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Technical Writer

Overview CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell fa...

Posted 1 week ago

Overview CallidusCloud is now SAP Sales Cloud, part of the SAP Customer Experience division of SAP. We help sales teams sell faster and perform better, using AI-driven software that transforms your company's lead-to-cash process. Our full suite of sales process tools includes sales automation, incentive management, Configure Price, Quote (CPQ), coaching and sales enablement. The Callidus environment is dynamic, innovative and growing! To support our growth we are seeking a Senior Technical Writer to join our high-performance team. Responsibilities * Designs, develops, implements, and maintains customer documentation sets for each version of a Callidus product or products * Designs, develops, implements, tests, and maintains guided, contextual help (utilizing Walk-Me) for each version of a Callidus product or products * Works with training to determine what is the best way to be able to teach users of different experiences new features and functionality * Confident enough to provide feedback to the product manager in regards to potential product flaws * Produces documentation that conforms to the Technical Publications and quality assurance standards. * Is flexible and adaptive in the multiple project environment. Works as a team with other members of the Technical Publications group, as well as across teams to maintain project schedules. Keeps teams informed of progress, and supports the best product possible within each project's timeframe. * Provides product and documentation expertise as needed to Engineering and other Callidus organizations on how best to convey technical information involving product design and functionality, feature usability, cross product feature consistency, and Callidus product concepts. * Proactively seeks out special documentation requests, identifies resources (people, time, access to subject matter experts) and converts gathered data into documentation solutions for customers and technical audiences as needed. * Proven writing skills and solid technical knowledge. Has full range of experience in all writing mediums. Has written enterprise-level documentation. * Familiar with and contributor to product's UI design and a main contributor to the Technical Publication group's Style Guide and templates. Understands the publication process and how it fits into the development cycle for each product. * Able to write all documentation for a product. May contribute to several projects. Plans large scoped publication assignments and meets deadlines in timely manner. Is flexible and adaptive to unforeseen challenges to the schedule. * Management is informed of any project dependencies or issues. Responds quickly and decisively to management directives. * Strong team player within the group and with other groups. Is proactive in enhancing own team-building skills. Qualifications * BS in Computer Science, Computer Engineering, Software Engineering or similar area. * Minimum of 5 years of experience. * Outstanding writing skills and solid technical knowledge. * Proven track record in producing and maintaining all areas of doc design, production, and user audience. * Teams with Tech Support, Escalations Team, QA, Sales/Presales, Client Services to produce white papers, tech notes, client services workarounds, deployment information for cross product demos, upgrade scripts, and so on. * Expert in writer applications such as FrameMaker, Robohelp, Acrobat Professional, and Visio. * Experience with Walk-Me is a plus * Understands database administration, Apps Server environment. Seeks out training in some developer languages including those used by engineers here. Often seeks out opportunities to create tools to assist Tech Pubs and Engineering, Tools have been incorporated into products to assist install and deployment problems. Overall technically knowledgeable and self-teaching in technology. Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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Producer Licensing Leader

Kemper Birmingham AL, 35202

Position Summary: This position is responsible for the management of the producer (agent / agency) licensing function of the Ke...

