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Information Technology Specialist

Department Of The Air Force Montgomery AL, 36101

* Videos * Duties HelpDuties Summary The primary purpose of this position is to plan, install, configure, test, implement, and management of the systems environment in suppor...

Posted 3 days ago

* Videos * Duties HelpDuties Summary The primary purpose of this position is to plan, install, configure, test, implement, and management of the systems environment in support of the organizations IT architecture and business needs. Planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. Learn more about this agency Responsibilities * Analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization. * Applying analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations. * Design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. * Planning, installation, configuration, testing, implementation, and management of the systems environment in support of the organizations IT architecture and business needs. * Planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information and/or video formats. * Planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements. Travel Required Occasional travel - You may be expected to travel for this position. Supervisory status No Promotion Potential 15 * Job family (Series) 2210 Information Technology Management Similar jobs * Computer Security Specialists * Computer Support Specialists * Database Management System Specialists * Information Technology Specialist (It Specialist) * Specialists, Computer Security * Specialists, Database Management System * Requirements HelpRequirements Conditions of Employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see www.sss.gov * Total salary varies depending on location of position * PCS expenses if authorized will be paid IAW JTR and Air Force Regulations * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Per National Defense Authorization Act (NDAA) of fiscal year (FY) 2017. Section 1111 modifies 5 United States Code (U.S.C.) 3326; Veterans who are retiring within 180 days of appointment effective date may require a 180 day waiver package. * This position is subject to provisions of the DOD Priority Placement Program Qualifications BASIC REQUIREMENTS GS-05 and GS-07: Undergraduate or Graduate education: Degree in any field OR Experience demonstrating each of the following competencies: 1-attention to detail-through when performing work and conscientious about attending to detail, 2-customer service-works with clients and customers to assess needs, provide information or assistance, and resolve their problems or satisfy their expectations, 3-oral communication-express information to individuals or groups effectively, 4-problem solving- identifies problems, determines accuracy of information, uses sound judgment to generate and evaluate alternatives, and to make recommendations. BASIC REQUIREMENTS GS-09 to GS-15: Undergraduate or Graduate education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR IT related experience demonstrating each of the following competencies: 1-attention to detail-through when performing work and conscientious about attending to detail, 2-customer service-works with clients and customers to assess needs, provide information or assistance, and resolve their problems or satisfy their expectations, 3-oral communication-express information to individuals or groups effectively, 4-problem solving- identifies problems, determines accuracy of information, uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: For GS-7: 1 year of specialized experience equivalent to the GS-05 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment. For GS-9: 1 year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: 1 year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: 1 year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: 1 year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: 1 year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. For GS-15: 1 year of specialized experience equivalent to the GS-14 that demonstrated experience in representing the IT program at senior and executive levels with government and contractor organizations; providing expert technical advice and guidance to senior leadership on appropriate application of technology to meet current and future mission requirements; advising on maturity and viability of emerging IT solutions to include recommendations; development and implementation of IT capabilities and policy; performs oversight roles within the planning implementing, monitoring, and assessing programs; applies project management techniques and analytical processes to the planning, design, and implementation of new and improved systems; and reviews application of IT solutions including technological cost estimates. Click on the following link to view occupational requirements for this position: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

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Customer Support Representative

Bay State Computers Montgomery AL, 36101

Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. B...

