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Information Technology Specialist

Department Of The Air Force Montgomery AL, 36101

* Videos * Duties HelpDuties Summary Click on "Learn more about this agency" button below for IMPORTANT additional informati...

Posted 1 week ago

* Videos * Duties HelpDuties Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to plan and coordinate the testing, operations, systems solutions, and maintenance of hardware and software systems to minimize interruptions. Learn more about this agency Responsibilities * Analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization. * Applying analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations. * Design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. * Planning, installation, configuration, testing, implementation, and management of the systems environment in support of the organization's IT architecture and business needs. * Planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice. * Planning, development, implementation, and administration of systems for the acquisition, storage, and retrieval of data. Travel Required Occasional travel - You may be expected to travel for this position. Supervisory status No Promotion Potential 15 * Job family (Series) 2210 Information Technology Management Similar jobs * Computer Security Specialists * Computer Support Specialists * Database Management System Specialists * Information Technology Specialist (It Specialist) * Specialists, Computer Security * Specialists, Database Management System * Requirements HelpRequirements Conditions of Employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see www.sss.gov * Total salary varies depending on location of position * PCS expenses if authorized will be paid IAW JTR and Air Force Regulations * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * This position is subject to provisions of the DOD Priority Placement Program * Per National Defense Authorization Act (NDAA) of fiscal year (FY) 2017. Section 1111 modifies 5 United States Code (U.S.C.) 3326; Veterans who are retiring within 180 days of appointment effective date may require a 180 day waiver package Qualifications BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Information Technology-related experience demonstrating each of the following competencies: 1-attention to detail-through when performing work and conscientious about attending to detail, 2-customer service-works with clients and customers to assess needs, provide information or assistance, and resolve their problems or satisfy their expectations, 3-oral communication-express information to individuals or groups effectively, 4-problem solving- identifies problems, determines accuracy of information, uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: For GS-9: 1 year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: 1 year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: 1 year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: 1 year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: 1 year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. For GS-15: 1 year of specialized experience equivalent to the GS-14 that demonstrated experience in representing the IT program at senior and executive levels with government and contractor organizations; providing expert technical advice and guidance to senior leadership on appropriate application of technology to meet current and future mission requirements; advising on maturity and viability of emerging IT solutions to include recommendations; development and implementation of IT capabilities and policy; performs oversight roles within the planning implementing, monitoring, and assessing programs; applies project management techniques and analytical processes to the planning, design, and implementation of new and improved systems; and reviews application of IT solutions including technological cost estimates. Click on the following link to view occupational requirements for this position: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

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Information Technology (It) Specialist

Department Of Veterans Affairs Montgomery AL, 36101

* Videos * Duties HelpDuties Summary The position is in the End User Operations, Office of Information and Technology (OI&T)...

