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Guest Service Agent 1

Drury Hotels Altadena Ridge Estates AL, 35243

STARTING RATE: $11.00 Basic Function Provides exceptional service to all guests and potential guests by assisting them in a ...

Posted 4 days ago

STARTING RATE: $11.00 Basic Function Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in / out, promoting company programs, maintaining guest records, cash handling, etc. May also assist with set up of Breakfast or Evening Beverage which may include food preparation, set up, service and / or cleaning after service. May be asked to perform duties of a Hot Breakfast Host / Hostess or Bartender when needed. Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers. General Knowledge, Skill and Ability Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift. Mental and Physical Requirements AGE: Must be at least 18 years of age. EDUCATION: Requires knowledge, skill and mental development equivalent to completion of 4 years of high school. EXPERIENCE: Experience in working with the public in a service industry or in related activities is preferred. ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds. Working Relationships Reports to the General Manager, Assistant General Manager or Front Office Manager. Maintains and promotes a positive and cooperative work relationship with all hotel departments I have read and discussed the above with my manager, and I fully understand the description of my job.

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Purchasing Agent

Career Advantage Birmingham Alabama, 35201

Position Title Purchasing Agent POSITION DESCRIPTION SUMMARY: The Purchasing Agent is responsible for...

Posted Yesterday

Position Title Purchasing Agent POSITION DESCRIPTION SUMMARY: The Purchasing Agent is responsible for the day-to-day hands on coordination and accuracy of goods procurement and delivery. This position will directly interact with all departments, including the sales team, customers and suppliers. The Purchasing Agent is responsible for maintaining appropriate inventory procurement levels to meet customer needs while minimizing carrying costs. This position works in conjunction with Customer Service providing exemplary customer service to our top tier customers. Provides additional administrative support as required. ESSENTIAL JOB FUNCTIONS:  Review customer demand to create and submit purchase orders for delivery and pricing accuracy; minimizing backorders.  Track supplier purchase orders for delivery, communicating with both internal/external customers.  Work with carriers to setup shipments of goods for inbound deliveries from suppliers.  Review and receive signed packing slips and receipt of goods paperwork to ensure accuracy of product posting for quantity.  Verify freight invoices to the receipt of goods paperwork to ensure accurate freight charges for deliveries.  Provides daily phone support for customer service by taking inbound calls and conducting outbound calls.  Provides support to sales, warehouse and finance teams by monitoring supplier performance, generating reports and acting as a liaison between purchasing and internal stakeholders.  Submits damage inbound goods claims.  Assists with inventory counts, transfers, adjustments and projects as needed. EDUCATION:  Associates degree in business or related field or equivalent experience. EXPERIENCE:  Minimum of two years’ experience in a fast paced procurement environment working with suppliers, carriers, and warehouse personnel.  Prior customer service experience preferred  Minimum of two years’ experience in ERP/MRP systems. SKILLS:  Proficient in Microsoft Excel, Word and Power Point. Strong aptitude for working with numbers.  A high degree of attention to detail and quality. Excellent verbal and written communication skills. Strong business acumen and customer service skills. Demonstrated problem solving and analytical skills. Bottom line requirements we need notes on with candidate submittal: 1. 2+ years of purchasing experience in a fast paced procurement environment working with suppliers, carriers, and warehouse personnel. 2. 2+ years of experience in ERP/MRP systems. 3. Associates degree or higher preferred. 4. Prior customer service experience preferred.

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Front Desk Agent

Celebration Hotel LTD Mountain Brook AL, 35213

Summary: The Front Desk Agent greets and registers guests, provides prompt and courteous service, and ensures accurate billing ...

