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Mda-Travel Counselor I

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is entry level work in promoting the tourism industry in the State...

Posted 4 days ago

Characteristics of Work Benefits Supplemental Questions This is entry level work in promoting the tourism industry in the State of Mississippi through direct contact with visiting tourists. The work involves providing detailed information on state tourist attractions and upcoming events and answering questions posed by visitors. The work is performed in a learning capacity and includes demonstrating a ready knowledge of tourism information, exercising tact in dealing with the public, using a good speaking voice, and exhibiting neatness in appearance. Holiday and alternating weekend work is required. Occasional travel and the interaction with industry representatives may be required. Employees work under the direct supervision of an administrative superior in accordance with established practices and procedures as set forth in the Welcome Center Manual. Incumbents in this position must be willing to work a flexible schedule and are required to work some evenings, weekends, and holidays. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Receives and greets visitors, suggests points of interest, and provides information on travel routes and lodging facilities. Assists visitors in acquiring accommodations in lodging facilities located in the state. Answers visitor inquiries concerning tourist attractions, upcoming events, and the government and history of Mississippi. Participates and assists in events and activities as required or assigned by the administrative superior. Serves refreshments to visitors. Maintains a supply of tourism brochures and publications, ensuring that brochure racks are fully stocked at all times. Maintains records on the volume of tourist travel at the Welcome Center. Performs light maintenance duties. Represents the Mississippi Development Authority and the Tourism Division at industry events and activities. Assists in the preparation of various reports and documents as requested by the administrative superior using a personal computer. Provides technical assistance to the administrative superior. Assists the administrative superior with coordination of work and uniform schedules and routine administrative tasks. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: An Associate's Degree from an accredited college or university. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Two (2) years of related experience. Substitution Statement: Related education and related experience may be substituted on an equal basis. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Provides information to state visitors, i.e., answers inquires concerning tourist attractions, travel routes, lodging facilities, upcoming events, etc. 2. Participates and assists in events and activities associated with the tourism industry. 3. Maintains a supply of tourism brochures and publications as well as records and reports. 4. Performs various administrative and/or technical duties.

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Youth Serv Counselor II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is professional work in a correctional setting working with youth ...

Posted 1 week ago

Characteristics of Work Benefits Supplemental Questions This is professional work in a correctional setting working with youth who have been committed to the state training schools or with those in other juvenile justice settings. Work involves the preliminary assessment of cases which consists of conducting interviews to obtain social histories and providing psychological services and orientation back into the community setting. Incumbents assist in determining the needs of students and make proper referral to federal, state, or local agencies supplying necessary supporting data. Additional duties of a similar nature are involved in the planning for case management and treatment; providing crisis intervention; and planning for and affecting the release, discharge, or parole of committed youths. Incumbents have frequent conferences with supervisors to discuss problems arising in their work and for instructions as to subsequent steps to be taken in specific cases. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Prepares social histories, interviews youths, and makes other necessary contacts. Confers with supervisor on apparent emotional problems of youths. Works with Counselor Aides in their contacts with students. Leads individual and group counseling sessions. Maintains an individual file on each youth. Compiles pre-parole progress reports. Maintains weekly adjustment records of his/her case load and makes recommendations accordingly. Initiates correspondence to students' families and to the courts. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university in Social Work, Counseling, or one of the behavioral sciences*; AND Experience: One (1) year of experience directly related to the described duties. * As stated in the Final Judgment of the Kenneth Morgan, et. al. vs. Douglas Sproat, et. al., Civil Action No. J75-21(N). Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Performs activities involved in the preliminary study of cases. 2. Conducts individual and group counseling regarding troubled youths and/or youths in the juvenile justice system. 3. Provides supervision, leadership, and programs for troubled youths and/or youths in the juvenile justice system. 4. Prepares and maintains files, documentation, legal documents, and various reports. 5. Develops and maintains relations with the court and the community.

