attention to detail to allow high levels of accuracy when performing tasks. SPECIAL DEMANDS OR WORKING CONDITIONS: 1. Mobility and dexterity sufficient to drive a vehicle, perform mail and delivery duties, and function in a typical office environment. 2. Physical agility to perform tasks requiring a full range of body movements including lifting, pushing, pulling, carrying, bending, stretching, twisting, reaching, stooping, balancing, squatting, climbing, kneeling or assuming crouched body positions. 3. Strength to personally lift and move heavy objects weighing up to fifty (50) pounds on a regular basis. 4. Ability to stand and walk up to eight (8) hours per day while performing mailroom duties and courier routes. 5. Ability to function effectively amidst frequent interruptions. 6. Work schedule is subject to daily deadlines that may require working extra hours as needed to complete jobs with little prior notice. Required to work weekends and holidays as needed. 7. Must adhere to departmental dress code. Employees understand our commitment to a positive work environment and dedication to the utmost in service. Advancement opportunities include skill training and career paths for many positions. We take the time to get to know our customers and recognize the importance of building long-term relationships – with our business clients as well as our hardworking employees. Come see why our team gets the job done right and has fun doing it!

A

Customer Support Associate

At Home Stores LLC Birmingham AL, 35202

Job Summary: At Home (NYSE: HOME) is the leading home decor superstore that dedicates more space per store to home decor than a...

Posted 6 days ago

Job Summary: At Home (NYSE: HOME) is the leading home decor superstore that dedicates more space per store to home decor than any other player in the industry. We are focused on providing the broadest assortment of products for any room, in any style, for any budget. We utilize our space advantage to out-assort our competition, offering over 50,000 SKUs throughout our stores. Our differentiated merchandising strategy allows us to identify on-trend products and then value engineer those products to provide desirable aesthetics at attractive price points for our customers. Over 70% of our products are unbranded, private label or specifically designed for us. We believe that our broad and comprehensive offering and compelling value proposition combine to create a leading destination for home decor with the opportunity to continue taking market share in a large, fragmented and growing market. If you are a person in constant motion, a motivated, enthusiastic, go-getter who enjoys a fast-paced team environment laced with challenges and opportunities, you are coming to the right place, come join a FUN team - APPLY TODAY! Lose that gym membership and start getting paid for working out! Our Part Time Team Members perform a variety of tasks as directed by leadership, assists in other areas of the warehouse as needed and follows proper safety and security procedures. Summary of Key Roles & Responsibilities: Responsibilities and essential job functions include, but are not limited to, the following: * Provides customers a positive shopping experience with a smile and a can-do attitude. * Performs cashier duties accurately while processing all transactions per policy. * Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving. * Performs store conditioning tasks and housekeeping (inside and out) tasks as assigned. * Operates all equipment in a safe manner per directed procedures. * Ensures a safe working and shopping environment while minimizing shrink and damages. * Executes company directives, policies and procedures timely, accurately, and thoroughly. Competencies * Contributes to a customer focused environment while demonstrating excellent service. * Communicates clearly with customers, team and leadership. * Reliable, trustworthy, and dedicated to growing with a great company. * Ability to work effectively independently and within a team to perform all tasks as assigned. * Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. * Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. Qualifications & Competencies: * At least 18 years old * Ability to work a flexible schedule including nights, weekends, and some holiday * Ability to lift a minimum of 50 lbs., team lift 100 lbs.

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Technical Support Representative

Kelly Services, Inc. Birmingham AL, 35202

Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting ac...

Posted 7 days ago

Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices. Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus and $250 performance bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality Requirements Qualifications: Proper phone etiquette, including using client verbiage and positive positioning Ability to speak and type clearly and accurately, using proper grammar Ability to multitask between customer calls and logging of case notes Maintain stable performance under pressure or opposition (such as time pressure, job ambiguity, escalated customer calls); handling stress in a manner that is acceptable to the organization Skilled at responding to multiple chat conversations simultaneously, including messages from your team, leadership, and support groups, like Quality Assurance Experience with mobile devices (mp3 players, tablets, smartphones) Ability to adjust to constantly-changing technology, processes, and team structures Openness to constructive coaching and ability to implement performance objectives Ability to empathize with customers Willingness to work evenings, weekends, and holidays High School Diploma required Candidates must be 18 years or older Minimum 6 months call center experience required Must provide phone and internet services and quiet work environment, as the position is virtual #KellyConnect

Retail Administrative Support Team, Part Time: Riverchase Galleria

Service Administrative Assistant (Bilingual)