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Operations Supervisor

Regions Financial Corporation Birmingham AL, 35202

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in ...

Posted 4 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, our Operations Supervisor coordinates and directs the daily operations of an operations unit. This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay. Primary Responsibilities * Assigns work and determines workflow * Manages nonexempt staff * Identifies, designs and implements process improvements to increase department efficiency * Has the responsibility for hiring, discipline, coaching and counseling of associates * Ensures staff is properly trained and adheres to policy and procedures Minimum Requirements * Requires a high school diploma or GED * Seven years banking experience required of which five years experience must be in a supervisory capacity * Knowledge of banking systems required Skills and Competencies * Strong PC skills * Excellent written and oral communications skills * Strong organizational skills are a must with the ability to multi-task Preferences * College courses or college degree preferred * Must be able to work Sunday - Thursday 11:00AM - 8:00PM Location:Birmingham, Alabama EEO/AA/Minorities/Females/Disabled/Veterans

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Operations Supervisor - Birmingham

United Technologies Corporation Pelham AL, 35124

UTC Climate, Controls and Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, ...

Posted 2 weeks ago

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Shift Supervisor Management Trainee

CVS Health Midfield AL, 35228

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level super...

Posted 5 days ago

Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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Retail Operations Manager-Brook Highland Plaza

Ulta Salon, Cosmetics & Fragrance, Inc. Birmingham AL, 35202

The Retail Operations Manager (ROM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to devel...

Posted 4 days ago

The Retail Operations Manager (ROM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The ROM leads a team of task associates, including a key-holding supervisor, and is accountable for all aspects of managing the operations of a retail store, inclusive of inventory-related processes, merchandise resets, visual ad sets, and pricing compliance. This leader drives his/her business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The ROM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned): Performance * Meet or exceed goals related to total store sales, inventory, and operational excellence. * Forecast and adjust payroll to maximize productivity and complete task workload (e.g., shipment, planogram, inventory, and ad set processes) on time, and within the payroll budget. * Build a team that embodies the Ulta Beauty brand by delivering exceptional service through the execution of tasks that drive product availability, newness, and the option for a self-navigated shopping experience. * Review and interpret financial and operational reporting regularly, including store visit and audit results. * Identify underperforming metrics and inefficient processes, and develop strategies that leverage company programs, tools, and resources to improve and grow the business. People * Attract, hire, and retain a diverse team of top talent. * Train, coach, and develop associates using company programs, tools, and resources. * Create an environment that inspires and encourages the growth and engagement of associates. * Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations. * Promote a culture of operational excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support. Process * Be knowledgeable of, and ensure compliance with Ulta Beauty policies, procedures, and standards. * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. * Support continuous improvement by implementing company programs and influencing end-user adoption Requirements Education * Bachelor's degree is preferred Experience * 2-3+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Skills * Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks with moving parts * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend offsite meetings (may require overnight travel) WORKING CONDITIONS * Continuous mobility throughout the store on a daily basis * Lift and/or move up to 50 lbs. on a daily basis * Stoop, kneel, and crouch on a daily basis * Climb a ladder and maintain balance on a daily basis * LI-DNP

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Shift Supervisor Management Trainee

CVS Health Pleasant Grove AL, 35127

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level super...

Posted 5 days ago

Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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Shift Supervisor Management Trainee

CVS Health Bessemer AL, 35021

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level super...

Posted 5 days ago

Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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Operations Assistant Manager

Dollar Tree Concord AL, 35023

Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main...

Posted 7 days ago

Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer.

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Shift Supervisor Management Trainee

CVS Health Homewood AL, 35209

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level super...

Posted 5 days ago

Job Description The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management * Work effectively with store management and store crews * Supervise the store's crew through assigning, directing and following up of all activities * Effectively communicate information both to and from store management and crews 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture. (Greet, offer help, and thank) * Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers * Maintain customer/patient confidentiality Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications Experience in retail Education High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

B

Operations Mgr III

Bbva Birmingham AL, 35202

* Location: Birmingham, Alabama. United States * Job type: Employment | Engineering * Published on: 5th December 2018 Apply ...