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Admissions Counselor - Executive & Professional Enrollment

Faulkner University Montgomery AL, 36101

Faulkner University is seeking a qualified individual to serve as Admissions Counselor. The successful candidate is responsible fo...

Posted 3 weeks ago

Faulkner University is seeking a qualified individual to serve as Admissions Counselor. The successful candidate is responsible for recruiting students for all programs offered through the Executive and Professional Enrollment division. This individual will also serve as an advisor, counselor and interpreter of the University's policies to any individual seeking admission to the University. The selected candidate reports directly to the Associate Vice President for Executive and Professional Enrollment. This is a full-time, 12-month position. Applications will be accepted until the position is filled. This position is funded and will begin as soon as the qualified candidate is found. Review of applications will begin immediately. Employment is conditional upon a satisfactory background check. Duties Summary: * Schedule and hold recruiting functions as required * Implement strategies and policies to meet specific goals for recruitment * Schedule and hold information sessions at community colleges, businesses and organizations in order to recruit students * Develop and maintain contacts with prospective students, community colleges and local businesses * Participate routinely in Chamber of Commerce and other professional events * Provide follow-up for enrollment and financial aid assistance * Travel as necessary for recruiting, registrations, public relations and training * Aid students in tracking their progress toward meeting program requirements * Collect and enter prospective student data and contact information on student record * Complete preliminary reviews of transfer credit on prospective students for certain programs * Serve as a key contact for the students during their academic program * Provide support with regular office duties during registrations * Make presentations as required Position Requirements * Master's degree preferred; Bachelor's degree required. Experience considered in lieu of desired educational level * Experience in a college or university setting helpful * General knowledge of Microsoft Word, Excel and Google Suite * Ability to be focused, organized and often handling several tasks at once * Ability to communicate effectively with others * A commitment to Christian education as offered at Faulkner University * Active member of the church of Christ Required Documents Applicants will need to submit the following documents during the application process. * Resume • A letter of interest (include a statement of church affiliation and acceptance of University values) • A list of at least three professional references with telephone and email contact information • Copies of all academic transcripts (photo copies will be accepted) Non-discrimination statement: Faulkner University is a church-affiliated liberal arts institution committed to employing a highly qualified and diverse administration, faculty and staff, which reflects the University's religious traditions, values and affiliation, and purpose. Thus, the institution invites individuals affiliated with the churches of Christ to submit applications regardless of race, color, national or ethnic origin, age, gender, marital status, or disability. Faulkner University does not discriminate on the basis of race, color, national or ethnic origin, age, gender, marital status, or disability in connection with its educational policies, admissions, financial aid, employment, educational programs, or activities. However, Faulkner University exercises a preference in employment for those qualified applicants who are members of the churches of Christ whose lifestyles are consistent with the mission of the University and with the beliefs and values of the churches of Christ. For more information, please visit: www.faulkner.edu

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Mda-Supervisor, Welcome Center

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is supervisory work in managing the operation and maintenance of a...