Posted 3 days ago

Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers. For more information about Bay State visit our website , connect with us on LinkedIn , or follow us on Twitter . We have an exciting opportunity for a Customer Support Representative to join our team. Key Responsibilities: * Provide superior customer service in a contact/call center/help desk environment. * Answer general and technical questions from end-users regarding navigation of government websites in a leveraged environment supporting multiple accounts. Required Experience/Skills: * Must have a minimum of 1 year of customer service experience * 18 years of age and a U.S. Citizen. * Effective listening & comprehension skills. * Ability to closely follow instructions. * Outstanding verbal & written communication skills, including a proficiency in grammar and spelling. * Analytical & resourceful problem-solving skills. * Ability to research the facts & analyze the situation before making a decision. * Confidence in making & committing to a decision. * Proper telephone etiquette. * Aptitude for learning & recalling details. * Ability to prioritize & manage multiple tasks to completion, in a timely manner. * High level of accuracy & attention to detail. * Computer literacy, technical aptitude & familiarity with basic office software systems and a minimum typing proficiency of 25 words per minute with a 95% accuracy rating. * Ability to work independently & in a team setting. * Flexibility to work different shifts with the possibility of overtime, when needed. * Candidate must be physically located within 50 miles of Montgomery, AL. * Must be able to attend three weeks of training without missing any time out of class; must meet minimum testing requirements. * Must be available to attend training that potentially may be held on evenings or weekends * Candidates must be eligible to obtain a government security clearance and cannot be delinquent on any Federal Debt. Benefits: Full-time employees (permanent or contract employees who are employed for a term greater than 6 months) are eligible for benefits including time-off benefits, such as vacations and holidays, and insurance and other plan benefits. Location: Montgomery, AL Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

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Computer Engineer

Department Of The Air Force Montgomery AL, 36101

* Videos * Duties HelpDuties Summary The mission of the United States Air Force is to fly, fight and win...in air, space and cyberspace. To achieve that mission, the Air Forc...

Posted 3 days ago

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IT Specialist (Custspt)

Department Of The Army Montgomery AL, 36101

* Videos * Duties HelpDuties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT), Position D...

