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Patient Relations Coordinator

American Family Care, Inc. Prattville AL, 36066

Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records an...

Posted 3 weeks ago

Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Essential Duties and Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards. * Register patients, update patient records, and verify insurance accurately and timely * Follow company procedures related to workers' compensation and occupational medicine patients * Determine, collect and process patient payments and address collection and billing issues * Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Prepare, sign, and drop the deposit in the safe on a nightly basis * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation. * Maintain office supplies * Observe safety and security procedures; promote a safe and pleasant work environment * Report potentially unsafe conditions to management * Regular attendance to ensure efficient clinic operations * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships.

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Public Affairs Specialist

Department Of Defense Montgomery AL, 36101

* Videos * Duties HelpDuties Summary Additional Information: This announcement may be used to fill one or more vacancies....

Posted 2 weeks ago

* Videos * Duties HelpDuties Summary Additional Information: This announcement may be used to fill one or more vacancies. Duties and responsibilities vary and may increase according to grade level. This public notice may be used to fill target grades (e.g. GS-05 Target GS-07). Learn more about this agency Responsibilities * Follows established procedures in support of the commander's priorities by carrying out a variety of recurring precedent public affairs assignment. * Assists in producing materials that support the commander's public affairs goals. * Attends a variety of meetings as a representative of the public affairs office. * Assists in planning, organizing, and carrying out the visual information program. Travel Required Occasional travel - You may be expected to travel for this position. Supervisory status No Promotion Potential 7 * Job family (Series) 1035 Public Affairs * Requirements HelpRequirements Conditions of Employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see www.sss.gov * Total salary varies depending on location of position * PCS expenses if authorized will be paid IAW JTR and Air Force Regulations * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments Qualifications GENERAL EXPERIENCE: GS-05: Three years of general experience, one year of which was equivalent to the next lower grade (GS-04) or equivalent. General experience may have included knowledge of commonly used practices of a public affairs program and written and oral communication principles, methods, and techniques sufficient to conduct and coordinate public affairs activities that are well defined and well precedented. SPECIALIZED EXPERIENCE: GS-07: At least one (1) year of specialized experience at the next lower grade (GS-05) or equivalent. Specialized experience which included knowledge of the organization's operations and functions sufficient to communicate accurate information. OR To view qualifying educational requirements and/or combination of education and specialized experience click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-ADMIN KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: * Knowledge of commonly used practices of a public affairs program and written and oral communication principles, methods, and techniques sufficient to conduct and coordinate public affairs activities that are well defined and well precedent. * Knowledge of the organization's operations and functions sufficient to communicate accurate information. * Knowledge of communicating information through visual means sufficient to perform developmental assignments * which may include illustrations, photography, presentations, television/motion picture production, and base cable access television. * Skill in gathering, evaluating, and interpreting information to identify potential problems, arrive at valid conclusions and offer meaningful recommendations and/or resolutions to well precedent, well defined assignments. * Skill in dealing with others in a work relationship to present information orally and to accomplish a given purpose. * Ability to communicate effectively, both orally and in writing; and plan and organize work, and meet deadlines. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

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Patient Relations Coordinator

American Family Care, Inc. Montgomery AL, 36101

Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records an...

Posted 2 weeks ago

Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Essential Duties and Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards. * Register patients, update patient records, and verify insurance accurately and timely * Follow company procedures related to workers' compensation and occupational medicine patients * Determine, collect and process patient payments and address collection and billing issues * Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Prepare, sign, and drop the deposit in the safe on a nightly basis * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation. * Maintain office supplies * Observe safety and security procedures; promote a safe and pleasant work environment * Report potentially unsafe conditions to management * Regular attendance to ensure efficient clinic operations * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships.

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Seasonal Customer Relations Specialist

Suburban Propane Montgomery AL, 36101

Overview Monthly Bonus up to $300 plus competitive pay! We are currently looking for a Customer Relations Specialist to play...

Posted 2 weeks ago

Overview Monthly Bonus up to $300 plus competitive pay! We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Our seasonal employees are so essential to our business that if you are hired for this position we will provide you with a monthly bonus up to $300. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data Why Suburban Propane? Suburban Propane takes pride in serving our seasonal employees and does so by offering competitive pay with seasonal bonus, sick pay, and a 401(k) with company match and immediate vesting based on eligibility requirements. Qualifications * Minimum of 3 years of experience in a customer service role• Minimum of a High School diploma or GED preferred• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment As part of our pre-employment hiring process background checks and drug screens are performed. Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers. Specializing in propane, heating oil and refined fuels, as well as the marketing of natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers through over 600 locations. Suburban Propane is proud to be an Equal Opportunity, Affirmative Action Employer of Females, Minorities, Individuals with Disabilities and Protected Veterans in accordance with all applicable laws.