Posted 2 days ago

Characteristics of Work Benefits Supplemental Questions This is supervisory work in managing the operation and maintenance of an area Welcome Center. The work involves responsibility for directing and supervising a staff of Travel Counselors involved in providing informational services to tourists. In addition to supervising, the employee answers numerous questions concerning tourist attractions, Mississippi history, government, current events, and highway routes. Public speaking, writing and using a personal computer are other responsibilities of the job. Holiday and alternating weekend work is required. Frequent travel and interaction with representatives from business, industry, government and local communities, and the general public may be required. General supervision is received from an administrative superior. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Serves as full-time Travel Counselor at the Welcome Center. Receives and greets visitors, suggests points of interest, and provides information on travel routes and lodging facilities. Assists visitors in acquiring accommodations in lodging facilities located in the state. Answers visitor inquiries concerning tourist attractions, upcoming events, and the government and history of Mississippi. Serves refreshments to visitors. Maintains a supply of tourism brochures and publications, ensuring that brochure tracks are fully stocked at all times. Performs light maintenance duties. Represents the Mississippi Development Authority and the Tourism Division at industry events and activities, utilizing public speaking skills as needed. Checks daily on weather and road conditions, provides map directions to tourists, and updates bulletin boards and calendar of events. Plans and implements special projects. Participates in local tourism functions, activities and events. Develops and implements initiatives to encourage local industry participation in activities and events at the Welcome Center. Attends meetings and seminars as required. Provides input to the manager of the State Welcome Centers programs regarding the effectiveness of policies and procedures. Compiles and submits daily, weekly, and monthly reports in accordance with established policies and procedures. Compiles and submits statistical and demographic information to the state Welcome Center bureau office. Directs the maintenance of necessary inventories and attendance records. Coordinates security and maintenance operations in conjunction with the Mississippi Department of Transportation (MDOT). Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Experience: Four (4) years in the Travel Counselor series. OR Education: A Bachelor's Degree from an accredited four-year college or university; AND Experience: Two (2) years of work related experience. OR Education: An Associate's Degree from an accredited two-year college; AND Experience: Four (4) years of work related experience. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Greets and provides information to state visitors, i.e., answers inquires concerning tourist attractions, travel routes, lodging facilities, upcoming events, etc. 2. Participates in or represents the Agency at tourism events and activities and attends meetings and seminars. 3. Directs or performs maintenance duties including the maintenance of inventories and records. 4. Compiles and submits statistical and demographic information and reports. 5. Performs various administrative and/or technical duties.

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Drs-Counselor Assistant I

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is the entry level in the DRS-Counselor Assistant series. An incum...

Posted 4 days ago

Characteristics of Work Benefits Supplemental Questions This is the entry level in the DRS-Counselor Assistant series. An incumbent in this classification performs paraprofessional work involving the provision of casework services to Mississippi Department of Rehabilitation Services' clients. The employee functions as assistant to a DRS-Counselor(s) in the development and maintenance of confidential case files. The work includes office management, scheduling client appointments, interviewing clients, composing and typing correspondence relative to clients served, and maintaining a counseling casework budget. The employee exercises considerable independence in performing the duties of the position, including independently advising clients concerning services provided. Supervision is received from a DRS-Counselor(s). Examples of Work: Examples of work performed in this classification include, but are not limited to, the following: May assist in arranging for physical, mental, academic, vocational, and other evaluations to obtain information for assessing clients' needs and developing rehabilitation plans. Aids in client intake by completing necessary forms on referrals, and writing summary of interview in the case record in accordance with standard agency procedures. Assists in preparing and maintaining records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence. Develops and maintains relationships with community referral sources. Receives and routes incoming mail and posts outgoing mail to ensure that all mail is routed to appropriate parties within prescribed time frames. Schedules appointments for clients and notifies clients thereof. Receives and directs telephone calls and visitors to appropriate parties in a courteous and timely manner. Maintains office filing system to ensure ready accessibility to all correspondence, memoranda, reports, and other records and supporting documentation. Types correspondence, memoranda, brief reports, forms, and other materials related to office operations. Initializes accounts payable functions through various computerized systems. Faxes or mails the appropriate forms to the designated person to determine if client is eligible for services. Makes copies of client identification card and social security card to have on file and to assist with making sure the information is sent to his/her physician of choice. Schedules appointments with employers to help aid clients. Notifies clients by phone as to the time of his/her appointment. Assists counselors in maintaining supplies. Assists in preparing PCA time logs for counselor to review before submitting for payment. Assists in preparing vendor authorizations for client services. Assists counselor with input of clients' recertification, quarterly visits, and monthly contacts. Maintains contact with doctors' office for documents needed for client services. Assists in closure of client cases. Assists in entering appropriate information into client case file when client maintains employment. Performs community outreach informing people about the agency. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: An Associate's Degree from an accredited college or university. OR Education: Graduation from a standard four-year high school or the equivalent (GED or High School Equivalency Diploma); AND Experience: Two (2) years of experience related to the described duties. Substitution Statement: Related education and related experience may be substituted on an equal basis. Essential Functions: Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Assists eligible client(s) with receiving rehabilitation services within an appropriate timeframe. 2. Assists counselor(s) with client case management and office management. 3. Ensures that authorizations for purchases are paid accurately and in a timely manner.