Posted 1 week ago

* Videos * Duties HelpDuties Summary The position is in the End User Operations, Office of Information and Technology (OI&T). The incumbent performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures. Learn more about this agency Responsibilities This is an open-continuous announcement. The first cut-off date to consider applications for referral to the selecting official will be two weeks from 08/30/2018. We will accept application packets on an on-going basis. Qualified applicants will be referred to the selecting official every two weeks from the initial cut-off date. Complete applications submitted prior to 11:59 p.m. EST on the established cut-off date will receive consideration for referral to the selecting official. Applications received after each cut-off date will be considered on the next cut-off date until the closing date of this announcement. Major Duties: * Diagnosing and/or resolving problems in response to customer reported incidents via trouble tickets: escalating problems to the Lead or Supervisory IT Specialist as appropriate; * Manages the movement and installation of IT equipment to assure coordination of IT support and customer service; * Configuring devices and software applications following established procedures; * Submitting recommendations to improve the efficient use of the system and responding to special requests for system data; * Providing account management support, client connectivity support and client application support for various devices. Work Schedule: This full-time position supports 24/7 operations throughout the calendar year. Work is typically performed on the day shift; however, candidate may be subject to overtime work, shift work, and/or work on rotating shifts to include evenings, weekends, and holidays. Telework: Not available Virtual: This is not a virtual position. You will be required to work at a VA facility. Position Description Title/PD#: Information Technology (IT) Specialist/PD#17041-A Physical Requirements: The work is sedentary, but may involve intermediate periods of walking, bending, stooping, lifting, carrying, regularly moving (up to 50 pounds) computer components and supplies, reaching, pulling, and working at a keyboard and monitor. Subject to call back outside tour of duty. Travel Required Occasional travel - You may be expected to travel for this position. Supervisory status No Promotion Potential None * Job family (Series) 2210 Information Technology Management Similar jobs * Computer Support Specialists * Information Systems Managers * Information Technology Specialist (It Specialist) * Managers, Information Systems * Requirements HelpRequirements Conditions of Employment * You must be a U.S. citizen to apply for this job. * Subject to a background/suitability investigation. * Designated and/or random drug testing may be required. * May serve a probationary period. * Selective Service Registration is required for males born after 12/31/1959. * A complete application package; Resume, Transcripts, etc. * Selected applicants will be required to complete an online onboarding process. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. For this position, individuals must have IT-related experience demonstrating each of the four competencies listed below. 1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: You must have one year of specialized experience equivalent to the next lower grade level in the federal service; experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. For the GS-12, you must have one year of specialized experience equivalent to the GS-11 level that includes participating as a team or project leader with others as required in a virtual environment that is accountable to the IT Manager; planning and delivering technical support services; providing a variety of IT support services essential to the effective operation and performance of IT systems; identifying and analyzing problems using structured problem resolution approaches, and works with: network specialists, application developers, system administrators, security specialists, and vendors to prevent recurring problems; documenting solutions to problems and recommends fundamental changes to system configurations to prevent recurrences; coaching and training junior IT Specialists in resolving highly complex IT problems and systems issues; responsible for diagnosing and/or resolving the complex problems in response to customer reported incidents via trouble tickets; serving as key escalation/coordination point between junior IT Specialists and Enterprise Service Lines, vendors and similarly specialized teams; escalating and/communicating problems requiring higher elevation to the Lead or Supervisory IT Specialist; applying physical security protocol for IT controlled spaces. There is no educational substitution for the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This job does not have an education qualification requirement.

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Systems Manager II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions Positions in the Information Technology (IT) Management family are resp...

Posted 3 days ago

Characteristics of Work Benefits Supplemental Questions Positions in the Information Technology (IT) Management family are responsible for the overall management and supervision of a staff of technical and support personnel who provide Information Technology services. These roles may be found within an Agency or in a unit of Information Technology Services (ITS). They are differentiated from the various ALead@ roles in the Information Technology Career Model in that their focus is on broader management issues including planning, organizing, and integrating the functions that report to them. The Systems Manager II position has responsibility for managing professional and support staff in two or more core functions (e.g. infrastructure, operations and support and systems delivery) or where there are professional and technical staff working in areas of systems delivery and integration. The Systems Manager II may also be responsible for managing highly technical and specialized staff in areas of infrastructure (e.g. systems engineering, systems network engineering, data administration) where incumbents have a great deal of expertise in infrastructure, technology and planning. Incumbents at this level have broader responsibilities that include complex applications, multiple platforms, and possibly a larger MIS staff. Their primary focus is on providing their Agency or Information Technology Services unit with optimal systems and services to support their business needs. In this role they are typically a key member of the management team for the Agency supported or within the Information Technology Services organization. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Manages highly technical and specialized resources that support core agency functions related to complex information systems and infrastructure such as systems engineering, network engineering, and database administration. Manages the technology resources (infrastructure, operations, support, and systems delivery)of the agency to meet business needs. Provides technical leadership and expertise to assign staff in deploying the technologies and/or platforms used by the agency. Researches technology trends and makes recommendations that enhance the agency's business applications to ensure program objectives are met. Manages the activities and functions of assigned areas to ensure integrated delivery of systems. Makes recommendations to improve and enhance the agency's infrastructure environment. Coordinates the resolution of technical problems in conjunction with vendors and other technical staff. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Bachelor's Degree from an accredited four-year college or university in computer science, data processing, business information systems, or a related field; AND Experience: Eight (8) years of directly related experience in a similar technical environment. OR Education: An Associate's Degree from an accredited two-year college in computer science, data processing, business information systems, or a related field; AND Experience: Ten (10) years of directly related experience. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Twelve (12) years of directly related experience. Substitution Statement: Related education and directly related experience may be substituted on an equal basis. Possession of an Institute for Certification of Computer Professionals (ICCP) certificate based on successful completion of an exam may be substituted for one (1) year of the required experience (certificate must be attached). Essential Functions: Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following. 1. Manages the strategic activities of the technical staff to ensure adequate systems delivery, problem resolutions, and maximum utilization of resources. 2. Manages the technical environment to ensure adequate resources and expertise are available to meet the business needs of the agency and to ensure future growth. 3. Provides leadership and makes recommendations regarding the planning, budgeting, and effective use of existing and new technology resources. 4. Coordinates the maintenance of existing systems and the deployment of new systems.

