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Gallery Host / Front Desk Associate

Job overview As a Gallery Host, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and att...

Posted 1 week ago

Job overview As a Gallery Host, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest's experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas. The ideal candidate will: * Have one year of hotel, customer service and/or sales experience. * Special consideration will be given to those who exhibit a proven track record of exemplary customer service/sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills, proficient computer skills to include Word, Excel, Adobe and guest and employee centric management practices.* * Be incredibly friendly, customer centric, love to smile and have knowledge of the local area. * Have good computer skills and brand POS experience. * Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner. * Be responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. * Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. * Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs. * Provides a professional image at all times through appearance and dress. Note: Other duties as assigned by supervisor or management Benefits for Full Time Employees * Medical, Dental, and Vision Coverage * 401K retirement plan * Short and Long-Term Disability Income* * Term Life and AD&D Insurance * Vacation PTO & Holiday/Sick PTO * Employee Assistance Program * Specific plans for specific positions

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Front Desk Agent

Celebration Hotel LTD Mountain Brook AL, 35213

Summary: The Front Desk Agent greets and registers guests, provides prompt and courteous service, and ensures accurate billing ...

Posted 4 days ago

Summary: The Front Desk Agent greets and registers guests, provides prompt and courteous service, and ensures accurate billing upon completion of guests stay to meet superior standards of quality and service. The Front Desk Agent is an ambassador of the hotel by providing any and all information requested by guests including hotel amenities, area attractions and restaurants and greeting all hotel traffic. Supervisory Responsibilities: * None Travel Required: * None Experience / Education / Certifications: 1. High School diploma – required 2. Minimum 1 year Hospitality experience-required Essential Duties / Tasks / Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. 80% Guest Service * Ensures positive guest experience by utilizing the GUEST service standards and LEADER recovery steps. * Processes arrivals and departures. * Follows departmental SOPs and work instructions * Ensure all communication between departments as necessary. * Act as an ambassador of the Casa Monica and Kessler Collection. 20% Billing * Ensure accurate billing for all guest folios. 10% Operations * Assists with other Front Desk operations, such as PBX, Concierge, etc. Knowledge / Skills / Abilities (KSA's) 1. Ability to communicate effectively with guests and Grand Performers. 2. Strong verbal and written skills (effectively able to summarize daily events on MOD report). 3. Strong organizational skills with attention to detail. 4. Guest service demeanor and outgoing personality with the ability to relate to diverse guest types. 5. Ability to perform all tasks for each job at the Front Desk. 6. Proficient in MARSHA/Opera systems. 7. Trained on Marriott rewards program/completed online training. 8. Computer savvy (MS Office suite). 9. Basic math skills for cash handling; ability to provide change and count bank at end of shift. EEO Job Category:(5) Administrative Support Workers

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Front Desk Supervisor

Davidson Hotels & Resorts Birmingham AL, 35202

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The co...

Posted 3 weeks ago

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Front Desk Team Member

Gold's Gym International, Inc. Pelham AL, 35124

Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of ...

Posted 2 weeks ago

Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor. Responsibilities * Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. * Provides security and control to the front door and retail area of the facility. * Personally checks each member into the gym using the proper check-in procedures. * Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. * Register all guests into the gym using proper registration procedures. * Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. * Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. * Addresses caller's requests and/or takes appropriate messages noting caller's name. * Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. * Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. * Responds immediately to member requests, inquiries and concerns. * Maintain neat appearance and wear proper uniform attire with nametag while on duty. * Distributes keys, towels and other materials as needed. * Reserves time/makes appointments for special classes or other activities sponsored by the gym. * Processes retail and concession sales. * Attends all staff meetings as directed. * Cleans and maintains the front desk area according to Company standards. * Responsible for gym walk-thru as designated in walk-thru log. * Follow proper opening and closing procedures as instructed in the FDA training manual. * Logs all maintenance concerns that are reported. * Follows and reports any safety concerns. * Notifies management of gym incidents that requires incident reports. * Works when scheduled and adheres to company attendance policies. * Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights. Qualifications * High school diploma or equivalent required. * Excellent customer service skills are required. * Ability to communicate effectively with both staff and members. * Ability to communicate effectively verbally, non-verbally and in writing is required * Understanding of basic accounting principles is required. * Understanding of basic cash processing procedures is required. * Functional computer skills are required. * Ability to multi-task. * Must be able to work a flexible work schedule to include holidays and weekends. * Must be able to lift 25lbs repeatedly and stand for extended periods of time * Uphold Gold's Gym Vision, Mission, Values and code of conduct. * Comply with all Gold's Gym policies and procedures

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Front Desk/Host

Dave & Buster's, Inc. Birmingham AL, 35202

The Fun Description 0300: Front Desk POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions...

Posted 4 days ago

The Fun Description 0300: Front Desk POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: * Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. * Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. * Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. * Reviews the cleanliness and organization of the Front Desk and Host station. * Ensures all menus are stocked and properly cleaned and maintained. * Checks for restocking of necessary supplies. * Brings all areas up to standard. * Discusses problem areas with Manager * Conducts merchandise inventory during and after shift, if applicable. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. * Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as needed or as business dictates * Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. * Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. * Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. * Manages wait times and communicates information as needed to Guests, Team Members, and Managers. * Delivers silverware as Guests are seated. * Makes timely and accurate calculations of bill transactions. * Greets and assists Guests efficiently and with a smile while processing transactions. * Is responsible for the reconciliation of any monies from their banks. * Completes "To Go" order transactions for Guests and ensures accuracy. * Sells merchandise from the Front Desk, if applicable. * Must be friendly and able to smile frequently. * Restaurant, retail, or cashier experience preferred, but not required. * Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. * Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. * Must demonstrate ability to read and communicate in English. * Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. * Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights, and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

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Junior Front End Developer

New!

Seneca Resources Birmingham Alabama, 35201

Position Title: Junior Front End Developer Location: Birmingham, Alabama Po...

Posted Today

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Front End Developer (Entry Level)

Seneca Resources Birmingham Alabama, 35201

Position Title: Front End Developer (Entry Level) Location: Birmingham, Alabama

Posted Yesterday

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PT CSA Front End

Lowe's Companies, Inc. Bessemer AL, 35021

REQUIRES WEEKEND AVAILABILITY SATURDAY AND SUNDAY Position Description Responsible for responding to customer inquiries, provid...

Posted 1 week ago

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FT Lumber Cashier (M-F 8Am-5Pm) CSA Front End

Lowe's Companies, Inc. Bessemer AL, 35021

Position DescriptionResponsible for responding to customer inquiries, providing support throughout their shopping experience inclu...

Posted 2 weeks ago

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CSA Front End

Lowe's Companies, Inc. Homewood AL, 35209

Position DescriptionResponsible for responding to customer inquiries, providing support throughout their shopping experience inclu...

Posted 2 weeks ago

Gallery Host / Front Desk Associate

Front Desk Agent

Front Desk Supervisor

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Front Desk Team Member

Front Desk/Host

Junior Front End Developer

Front End Developer (Entry Level)

PT CSA Front End

FT Lumber Cashier (M-F 8Am-5Pm) CSA Front End

CSA Front End

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Gallery Host / Front Desk Associate

Front Desk Agent

Front Desk Supervisor

Boost your job search productivity with our free Chrome Extension!

Front Desk Team Member

Front Desk/Host

Junior Front End Developer

Front End Developer (Entry Level)

PT CSA Front End

FT Lumber Cashier (M-F 8Am-5Pm) CSA Front End

CSA Front End

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