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Forestry Technician II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is work involved in protecting, reforesting, and inventorying timb...

Posted 2 days ago

Characteristics of Work Benefits Supplemental Questions This is work involved in protecting, reforesting, and inventorying timberlands in accordance with Mississippi Forestry Commission regulations. Incumbents in this classification contact landowners giving advice on proper forestry management practices such as tree planting, timber stand improvement, and establishment of fire lanes. The work also includes assisting suppression crews when needed to control forest fires, assisting landowners in the management of their timber and in reforesting lands, and other public relations work. The work is performed under the general supervision of a forester, and supervision is exercised over specified Forestry Commission employees in lower classifications. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Trains and supervises subordinates in accomplishing objectives and plans of the department's work program. Contacts and works with landowners, giving advice on proper forest management practices, including Best Management Practices, and on methods to improve and protect their forest investment. Checks public lands sales; marks and inventories timber; and supervises sales work. Advises landowners of aerial and ground herbicide application. Assists suppression crews on fires as needed, operating trucks, tractors, and hand tools; analyzes fire reports and maintains records. Ensures needed work on buildings, grounds, fences, and other structures are performed. Prepares detailed forest management plans for public and private landowners, including the ability to read maps and aerial photographs, traverse property, draw maps, and calculate acres. Inspects timber cutting on public lands for violations of the timber sale contract. Assists private landowners in rehabilitation of unproductive land. Takes seedling applications; helps distribute seedlings; and takes care of seeds and seedlings. Conducts safety meetings and performs safety inspections. Trains and supervises planting crews to ensure that proper planting techniques are followed and keeps them supplied with seedlings. Ensures the management of public lands is carried out in accordance with the county wide public lands plan. Trains, supervises, and participates in the planning and execution of prescribed burning of public and private lands. Prepares and conducts youth-group information and education programs. Performs insect and disease recommendations. Operates Global Positioning System Equipment. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: An Associate's Degree from an accredited two-year college in a Forestry related field; AND Experience: Five years of experience in a forestry-related field. OR Education: Completion of sixty (60) semester hours of college course work from an accredited college or university in a Forestry related field; AND Experience: Five (5) years of experience in a forestry-related field. OR Experience: Five (5) years of experience with the Mississippi Forestry Commission as a Forestry Technician I; OR Experience: Five (5) years of experience with the Mississippi Forestry Commission as a Forest Ranger IV. Note: Incumbents who are required to fight wildfires or conduct field work on a routine basis must successfully complete a Moderate Pack Test within ninety (90) days of hire date and annually thereafter. Documentation Required: Applicant must submit a copy of his/her official transcript to verify completion of required course work, if applicable. Applicant must possess a valid Mississippi Driver's License or a valid Driver's License from a contiguous state and attach a copy. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Establishes plans for the management of forest lands and forest resources. 2. Performs duties associated with the development, maintenance, and protection of forest lands. 3. Assists landowners of private and public lands in the management of their timber and in reforesting land.

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Personnel Officer III

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is administrative work with where the incumbent may direct all or ...

