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Customer Service Associate

Southeastern Grocers Prattville AL, 36066

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loya...

Posted 2 days ago

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.

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Customer Service Associate

Southeastern Grocers Millbrook AL, 36054

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loya...

Posted 2 days ago

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.

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Customer Service Associate

Southeastern Grocers Wetumpka AL, 36092

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loya...

Posted 2 days ago

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.

A

Customer Service - Inside Sales

New!

Acme Brick Tile & More Montgomery AL, 36101

Summary Interviews customers and records interview information into computer for customer service by performing the following duties. Essential Duties and Responsibilities inclu...

Posted Today

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Customer Service Associate II

Lowe's Companies, Inc. Montgomery AL, 36101

Position Description Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading ...

Posted Yesterday

Position Description Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Job Requirements CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week. Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays. Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. Preferred Qualifications Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. 1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year experience working in any department at a Lowe's retail store. Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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Branch Sales & Service Associate I (U)(Mlo)

New!

PNC Bank Montgomery AL, 36101

Job Profile * Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportuniti...

Posted Today

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Customer Service Associate

Southeastern Grocers Montgomery AL, 36101

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loya...

Posted 2 days ago

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.

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Customer Service Associate

Southeastern Grocers Clanton AL, 35046

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loya...

Posted 2 days ago

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.

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Customer Service Rep(05826) - 164 North Memorial Drive

New!

Domino's Pizza Prattville AL, 36066

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the...

Posted Today

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

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Customer Service Representative Prattville Alabama

New!

Family Dollar Stores, Inc. Prattville AL, 36066

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Today

Customer Service Associate

Customer Service Associate

Customer Service Associate

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Customer Service - Inside Sales

Customer Service Associate II

Branch Sales & Service Associate I (U)(Mlo)

Customer Service Associate

Customer Service Associate

Customer Service Rep(05826) - 164 North Memorial Drive

Customer Service Representative Prattville Alabama

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Customer Service - Inside Sales

Customer Service Associate II

Branch Sales & Service Associate I (U)(Mlo)

Customer Service Associate

Customer Service Associate

Customer Service Rep(05826) - 164 North Memorial Drive

Customer Service Representative Prattville Alabama

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Customer Service Sales Associate at Deatsville, Alabama.

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