Posted 3 days ago

Position Summary: This position is responsible for the management of the producer (agent / agency) licensing function of the Kemper Property and Casualty Division. This includes the management of all producer licensing staff. This position is required to develop and oversee processes and procedures to ensure compliance with state licensing and appointment requirements. This position is also responsible for interfacing with the sales, marketing and product departments to ensure all business processes are aligned with our business objectives. Position Responsibilities: * Oversee the producer licensing function, including the day to day management and training of the producer licensing staff. * Develop, implement and monitor procedures and processes involving producer on-boarding, producer code set-up and changes, state licensing and appointment verification, as well as related producer terminations. * Responsible for assuring all appointments and terminations are performed in accordance with state laws and company policy. * Establish, implement and monitor unit quality assurance program to ensure compliance with designed workflow processes, policies and procedures * Maintain the integrity of the producer databases and records. * Review recent proposed changes by regulatory agencies to determine potential impact on Company processes and procedures related to producer licensing. * Assist with the implementation of regulatory and legislative changes impacting the producer licensing department. * Consult with business groups and the compliance / legal function to assist with the identification of resource issues and/or prospective process changes driven by strategic initiatives or regulatory changes. * Respond to and follow up on criticisms pertaining to producer licensing discovered in market conduct examinations and agency/carrier audits. * Works directly with appropriate personnel for producer licensing initiatives to understand, develop, define, create and maintain project objectives. * Other duties as assigned Position Qualifications: * Bachelor's degree * A minimum of 5 years of related management experience in an insurance company required. * Strong leadership, project management and relationship management skills required. * Understanding of property casualty distribution channels, particularly the independent agency channel. * Ability to work effectively across multiple levels within the organization required. * Proficiency with spreadsheets, database applications and document management * Demonstrated skills working with and drawing conclusions from data / management information. * Effective communication skills. * Ability to manage projects involving planning, coordinating and execution. * Strong attention to detail, documentation and organization skills. * Some travel required The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The incumbent must have the abilities or aptitudes to perform each essential function proficiently with or without reasonable accommodation. Our organization has a dynamic work environment where positions evolve and change. Therefore, the Company reserves the right to modify, delete, or add job duties, responsibil Our employees enjoy great benefits: * Qualify for your choice of health and dental plans within your first month. * Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. * Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. * Contribute to your community through United Way and volunteer programs. * Balance your life with generous paid time off and business casual dress. * Protect what you love with discounts on home and auto insurance products. * Get employee discounts for shopping, dining and travel through Kemper Perks. Kemper at a glance With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses. Kemper's underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25 personal lines property and casualty writers and the 2016 Ward's 50 Top Performers list of life insurance companies. * Alliance United Insurance Company is not rated. We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V * MO -CB -ZR -GD -IN -MSJ -PTApply On-lineSend This Job to a Friend * © Kemper Corporation. All rights reserved. * Terms of Use * Privacy Policy

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VP, Information Systems

Kemper Birmingham AL, 35202

Position Summary: Kemper Property & Casualty is seeking to hire an experienced Vice President of Information Services to establ...

Posted 3 days ago

Position Summary: Kemper Property & Casualty is seeking to hire an experienced Vice President of Information Services to establish and lead an application development team which will focus on enabling our non-standard auto transformation. Reporting to the P&C CIO, this role is responsible for leading the key program that implements new enterprise application software for our non-standard auto business. The Vice President will lead a team of information systems managers and employees, along with the responsibility for integration partner vendors supporting this implementation. Additionally, this position works in partnership with a Kemper Business Executive to ensure the delivery of software is focused on maximizing business strategic value. This highly visible position interfaces with all levels of the organization through to an Executive Steering Committee, as well as being a member of the P&C Information Systems Leadership team. The successful candidate will be expected to travel extensively between our Kemper offices across the US. Position Responsibilities: * Leadership of a major transformation program replacing a broad set of non-standard auto applications in a high transaction and highly available production environment * Execution delivery excellence of a multi-million program against planned milestones, working down at a detailed level to ensure progress against plan * Work effectively with Business leadership and vendor management in a multi-location and staffed program * Resource management for dedicated team assigned to this initiative * Fiscal management for Kemper and Vendor resource costs, together with a focus on benefit realization of program business outcomes * Formal Program Governance to ensure delivery success, benefit achievement and 3rd party vendor management of relationship and accountabilities Position Qualifications: * Property & Casualty Insurance industry experience required * Large scale program leadership for enterprise level transformations * 10+ years of progressive IT management experience in the software application development arena * Property & Casualty non-standard auto Industry experience preferred * Extensive system and release readiness experience related to enterprise scale business applications * Ability to organize and work effectively with large teams made up of internal staff and external onshore/offshore vendors * Demonstrated leadership qualities communicating and reporting at the executive level * Ability to communicate (verbally and in writing) effectively with senior business and systems leadership Our employees enjoy great benefits: * Qualify for your choice of health and dental plans within your first month. * Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. * Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. * Contribute to your community through United Way and volunteer programs. * Balance your life with generous paid time off and business casual dress. * Protect what you love with discounts on home and auto insurance products. * Get employee discounts for shopping, dining and travel through Kemper Perks. Kemper at a glance With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses. Kemper's underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers and the 2016 Ward's 50 Top Performers list of life insurance companies. * Alliance United Insurance Company is not rated. We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V * MO -CB -LJ -GD -IN -MSJ -PTApply On-lineSend This Job to a Friend * © Kemper Corporation. All rights reserved. * Terms of Use * Privacy Policy

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Communications Specialist, Sr

Bbva Birmingham AL, 35202

* Location: Birmingham, Alabama. United States * Job type: Employment | Business Development Usa * Published on: 23rd September 20...

