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An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employe...

Callidus Software Birmingham AL, 35202

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Technical Writer

Overview CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organizations to accelerate and maximize their lead to ...

Overview CallidusCloud is the global leader in cloud-based sales, marketing and learning solutions. CallidusCloud enables organizations to accelerate and maximize their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation — driving bigger deals, faster. Over 5,800 leading organizations, across all industries, rely on CallidusCloud to optimize the lead to money process to close more deals for more money in record time. The Callidus environment is dynamic, innovative and growing! To support our growth we are seeking a Senior Technical Writer to join our high-performance team. Responsibilities * Designs, develops, implements, and maintains customer documentation sets for each version of a Callidus product or products * Designs, develops, implements, tests, and maintains guided, contextual help (utilizing Walk-Me) for each version of a Callidus product or products * Works with training to determine what is the best way to be able to teach users of different experiences new features and functionality * Confident enough to provide feedback to the product manager in regards to potential product flaws * Produces documentation that conforms to the Technical Publications and quality assurance standards. * Is flexible and adaptive in the multiple project environment. Works as a team with other members of the Technical Publications group, as well as across teams to maintain project schedules. Keeps teams informed of progress, and supports the best product possible within each project's timeframe. * Provides product and documentation expertise as needed to Engineering and other Callidus organizations on how best to convey technical information involving product design and functionality, feature usability, cross product feature consistency, and Callidus product concepts. * Proactively seeks out special documentation requests, identifies resources (people, time, access to subject matter experts) and converts gathered data into documentation solutions for customers and technical audiences as needed. * Proven writing skills and solid technical knowledge. Has full range of experience in all writing mediums. Has written enterprise-level documentation. * Familiar with and contributor to product's UI design and a main contributor to the Technical Publication group's Style Guide and templates. Understands the publication process and how it fits into the development cycle for each product. * Able to write all documentation for a product. May contribute to several projects. Plans large scoped publication assignments and meets deadlines in timely manner. Is flexible and adaptive to unforeseen challenges to the schedule. * Management is informed of any project dependencies or issues. Responds quickly and decisively to management directives. * Strong team player within the group and with other groups. Is proactive in enhancing own team-building skills. Qualifications * BS in Computer Science, Computer Engineering, Software Engineering or similar area. * Minimum of 5 years of experience. * Outstanding writing skills and solid technical knowledge. * Proven track record in producing and maintaining all areas of doc design, production, and user audience. * Teams with Tech Support, Escalations Team, QA, Sales/Presales, Client Services to produce white papers, tech notes, client services workarounds, deployment information for cross product demos, upgrade scripts, and so on. * Expert in writer applications such as FrameMaker, Robohelp, Acrobat Professional, and Visio. * Experience with Walk-Me is a plus * Understands database administration, Apps Server environment. Seeks out training in some developer languages including those used by engineers here. Often seeks out opportunities to create tools to assist Tech Pubs and Engineering, Tools have been incorporated into products to assist install and deployment problems. Overall technically knowledgeable and self-teaching in technology. Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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Resume Writer - Part Time / Remote

Risesmart Birmingham AL, 35202

RiseSmart is a leading provider of outplacement and career management services. We are seeking experienced resume writers to join our team. RiseSmart's innovative approach to human...

RiseSmart is a leading provider of outplacement and career management services. We are seeking experienced resume writers to join our team. RiseSmart's innovative approach to human capital management has earned the company a wide range of awards and recognition from organizations including Bersin by Deloitte, the Best in Biz, Gartner Inc., the Golden Bridge Awards, Red Herring, the Stevie Awards and TIE. Duties: * Writing resumes from scratch with client-provided data * Editing and rewriting existing resumes * Direct interaction with clients as necessary by phone and/or email * Providing resume critiques according to resume best practices Knowledge/Skills Required: * Excellent written and verbal English communication skills * 5 or more years of experience as a professional resume writer. * Solid understanding of various industries and job functions including entry level, technical, professional, and executive roles * Knowledge of various resume formats, ATS capabilities and the ability to determine the best formats for each individual * Certification from one of the major career organizations (NRWA, CDI, CPRW, CRS etc.) preferred * Excellent customer service "What RiseSmart is doing in this market is truly valuable, and it's exciting to be a part of it and work for a company that values its employees and focuses on providing a quality service to people during a time of transition. It has been rewarding to write resumes and create the tools necessary to help people through job searches as well as constantly learn about different areas of business and industries." – Sigmarie, Resume Writer at RiseSmart Location is open as this is a remote position. With your application, please let us know how many hours you are available per week and specifically what schedule you can commit to during PST business hours, as there may be some US-based client interaction required. This project will begin on an hourly basis. Please also include a sample resume if you do not already have work samples included on your profile.