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Behavioral Health Specialist II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is professional work in administering diagnostic psychological tec...

Posted 6 days ago

Characteristics of Work Benefits Supplemental Questions This is professional work in administering diagnostic psychological techniques designed to appraise intelligence, memory, personality and other psychological functions to identify any mental health intervention needs and/or behavioral intervention needs. It also involves conducting individual and group therapy, developing intervention strategies, ensuring the implementation of the strategies, and initiating treatment plans. All duties and/or assignments will be performed under appropriate psychological supervision. This is professional work in administering diagnostic psychological techniques designed to appraise intelligence, memory, personality and other psychological functions to identify any mental health intervention needs and/or behavioral intervention needs. It also involves conducting individual and group therapy, developing intervention strategies, ensuring the implementation of the strategies, and initiating treatment plans. All duties and/or assignments will be performed under appropriate psychological supervision. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Conducts clinical interviews to identify treatment needs and monitor outcome. Collects various forms of behavioral data (e.g., frequency counts, duration information, interval sampling, etc.) to help determine further assessment needs and intervention needs. Prepares documented information related to the collected behavioral data (e.g., using excel, hand written graphs, pie charts, etc.). May also write evaluation reports and behavioral intervention plans. Initiates treatment plans. Evaluates treatment plans for compliance with accreditation standards. Works with individuals or groups in appropriate active treatment exercises to help meet goals for treatment. Participates in team meetings with other staff members. Presents data in conferences with psychiatrists, doctors, nurses, social workers and other staff members. Evaluates and develops psychoeducational group leading skills for individuals in the Technician series. Conducts individual and group counseling, psychotherapy, and psychoeducation. Utilizes theoretically sound and empirically tested therapies and has the ability to integrate new methods of therapies appropriate to the population. Provides up-to-date training and education on a range of topics including mental illness, coping skills, self-management skills, and substance abuse. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university in Psychology, Counseling, Counselor Education, Community Counseling, or Psychometry, including or supplemented by the completion of two (2) psychological testing/assessment courses or related internship/practicum experience in testing and assessment which are acceptable to the appointing authority; AND Experience: Two (2) years of experience. Documentation Required: Applicants must attach a valid copy of his/her transcript or other evidence to verify completion of required course work. The hiring agency will verify course work.

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Es-Employment Interviewer II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions Incumbents in this classification perform a wide range of professional ...

Posted 1 week ago

Characteristics of Work Benefits Supplemental Questions Incumbents in this classification perform a wide range of professional assignments in an Employment Security office. The principal assignments are to interview, occupationally classify, and place applicants in jobs and in training; to provide various manpower services to employers; to promote the use of all local employment service resources; to contact employers and promote the continued use of the Employment Service; to assist with or take claims for unemployment compensation; and to assists with unemployment issues. Incumbents also case manage and follow up with participants throughout core intensive and training services for federal programs. Work is performed under general supervision of higher-level staff. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Interviews job applicants to determine occupational qualifications for placement. Analyzes work experience, education, personal characteristics and other factors; evaluates information for placement purposes; and assigns the correct occupational code. Evaluates applicants' needs for special services such as testing, counseling, or additional training, and arranges for services to meet these needs. Advises applicants on labor market conditions and requirements in specific occupational or industrial fields. Obtains job orders from employers and applies job analysis techniques to determine job content, skills and abilities required and other data necessary for selection of qualified workers. May obtain labor market and occupational information and compiles and analyzes this information to prepare labor market reports. May provide vocational guidance and render special service to veterans, youth, older workers, handicapped, and other special applicant groups. Promotes the continued use of Employment Service by employers. Contacts employers in the interest of applicants for whom a suitable job is not currently listed with the Employment Service. Provides information to unemployment compensation claimants, interviews claimants, takes claims, and/or records facts bearing on claimants' potential eligibility. Exhibits an appropriate level of professionalism when dealing with customers. Recruits, monitors, and follows-up with participants enrolled in applicable program. Ensures participant eligibility for applicable program. May conduct workshops and/or orientation sessions related to employment security. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Experience: Completion of two (2) years employment with the Department of Employment Security as an Employment Interviewer I or ES-Employment Counselor I. OR Education: A Bachelor's Degree from an accredited four-year college or university. OR Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: Four (4) years of experience related to the described duties. Substitution Statement: Related education and related experience may be substituted on an equal basis. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Interviews applicants to identify and evaluate occupational interests, knowledge, skills, and abilities. 2. Communicates with area employers to promote services and to obtain job orders through telephone contact, visiting places of business and/or screening new job order announcements. 3. Performs duties required in taking claims for unemployment compensation. 4. Performs various support functions related to maintaining applicant/employer/claim records and preparing a variety of reports. 5. Performs various duties associates with federal/state programs related to employment security.