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Programmer Analyst II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is technical work in information technology and data management in...

Posted 3 days ago

Characteristics of Work Benefits Supplemental Questions This is technical work in information technology and data management in which the incumbents are involved in analyzing, researching, and evaluating existing applications systems, and designing and developing new or enhanced systems to support the business and/or user needs. Incumbents provide acceptable automated systems using a variety of platforms and technologies through the development of logic, coding, and testing of applications programs. Individuals in this family work directly with users to define/confirm systems requirements and provide training and assistance in applications. The Programmer Analyst II is the career level where incumbents are fully qualified to work on all aspects of programming and analysis assignments. They meet with clients to define the requirements for complex enhancements involving multiple programming changes and are then responsible for the complete implementation of these enhancements. Alternatively, they may work on defined subsets of new development with complete responsibility of the design testing and implementation of these subsystems. Typically, their time is equally divided between client needs analysis and programming work. Work products are reviewed by an administrative superior during and after implementation development. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Performs functional analysis to define and document system requirements based on client needs. Performs data analysis to document the process and data models for systems. Designs program modules/interfaces for new and enhanced systems. Codes, tests, and debugs complex system modules. Develops and executes plans for unit, systems, integration, stress and regression testing. Defines and prepares program documentation information consistent with functional procedures. Participates in and/or conducts end user training. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Bachelor's Degree from an accredited four-year college or university in Computer Science, Business Information Systems, or a related field; AND Experience: Two (2) years of directly related experience. OR Education: An Associate's Degree in Applied Science in a Technical Program in an area of Information Technology approved by the IT Professional Development Committee; AND Experience: Two (2) years of directly related experience. OR Education: An Associate's Degree from an accredited two-year college in Computer Science, Business Information Systems, or a related field; AND Experience: Four (4) years of directly related experience. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Six (6) years of directly related experience. Substitution Statement: Related education and directly related experience may be substituted on an equal basis. Possession of an Institute for Certification of Computer Professionals (ICCP) certificate based on successful completion of an examination may be substituted for one (1) year of the required experience. Certificate must be attached. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Performs systems analysis and design for new applications and/or significant system enhancements. 2. Develops and maintains complex application programs. 3. Designs and performs testing of application programs and systems. 4. Defines and prepares documentation for applications and modifications or enhancements to existing systems.

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IT Specialist (Custspt) (Title 32)

Department Of Defense Montgomery AL, 36101

* Videos * Duties HelpDuties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard pos...