Posted 4 days ago

Summary: The Front Desk Agent greets and registers guests, provides prompt and courteous service, and ensures accurate billing upon completion of guests stay to meet superior standards of quality and service. The Front Desk Agent is an ambassador of the hotel by providing any and all information requested by guests including hotel amenities, area attractions and restaurants and greeting all hotel traffic. Supervisory Responsibilities: * None Travel Required: * None Experience / Education / Certifications: 1. High School diploma – required 2. Minimum 1 year Hospitality experience-required Essential Duties / Tasks / Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. 80% Guest Service * Ensures positive guest experience by utilizing the GUEST service standards and LEADER recovery steps. * Processes arrivals and departures. * Follows departmental SOPs and work instructions * Ensure all communication between departments as necessary. * Act as an ambassador of the Casa Monica and Kessler Collection. 20% Billing * Ensure accurate billing for all guest folios. 10% Operations * Assists with other Front Desk operations, such as PBX, Concierge, etc. Knowledge / Skills / Abilities (KSA's) 1. Ability to communicate effectively with guests and Grand Performers. 2. Strong verbal and written skills (effectively able to summarize daily events on MOD report). 3. Strong organizational skills with attention to detail. 4. Guest service demeanor and outgoing personality with the ability to relate to diverse guest types. 5. Ability to perform all tasks for each job at the Front Desk. 6. Proficient in MARSHA/Opera systems. 7. Trained on Marriott rewards program/completed online training. 8. Computer savvy (MS Office suite). 9. Basic math skills for cash handling; ability to provide change and count bank at end of shift. EEO Job Category:(5) Administrative Support Workers

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Supervisory Internal Revenue Agent Msp Temporary, NTE 1 Year (Team Manager)

Department Of The Treasury Birmingham AL, 35202

* Videos * Duties HelpDuties Summary See Other Information for Locations Learn more about this agency Responsibilities...

Posted 6 days ago

* Videos * Duties HelpDuties Summary See Other Information for Locations Learn more about this agency Responsibilities WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION: The Large Business and International (LB&I) business unit provides service and enforcement activities to support tax compliance of businesses and related entities with assets of $10 million or more, as well as small U.S. businesses engaged in international, U.S. citizens abroad, and foreign persons and businesses with a U.S. tax requirement. WHAT DOES A FRONTLINE MANAGER DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments. As a FrontLine Manager you will: * Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. * Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. * Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. * Give advice, counsel, or instruction to employees on work and administrative matters. * Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions. * Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. * Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. * Identify developmental and training needs of employees, providing or arranging for needed development and training. * Initiate ways to improve production, work processes, and/or to increase the quality of the work directed. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov Travel Required Occasional travel - Travel locally and/or overnight may be required 1-5 nights per month Supervisory status Yes Promotion Potential 04 * Job family (Series) 0512 Internal Revenue Agent Similar jobs * Agents, Internal Revenue Service * Agents, Revenue * Internal Revenue Service Agents * Revenue Agents * Requirements HelpRequirements Conditions of Employment * Refer to "Other Information" * Click "Print Preview" to review the entire announcement before applying. * Must be a U.S. Citizen or National * IRS Employees with Career or Career Conditional Appointments * Qualifications You must meet the following requirements by the closing date of this announcement. POSITIVE EDUCATIONAL REQUIREMENTS: (All grade levels) You must have: A. Bachelor's or higher degree in accounting from an accredited college or university that included at least 30 semester hours (45 quarter hours) in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management or finance. OR B. A combination of experience and education at an accredited college or university equivalent to a four year degree that included courses equivalent to a major in accounting, i.e. at least 30 semester hours in accounting or 24 semester hours in accounting and 6 semester hours in related subjects as described above. OR C. A Certificate as a Certified Public Accountant (CPA) obtained through written examination in a State, territory or the District of Columbia. OR D. Are currently serving as an Internal Revenue Agent GS-0512 and have been in this position for at least one year or was previously an Internal Revenue Agent GS-0512 and held the position for at least one year. In addition to the above qualifications, you must possess the following professional accounting knowledges: Principles of Accounting, Intermediate Accounting, Cost Accounting, Advanced Accounting, and Auditing. For more information on the required accounting knowledges please refer to www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0500/internal-revenue-agent-series-0512 BASIC REQUIREMENTS (FRONTLINE MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate: * Knowledge of management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight; * Knowledge and understanding of regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled; * Knowledge of basic budget management principles and practices (i.e. ability to maintain and manage financial resources); and * Knowledge of communicative techniques to effectively and diplomatically interact with internal and external customers. * The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. * To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education

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Guest Service Agent 1

Drury Hotels Homewood AL, 35209

STARTING RATE: $10.41 Basic Function Provides exceptional service to all guests and potential guests by assisting them in a ...

