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BBW Assistant Manager - Colonial Mall

Description Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as del...

Posted Today

Description Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager. Building High Performing Teams: * Attract, hire, develop, inspire and retain top talent * Coach, develop and maximize the success of all associates * Build schedules to maximize and leverage sales results * Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates * Build a team that works well together based on the needs of the store * Ensure onboarding and continued training of the associate team * Effectively and fairly manage performance as delegated by the store manager Selling Effectiveness: * Lead and model the selling and customer experience standards * Lead selling efforts to meet selling goals during scheduled shifts * Ensure team communication; reinforcing that associates at every level are focused and accountable to selling * Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail * Direct workforce management activities * Set the direction and goals for the day/shift when associates arrive for work * Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs) * Ensure associates receive scheduled breaks and meal periods (per state specific guidelines) Telling The Brand Story: * Make good, fact-based shopkeeper decisions that keep the store full and abundant * Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life * Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences * Lead consistent focus on delivering emotionally engaging customer experiences * Ensure implementation of company selling strategies * Lead, delegate and execute store standards and maintain a safe, inviting store appearance Operational Excellence: * Direct inventory management activities * Manage controllable expenses * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive * Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues * Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution * of operational activities * Maintain policies and procedures * Incorporate Loss Prevention and safety messages into daily operations * Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store. Qualifications * Proven ability to drive sales results * Strong communication and ability to foster a customer focused selling culture * Able to provide in the moment coaching to associates * Availability for varied weekly shifts including weekend, closing and peak shifts * Prior sales management experience An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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Part Time Assistant Manager (2019 Sixth Avenue Southeast)

Tuesday Morning Decatur AL, 35602

Tuesday Morning is taking the lead in off-price retail offering upscale decorative home accessories, housewares, seasonal goods and famous-maker gifts. Our mission is simple; of...

Posted Yesterday

Tuesday Morning is taking the lead in off-price retail offering upscale decorative home accessories, housewares, seasonal goods and famous-maker gifts. Our mission is simple; offer fresh and exciting merchandise at unbelievable value, with impeccable service. With over 750 stores in 40 states, and continuing to grow, we are always seeking strong leadership to fuel our growth. The Part Time Assistant Store Manager's role is to, take the lead from and, partner with the Store Manager to; engage, motivate and lead a team of associates in operating a profitable store, while creating a positive environment for the associate and the guest. The Assistant Store Manager is the extension of the Store Manager and will provide overall support to drive the Store Manager's vision and direction for the store. Responsibilities: * Sales: Driving sales by creating a sales generating environment through the implementation of all corporate sales directives. * Service: Foster a service oriented environment tailored to the unique seeker, and ensuring the guest is always taken care of the right way. * Merchandise: Ensure Merchandising standards and product presentations are second to none, and create that WOW factor. * Leadership: Provide on-going coaching feedback, empowering your team to do what's right, setting clear expectations and leading by example. * Communication: Set the vision and direction for the store, share information to align your team – help them feel a part of something big. Skills & experience: * 2-3 years of progressively responsible retail, and at least 1 year of supervision, experience required. Must understand and be able to execute concepts related to financial principles, inventory management, and merchandising. Bachelor's degree preferred. * Possess strong leadership skills with the ability to train, coach and mentor associates with professional maturity. * Ability to make decisions, communicate, analyze financial information, problem solve, organization and computer skills. * Must be 21 years of age. * Ability to relocate, for future growth and promotional opportunities, strongly desired. We offer competitive compensation, excellent benefits to include 401(k), best-in-class products and more, in a high performing environment. Working in our stores provides you with unlimited possibilities to start or expand your career. * CB*

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Store Manager In Decatur AL

Dollar General Corporation Decatur AL, 35602

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embod...