Posted 2 days ago

* Videos * Duties HelpDuties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number D0269000 and is part of the AL DCSIM JFHQ, National Guard. LOCATION: DCSIM, MONTGOMERY, AL SELECTING OFFICIAL: SFC J. GILLIS Learn more about this agency Responsibilities * INDEFINITE APPOINTMENT: THIS POSITION WILL BE FILLED AS AN INDEFINITE APPOINTMENT FOR AN UNSPECIFIED PERIOD OF TIME. THE INCUMBENT MAY BE TERMINATED UPON RECEIVING A 30 DAY NOTICE. SHOULD THIS POSITION BECOME PERMANENT, THE INDIVIDUAL MAY BE CONVERTED TO PERMANENT STATUS WITHOUT FURTHER COMPETITION (AND UPON RECOMMENDATION OF SUPERVISOR AND APPROVING AUTHORITY). AREA OF CONSIDERATION FOR ALABAMA ARMY NATIONAL GUARD POSITION: AREA 1: All permanent Alabama Army National Guard civilian excepted technicians currently employed. AREA 2: All drill status/M-day personnel in the Alabama Army National Guard. AREA 3: All U.S. citizens or individuals eligible for membership in the Alabama Army National Guard. * -Serves as a technical specialist on all automated systems utilized throughout the state. Provides solutions to customer requests for assistance in resolving the less complex hardware and software problems, referring the more complex problems to a higher graded specialist. Systems used include personal computers, mini computers and mainframes. Customer requests for assistance may be submitted telephonically, via email or in person. * -Receives requests for resolution of hardware or software problems that may require in-depth research. Analyzes customer problems and researches database for possible solutions or tasks the appropriate subject matter expert or section capable of resolving the problem. * -Participates in site surveys in order to verify adequacy of software installation practices and operating environments are compliant with desktop and network security standards, and network operations to ensure customer needs are met. Automates repetitive tasks such as ghosting software images, sanitizing disks, and warranty usage tracking. Deploys technologies to minimize technical labor for operational testing, problem resolution, and pattern analysis. Determines internal service measures for support provided and communicates service level expectations. * -Provides technical assistance to current and potential users so that LAN/WAN and other C4 systems operations have few major disruptions. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. Demonstrates processes and provides orientation for new users. * -Provides familiarization training for users of new equipment and software as required. * -Performs other as duties as assigned. PLEASE CONTACT HRO FOR COMPLETE POSITION DESCRIPTION. Travel Required Not required Supervisory status No Promotion Potential 9 * Job family (Series) 2210 Information Technology Management Similar jobs * Analysts, Computer Systems * Analysts, Data Processing Systems * Analysts, Information Systems * Analysts, Network Security * Computer Network Support Specialists * Computer Systems Analysts * Requirements HelpRequirements Conditions of Employment * NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. * This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. * Selectee will be required to wear the military uniform. * Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. * Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. * Males born after 31 December 1959 must be registered for Selective Service. * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a probationary period. * Participation in direct deposit is mandatory. Qualifications Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the Alabama Army National Guard. Applicants who are not currently a member of the Alabama Army National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact an Alabama Army National Guard recruiter at 800-464-8273 prior to applying for this position. Military Requirements: Military skill set is determined by MOS requirements. Upon selection, individuals must be assigned to a compatible military MOS in accordance with statutes and National Guard Bureau regulations and must obtain/maintain all requirements of the MOS. Specific requirements are found in: references listed below, NGB Compatibility tables and your local Personnel section. Military Grade: Only applicants within the military grade listed below will be considered. Maximum Military Rank: SFC Compatible Military Assignments: ECMF: 25 * Other Requirements: For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license. EXPERIENCE REQUIREMENTS: Each applicant must fully substantiate (in his/her own words) that he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant will be considered unqualified for this position. DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. KNOWLEDGE REQUIRED BY THE POSITION: * -Knowledge of customer service and support principles and methods sufficient to participate delivery of a wide range of customer support services to all serviced organizations. * -Knowledge of overall system software, hardware and networking to recognize interrelationships within area of responsibility sufficient to report, respond to, and resolve the less complex customer requests. * -Basic knowledge of network configuration techniques, computer equipment and assigned system software to determine source of failures. * -Knowledge of and skill in using system software, IT security principles and functional application software used throughout the state. * -Knowledge of how the hardware, software and network infrastructure related to the serviced systems along with an understanding of how they integrate together sufficient to analyze problems reported to distinguish between hardware, software, network and user-related problems. * -Knowledge of computer systems and information transmission systems standards and equipment sufficient to install, configure upgrade and troubleshoot hardware and software components. * -Knowledge of computer systems installed in customer organizations along with the customer's automation needs to participate in the planning and delivery of a full range of information technology customer support services. * -Knowledge of LAN/WAN standards and equipment sufficient to install, configure, and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers. * -Knowledge of configuration management concepts and life cycle management concepts sufficient to identify the need to upgrade or enhance network component capabilities in response to network problems and deficiencies. * -Knowledge of methods and procedures for documenting problem analysis and resolutions sufficient to maintain records of activities. * -Knowledge of network use and maintenance sufficient to give needed guidance or training to customers to prevent problem recurrences and to assist more experienced specialists in resolving very complex problems. * -Ability to apply troubleshooting and data analysis methods to resolve operating problems. Education Substitution of Education for Specialized Experience: For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

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Supv IT Specialist (Plcypln)

Department Of The Air Force Montgomery AL, 36101

* Videos * Duties HelpDuties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPV IT SPECIALIST (PLCYPLN), Posit...