Posted 1 week ago

* Videos * Duties HelpDuties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT) (Title 32), Position Description Number D0269000 and is part of the AL DCSIM JFHQ, National Guard. LOCATION: DCSIM, MONTGOMERY, AL SELECTING OFFICIAL: SFC J. GILLIS Learn more about this agency Responsibilities AREA OF CONSIDERATION FOR ALABAMA ARMY NATIONAL GUARD POSITION: AREA 1: All permanent Alabama Army National Guard civilian excepted technicians currently employed. AREA 2: All drill status/M-day personnel in the Alabama Army National Guard. AREA 3: All U.S. citizens or individuals eligible for membership in the Alabama Army National Guard. * -Serves as a technical specialist on all automated systems utilized throughout the state. Provides solutions to customer requests for assistance in resolving the less complex hardware and software problems, referring the more complex problems to a higher graded specialist. Systems used include personal computers, mini computers and mainframes. Customer requests for assistance may be submitted telephonically, via email or in person. * -Receives requests for resolution of hardware or software problems that may require in-depth research. Analyzes customer problems and researches database for possible solutions or tasks the appropriate subject matter expert or section capable of resolving the problem. * -Participates in site surveys in order to verify adequacy of software installation practices and operating environments are compliant with desktop and network security standards, and network operations to ensure customer needs are met. Automates repetitive tasks such as ghosting software images, sanitizing disks, and warranty usage tracking. Deploys technologies to minimize technical labor for operational testing, problem resolution, and pattern analysis. Determines internal service measures for support provided and communicates service level expectations. * -Provides technical assistance to current and potential users so that LAN/WAN and other C4 systems operations have few major disruptions. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. Demonstrates processes and provides orientation for new users. * -Provides familiarization training for users of new equipment and software as required. * -Performs other as duties as assigned. PLEASE CONTACT HRO FOR COMPLETE POSITION DESCRIPTION. Travel Required Not required Supervisory status No Promotion Potential 9 * Job family (Series) 2210 Information Technology Management Similar jobs * Analysts, Computer Systems * Analysts, Data Processing Systems * Analysts, Information Systems * Analysts, Network Security * Computer Network Support Specialists * Computer Systems Analysts * Requirements HelpRequirements Conditions of Employment * NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. * This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. * Selectee will be required to wear the military uniform. * Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. * Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. * Males born after 31 December 1959 must be registered for Selective Service. * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a probationary period. * Participation in direct deposit is mandatory. Qualifications Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the Alabama Army National Guard. Applicants who are not currently a member of the Alabama Army National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact an Alabama Army National Guard recruiter at 800-464-8273 prior to applying for this position. Military Requirements: Military skill set is determined by MOS requirements. Upon selection, individuals must be assigned to a compatible military MOS in accordance with statutes and National Guard Bureau regulations and must obtain/maintain all requirements of the MOS. Specific requirements are found in: references listed below, NGB Compatibility tables and your local Personnel section. Military Grade: Only applicants within the military grade listed below will be considered. Maximum Military Rank: SFC Compatible Military Assignments: ECMF: 25 * Other Requirements: For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license. EXPERIENCE REQUIREMENTS: Each applicant must fully substantiate (in his/her own words) that he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant will be considered unqualified for this position. DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. KNOWLEDGE REQUIRED BY THE POSITION: * -Knowledge of customer service and support principles and methods sufficient to participate delivery of a wide range of customer support services to all serviced organizations. * -Knowledge of overall system software, hardware and networking to recognize interrelationships within area of responsibility sufficient to report, respond to, and resolve the less complex customer requests. * -Basic knowledge of network configuration techniques, computer equipment and assigned system software to determine source of failures. * -Knowledge of and skill in using system software, IT security principles and functional application software used throughout the state. * -Knowledge of how the hardware, software and network infrastructure related to the serviced systems along with an understanding of how they integrate together sufficient to analyze problems reported to distinguish between hardware, software, network and user-related problems. * -Knowledge of computer systems and information transmission systems standards and equipment sufficient to install, configure upgrade and troubleshoot hardware and software components. * -Knowledge of computer systems installed in customer organizations along with the customer's automation needs to participate in the planning and delivery of a full range of information technology customer support services. * -Knowledge of LAN/WAN standards and equipment sufficient to install, configure, and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers. * -Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies. * -Knowledge of methods and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities. * -Knowledge of network use and maintenance sufficient to give needed guidance or training to customers to prevent problem recurrences and to assist more experienced specialists in resolving very complex problems. * -Ability to apply troubleshooting and data analysis methods to resolve operating problems. Education Substitution of Education for Specialized Experience: For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

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Lead Systems Administrator

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions The positions in this job family are responsible for the on-going monit...

Posted 3 days ago

Characteristics of Work Benefits Supplemental Questions The positions in this job family are responsible for the on-going monitoring, maintenance, and administration of free-standing or networked systems. Systems range from stand-alone PC applications, to minicomputers, to Local Area Networks (LANs) with 100 or more users. Incumbents serve as the focal point or immediate help desk for clients in the area or facility supported. Incumbents also provide assistance ranging from installing new equipment, solving complex operating problems, and providing project coordination for implementation of new network and/or PC-based systems. The Lead Systems Administrator is the leadership level where incumbents have a broad range of network (WAN, LAN) knowledge and experience. Incumbents work independently to manage large complex network systems requiring an understanding of multiple operating systems, hardware platforms and applications. Incumbents resolve complex operating problems and make on-going recommendations and changes to the system to ensure that Agency requirements and end-user objectives are being met. Incumbents in this role may also have formal or informal supervisory responsibility for a small group of systems administrators. Those in this role strive to continuously enhance the network to increase productivity and efficiency. Incumbents are viewed as a resource for other Systems Administrators outside of their particular agency. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Develops and maintains disaster recovery plan for the State or an individual agency. Manages a large, complex LAN/WAN that encompasses multiple operating systems and platforms. Resolves complex operating problems that may impact the integrity and security of the network environment. Ensures the system meets the agency's business and technical requirements as well as end user objectives. Enhances the productivity and efficiency of the network through the implementation of new upgrades and releases. Manages other Systems Administrators in their day-to-day activities. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Bachelor's Degree from an accredited four-year college or university in computer science, data processing, business information systems, or a related field; AND Experience: Four (4) years of directly related experience in PC/LAN environments. OR Education: An Associate's Degree in Applied Science in a Technical Program in an area of Information Technology approved by the IT Professional Development Committee, AND Experience: Four (4) years of directly related experience in PC/LAN environments. OR Education: An Associate's Degree from an accredited two-year college in computer science, data processing, business information systems, or a related field; AND Experience: Six (6) years of directly related experience in PC/LAN environments. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Eight (8) years of directly related experience. Substitution Statement: Related education and directly related experience may be substituted on an equal basis. Possession of an Institute for Certification of Computer Professionals (ICCP) Certificate based on successful completion may be substituted for one (1) year of the required experience (certificate must be attached). Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following. 1. Manages all problem resolution for the LAN/WAN environment. 2. Ensures the LAN/WAN supports the business mission of the agency. 3. Manages all aspects of the LAN/WAN environment including hardware, software, and personnel resources. 4. Provides a broad range of LAN/WAN knowledge and experience to successfully manage a complex network environment. 5. Maintains a high level of network knowledge and proficiency.