Posted 1 week ago

STARTING RATE: $10.41 Basic Function Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in / out, promoting company programs, maintaining guest records, cash handling, etc. May also assist with set up of Breakfast or Evening Beverage which may include food preparation, set up, service and / or cleaning after service. May be asked to perform duties of a Hot Breakfast Host / Hostess or Bartender when needed. Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers. General Knowledge, Skill and Ability Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift. Mental and Physical Requirements AGE: Must be at least 18 years of age. EDUCATION: Requires knowledge, skill and mental development equivalent to completion of 4 years of high school. EXPERIENCE: Experience in working with the public in a service industry or in related activities is preferred. ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds. Working Relationships Reports to the General Manager, Assistant General Manager or Front Office Manager. Maintains and promotes a positive and cooperative work relationship with all hotel departments I have read and discussed the above with my manager, and I fully understand the description of my job.

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Talent & Culture Business Partner

Bbva Birmingham AL, 35202

* Location: Birmingham, Alabama. United States * Job type: Employment | Talent & Culture * Published on: 5th December 2018 Appl...

Posted 2 weeks ago

* Location: Birmingham, Alabama. United States * Job type: Employment | Talent & Culture * Published on: 5th December 2018 Apply This jobs belongs to another country and because of that, the specifications of its selection process will be different. If you apply, you will be registered on BBVA Compass. You could get know of this country process selection in BBVA Compass At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below. Requirements * Bachelor’s degree required. Master’s degree preferred. * For the T&C BP Level II, Minimum of 7 years professional T & C (HR) experience; Management and significant knowledge of the line of business; or related experience. * For the T&C BP Level III, Minimum of 10 years professional T & C (HR) experience; Management and significant knowledge of the line of business; or related experience. * Must have strong MS Office skills. * PHR or SPHR preferred. * Demonstrated knowledge and experience in: employee relations, staffing, relationship-building, problem-solving and analytical decision-making, delivery of training programs, providing support and guidance to a diverse client base, policy and procedure interpretation, and federal and state employment laws legislation. Technical Skills * General knowledge of BBVA&#x2019s organization and strategy preferred. * Specific knowledge of the business unit to which they are providing support and the policies, management model and T&C processes (Workforce plan, engagement strategies, remuneration policies, mobility policies, development, etc.). * Analytics based on data and problem-solving skills. * Change management. Other Skills and Knowledge * Excellent verbal and written communication skills * Impact and negotiation skills * Project management and change management skills * Strategic and business vision and results orientation * Orientation to the Internal Client * Strong time management skills * Agile experience * Ability to manage priorities * Ability to empathize with client’s needs * Initiative and proactivity * In-depth business knowledge of the business units to which the Business Partner is providing support. * General knowledge of T & C (workforce planning, engagement strategies, compensation policies, development, etc.) * Knowledge of the organization: main functions of the Group (ex: Agile Org, New Operating System ...). * Analysis and interpretation. * Experience in Change Management * Self-starter who works collaboratively with other members of the client and T & C (HR) teams * Client-oriented Work Environment * Most work is performed in an indoor, climate-controlled environment with occasional assignments outside the office include travel to client sites. Standard business hours; however, some early morning, late evening or weekend or on-call work may be required. * This position requires the ability to communicate ideas by means of spoken word in person, by phone, digitally and/or electronically, as well as the ability to make presentations inside and/or outside the organization. Functions The Talent & Culture Business Partner (T&C BP) is the key component for aligning the employees with the Group&#x2019s purpose, values and strategic priorities, advising, designing and implementing solutions that are adapted to each unit, related to people management within the framework of the business strategy and the People Management model. The T&C BP’s mission is to centralize the relationship between the business units and T&C, as well as offer advice in their role as internal advisors/coaches on people management matters. BBVA is in a transformation phase, empowering our managers, staffers, and people leaders to assume greater responsibility in the people management function within the organization. The T&C BP will also be responsible for implementing the T&C policies and initiatives in the areas of responsibility, as well as defining the KPIs and other forms to monitor activity. The T&C BPs collaborate closely with the Talent Acquisition team, also part of the T&C Client Engagement Team, working as "One Team" in filling the vacancies identified in an area. This configuration guarantees success in the process of filling vacancies, by complementing the skills and competencies of the people in both teams: * The T&C BPs contribute their knowledge of the area, detect the need, support the recruitment process and collaborate on the onboarding in the entry process. * The Talent Acquisition team contributes its expertise in candidate recruitment processes, based on a set of needs detected by the T&C BPs/business area. Key Responsibilities: Strategic Partner - must establish a relationship of trust with the business area it serves, helping the unit achieve its objectives by using T & C levers. * Facilitate the transition and boost the implementation of “Agile” and the new People Management Model, acting as Change Managers in the business area they support. * Participate actively in the governance of the Area (Area Management Committee and Unit Committees), where they can discuss the strategy and development of the area. * Know and advise the business area on the main trends and situation of the labor market within their area of specialization. This will be supported by the Disciplines of T&C. * Understand the talent situation and needs of the business unit, to design a data-based strategy together with the area heads, which will be subsequently implemented in a T&C Plan for the area. The following are some aspects that must be analyzed: * Workforce: composition, changes, seniority, salary situation, engagement, personnel cost, rotation, result of evaluation. * Segmentation of the workforce, according to the criteria established by T&C, implementing the Management Model established for each resulting segment * Critical positions and critical personnel * Internationally mobile employees * Prepare and implement a T&C Plan together with the area management, which includes a strategy for responding to the identified needs. This plan includes initiatives and actions for the whole group and/or specific actions by segment, in the area of: * Talent attraction * Talent management: growth plans, training plans, coaching, mentoring, feedback * Rotation and mobility * Remuneration * Change Management plans stemming from the implementation of an Agile Organization, especially the five T&C levers: roles model, people leaders, performance evaluation, staffing and communities of practice Coach– serves as an advisor to the managers, people leaders and staffers in the unit within their area of responsibility. They must support these people management roles in T&C matters, but in no case will they assume the management themselves. * Advise the managers (including managers, people leaders) in people management. * Promote a culture of Feedback. * Foster and participate in the People Reviews in the area. * Mentor and/or coach the managers (managers and people leaders), helping them to develop leadership and team support skills, within the framework of the Agile philosophy. Provide them with the tools needed so that they are capable of successfully managing the people they are responsible for. * Advise on and learn about issues related to performance evaluation, people assessment and compensation. * Advise (on request) the staffers on the best collaborators for assignment to a specific project. * Help the People Leaders provide guidance to employees. * Advise on and help implement the Gallup plans to improve employee engagement. * Provide advice on matters related laboral relations with the help of T&C specialists * Communicate the T&C culture, policies and processes to employees in the area, particularly geared to strengthening BBVA Values. Advisor – Responsible for overseeing the events within the life cycle of the employee. * Guarantee that the management of each segment of employees (top talent, low performance, etc.), is carried out in accordance with the strategy agreed with the area. * Manage the workforce in the Area during the whole employee life cycle (onboarding, engagement, training, development, mobility, offboarding), executing the plans agreed with the Area in T&C in its "social strategic unit" mission, supported by the Employee Experience and the Recruitment Team for the execution of the associated processes. * Act as facilitator of the best employee experience. * Provide support and leadership for BBVA’s Values. * Help consolidate the Agile organization and the new People Management Model.