Posted 2 days ago

* Videos * Duties HelpDuties Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPV IT SPECIALIST (PLCYPLN), Position Description Number D2173P01 and is part of the AL 187TH Fighter Wing, National Guard. LOCATION: 187 FW, MONTGOMERY, AL SELECTING OFFICIAL: Maj J. ROBERSON Learn more about this agency Responsibilities 1. Information Technology Planning: (a) Analyzes requirements and establishes plans of action for improving IT applications. Analyzes existing and planned IT applications, both hardware and software, to determine current and future potential for enhancements. (b) Performs as plans and policy advisor to functional users of information technology. Maintains required information assurance certification IAW DoD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996, in order to ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of all information technology services. 2. Telecommunications Planning: Plans and develops methods, procedures, policies, and techniques concerning telecommunication systems. Performs work involved in developing, refining, and complying with telecommunications systems planning and policy direction including short- and/or long-range planning. 3. General IT and Communications Planning and Resourcing: (a) Implements IT and communications programs and special projects. Implements various IT and communications programs. Updates documentation and maintains listings of all authorized equipment for assigned programs. Performs annual inventories. Performs special staff and/or feasibility studies and economic analysis. (b) Assists with contracting functions and budget preparation. Upon completion of feasibility studies and other projects designed to identify functional needs and changing business requirements for advancements in technology, prepares budgetary data for inclusion in financial plans in support of programs and projects. (c) Attends meetings and presents briefings. Participates in discussions, meetings, conferences, committees or special projects. Analyzes areas of concern, identifies problems, and resolves conflicts through persuasive discussions with management and user representatives. 4. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. 5. Adheres to management control plan requirements by conducting self inspection and staff assistance visits. Resolves identified discrepancies. 6. Performs other duties as assigned. PLEASE CONTACT HRO FOR COMPLETE POSITION DESCRIPTION. Travel Required Not required Supervisory status Yes Promotion Potential 12 * Job family (Series) 2210 Information Technology Management Similar jobs * Data Analyst * Requirements HelpRequirements Conditions of Employment * NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. * This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. * Selectee will be required to wear the military uniform. * Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. * Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. * Males born after 31 December 1959 must be registered for Selective Service. * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a probationary period. * Participation in direct deposit is mandatory. Qualifications Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the Alabama Air National Guard. Applicants who are not currently a member of the Alabama Air National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact an Alabama Air National Guard recruiter at 800-864-6264 prior to applying for this position. Military Requirements: Military skill set is determined by AFSC requirements. Upon selection, individuals must be assigned to a compatible military AFSC in accordance with statutes and National Guard Bureau regulations and must obtain/maintain all requirements of the AFSC. Specific requirements are found in: references listed below, NGB Compatibility tables and your local Personnel section. Military Grade: Only applicants within the military grade listed below will be considered. Maximum Military Rank: SMSgt Compatible Military Assignments: AFSC: 3D100, 3D190, 3D1X2, 3D1X3, 3D1X4 * Other Requirements: For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license. EXPERIENCE REQUIREMENTS: Each applicant must fully substantiate (in his/her own words) that he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant will be considered unqualified for this position. DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Education Substitution of Education for Specialized Experience: For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

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Systems Manager I

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions Positions in the Information Technology (IT) Management family are responsible for the overall management and supervision...

Posted 3 days ago

Characteristics of Work Benefits Supplemental Questions Positions in the Information Technology (IT) Management family are responsible for the overall management and supervision of a staff of technical and support personnel who provide Information Technology services. These roles may be found within an Agency or in a unit of Information Technology Services (ITS). They are differentiated from the various ALead@ roles in the Information Technology Career Model in that their focus is on broader management issues including planning, organizing, and integrating the functions that report to them. The Systems Manager I position has responsibility for managing professional and support staff in two or more core functions (e.g. infrastructure, operations and support and systems delivery) or where there are professional and technical staff working in areas of systems delivery and integration. Their primary focus is on providing their Agency or Information Technology Services unit with optimal systems and services to support their business needs. In this role they are typically a key member of the management team for the Agency supported or within the Information Technology Services organization. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Manages various technical and personnel resources that support core agency functions related to information systems. Provides the agency with technology resources (infrastructure, operations, support, and systems delivery) to meet business needs. Makes ongoing recommendations to enhance the agency's business applications to ensure program objectives are met. Coordinates the activities and functions of assigned areas to ensure integrated delivery of systems. Manages the activities and functions of assigned areas to ensure integrated delivery of systems. Coordinates the resolution of technical problems in conjunction with vendors and other technical staff. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Bachelor's Degree from an accredited four-year college or university in computer science, data processing, business information systems, or a related field; AND Experience: Six (6) years of directly related experience in a similar technical environment. OR Education: An Associate's Degree from an accredited two-year college in computer science, data processing, business information systems, or a related field; AND Experience: Eight (8) years of directly related experience. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Ten (10) years of directly related experience. Substitution Statement Related education and directly related experience may be substituted on an equal basis. Possession of an Institute for Certification of Computer Professionals (ICCP) certificate based on successful completion of an exam may be substituted for one (1) year of the required experience (certificate must be attached). Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Manages day-to-day activities of the technical staff to ensure adequate systems delivery and problem resolution. 2. Ensures the technical environment is adequate to meet the business needs of the agency. 3. Makes recommendations to senior management regarding the planning and budgeting of technology resources. 4. Coordinates the maintenance of existing systems and development of new systems.

