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Customer Service Advisor

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities * First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. * Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. * Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. * Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. * Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. * Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. * Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. * In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * Valid Driver's License. * One year of related experience in the automotive service environment. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Master Technician

Auto Plus Pep Boys Decatur AL, 35601

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles. Duties & Responsibilities * Ensure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards. * Conduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed. * Maintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form. * Maintain company directed productivity, training development plan, and comeback performance levels. * Approachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers. * Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances. Knowledge, Skills, and Abilities * Valid Driver's License. * Successful completion of Background and Drug tests. * 1-2 years of related experience in the automotive service environment. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * ASEs required; ASE A1 through A8- Electrical and Engine Performance is strongly preferred; state certifications/licenses where required. * Strong customer service skills. * Strong verbal communication skills. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting. * Possesses fine motor skills to safely operate tools. * Climb up and down ladders to retrieve merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Technician B

Auto Plus Pep Boys Decatur AL, 35601

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary A Technician is primarily responsible for the efficient diagnosis, repair, and replacement of general automotive parts and accessories. A successful Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. A Technician will conduct a wide variety of diagnoses and repairs; including but not limited to brakes, drivability, emissions, steering and suspension, electrical, state safety and emissions testing, maintenance services, HVAC, starting and charging, and major engine. Duties & Responsibilities * A Technician is responsible for all aspects of diagnosing and repairing a customer's vehicle, as well as, caring for the vehicle while it is being repaired and properly securing it after the repair is completed. * We adhere to a "do it right the first time" philosophy and a successful Technician will not exceed two or more comebacks within a four-week period of time. * Will maintain a 90% minimum productivity performance level. * Expected to comply with company policies and procedures, loss prevention, safety, and environmental codes and ordinances. * Will ensure training completions are maintained at 100%. * Will be a resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates. * Will passionately focus on customer needs, and drive the service center's performance with the highest degree of integrity and trust. Must be approachable by both customers and associates. * The successful Technician will be expected to maintain technical capabilities to ensure proficient use of service equipment and maintain certification status. * Strong customer service skills. * Strong verbal communication skills. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required * Minimum of 6 months' experience as a certified technician or mechanic and two ASE's (Brakes & Steering and Suspension) are required. * Additional ASE's are strongly encouraged. ASE equivalent certifications may be considered as part of the qualification process. Requires all Technicians to achieve the required ASE certifications within two ASE testing cycles * We promote a safe and skillful service operation, therefore, we pre-pay ASE registration and testing fees for Technicians who attempt to achieve their required ASE certifications * Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures * Ability to apply basic mathematical concepts such as addition, subtraction, multiplication, division, percentages and fractions. Must be able to apply mathematical formulas to calculate commission, discounts and interest * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables * Ability to work Days, Nights, Holidays and Weekends Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. * Talk and hear. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Mechanic

Auto Plus Pep Boys Decatur AL, 35601

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles. Duties & Responsibilities * Ensure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards. * Conduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed. * Maintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form. * Maintain company directed productivity, training development plan, and comeback performance levels. * Approachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers. * Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances. Knowledge, Skills, and Abilities * Valid Driver's License. * Successful completion of Background and Drug tests. * Minimum six months of related experience in the automotive service environment. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * ASEs preferred; ASE G1-Auto Maintenance and Light Repair strongly preferred; state certifications/licenses where required. * Strong customer service skills. * Strong verbal communication skills. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting. * Possesses fine motor skills to safely operate tools. * Climb up and down ladders to retrieve merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Service Manager Trainee

Auto Plus Pep Boys Decatur AL, 35601

Overview Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarke...

Posted 3 days ago

Overview Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico. Position Summary Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position. Duties & Responsibilities * Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws. * Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems. * Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback. * Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems. * Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates. * Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs. * Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies. * Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices. * Partner with the Fleet business team to maintain and build Fleet service customer relationships. * Advise associates, technicians, and customers on tires, parts and service programs. * Effectively communicates with all store associates, managers, and customers. * Key holder and responsible for basic and detailed opening and closing responsibilities. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * One year of experience in automotive service environment. * Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience. * Valid Driver's License. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Acted as a work lead or supervisor previously. * Ability to exercise judgement and to work independently. * Strong customer service skills. * Ability to handle difficult customer situations. * Comfortable utilizing up-sell techniques. * Strong cash handling skills, including the use of POS systems. * Strong verbal communication skills. * Demonstrated consistency, accuracy and follow-through. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. * Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met. * High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Technician B