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Agent – Station Agent (Airport Ramp Service)

Envoy AIR Inc. Birmingham AL, 35202

Envoy Air Inc. is a wholly owned subsidiary of the American Airlines Group. With more than 14,000 employees, Envoy is the largest ...

Posted 2 weeks ago

Envoy Air Inc. is a wholly owned subsidiary of the American Airlines Group. With more than 14,000 employees, Envoy is the largest provider of regional flight service to American Airlines. Flying under the American Eagle brand and livery, Envoy provides ground handling services for many American Airlines flights. The Company was founded in 1998 as American Eagle Airlines, Inc. and in 2014, changed its name to Envoy Air Inc. Envoy is headquartered within the Dallas metropolitan area in Irving, TX with large operations in Dallas/Fort Worth, Chicago, Miami, New York, and Los Angeles. At Envoy, we go beyond transporting people from one destination to another. Our goal for employees is to take you where you want to go - whether a short-term stay or a lifelong career. Are you ready for take-off? Our Airport/Station Agents perform a variety of tasks to keep our ground operations running safely, efficiently and on-time. Interested in working in a fast-paced, team-oriented environment? Envoy offers competitive benefits and awesome flight privileges! Responsibilities * Load and unload of baggage, cargo, freight, and company materials on and off aircraft * Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other vehicles/equipment * Marshal aircraft which requires working closely with teammates to ensure there is a safe path for the aircraft, jetbridge, vehicles, and equipment * Clean and service cabin interiors, including seatback pockets, seat cushions, tray tables, overhead bins, cockpit, galley, and the lavatory which also include following procedures to properly drain the lavatory * De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable * Responsibilities may vary by location and may include other ramp service (below wing) work. Job Requirements In this role, candidates must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy. Must be able to work with minimal supervision be self-motivated and safety conscious. Position Requirements * Minimum Age: 18 * High school diploma or GED equivalent * Must possess a valid state driver's license; some license restrictions may prohibit a candidate from being eligible for this position * Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. * Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis * Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity * Must be able to perform all duties in various weather conditions and time constraints * Ability to read, write, fluently speak and understand the English language * Possess the legal right to work in the United States Position Preferences * A minimum of one year of customer service experience * Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Position Details * Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible. * The Company will pay fifty percent (50%) for the new hire employee's first basic uniform set and the employee will pay fifty percent (50%) unless prohibited by local or state law. * Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable. * Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable. * This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Travel 0 - 10%