Posted Yesterday

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together! Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: * Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. * Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. * Make recommendations regarding employee pay rate and advancement. * Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. * Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. * Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. * Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. * Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. * Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. * Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. * Provide superior customer service leadership. * Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. * Ensure that store is adequately equipped with tools necessary to perform required tasks. * Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. * Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to perform IBM cash register functions to generate reports. * Knowledge of inventory management and merchandising practices. * Effective oral and written communication skills. * Effective interpersonal skills. * Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) * Good organization skills with attention to detail. * Ability to solve problems and deal with a variety of situations where limited standardization exists. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of management experience in a retail environment preferred. COMPETENCIES: * Aligns motives, values and beliefs with Dollar General values. * Supports ownership by tapping into the potential of others. * Acts as a liaison between the corporate office and store employees. * Fosters cooperation and collaboration. * Interacts with staff tactfully yet directly and maintains an open forum of exchange. * Demonstrates responsiveness and sensitivity to customer needs. * Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). * Provides continuous attention to development of staff. * Recruits, hires and trains qualified applicants to fulfill a store need. * Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. * Fast-paced environment; moderate noise level. * Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer.

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Pharmacy Manager

Wal-Mart Decatur AL, 35602

Employment Type Full Time Position Description * Drives sales and profit in the Pharmacy and OTC areas * Ensures compliance with Company and legal policies, procedures, and ...

Posted 2 days ago

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American Eagle Outfitters - Store Manager - United States

American Eagle Decatur AL, 35602

POSITION SUMMARY: The Store Manager acts as if he or she is the business owner and has ultimate responsibility* for the daily operations of the store. The Store Manager is accou...

Posted 2 days ago

POSITION SUMMARY: The Store Manager acts as if he or she is the business owner and has ultimate responsibility* for the daily operations of the store. The Store Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Store Manager is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Store Manager REPORTS TO: District Manager STATUS: Full Time Non Exempt SUPERVISES: Store Management, Store Associates RESPONSIBILITIES: Leadership * Motivate and inspire the team by delivering a compelling vision and purpose which encompasses American Eagle Outfitter's Core values. * Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors. * Establish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards. * Build and support effective relationships with associates, peers and supervisor to effectively lead positive change. * Lead the management team through effective implementation of all AEO performance management tools and processes (IDP, MPI, Success Factors, MDP, etc.) * Lead productive weekly leadership meetings that align with and drive the business strategy. * Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance. Drive for Results * Create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology. * Manage the controllable components of the P&L to achieve all store financial and expense targets. * Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results. * Train and develop team on business acumen to drive business performance. * Lead the use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media) * Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs. * Builds customer loyalty through in-store experience, utilization of social media and email capture. Talent Management * Recruit, hire, develop and retain a high performing management and associate team. * Teach, train and coach the store management team through successful completion of MDP to develop future leaders for the company. * Consistently assess and provide ongoing performance feedback on LOD skills, job accountabilities and Success Factors through real-time coaching, scheduled touchbases, individual development planning and the performance review process. * Develops succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities. * Leads the annual review process for store management and associate team. * Manage all compensation decisions in partnership with the District Manager. * Drive employee engagement by recognizing and rewarding employees for outstanding performance. * Ensure that the store management team adheres to and enforces all employment practices and policies. * Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk. Visual & Operational Execution * Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers. * Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe. * Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales. * Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). . * Oversees and ensures efficiency of all daily operational procedures. * Ensure store audit compliance and shrink results meet company loss prevention standards. QUALIFICATIONS: * Minimum high school education or equivalent. * Minimum of 3 years of retail or equivalent management experience preferred. * Strong prioritizing, interpersonal, problem‐solving & planning skills. * Knowledge and understanding of employment laws including compliance with federal, state and local requirements. * Demonstrated ability to manage complex and competing priorities. * Strong communication, presentation, delegation and follow-up skills. * Demonstrated conflict management and resolution skills. * Demonstrated proficiency in training, sales generation and leading of functional teams. * Demonstrated ability to analyze business trends and reporting to drive sales. * Demonstrated ability to coach, provide feedback and manage substandard performance. * Demonstrated ability to communicate effectively with customers and store team. * Demonstrated ability to work in a fast‐paced and deadline‐oriented environment. * Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends. * Ability to perform Essential Job Functions. * Computer and technology proficient. * In locations where the Store Manager reports into a General Manager, the General Manager has ultimate responsibility for the store. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

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General Manager

Sonic Drive-In Decatur AL, 35602

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, ...