Auto Plus Pep Boys Belmont AL, 35611

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary A Technician is primarily responsible for the efficient diagnosis, repair, and replacement of general automotive parts and accessories. A successful Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle. A Technician will conduct a wide variety of diagnoses and repairs; including but not limited to brakes, drivability, emissions, steering and suspension, electrical, state safety and emissions testing, maintenance services, HVAC, starting and charging, and major engine. Duties & Responsibilities * A Technician is responsible for all aspects of diagnosing and repairing a customer's vehicle, as well as, caring for the vehicle while it is being repaired and properly securing it after the repair is completed. * We adhere to a "do it right the first time" philosophy and a successful Technician will not exceed two or more comebacks within a four-week period of time. * Will maintain a 90% minimum productivity performance level. * Expected to comply with company policies and procedures, loss prevention, safety, and environmental codes and ordinances. * Will ensure training completions are maintained at 100%. * Will be a resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates. * Will passionately focus on customer needs, and drive the service center's performance with the highest degree of integrity and trust. Must be approachable by both customers and associates. * The successful Technician will be expected to maintain technical capabilities to ensure proficient use of service equipment and maintain certification status. * Strong customer service skills. * Strong verbal communication skills. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required * Minimum of 6 months' experience as a certified technician or mechanic and two ASE's (Brakes & Steering and Suspension) are required. * Additional ASE's are strongly encouraged. ASE equivalent certifications may be considered as part of the qualification process. Requires all Technicians to achieve the required ASE certifications within two ASE testing cycles * We promote a safe and skillful service operation, therefore, we pre-pay ASE registration and testing fees for Technicians who attempt to achieve their required ASE certifications * Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures * Ability to apply basic mathematical concepts such as addition, subtraction, multiplication, division, percentages and fractions. Must be able to apply mathematical formulas to calculate commission, discounts and interest * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables * Ability to work Days, Nights, Holidays and Weekends Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. * Talk and hear. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Master Technician

Auto Plus Pep Boys Belmont AL, 35611

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles. Duties & Responsibilities * Ensure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards. * Conduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed. * Maintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form. * Maintain company directed productivity, training development plan, and comeback performance levels. * Approachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers. * Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances. Knowledge, Skills, and Abilities * Valid Driver's License. * Successful completion of Background and Drug tests. * 1-2 years of related experience in the automotive service environment. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * ASEs required; ASE A1 through A8- Electrical and Engine Performance is strongly preferred; state certifications/licenses where required. * Strong customer service skills. * Strong verbal communication skills. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting. * Possesses fine motor skills to safely operate tools. * Climb up and down ladders to retrieve merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

S

Spectrum Retail Sales Associate (Bilingual-Spanish)

Spectrum Athens AL, 35612

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us gr...

Posted Yesterday

A

General Service Tech

Auto Plus Pep Boys Madison AL, 35758

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles. Duties & Responsibilities * Ensure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards. * Conduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed. * Maintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form. * Maintain company directed productivity, training development plan, and comeback performance levels. * Approachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers. * Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances. Knowledge, Skills, and Abilities * Valid Driver's License. * Successful completion of Background and Drug tests. * Minimum six months of related experience in the automotive service environment. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * ASEs preferred; ASE G1-Auto Maintenance and Light Repair strongly preferred; state certifications/licenses where required. * Strong customer service skills. * Strong verbal communication skills. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting. * Possesses fine motor skills to safely operate tools. * Climb up and down ladders to retrieve merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

A

Mechanic

Auto Plus Pep Boys Madison AL, 35758

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains wit...

Posted 3 days ago

Overview Auto Plus is a major U.S.-based distributor of automotive aftermarket parts. Since 1921, Pep Boys has been one of the nation's leading automotive aftermarket chains with over 7,500 service bays in over 800 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently-owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP). Position Summary Responsible for the efficient diagnosis, repair, and preventive maintenance of vehicles along with replacement of general automotive parts and accessories. Partner with store management and the desk team to deliver superior service and education to customers on problems and proposed solutions for their vehicles. Duties & Responsibilities * Ensure a thorough safety and mechanical vehicle inspection is completed and documented in the work order system for every car assigned to him/her that comes into the shop. Ability to communicate repairs that are necessary for the safety and operational efficiency of the vehicle to customers and management. Recommends additional repairs and services pertaining to scheduled maintenance, vehicle enhancements, and/or upgrades as appropriate. Adheres to MAP (UICS) standards. * Conduct a wide variety of diagnoses and repairs; including but not limited to brakes, all tire related services, including mounting, balancing, and flat repairs, state safety and emissions testing (where required), fluid changes, steering and suspension, maintenance services, starting and charging. Responsible for securing vehicle during repairs and after repairs are completed. * Maintain technical capabilities to ensure proficient, safe use of service equipment. Interprets and applies technical instructions in diagram and text form. * Maintain company directed productivity, training development plan, and comeback performance levels. * Approachable and knowledgeable resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates, management, and customers. * Partner with Management to produce a safe and healthy work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Expected to comply with loss prevention, safety, and environmental codes and ordinances. Knowledge, Skills, and Abilities * Valid Driver's License. * Successful completion of Background and Drug tests. * Minimum six months of related experience in the automotive service environment. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * ASEs preferred; ASE G1-Auto Maintenance and Light Repair strongly preferred; state certifications/licenses where required. * Strong customer service skills. * Strong verbal communication skills. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, squatting, bending, stooping, kneeling, twisting. * Possesses fine motor skills to safely operate tools. * Climb up and down ladders to retrieve merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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