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Supervisory Revenue Agent 12 Month Roster Msp

Department Of The Treasury Birmingham AL, 35202

* Videos * Duties HelpDuties Summary See Other Information for Locations Learn more about this agency Responsibilities...

Posted 1 week ago

* Videos * Duties HelpDuties Summary See Other Information for Locations Learn more about this agency Responsibilities WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED DIVISION? The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers. SB/SE taxpayers generally have higher incomes than most taxpayers, need to file twice as many tax forms, and generally need to rely more on paid tax preparers and the taxpayer education outreach activities of the IRS. WHAT DOES A FRONTLINE MANAGER DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments. As a Frontline Manager you will: * Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. * Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. * Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. * Give advice, counsel, or instruction to employees on work and administrative matters. * Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions. * Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. * Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. * Identify developmental and training needs of employees, providing or arranging for needed development and training. * Initiate ways to improve production, work processes, and/or to increase the quality of the work directed. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov Travel Required Occasional travel - 1 to 5 nights per month Supervisory status Yes Promotion Potential 04 * Job family (Series) 0512 Internal Revenue Agent Similar jobs * Agents, Internal Revenue Service * Agents, Revenue * Internal Revenue Service Agents * Revenue Agents * Requirements HelpRequirements Conditions of Employment * Please refer to "Conditions of Employment." * Click "Print Preview" to review the entire announcement before applying. * Must be a U.S. Citizen or National * IRS Employees on Career or Career Conditional Appointments . Qualifications You must meet the following requirements by the closing date of this announcement. POSITIVE EDUCATIONAL REQUIREMENTS: (All grade levels): You must have a Bachelor's or higher degree in accounting from an accredited college or university that included at least 30 semester hours (45 quarter hours) in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management or finance. OR A combination of experience and education at an accredited college or university equivalent to a four year degree that included courses equivalent to a major in accounting, i.e. at least 30 semester hours in accounting or 24 semester hours in accounting and 6 semester hours in related subjects as described above. OR A Certificate as a Certified Public Accountant (CPA) obtained through written examination in a State, territory or the District of Columbia. OR Are currently serving as an Internal Revenue Agent GS-0512 and have been in this position for at least one year or was previously an Internal Revenue Agent GS-0512 and held the position for at least one year. In addition to the above qualifications, you must possess the following professional accounting knowledges: Principles of Accounting, Intermediate Accounting, Cost Accounting, Advanced Accounting, and Auditing. For more information on the required accounting knowledges please refer to www.jobs.irs.gov/student/internal-revenue-agentbr.html. BASIC REQUIREMENTS (FRONTLINE MANAGER): You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate: * Experience with management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight; * Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled; * Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources); and * Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers. * The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. * To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Education

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Internal Revenue Agent 12 Month Roster

Department Of The Treasury Birmingham AL, 35202

* Videos * Duties HelpDuties Summary Anticipated start date is April 14, 2019 with future start dates to be decided at a lat...