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Computer Engineer

Department Of The Air Force Montgomery AL, 36101

* Videos * Duties HelpDuties Summary Click on "Learn more about this agency" button below for IMPORTANT additional informati...

Posted 1 week ago

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IT Specialist (Custspt)

Army National Guard Units Montgomery AL, 36101

Duties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST ...

Posted 2 weeks ago

Duties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT) (Title 32), Position Description Number D0269000 and is part of the AL DCSIM JFHQ, National Guard. LOCATION: DCSIM, MONTGOMERY, AL SELECTING OFFICIAL: SFC J. GILLIS Responsibilities AREA OF CONSIDERATION FOR ALABAMA ARMY NATIONAL GUARD POSITION: AREA 1: All permanent Alabama Army National Guard civilian excepted technicians currently employed. AREA 2: All drill status/M-day personnel in the Alabama Army National Guard. AREA 3: All U.S. citizens or individuals eligible for membership in the Alabama Army National Guard. --Serves as a technical specialist on all automated systems utilized throughout the state. Provides solutions to customer requests for assistance in resolving the less complex hardware and software problems, referring the more complex problems to a higher graded specialist. Systems used include personal computers, mini computers and mainframes. Customer requests for assistance may be submitted telephonically, via email or in person. --Receives requests for resolution of hardware or software problems that may require in-depth research. Analyzes customer problems and researches database for possible solutions or tasks the appropriate subject matter expert or section capable of resolving the problem. --Participates in site surveys in order to verify adequacy of software installation practices and operating environments are compliant with desktop and network security standards, and network operations to ensure customer needs are met. Automates repetitive tasks such as ghosting software images, sanitizing disks, and warranty usage tracking. Deploys technologies to minimize technical labor for operational testing, problem resolution, and pattern analysis. Determines internal service measures for support provided and communicates service level expectations. --Provides technical assistance to current and potential users so that LAN/WAN and other C4 systems operations have few major disruptions. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. Demonstrates processes and provides orientation for new users. --Provides familiarization training for users of new equipment and software as required. --Performs other as duties as assigned. PLEASE CONTACT HRO FOR COMPLETE POSITION DESCRIPTION. Travel Required Not required Supervisory status No Promotion Potential 9 Job family (Series) Similar jobs Requirements Conditions of Employment NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. Participation in direct deposit is mandatory. Qualifications Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the Alabama Army National Guard. Applicants who are not currently a member of the Alabama Army National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact an Alabama Army National Guard recruiter at prior to applying for this position. Military Requirements: Military skill set is determined by MOS requirements. Upon selection, individuals must be assigned to a compatible military MOS in accordance with statutes and National Guard Bureau regulations and must obtain/maintain all requirements of the MOS. Specific requirements are found in: references listed below, NGB Compatibility tables and your local Personnel section. Military Grade: Only applicants within the military grade listed below will be considered. Maximum Military Rank: SFC Compatible Military Assignments: ECMF: 25 *Other Requirements: For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license. EXPERIENCE REQUIREMENTS: Each applicant must fully substantiate (in his/her own words) that he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant will be considered unqualified for this position. DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. KNOWLEDGE REQUIRED BY THE POSITION: --Knowledge of customer service and support principles and methods sufficient to participate delivery of a wide range of customer support services to all serviced organizations. --Knowledge of overall system software, hardware and networking to recognize interrelationships within area of responsibility sufficient to report, respond to, and resolve the less complex customer requests. --Basic knowledge of network configuration techniques, computer equipment and assigned system software to determine source of failures. --Knowledge of and skill in using system software, IT security principles and functional application software used throughout the state. --Knowledge of how the hardware, software and network infrastructure related to the serviced systems along with an understanding of how they integrate together sufficient to analyze problems reported to distinguish between hardware, software, network and user-related problems. --Knowledge of computer systems and information transmission systems standards and equipment sufficient to install, configure upgrade and troubleshoot hardware and software components. --Knowledge of computer systems installed in customer organizations along with the customer's automation needs to participate in the planning and delivery of a full range of information technology customer support services. --Knowledge of LAN/WAN standards and equipment sufficient to install, configure, and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers. --Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies. --Knowledge of methods and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities. --Knowledge of network use and maintenance sufficient to give needed guidance or training to customers to prevent problem recurrences and to assist more experienced specialists in resolving very complex problems. --Ability to apply troubleshooting and data analysis methods to resolve operating problems. Education Substitution of Education for Specialized Experience: For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. Additional information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency . If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an . How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Background checks and security clearance Security clearance Drug test required No Required Documents To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. 2. Other supporting documents: SF-50s and DD 214s are recommended, but not required. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