Posted 2 days ago

Characteristics of Work Benefits Supplemental Questions This is administrative work with where the incumbent may direct all or various phases of personnel work in an agency or department. Incumbents are required to exercise considerable independent judgment as to detailed procedures in carrying out personnel policies, rules and regulations. The work is done in accordance with department rules and procedures and recommendations are subject to technical or administrative approval, but there is considerable latitude for judgment in giving advice and providing accurate and adequate information as to staffing requirements. The work also includes liaison between various units, divisions and departments, regarding certification of eligible applicants for appointment, promotion, transfer and other personnel transactions. Work assignments are usually general in nature and are received from higher administrative officials. Supervision is generally exercised over subordinate personnel. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Administers an agency or department's personnel program in carrying out the rules, regulations and policies under which it operates, including conducting human resources transactions. Screens candidates for employment, makes investigations and recommendations for appointment, and/or participates the induction and orientation of new employees. Counsels employees, arbitrates disputes, analyzes employee grievances and attempts to correct the situations that are causing friction and dissatisfaction. Assists in development of self-education courses and other educational programs. Makes recommendations concerning staffing, training, temporary appointments, salary increases, and other personnel matters. Provides assistance and/or consults with administrative superior on technical personnel administration matters. Interprets the laws, rules, and regulations to department officials and employees involving problems of classification, pay, layoffs, suspension, separations, leave, reinstatements, and reemployment. Counsels and/or assists division heads and supervisors on their personnel needs and problems. Prepares organizational charts, tables, and reports of personnel action activity. Maintains liaison between the department and other departments or agencies of state government. Participates in fringe benefit studies and meetings to maintain and expand benefits of hospitalization insurance, life insurance, salary schedule and Workers Compensation Insurance. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university in Personnel Management, Public Administration, or a related field; AND Experience: Two (2) years of experience in work related to the described examples, with demonstrated experience in employee benefits administration, performance appraisal, position classification, position management, salary determination, employee selection process, and/or training functions. OR Education: A Bachelor's Degree from an accredited four-year college or university in Personnel Management, Public Administration, or a related field; AND Experience: Three (3) years of experience in work related to the described examples, with demonstrated experience in employee benefits administration, performance appraisal, position classification, position management, salary determination, employee selection process, and/or training functions. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Seven (7) years of experience in work related to the described examples, with demonstrated experience in employee benefits administration, performance appraisal, position classification, position management, salary determination, employee selection process, and/or training functions. Substitution Statement: Related education and related experience may be substituted on an equal basis, except there shall be no substitution for the demonstrated experience required. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Administers a division, department, or agency's personnel policies in such areas as recruitment, selection, promotion, classification, compensation, performance appraisal, staffing, grievances and/or terminations. 2. Interprets rules and regulations pertaining to the above subjects and may advise supervisor and others regarding same. 3. Researches and prepares reports on technical personnel issues. 4. Participates in studies and meetings to maintain and expand services and policies when requested to do so.

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Health Program Specialist, Sr

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is professional and/or supervisory work in implementing, coordinat...

Posted 6 days ago

Characteristics of Work Benefits Supplemental Questions This is professional and/or supervisory work in implementing, coordinating, monitoring, and evaluating a public health program. Work involves providing guidance and technical expertise to persons engaged in planning, implementing, and administering a health program. Incumbents participate in research activities, statistical data collection, completion and submittal of program reports, development of grant proposals, establishment of uniform procedures and standards of operation, an d other administrative functions. Supervision may be exercised over lower-level specialists and other program personnel, and is received from an administrative superior. Examples of Work: Examples of work performed in this classification include, but are not limited to, the following: Participates in the collection and maintenance of statistical records relating to health program activities. Prepares statistical and program analysis reports for submission to proper authorities and the general public. Plans and coordinates health education program to reduce the risk to the general public of contracting communicable diseases; informs susceptible individuals of the nature of the disease and disease prevention methods. Coordinates program activities with other agency departments. Testifies before legislative committees, local government bodies, and civic organizations regarding program goals and activities as requested. Participates in the reception and dispensing of grant funds, and ensures that grant requests are in compliance with the programs's policies, procedures and guidelines. Participates in field inspections to ensure grant monies have been expended for purpose state in grant applications. Performs related or similar duties as required or assigned. Minimum Qualifications: These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing , identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university in public health, health administration, nursing, public or business administration, urban or regional planning, education, or a related field; AND Experience: One (1) year of experience in work related to the described duties. OR Education: A Bachelor's Degree from an accredited four-year college or university in public health, health administration, nursing, public or business administration, urban or regional planning, education, or a related field; AND Experience: Two (2) years of experience related to the described duties. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Provides guidance and technical expertise to program staff and other employees engaged in planning, implementing, and administering a health program. 2. Coordinates the activities of an assigned health program or part thereof. 3. Serves as a professional resource to the professional and medical community and the public at large at local, state, and national levels. 4. Participates in the reception and dispensing of grant funds.

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Op/Mgmt Analyst Principal

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is administrative work conducting projects which involves planning...