Posted 1 week ago

* Videos * Duties HelpDuties Summary Anticipated start date is April 14, 2019 with future start dates to be decided at a later date. WHAT IS THE SB/SE DIVISION? The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers. See Education and Other Information for Locations Learn more about this agency Responsibilities WHAT DOES AN INTERNAL REVENUE AGENT DO? An Internal Revenue Agent (IRA) conducts examinations of entities including individuals, sole proprietorships, small corporations, partnerships, and fiduciaries that may involve a number of separate tasks or procedures. In this position, you will use your professional knowledge and skill in accounting and auditing techniques and practices to examine various tax returns, determine the correct tax liability, identify situations with potential for understated taxes, and to recognize potential fraud. Many situations may require a specialized knowledge of a particular industry and/or may involve varied or complex systems of accounting. In addition, you will interact with taxpayers and their representatives from varied socioeconomic and cultural backgrounds, provide examination findings, interpretations of tax laws and regulations, and other necessary information to ensure future compliance. As an Internal Revenue Agent you will: * Conduct independent examinations and related investigations of income tax returns that cover a diversified spectrum of individual and business taxpayers, to include sole proprietorship, partnerships, fiduciaries, small size C Corporations, and S Corporations. Examinations may also contain special audit features or anticipated accounting, tax law, or investigative issues. * Conduct examinations to detect unreported income from individual and business taxpayers using financial and other investigative skills. * Conduct package audits to determine that other required returns such as information, excise, or specialty returns are filed and conduct concurrent examinations or make referrals of these and other returns when warranted. * Identify issues to be pursued based on large, unusual or questionable items which produce significant tax or compliance effect and utilizes the appropriate tax law and facts needed to resolve them. Recognizes indicators of fraudulent activity and develops appropriate referrals. * Utilize standard accounting methods and techniques during the course of examinations in order to develop information regarding the income and financial operations of taxpayers. * Examine accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations. Gathers and researches data from a variety of sources, and/or specialized accounting practices unique to a particular trade or industry. * Confer with taxpayer or their representatives to explain the accounting and other issues involved and the applicability of pertinent tax laws and regulations and explains proposed adjustments. * If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov Travel Required Occasional travel - 1-5 travel nights per month Supervisory status No Promotion Potential 12 * Job family (Series) 0512 Internal Revenue Agent Similar jobs * Agents, Internal Revenue Service * Agents, Revenue * Examiners, Tax * Internal Revenue Service Agents * Revenue Agents * Tax Examiners * Requirements HelpRequirements Conditions of Employment * Refer to Other Information * Click "Print Preview" to review the entire announcement before applying * Must be a U.S. Citizen or National * IRS Employees with Career or Career Conditional Appointments * Qualifications You must meet the following requirements by the closing date of this announcement. BASIC REQUIREMENTS You must have Bachelor's or higher degree in accounting from an accredited college or university that included at least 30 semester hours (45 quarter hours) in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management or finance; OR A combination of experience and education at an accredited college or university equivalent to a four year degree that included courses equivalent to a major in accounting, i.e. at least 30 semester hours in accounting or 24 semester hours in accounting and 6 semester hours in related subjects as described above; OR A Certificate as a Certified Public Accountant (CPA) obtained through written examination in a State, territory or the District of Columbia; OR Are currently serving as an Internal Revenue Agent GS-0512 and have been in this position for at least one year or was previously an Internal Revenue Agent GS-0512 and held the position for at least one year. In addition to the above qualifications, you must possess the following professional accounting knowledges: Principles of Accounting, Intermediate Accounting, Cost Accounting, Advanced Accounting, and Auditing. In addition to the above, you must meet the requirements described below: GS-07 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: The application of the principle of accounting, auditing, tax, financial, legal or other work that required experience applying the principles, concepts and methodology of professional accounting and related fields and communicating and dealing effectively with others; OR One year of graduate education at an accredited college or university in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR At least 1 year of combined