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Drs-Counselor II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is professional work which involves evaluating the vocational pote...

Posted 1 week ago

Characteristics of Work Benefits Supplemental Questions This is professional work which involves evaluating the vocational potential of clients, utilizing all available diagnostic and related services incidental to the determination of eligibility for, and nature and scope of services to be provided under the Vocational Act. Incumbent jointly develops an individualized written rehabilitation program with the client; arranges, coordinates, and supervises the services necessary to reach a vocational goal; provides job placement services to eligible, qualified job ready individuals; establishes relationships with medical personnel; and performs all duties of a Counselor I. Incumbents may also make home visits. Duties also include organizing and coordinating community resources to ensure quality rehabilitation services to disabled individuals. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: Develops and maintains an appropriate case-finding procedure. Maintains a continuous program of public relations in assigned area, including the interpretation and provision of rehabilitation information to the public. Assumes responsibility for determination of client eligibility for rehabilitation services and for placement of clients into suitable employment under supervision of a District Manager. Locates and utilizes all available resources as needed in each client's rehabilitation program. Assumes responsibility for job analysis in local industries (particularly entry jobs for disabled clients), and for assisting industry in modifying job situations to fit a particular client's disability. Manages, under supervision, fiscal allocations provided by agency for use in the provision of vocational rehabilitation services. Develops with each client a total program of individualized plans and/or services and manages program until completed or otherwise terminated. Develops and maintains a close working relationship with the medical profession and other allied groups. Ensures the expedition of services to clients through proper caseload management. Supervises and monitors personal care attendant services. Coordinates services and resource identification for clients' specific needs. Develops individualized plans for client services. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: A Master's Degree from an accredited four-year college or university in Rehabilitation Counseling or a related field. OR Education: A Bachelor's Degree from an accredited four-year college or university in Rehabilitation Counseling or a related field; AND Experience: One (1) year of experience related to the described duties. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Collects client information to determine eligibility for services. 2. Performs case management activities including developing and monitoring individualized programs, counseling clients, and providing documentation on all related activities. 3. Maintains communications with federal, state, and community agencies; clients; employers; and other individuals within the community.

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Drs-Work Adjustment Instruc II

State Of Mississippi Montgomery AL, 36101

Characteristics of Work Benefits Supplemental Questions This is work involving the instruction and training of individuals with...