Posted 2 days ago

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below:●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards ●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices●Performs restaurant opening and/or closing duties●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels ●Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures●Completes and maintains all drive-in restaurant employment related records and payroll records●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. ●Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints●Interview and hire restaurant crew and management team members to achieve proper staffing levels●Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends●Develop and implement a marketing plan Additional General Manager Requirements:●High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays●Knowledge of recruiting, interviewing and selection practices●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations●Leadership and supervisory practices and skills; effective verbal and written communication skills●Basic accounting and computer skills●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems●Problem solving, decision-making and conflict-resolution skills●Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.Apply

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Restaurant General Manager

Steak N Shake Co Decatur AL, 35602

General Manager Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n ...

Posted 3 days ago

General Manager Job Description Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The General Manager will partner directly with his/her District Manager and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: District Manager 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and Ongoing Accountabilities * Create an environment of sales growth through guest focus and delivery of Steak 'n Shake procedures and policies * Identify, Train and Develop Trainers, Operations Supervisors, Managers and Restaurant Managers * Develop, Focus and Motivate the Management team to consistently deliver the Steak 'n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices * Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest * Lead Restaurant team to deliver Every Store Perfect (ESP) and Field Results Report (FRR) measurements and financial expectations * Manage all restaurant costs to deliver positive cash flow * Maintain strict compliance with food, health, safety and security standards and procedures * Create a safe environment free of harassment * Deliver best in class QSC standards * Lead by Example * Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach * Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management * Has the final authority over discipline and termination decisions. Participates in hiring and promotion process Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n Shake Guest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Train and motivate managers and associates to deliver great hospitality toward all guests and other associates Consistently and effectively communicate with Managers and Associates through scheduled meetings, shift huddles, communications boards, training sessions and formal and informal coaching Create a positive team environment through selecting service oriented Associates who are aligned through shift huddles, updated communication boards, 7 day / 30 day and 6 month evaluations, and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy and adjust due to local influences Execute the 14 point walk using the "Three in One" toolâ€" ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately set up / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Assess current and future staffing needs, create and execute staffing plans to ensure 100% staffing on all shifts, year round Interviews and approves all associate hires utilizing the Select the Best tool â€" ensuring the candidate exemplifies the 4 I's; Image, Intensity, Integrity, Intelligence Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Deliver QSC standards through effective associate and management communication of standards and expectations Train and ensure all safety procedures are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DM for posting by 5 pm on Friday Validate appropriate staffing levels of well-trained associates on all shifts Validate effective food ordering and accurate inventory levels within the restaurant Ensure proper receiving of food deliveries, storage and posting into the Food Management System Complete period and quarterly inventory and accurately post into the back office Food Management System Manage "other supplies" and small wares to ensure adequate amount of supplies are available at all times Maintain strict adherence to the cash handling and banking policies and procedures Validating effective completion of shift tools and administrative duties as designed by Steak 'n Shake Ensure strict adherence to all State and Federal regulatory laws 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. * Implements procedures, training and programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Mission, Vision and Principles * Interviews and hires Associates within compliance of FLSA and Steak 'n Shake guidelines * Takes responsibility for financial results * Serves as a resource to colleagues and as a mentor to less experienced Managers * Analyzes and provides solutions using Steak 'n Shake programs to resolve complex problems within the restaurant 3. REQUIREMENTS: Typical minimum requirements to perform the job. * High School graduate or equivalent education preferred * Certified in all Service and Production Stations at Steak 'n Shake or equivalent experience * ServSafe certified * Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures * Positive, motivating communication skills * Strong organization and time management skills * Strong coaching and mentoring skills * Flexible and adaptable to changing circumstances * Ability to read, write, perform mathematical calculations and analyze data * Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach * Able to work in excess of 50 hours per week while standing, walking and stretching * Able to lift, carry, push and pull 30 lbs * Able to perform any task performed by a service or production associate * Able to see across the restaurant to monitor and oversee the operation * Able to legally operate a motor vehicle * Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns

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Service Manager Trainee

Auto Plus Pep Boys Decatur AL, 35601

Overview Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarke...