Posted 4 days ago

* Location: Birmingham, Alabama. United States * Job type: Employment | Business Development Usa * Published on: 23rd September 2018 Apply This jobs belongs to another country and because of that, the specifications of its selection process will be different. If you apply, you will be registered on BBVA Compass. You could get know of this country process selection in BBVA Compass At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below. The Senior Communication Specialist role is a key contributor on the design team and is responsible for creative and technical copywriting on multiple projects as well as project, resource and stakeholder management. This role maintains brand, voice, and design integrity while supporting our creative teams to execute designs and concepts across multiple digital deliverables. Requirements Skills and Experience * Bachelor’s degree in English, Journalism, Marketing, or Communications or sufficient work experience * 5+ years of related experience * Experience managing multiple projects with attention to detail, understand business & creative objectives to produce quality work while meeting deadlines * Strong copy editing and proofreading skills * Knowledgeable of SEO and can write for SEO ranking * Experience with writing for a brand, brand positioning, and brand voice * Experience developing copy for digital channels (email, web, online ads, etc.) * Must be extremely detail oriented, organized and be able to multitask multiple projects * Excellent verbal skills and collaborative attitude * Proven track record of delivering quality work on time * Take ownership of the quality and timeliness of work * 5+ years’ experience working with Microsoft tools such as Outlook, Excel, Word and PowerPoint * Stakeholder management skills – able to build strong relationships, communicate effectively and, when necessary, challenge constructively * Project management skills – able to plan effectively and coordinate different work streams to deliver work on time and on budget * Previous experience at interactive, advertising, or marketing/creative agency a plus * Experience working within the Financial sector a plus Competencies Communication: Excellent written and verbal communication skills. Ability to fluently communicate in the vernacular of Design, Business and Technology and effectively translate between the three. Collaboration: Ability to build on the ideas of others and facilitate ideation, rather than enforcing own opinions. Works cooperatively as part of a team. Works alongside, as opposed to working separately or competitively. Builds and maintains effective working relationships with a wide range of people. Strategic & Analytical thinking: Ability to see the bigger picture, spotting patterns and facilitating cohesion across different customer touchpoints. Demonstrates clear rationale for decisions. Ability to rationally critique or analyze ideas/products/prototypes. Flexibility: Ability to adapt and respond positively to change. Uses feedback to develop abilities and is open to trying a different approach. Functions Key Responsibilities * Work with the internal clients to fully understand what the business wants and to produce clear creative briefs for the projects * Work with other partners to deeply understand the needs and characteristics of target customers * Provide useful input to other design disciplines * Thinks creatively and able to synthesize information into concise and compelling messages * Thoughtful and inspired writer with excellent written and communication skills * Partners with the design team to ensure copy is correctly flowed into design and finds integrated visual/copy solutions * Collaborate with designers throughout the creative process, from conceptual brainstorming for new initiatives to the evolution of copy to meet creative executional needs * Understand and implement brand values across all channels * Processes feedback from key stakeholders and presents back solutions or questions to stakeholder and/or manager. * Clear understanding of best practices for writing content across all channels * Monitor progress against initial plans, adjusting/escalating as required * Provide updates on progress to business stakeholders/other members of the Design team * Present final outputs to senior stakeholders and respond to questions and/or challenges * Maintain awareness of relevant social, cultural, economic and technological trends * Informally learn from other members of the team about specific skills/knowledge * Takes ownership of deadlines and follows project schedules and updates

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Cash Management Specialist

Proassurance Corporation Homewood AL, 35209

An exciting opportunity exist to join ProAssurance, a specialty writer of professional liability, products liability and worke...

Posted 1 week ago

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Operations Supervisor

Proassurance Corporation Homewood AL, 35209

An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and work...