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Manager Of Information Systems

Touchstone Energy Cooperative, Inc. Prattville AL, 36066

Description Central Alabama Electric Cooperative (CAEC) is currently seeking a Manager of Information Systems. The Manager of Information Systems designs, develops, and implemen...

Posted 3 days ago

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Avionics / ISR Technician

Aecom Technology Corporation Montgomery AL, 36101

Business Line Government Position Title Avionics / ISR Technician United States of America - Alabama Montgomery Job Summary Must have knowledge of the scope and limi...

Posted 2 days ago

Business Line Government Position Title Avionics / ISR Technician United States of America - Alabama Montgomery Job Summary Must have knowledge of the scope and limitation of various categories of maintenance and their application. Must have a firm background and understanding of the theories and principles of Avionics and/or ISR systems operation and maintenance processes. Must be familiar with aircraft electrical systems and components; theory of flight; rigging of flight controls; and mechanical principles. Primary focus will be on providing maintenance and operational support of numerous complex avionics and surveillance systems; aircraft mounted imaging systems, as well as various other imaging and force protection systems. Must be able to inspect, test, and adjust and repair Avionics systems equipment, such as airborne search and weather radar, voice and data communications radio systems, pulse based systems such as IFF, TCAS and radar altimeter systems, airborne Navigation and Instrument Landing Systems, flight director and autopilot systems, flight management systems and GPS, compass systems and attitude reference instrumentation installed in the aircraft. Must be able to troubleshoot failed systems to determine faulty components, inspect aircraft installations for defects such as loose or broken connectors, frayed wires and for accuracy of assembly and installation in order to return the faulty systems to service. Should be able to inspect, test and adjust or repair ISR type equipment to include Thermal Imaging Precision Optics and Laser systems, Infra Red based sensors and cameras to include controlling software and hardware, Ethernet, fiber optic and hard wired video distribution systems, full motion video and data transmission and reception systems, Satellite voice and data communications systems and laser-based illumination systems. Must be able to troubleshoot failed systems to determine faulty components, inspect aircraft installations for defects such as loose or broken connectors, frayed wires and for accuracy of assembly and installation in order to return the faulty systems to service. Must be able to use Avionics and/or ISR specific test equipment under simulated or actual operating conditions to determine performance and airworthiness of tested systems. Must be able to use general purpose test equipment, such as oscilloscopes, digital meters and counters, and circuit analyzers. Must be able to adjust, repair, or replace defective components based on analysis of test results, following blueprints, schematics, handbooks, and other technical documents. Must be able to align or calibrate installed or repaired Avionics and/or ISR equipment to prescribed aircraft system specifications. May accompany flight crew to perform in-flight adjustments and to determine and record required post-flight repair work. May sign condition documentation for equipment that has been replaced or repaired. Must be able to provide field maintenance, inspection, troubleshooting and repair expertise to ensure continuous system operations; provide comprehensive, life cycle logistical support to sustain operations and readiness of systems; regularly interface with leadership and end-users for daily operations, presentations, and status reports. Experience should include a working knowledge of aircraft DC electric power generation, batteries, and grounding standards. Must be able to repair and perform failure analysis on electronic controls and assembly. Knowledge of computers (to include using Microsoft Office and the internet) is required, as is the ability to install programs, check start-up logs to determine where errors occur, and change out computer hard drives and power supplies. Must possess and maintain a valid driver's license and be able to operate a government general-purpose vehicle. Must be able to obtain and maintain a Government Interim Secret or Secret Clearance within six (6) months of start date. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship. Perform all other position related duties as assigned or requested by the Site Lead, Director of Maintenance, or Program Manager. Work Environment, Physical Demands, and Mental Demands: Work is performed in a flight line and shop environment that is moderately lighted, heated and ventilated, is exposed to disagreeable fumes and to cuts and bruises from using tools in close placed and hazards of moving vehicles such as forklifts and sweepers in shop area. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions. The employee is occasionally required to sit, climb or balance, and taste or smell. Frequently lifts items weighing 15-50 pounds and occasionally in excess of 75 pounds. The employee is frequently exposed to moving mechanical parts, extreme heat, and vibration. The employee is exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; and risk of electrical shock. The noise level in the work environment is usually loud or unsafe conditions, questioning nonstandard operations or environmental factors that may involve unmitigated hazards, and providing feedback to supervisors and managers on all safety issues. Minimum Requirements Minimum Requirements: * Three (3) years verifiable Avionics/ISR experience in the following areas; Avionics, Instrumentation, Intelligence, Surveillance and Reconnaissance (ISR), Airframe, and Powerplant systems. * Must be able to inspect, repair, and operate ground support and auxiliary equipment. * Must have knowledge of the scope and limitation of various categories of maintenance and their application. * Must have a firm background and understanding of the theories and principles of Avionics and/or ISR systems operation and maintenance processes. * Must be familiar with aircraft electrical systems and components; theory of flight; rigging of flight controls; and mechanical principles. * Must be able to inspect, repair, and operate ground support and auxiliary equipment * Must be able to inspect, test, and adjust and repair Avionics systems equipment, such as airborne search and weather radar, voice and data communications radio systems, pulse based systems such as IFF, TCAS and radar altimeter systems, airborne Navigation and Instrument Landing Systems, flight director and autopilot systems, flight management systems and GPS, compass systems and attitude reference instrumentation installed in the aircraft. * Must be able to troubleshoot failed systems to determine faulty components, inspect aircraft installations for defects such as loose or broken connectors, frayed wires and for accuracy of assembly and installation in order to return the faulty systems to service. * Must be able to troubleshoot failed systems to determine faulty components, inspect aircraft installations for defects such as loose or broken connectors, frayed wires and for accuracy of assembly and installation in order to return the faulty systems to service. * Must be able to align or calibrate installed or repaired Avionics and/or ISR equipment to prescribed aircraft system specifications. * Must be able to provide field maintenance, inspection, troubleshooting and repair expertise to ensure continuous system operations; provide comprehensive, life cycle logistical support to sustain operations and readiness of systems; regularly interface with leadership and end-users for daily operations, presentations, and status reports. * Experience should include a working knowledge of aircraft DC electric power generation, batteries, and grounding standards. * Must be able to repair and perform failure analysis on electronic controls and assembly. * Knowledge of computers (to include using Microsoft Office and the internet) is required, as is the ability to install programs, check start-up logs to determine where errors occur, and change out computer hard drives and power supplies. * Must possess and maintain a valid driver's license and be able to operate a government general-purpose vehicle. Preferred Qualifications Preferred Qualifications: * Turbo prop aircraft, Merlin/Metros, CASA 212 or Jet Stream 31/42, Beechcraft King Air, or other TPE 331 experience preferred. * Candidates must have Active Secret Security Clearance and be certified by the FAA with a current Airframe and Power plant Mechanic (A&P) and General Radio Operators License (FCC). . * Knowledge of sheet metal, properties of materials, fuels, fuel tank repairs, and oils. Ability to read, interpret and use manufacturer's and aircraft maintenance manuals, service bulletins, blueprints, wiring/schematic diagrams, data tables and other specifications to determine feasibility and method to repair or replace malfunctioning or damaged components. Additional Information: * Must be able to obtain/maintain a Government Interim Secret or Secret Clearance prior to hire/deployment. * Qualified applicants who are offered a position must pass a pre-employment substance abuse test and be capable and willing to submit and pass random fitness for duty screening particularly for drugs and alcohol. * Relocation benefits are included for this position. What We Offer AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click here to view the EEO Is The Law poster. Job Category Maintenance Business Group Management Services Group (MS) Country United States of America Position Status Full-Time Requisition/Vacancy No. 192799BR Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

D

51122786 - Insurance Healthcare Representative

DXC Technology Montgomery AL, 36101

Requisition ID : 51122786 Posting Date : 8-9-2018 Category : ES - Services Location : Montgomery, AL US Schedule : Full Time : : DXC Technology ...