Posted Yesterday

Overview Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico. Position Summary Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position. Duties & Responsibilities * Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws. * Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems. * Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback. * Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems. * Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates. * Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs. * Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies. * Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices. * Partner with the Fleet business team to maintain and build Fleet service customer relationships. * Advise associates, technicians, and customers on tires, parts and service programs. * Effectively communicates with all store associates, managers, and customers. * Key holder and responsible for basic and detailed opening and closing responsibilities. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * One year of experience in automotive service environment. * Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience. * Valid Driver's License. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Acted as a work lead or supervisor previously. * Ability to exercise judgement and to work independently. * Strong customer service skills. * Ability to handle difficult customer situations. * Comfortable utilizing up-sell techniques. * Strong cash handling skills, including the use of POS systems. * Strong verbal communication skills. * Demonstrated consistency, accuracy and follow-through. * Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. * Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met. * High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Manager In Training

The Finish Line, Inc. Decatur AL, 35602

This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description. Position Titl...

Posted Today

This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description. Position Title: Manager in Training Summary: Assists Store Manager in all aspects of daily shift management by performing the following duties. Mangers in Training must be 21 years of age or older, except where such requirements are prohibited by law. Sample Responsibilities: * Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising. * Maintains both individual and shift sales. * Provides daily shift floor coverage. * Trains Sales Associates. * Supervises POS. * Provides security & loss prevention in store. * Oversees contest management (Tracking Results & Coaching Performance). * Organizes shipments, transfers & merchandise. * Performs maintenance of store. * Opens and closes store. * Ensures minimum sales volumes are maintained for Store to qualify for Manager in Training position. * Holds accountability for store sales and metrics. * Holds accountability for stock and merchandise flow. * Maintains company standards regarding personal and store sales/performance metrics. Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Requires standing approximately 5 – 8 hours per day usually 3 – 5 days per week. * During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a 1 – 12 hour day. * Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks. * May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. * Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher. * Required to work a minimum of 45 hours per week.

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Store Manager

The Finish Line, Inc. Decatur AL, 35602

This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description. Position Titl...

Posted Today

This is a summary of some of the key duties, responsibilities, and physical demands expected of this position. It is not intended to be a complete job description. Position Title: Store Manager Summary: Is accountable for managing all day-to-day operations of an individual Store by performing the following duties. Store Managers must be 21 years of age or older, except where such requirements are prohibited by law. Sample Responsibilities: * Supervises one or more lower-level management staff and other Store personnel. * Supervises staff in accordance with corporate human resource policies. * Monitors staffing, scheduling and motivation of staff. * Recruits and hires new staff as needed. * Maintains a structured Store training program, as set forth by the corporate office. * Monitors operations to ensure that standards are met and maintained regarding customer service, merchandise presentations, Store cleanliness, shrinkage, and operating cost controls. * Monitors deliveries to, and product movement within the Store to ensure effective inventory and merchandise management. * Demonstrates salesmanship skills by maintaining sales and accessory levels as per established profit goals. * Ensures the fiscal integrity of the Store by accounting for all cash, merchandise and other Store assets. * Holds accountability for store sales and metrics. * Holds accountability for stock and merchandise flow. * Maintains company standards regarding store sales/performance metrics. Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Requires standing approximately 5 – 8 hours per day usually 3 – 5 days per week. * During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a 1 – 12 hour day. * Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks. * May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. * Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher. * Required to work an average of 48 hours per week.

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BBW Assistant Manager - Colonial Mall

Part Time Assistant Manager (2019 Sixth Avenue Southeast)

Store Manager In Decatur AL

Boost your job search productivity with our free Chrome Extension!

Pharmacy Manager

American Eagle Outfitters - Store Manager - United States

General Manager

Restaurant General Manager

Service Manager Trainee

Manager In Training

Store Manager

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