Posted 2 weeks ago

Job Description An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employees operating in 40 states, the company is well positioned to offer career opportunities to individuals interested in professional growth. We are currently searching for an Operations Supervisor in our Birmingham, AL office. The primary responsibility of the Operations Supervisor is to supervise the people and processes of business analytics including but not limited to gathering requirements information, application testing, and analysis of various business procedures and systems. The position provides supervision of integral support processes and the management of critical regulatory reports. The Operations Supervisor is responsible for managing multiple protocol sets within the framework of the departmental guidelines. The position also requires working in conjunction with other management members of the department to interpret, communicate, and implement company-wide policy and procedure appropriately. Job Duties include: * Oversee, prioritize, and direct the activities of operations staff * Serve as coach and mentor to associates at different levels of the departmental growth track * Conduct performance appraisals and provide feedback to ensure professional development * Effectively communicate corporate vision and operational objectives to associates on a consistent basis * Establish goals for direct reports and monitor progress * Manage daily workflow and assign projects * Collaborate frequently with business users, information technology and operational unit to drive results * Communicate new processes, procedures, and customer needs to department * Provide guidance throughout all phases of projects * Manage the coordination of testing service requests to meet Sarbanes Oxley requirements and other internal controls * Coordinate the development and maintenance of procedural documentation * Monitor and analyze results; continuously provide recommendations, feedback and coaching to improve departmental performance * Ensure data integrity by monitoring reports and providing timely communication on discrepancies * Drive adherence to company, industry and regulatory standards in every aspect of daily operational work Job Requirements * Bachelor's degree required, or 8 years relevant business experience. * A minimum of 10 years' combined experience in Insurance/Financial industry and business process improvement is required * Demonstrated leadership experience is required. Prior supervisory experience is preferred. * Experience with business analytics, project management, regulatory compliance, and system governance required * Strong verbal and written communication skills, including ability to communicate effectively across all levels within the organization * Keen understanding of SDLC and process improvement protocols * Ability to work independently and make sound decisions with minimal supervision and direction * Ability to identify and assess patterns, trends, root causes, develop concise explanations and test solutions Solid technical knowledge and ability to express concepts in terms that are understandable to the business Industry expertise with a thorough understanding of regulatory landscape highly preferred * Highly adept with Microsoft Office Suite

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Mobile Service Tech

Rush Enterprises Birmingham AL, 35202

Mobile Service Technician Level 3 The technician is responsible for maintaining the fleet for clients and to handle service cal...

Posted 2 weeks ago

Mobile Service Technician Level 3 The technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning. Rush Truck Centers is a premier provider of quality products and services to commercial equipment users. We are customer-focused, people-oriented, and financially motivated to deliver excellent outcomes for customers, shareholders, vendors and our people. We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Rush Enterprises is always looking for good people to join our team. Responsibilities * Maintain all aspects of equipment according to company standards. * Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required inspections are performed and documented as assigned. * Manage inventory control on the service truck and for keeping the vehicle properly stocked. * Report to the Service Manager and will be assigned duties on a daily basis. * Maintain availability for after-hours service calls and be available for an open work schedule. * Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment * Read job order and observes and listens to vehicle in operation to determine malfunction and to plan work procedures. * Utilize various diagnostic equipment to determine malfunction and utilize available technical information to determine and perform correct repair procedure. * Diagnosis, removal and replacement of injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, changes or recharges batteries, and replaces transmissions and other parts. * Perform all necessary diagnostic and documentation functions on the company computer system. * Examine protective guards, loose bolts, and specified safety devices on trucks, and makes adjustments. * Lubricate moving parts and drives repaired vehicle to verify conformance to specifications. * Perform preventative maintenance work as requested. * Document and submit necessary paperwork or enter into mobile service program as work performed in an accurate and timely manner. * Respond to customer inquiries regarding the work. Foster positive customer relations. * Advise customer and/or service writer of any repairs or services which should be performed within the next 3 months. * Participate in training and utilize that training in the course of work. Benefits We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity. Basic Qualifications * High school diploma or general education degree (GED). * 5 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility. * Have a current and valid CDL and Medical card as required by the FMVS. * Mechanical aptitude and technical ability is a must. Rush Enterprises (NASDAQ: RUSHA & RUSHB) operates the largest network of heavy and medium- duty truck dealerships in North America. Its current truck operations include a network of locations throughout the United States. These dealerships provide an integrated, one-stop sales and service of new and used heavy- and medium-duty trucks and construction equipment, aftermarket parts, service and body shop capabilities, chrome accessories, tires and a wide array of financial services including the financing of truck and equipment sales, insurance products and leasing and rentals. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Technical Writer

Producer Licensing Leader

VP, Information Systems

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Communications Specialist, Sr

Cash Management Specialist

Operations Supervisor

Mobile Service Tech

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Technical Writer

Producer Licensing Leader

VP, Information Systems

Boost your job search productivity with our free Chrome Extension!

Communications Specialist, Sr

Cash Management Specialist

Operations Supervisor

Mobile Service Tech

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