Posted 2 weeks ago

Characteristics of Work Benefits Supplemental Questions This is work involving the instruction and training of individuals with disabilities in one or more skills, trades, or crafts or in assembly line function in a factory setting. The incumbent supervises contract work performed by clients. The work is usually performed at a sheltered workshop, factory, plant, or with a Mississippi Department of Rehabilitation Services office or facility. General supervision is received from the production manager or DRS-Counselor. Examples of Work:Examples of work performed in this classification include, but are not limited to, the following: May assume the duties and responsibilities of the production manager during his/her absence; plans and organizes the work on specific projects; may assume functional supervisory responsibility. Familiarizes new clients with workshop rules, regulations, layout, tools, machinery, and equipment and demonstrates how they are used, emphasizing safety practices. Participates as a team member in formulating and devising training courses, instructional methods, and techniques which will best benefit clients, prior to assigning client training. Supervises loading and shipping of finished products; may operate forklift and drive trucks or van. Observes work being performed by clients and records progress, production and behavior, motivating clients in personal and work habits as needed. Administers first aid to clients with minor injuries. Ensures that adequate amounts of supplies and materials are at each work station; keeps perpetual inventory of supplies and materials and prepares requisitions. Performs minor maintenance on machinery and equipment; reports malfunctions and safety hazards to immediate supervisor; supervises the cleaning of work area and disposal of waste materials. Assists district counselor or special facility counselor in performing, under close supervision, routine counselor type activities requiring no special training. Performs related or similar duties as required or assigned. Minimum Qualifications:These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the Mississippi State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position. EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education: Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma); AND Experience: One (1) year of experience of work related to the described duties. Substitution Statement: Related education and related experience may be substituted on an equal basis. Licensure: Must possess a valid driver's license, as verified by the hiring agency. Essential Functions:Additional essential functions may be identified and included by the hiring agency. The essential functions include, but are not limited to, the following: 1. Provides instruction, training, and supervision of clients. 2. Documents activities and maintains various records related to program operations and client performance. 3. Maintains the coordination, organization, and safety of the working environment.

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Remote Customer Service Agent

Phocus Virtual Communications, LLC Montgomery AL, 36104

JOB FUNCTION:   Professionally and courteously handle inbound customer service calls in compliance with client ...

Posted 2 weeks ago

JOB FUNCTION:   Professionally and courteously handle inbound customer service calls in compliance with client policies and directives.       DUTIES AND RESPONSIBILITIES:  • Professionally process inbound sales and/or customer service calls  • Respond to customer questions  • Resolve customer issues • Offer up-sells and cross-sells to callers  • Record and verify accurate information on all calls • Adhere to work schedule provided • Positively and respectfully communicate with customers • Maintain high level of punctuality · Maintain consistent, reliable attendance standards  • Maintain company and client confidentiality • Multi-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge     QUALIFICATIONS:   • Customer service experience preferably in a telemarketing/customer service environment • Flexible work schedule; must be able to work a minimum of 15 hours per week • Clear, professional, and positive verbal communication • Possess the ability to work independently • Possess basic computer skills • Must successfully complete company training • Meet background and drug screening requirements if applicable • Must be willing to learn and improve in all skill areas     SALES AND SERVICE SKILLS:   • Strong interpersonal skills • Ability to effectively manage time • Independent and self motivated • Excellent verbal and written communication skills • Excellent customer service skills and sales skills • Good analytical skills       TECHNICAL AND OFFICE REQUIREMENTS:  • Must have or obtain a headset  • Must have or obtain a basic dedicated landline • Must have or obtain cable high speed internet; dial up/satellite internet is not acceptable • Must have a quiet work space • A desktop or laptop computer with a separate monitor is recommended, Macs must have an Ethernet port and Boot Camp and a licensed version of Windows MUST be installed.

Mda-Travel Counselor I

Youth Serv Counselor II

Admissions Counselor - Executive & Professional Enrollment

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Mda-Supervisor, Welcome Center

Drs-Counselor Assistant I

Behavioral Health Specialist II

Es-Employment Interviewer II

Drs-Counselor II

Drs-Work Adjustment Instruc II

Remote Customer Service Agent

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Mda-Travel Counselor I

Youth Serv Counselor II

Admissions Counselor - Executive & Professional Enrollment

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Mda-Supervisor, Welcome Center

Drs-Counselor Assistant I

Behavioral Health Specialist II

Es-Employment Interviewer II

Drs-Counselor II

Drs-Work Adjustment Instruc II

Remote Customer Service Agent

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