Posted Yesterday

Requisition ID : 51122786 Posting Date : 8-9-2018 Category : ES - Services Location : Montgomery, AL US Schedule : Full Time : Job Description: DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public-sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. Job Description: * Responsibilities includes answering phones in a Call Center environment 50% of the time. * Process and return provider applications/ requests * Data entering, confirming provider information entered into computer system for tracking application purposes * Process written correspondence for provider maintenance * Research of problem areas and document processes used to correct issues * Respond to internal and external inquiries relating to enrollment and claim questions * Track and log all provider inquiries * Correspond and return applications providing clear direction to providers * Ensure proper policy and guidelines are being followed by using the User and Operating procedure manuals * Compile and report service statistics * Attend internal and external meetings as needed Qualifications: * Education/Experience: * High school education or equivalent * Typically request 1-3 years general experience, or equivalent combination of experience and college level education * Healthcare background required specifically in the area of Claims and Provider Enrollment Skills needed: * Ability to demonstrate professionalism in communicating with providers and customers * Ability to effectively work independently to prioritize and handle multiple tasks and work under aggressive time constraints * Ability to work with details and follow directions * Excellent analytical, problem solving and decision making skills * Ability to use multiple window based screens to perform work * Strong computer skills and knowledge in Microsoft Office products * Ability to be well organized and work under high production standards * Ability to track and follow-up on assignments and enrollment applications

J

Senior Tech Support Analyst- FT, Days (2 Openings)

Jackson Hosptial & Clinic Montgomery AL, 36101

SCHEDULE: Full-Time; Days JOB SUMMARY: Provides technical assistance with Personal Computers and networking environment within Jackson Hospital; Installs, maintains and suppo...

Posted 3 days ago

SCHEDULE: Full-Time; Days JOB SUMMARY: Provides technical assistance with Personal Computers and networking environment within Jackson Hospital; Installs, maintains and supports Personal Computers. JOB SPECIFIC RESPONSIBILITIES: Identify the source of operating problems, including hardware and software aspects for personal computers systems; analyze and assess the nature and degree of the problem and implement or recommend corrective action. Maintain, modify, and assist in personal computer network configurations and interfacing. Assist in the analysis and evaluation of vendor supplied software and hardware products; assist in or coordinate the acquisition, installation and application of vendor products. Provide consultation and technical assistance to department customers in the selection, operation, and maintenance of personal computers. Assist in the preparation and recommendation of standards for the use of personal computer system resources. Be a resource for particularly difficult customer service situations. Actively seek process improvements with the end goal being improved customer satisfaction. Perform related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Bachelors Degree in Computer Science or a related field preferred. Formal courses in Network and Communication Technology desired. 5 years of computer and network troubleshooting. CompTia A+ Certification, Microsoft Certified Systems Engineer (MCSE). Identify, analyze, and assess personal computer and network administration problems and take appropriate corrective action. Observe and problem-solve operational and technical deficiencies. Analyze and evaluate software and hardware products and upgrades. Assist in establishing standards for personal computer system resources. Explain technical concepts in non-technical terminology and train others in the operation and application of personal computer systems. Use various hand tools and testing equipment in repair, adjustment, or problem identification of personal computers and related equipment. Tactfully and skillfully deal with irate customers. Provide solutions and communication for customer service problems in a satisfactory and fair manner while observing hospital policies and departmental guidelines. Manual dexterity and visual acuity necessary to utilize a desktop or laptop computer screen with small type. Ability to sit for prolonged periods of time; verbal communication and auditory abilities to communicate with a multitude of customers. Cognitive abilities necessary for logical thought and concentration; Ability to; meet the attendance requirements of the job.

Information Technology Specialist

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51122786 - Insurance Healthcare Representative

Senior Tech Support Analyst- FT, Days (2 Openings)

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51122786 - Insurance Healthcare Representative

Senior Tech Support Analyst- FT, Days (2 Openings)

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