Desktop Engineer II

Desktop Engineer II An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance...

Job Description Desktop Engineer II An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employees operating in 40 states, the company is well positioned to offer career opportunities to individuals interested in professional growth. We are currently searching for a Desktop Engineer II, in our Birmingham, AL office, to serve as the first point of escalation for the tier 1 technicians, as well as work with other departments and teams to serve as a resource for Business Project and Internal IT Projects. This Desktop Engineer II is expected to work closely with the Security, Network, Desktop and Systems Engineers to accomplish improvements to systems, processes, and customer experiences. This position requires a higher degree of technical competencies with the Window stack and basic networking and security. The primary responsibilities include: * Diagnose and resolve technical hardware and software issues by following standard Help Desk procedures. Logs all Help Desk interactions into tracking system. * Under general supervision, provides first-tier support to end users for PC and MAC's, server applications, printers and additional hardware. * Possesses leadership qualities; ability to mentor and train colleagues. * May interact with systems engineers, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. * Simulates or recreates user problems to resolve operating difficulties. * Schedules installation of new hardware and software and modifications to existing desktops. Stays current with system information, changes and updates in the filed. * Provides escalated support within Help desk group. Job Requirements This position prefers an Associate's/Bachelor's Degree in Information Technology and a minimum of 3-5 years of technical Desktop Support experience with PC's and MAC's. The ideal candidate must be currently Microsoft Certified Professional and A+ and/or N+ Certification is preferred. ProAssurance is dedicated to the principles of Treated Fairly, and that is especially meaningful in our relationships with our employees. We reward effective, enthusiastic employees with a competitive salary and incentive package. We also provide a comprehensive suite of benefits such as a 401(k) with employer match, medical, dental, vision, long and short term disability, life insurance, and education assistance. Visit www.proassurance.com to learn more about the company and our commitment to Treated Fairly.

Data Analyst II

An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employe...

Job Description An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employees operating in 40 states, the company is well positioned to offer career opportunities to individuals interested in professional growth. We are currently searching for a Data Analyst II in our Birmingham, Alabama office. The Data Analyst II is responsible for performing data analytics, assisting in the tracking of operational and business trends, and overall preparation of operational and financial management reporting and analysis for our Healthcare Professional Liability line of business. This position is also responsible for the development and maintenance of a data management framework, including the establishment of data governance processes and participation in the Information Management scrum team projects and activities. The Data Analyst II is responsible for data analytics, predictive modeling or other data technology capabilities to enhance business effectiveness. This position requires a Bachelor's degree in Finance, Mathematics or Statistics is required. A minimum of five years' experience in financial and/or operational analysis is required. The successful candidate must have experience working with data models, analyzing trends and pattern recognition as well as experience analyzing business processes. Exceptional attention to detail and strong problem-solving and analytical skills, including formulating logical and objective conclusions and the ability to think strategically and find innovative solution to challenges is needed. Insurance industry knowledge is preferred. Job Requirements ProAssurance is dedicated to the principles of Treated Fairly, and that is especially meaningful in our relationships with our employees. We reward effective, enthusiastic employees with a competitive salary and incentive package. We also provide a comprehensive suite of benefits such as a 401(k) with employer match, medical, dental, vision, long and short term disability, life insurance and education assistance. Visit www.proassurance.com to learn more about the company and our commitment to Treated Fairly.

Operations Specialist

An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 900 employe...

Business Analyst

An exciting opportunity exist to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employee...