Posted 1 week ago

* Location: Birmingham, Alabama. United States * Job type: Employment | Engineering * Published on: 5th December 2018 Apply This jobs belongs to another country and because of that, the specifications of its selection process will be different. If you apply, you will be registered on BBVA Compass. You could get know of this country process selection in BBVA Compass At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below. JOB SUMMARY: Provides overall management direction to the Fraud Detection operations department to ensure fair customer treatment, appropriate controls and participates in the development of the bank&#x2019s strategic business objectives and executes tactics to deliver results. Reviews and monitors bank policies and procedures to ensure compliance with federal and state banking regulations. Oversees exempt and non-exempt level staffing to assure continuity, innovation and effectiveness in support of the bank&#x2019s operational functions. Effectively complies with laws and regulations applicable to the operational and support functions. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations. Exhibits critical thinking skills required to move the organization forward. Usually responsible for cost center budgeting, managing to the loss and expense budgets. Represents bank in business development and community activities. This position is typically a 2nd line manager within an operations function having subordinate employees and team leads reporting to this role. Requirements Knowledge, Skills and Abilities Requirements * Minimum of 6-7 years proven experience in a card fraud operational function, including a minimum of two years proven management experience, or equivalent. * Demonstrated management, communications, organizational, customer service and decision-making skills. * Critical thinking skills for detecting and blocking 1st party account abusers, account take overs, or synthetic fraud. * Knowledge of LYNX Debit Card fraud transactions or related systems * Understanding of relationship between Debit Card and Deposit accounts Preferred * College Degree (Undergraduate degree in business related field) * Knowledge of Total Systems Credit Card applications * Knowledge of secondary card networks (Star/Interlinks) Functions Provides overall management direction to the Fraud Detection operations department to ensure fair customer treatment, appropriate controls and participates in the development of the bank&#x2019s strategic business objectives and executes tactics to deliver results. Reviews and monitors bank policies and procedures to ensure compliance with federal and state banking regulations. Oversees exempt and non-exempt level staffing to assure continuity, innovation and effectiveness in support of the bank&#x2019s operational functions. Effectively complies with laws and regulations applicable to the operational and support functions. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations. Exhibits critical thinking skills required to move the organization forward. Usually responsible for cost center budgeting, managing to the loss and expense budgets. Represents bank in business development and community activities PRIMARY RESPONSIBILITIES/ DUTIES: * Manages team that notifies or responds to customers that have suspicious account activity. * Analyzes suspicious activity on customers’ accounts, identifying fraudulent charges and research account history for activity that may be lined to similar activity in other accounts. * Implements sound operating procedures that maximizes effort and efficiency of process that supports mitigation of fraud losses. communicating results to other departments and management. * Assists employees with prompt, efficient resolution to customer problems and/or inquiries. * Ensures that all staff members are provided appropriate tools to do the job, including training, system accesses, other necessarily hardware and software applications. * Sets expectations for delivery of KPIs and monitors staff activities to ensure optimal performance * Optimizes cycle time for fraud detection teams and delivers thorough investigative input to achieve appropriate decision outcomes. * Optimize peak hours; setting schedules that mitigate losses during those times * Ensures that all fraud is marked and is complete and accurate for all customer contact * Assists with annual budget process. Looks for opportunities to streamline business model, is judicious with budgetary spending, and assists with negotiating year budget exercises. * Monitors authentication process, mitigating occurrence of wrong party, fraudster account take over. * Directs and manages fraud operations staff to achieve established department goals. * Sets high standard of inclusion within organization. Ensures adherence to work schedules, manages vacations, and monitors proper coding of employees’ time. * Makes decisions regarding selections of new employees, salary increases, promotions, transfers, disciplinary actions, and terminations. Maintains documentation on recommendations and actions taken. * Executes on performance standards, gives clear direction, delegates and schedules work. * Monitors performance, gives on-going performance feedback and conducts effective performance appraisals. * Ensures compliance with all applicable regulations and policies relating to bank operations. * Ensure compliance to all Federal, State, and Local laws and regulations * Provides supporting documentation to Governance Officer in support of regulatory exam, compliance testing and/or internal audit. * Ensures that procedures are being followed or are amended to supported best practices in support of compliance standards.

I

Shift Supervisor

Imerys Birmingham AL, 35202

The Company Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is b...

Posted 4 days ago

The Company Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 18,300 employees around the globe can thrive. We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in. We can offer you a variety of work and real opportunities to make an impact and be part of our evolution. If you want to grow your skills and develop your career, find out more at www.imerys.com The PositionShift Supervisor Job Summary Imerys is hiring a Shift Supervisor which will be responsible for all aspects of customer satisfaction to include project coordination, shift supervisory duties to ensure installation metrics are met for 1st time completion. Excellent interactive skills are required, along with experience consulting with customers in an industrial setting with rigorous safety rules. This role is home based with 80% travel. Responsibilities Supervise Project Coordinator team. Supervise sub-contracted installation crews when needed. Maintain adequate staffing of support staff and installation crews. Perform some order verifications as needed for scheduled installation jobs for orderable dimensions and special needs. Perform routine job site inspections per installation guidelines. Follow-up with customers after installation is completed. Troubleshoot problem jobs and create action plans for recovery. Follow recovery plans to completion. Enforcement of recovery procedures. Interact with Operations & Sales personnel to resolve job related problems when needed. Strives to achieve corporate goal of Customer Satisfaction through on time delivery and quality of finished product, while making it easy for Customers to do business with the company and promoting market share growth. Track & hold team accountable for installation metrics of 1st time completion, reasons not completed, installation lead time, and crew productivity. Help achieve branch standards for Returns & Allowances and Customer Satisfaction. Management and leadership skills overseeing up to 70 employees. Other duties may be assigned as determined necessary by Management. Education, background, level of experience: Five years of supervisory experience or equivalent. A minimum of 5 years of related construction experience Position TypeFull time andPermanent Only technical issues will be monitored through the below inbox: recruiting.support@ imerys.com PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

Operations Supervisor

Operations Supervisor - Birmingham

Shift Supervisor Management Trainee

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Retail Operations Manager-Brook Highland Plaza

Shift Supervisor Management Trainee

Shift Supervisor Management Trainee

Operations Assistant Manager

Shift Supervisor Management Trainee

Operations Mgr III

Shift Supervisor

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Operations Supervisor

Operations Supervisor - Birmingham

Shift Supervisor Management Trainee

Boost your job search productivity with our free Chrome Extension!

Retail Operations Manager-Brook Highland Plaza

Shift Supervisor Management Trainee

Shift Supervisor Management Trainee

Operations Assistant Manager

Shift Supervisor Management Trainee

Operations Mgr III

Shift Supervisor

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your dream job anywhere