S

Systems Administrator II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions The positions in this job family are responsible for the on-going monit...

Posted 7 days ago

Characteristics of Work Benefits Supplemental Questions The positions in this job family are responsible for the on-going monitoring, maintenance, and administration of free-standing or networked systems. Systems range from stand-alone PC applications, to minicomputers, to Local Area Networks (LANs) with 100 or more users. Incumbents serve as the focal point or immediate help desk for clients in the area or facility supported. Incumbents also provide assistance ranging from installing new equipment, solving complex operating problems, and providing project coordination for implementation of new network and/or PC-based systems. Systems Administrator II is the career level where incumbents provide support to Agency end-users by answering questions regarding hardware and software problems and identifying and resolving problems of a basic procedural nature. Incumbents at this level are also developing an understanding of local area networks and other environments (e.g., Unisys, WAN, NOVELL) through on-going maintenance and monitoring of the network environment and maintaining user accounts, security, and electronic mail. The majority of their time is spent working on usual or re-occurring requests for service and problem resolution. Incumbents at this level are typically proficient in a variety of standard software applications, computer hardware trouble-shooting, and basic communication software. Incumbents at this level may also be responsible for administering PC-based database systems, complex application systems such as billing systems, network management systems, and others. Persons in this classification may function as the webmaster or LAN and/or host System Security Administrator. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Installs new or enhanced applications and/or hardware and assists in the installation of LANs. Orders, installs, and upgrades hardware and software. Follows established procedures for backup and recovery and establishes file structures. Troubleshoots routine user operating problems and coordinates the resolution of more complex issues with senior technical staff. Maintains user accounts and electronic mail. Functions as System Security Administrator. Administers complex applications systems and PC-based database systems. Functions as webmaster for the enterprise. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Bachelor's Degree from an accredited four-year college or university in computer science, data processing, business information systems, or a related field; OR Education: An Associate's Degree in Applied Science in a Technical Program in an area of Information Technology approved by the IT Professional Development Committee. OR Education: An Associate's Degree from an accredited two-year college in computer science, data processing, business information systems, or a related field; AND Experience: Two (2) years of directly related experience. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Four (4) years of directly related experience. Substitution Statement: Related education and directly related experience may be substituted on an equal basis. Possession of an Institute for Certification of Computer Professionals (ICCP) Certificate based on successful completion may be substituted for one (1) year of the required experience (certificate must be attached). Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Supports end users by identifying and resolving technical problems. 2. Installs and maintains hardware and software in a Local Area Network environment. 3. Handles routine and re-occurring requests for LAN services and problem resolution. 4. Handles agency security administration or website administration.

D

Administration And Program Management Specialist

Department Of Defense Montgomery AL, 36101

* Videos * Duties HelpDuties Summary Click on "Learn more about this agency" button below for IMPORTANT additional informati...

Posted 4 days ago

Information Technology Specialist

Information Technology (It) Specialist

Systems Manager II

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Programmer Analyst II

IT Specialist (Custspt) (Title 32)

Lead Systems Administrator

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Programmer Analyst II

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Lead Systems Administrator

Computer Engineer

IT Specialist (Custspt)

Systems Administrator II

Administration And Program Management Specialist

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