Posted 2 days ago

Characteristics of Work Benefits Supplemental Questions This is administrative work conducting projects which involves planning, evaluation, operational auditing, financial and management analysis, applied research, and related areas. This level is distinguished from the Senior Analyst level by the increased supervisory responsibilities; the size, scope, and impact of the projects to which assigned; the specialized knowledge or skill required for job performance; and the wider latitude given for independent action. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Coordinates multiple projects and assignments requiring specialized skills and knowledge and involving personnel from a number of organizational levels or disciplines. Consults with administrators, program directors, and staff at all levels concerning planning, evaluation, management and analytical techniques, and their application. Makes decisions based on guidelines, policies, and procedures. Establishes project objectives; determines data collection and analysis procedures; and develops work plan and time tables to meet deadlines. Identifies operational problems in administrative or program policies and procedures. Makes oral and written reports containing findings and recommendation; assists in implementing solutions. Interacts with governmental agencies, elected public officials, private organizations, and the general public in executing project assignments. Assigns and reviews projects and provides technical assistance and general supervision to Operations/Management staff according to priorities and plans established by an administrative superior. Assists in identifying staff and budget needs for established comprehensive programming factors. Assesses consistency and progress of programmatic achievements in light of stated goals and objectives; identifies potential areas of weakness which may adversely affect operating, supportive, and service delivery capabilities of the agency. Consults with organizational units within the department concerning new or modified management and/or operating policies and procedures which might be required by federal, state, and departmental directives, laws, or regulations. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university; AND Experience: Four (4) years of experience related to the described duties. OR Education: A Bachelor's Degree from an accredited four-year college or university; AND Experience: Five (5) years of experience related to the described duties. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Nine (9) years of experience related to the described duties. Substitution Statement: Above graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma), related education and related experience may be substituted on an equal basis. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Manages the activities and operation of a special projects area for a state agency, which may require management of multiple projects. 2. Interacts and/or consults with a variety of individuals which includes agency personnel, state and local officials, other state agencies, outside professionals, and/or the general public. 3. Prepares and delivers oral and written reports. 4. May supervise Operations/Management staff.

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Em-Emergency Mgmt Specialist I

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is entry level technical and public contact work in the developmen...

Posted 6 days ago

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Staff Officer I

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is technical or administrative work in assisting an administrative...

Posted 2 days ago

Characteristics of Work Benefits Supplemental Questions This is technical or administrative work in assisting an administrative superior in formulating, directing, and coordinating a wide variety of a Bureau's functional areas of work. Thorough knowledge is required of the operation of the agency as well as considerable knowledge in the Bureau methods and procedures which are related to the functional areas of work assigned. The work includes responsibility for analyzing administrative problems and requires the exercise of a high degree of independent judgment in the interpretation, application, and enforcement of statutes, rules, regulations, and policies. The incumbent establishes objectives, standards, and control measures within the context of broad, general policy guidelines for a program having significant statewide or regional impact. The incumbent also assists the Bureau Director in determining major policy and provides input into other significant agency operations. Contacts outside the immediate agency require tact and diplomacy in discussing important and controversial subject matter. Employees work under the general supervision of the Bureau Director. Supervision may be exercised over subordinate staff but is not required. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Coordinates major projects. Represents the interests of a Bureau and its programs with other institutions, state officials, and the general public. Reviews the work of the various sections, branches, and field offices; coordinates their activities and advises them on matters of policy and administration. Recommends needed regulations, policies, and procedures for proper administration of programs. Maintains liaison with other agencies, divisions, or departments of municipal, county, state, and federal government. Participates in fiscal accounting and budgeting activities. Gives administrative leadership to programs within a Bureau. Maintains effective public relations with other state agencies and the public, including interpretation and advocacy of agency policy. May act in the place of the Bureau Director in his/her absence. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university; AND Experience: Five (5) years of special experience defined below, two (2) years of which must have been in line or functional administrative or advanced supervision. OR Education: A Bachelor's Degree from an accredited four-year college or university; AND Experience: Six (6) years of special experience defined below, two (2) years of which must have been in line or functional administrative or advanced supervision. Substitution Statement: Above high school or equivalent (GED or High School Equivalency Diploma), related education and special experience may be substituted on an equal basis, except there shall be no substitution for the two (2) years of line or functional administrative or advanced supervision. Special Experience: Employment must have been in an administrative, professional capacity in an area of work related to the functional responsibility of the bureau in which the position exists. In those bureaus where registered specialists provide the primary source of functional and technical knowledge for planning and accomplishing the mission of the bureau, the incumbent may also be required to be registered and experienced in that profession. Work experience must have included supervising and coordinating a variety of functions. Documentation Required: Applicant must attach a valid copy of his/her certification or registration, when applicable. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Coordinates projects and activities. 2. Makes recommendations and provides leadership for program administration. 3. Maintains effective public relations. 4. Performs special duties as necessary.

Patient Relations Coordinator

Public Affairs Specialist

Patient Relations Coordinator

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Seasonal Customer Relations Specialist

Forestry Technician II

Personnel Officer III

Health Program Specialist, Sr

Op/Mgmt Analyst Principal

Em-Emergency Mgmt Specialist I

Staff Officer I

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Patient Relations Coordinator

Public Affairs Specialist

Patient Relations Coordinator

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Seasonal Customer Relations Specialist

Forestry Technician II

Personnel Officer III

Health Program Specialist, Sr

Op/Mgmt Analyst Principal

Em-Emergency Mgmt Specialist I

Staff Officer I

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