graduate education and experience as defined in paragraphs above. GS-09 LEVEL: In addition to the meeting the basic requirement, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: The application of the principle of accounting, auditing, tax, financial, legal or other work that required experience in applying the principles, concepts and methodology of professional accounting and related fields and communicating and dealing effectively with others; OR You may qualify if you have two years of graduate level education leading to a master's degree or master's (or equivalent) degree in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science. Graduate level education is education above the bachelor's degree level; OR A combination of qualifying graduate education and experience equal to the total amount required. GS-11 LEVEL: In addition to the meeting the basic requirement, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: The application of professional accounting principles, concepts and methodology in the examination of accounting books, records and systems; The interpretation and application of tax law for individuals and business and/or exempt organizations; Experience with business and trade practices to analyze business operations and financial conditions, and interacting effectively in a wide range of situations with a broad range of individuals; OR You qualify if you have three years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. equivalent doctoral degree in a related field such as accounting, business, finance, law, economics, management, statistical/quantitative methods, or computer science. Graduate level education is education above the bachelor's degree level. For Grades 5 through 11: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. * The experience may have been gained in either the public or private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. * To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. In addition to the above requirements, you must meet the following, if applicable: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement). * PLEASE READ PRIOR TO APPLYING TO THIS POSITION* When applying to this position, please consider each location before selecting. If you are selected for a position which requires relocation, you are responsible to relocate at your own expense and report on the negotiated start date. Selections from Alternate location will only be made if Primary locations are not filled.* Positions are located in SBSE Examination as follows: WESTERN PRIMARY LOCATIONS:5 - 949 E 36 Ave, Anchorage, AK (AK3237); 3 - 1301 Clay Street, Oakland, CA (CA0281); 3 - 850 Industrial Street, Suite 300, Redding, CA (CA7564); 2 - 4330 Watt Ave, Sacramento, CA (CA6139); 3 - 55 South Market Street, San Jose, CA (CA6116); 2 - 2864 South Circle Drive, Colorado Springs, CO (COD001); 2 - 400 Rood Ave., Grand Junction, CO (CO0018); 6 - 10225 Westmoor Drive, Bldg 6, Westminster, CO (CO1989); 1 - 1820 E.17th St, Suite 290, Idaho Falls, ID (ID4252); 3 - 10 W. 15th Street, Suite 2300, Helena, MT (MT5513); 6 - 110 City Parkway, Las Vegas, NV (NV7516); 5 - 200 S. Virginia St., Reno, NV (NV7612); 3 - 211 E 7th Ave, Eugene, OR (OR0051); 5 - 1220 SW 3rd Ave, Portland, OR (OR0043); 2 - 324 25th St, Ogden, UT (UT0035); 2 - 178 South Rio Grande St, Salt Lake City, UT (UT1522); 4 - 107 S. 7th Ave, Suite 200, Yakima, WA (WA7751); 4 - 777 Sonoma Ave, Santa Rosa, CA (CA0221) WESTERN ALTERNATE LOCATIONS:1600 Los Gamos Dr., Suite 231, San Rafael, CA (CA8211); 4643 Quail Lakes Drive, Stockton, CA (CA7588); 301 S Howes St, Fort Collins, CO (CO0046); 960 Ellendale, Medford, OR (OR6527); 1201 Pacific Avenue, Tacoma, WA (WA7438); 450 Golden Gate Ave, San Francisco, CA (CA0154); 110 City Parkway, Las Vegas, NV (NV7516); 1900 O'Farrell St, San Mateo, CA (CA8280); 915 Second Avenue, Seattle Washington (WA0101); 920 West Riverside Ave., Spokane, WA (WA0064); 5353 North Yellowstone RD., Cheyenne, WY (WY1228). Education CENTRAL PRIMARY LOCATIONS: 3-77 K Street Ne, Washington, DC (DC0198), 3-12900 North Meridian Street, Hamilton Crossing Four, Carmel, IN (IN1765), 3-7409 Eagle Crest Blvd, Evansville, IN (IN1822), 3-955 Mezzanine Drive, Suite B, Lafayette, IN (IN1824), 3- One Michiana Square, 100 East Wayne Street, South Bend, IN (IN1641), 3-1500 Leestown Rd, Lexington, KY (KYD001), 3-600 Dr Martin L King Pl, Louisville, KY (KY0086), 6- 31 Hopkins Plaza, Baltimore, MD (MD0055), 3-1260 Maryland Avenue, Hagerstown, MD (MD0440), 3- 6450 Rockside Woods Blvd S, Suite 300, Independence, OH (OH2320), 3-433 North Summit, 2nd Floor, Toledo, OH (OH2146), 4-228 Walnut Street, Harrisburg, PA (PA0267), 2-601 S. Henderson Road, King Of Prussia, PA (PA0507), 3-1720 Hempstead Rd Bldg 144, Lancaster, PA (PA0775), 4- 22 N Front Street, Memphis, TN (TN2070),3-1320 Central Park Blvd, Suite 400, Fredericksburg, VA (VA0746), 3-210 1st Street, SW, Roanoke, VA (VA0535), 3-7980 Science Applications Ct, Suite 1251, Vienna, VA (VA0008), 3-150 Court St, Charleston, WV (WV0167). CENTRAL ALTERNATE LOCATIONS: 600 Arch Street, Philadelphia, PA (PA0277), 575 N Pennsylvania, Indianapolis, IN (IN0133), 801 Broadway, Nashville, TN (TN0052), 200 W 2nd St, Dayton, OH (OH0195), 200 N High St, Columbus, OH (OH0208), 10 East Commerce St., N. R. Jones Fed Bldg & CH, Youngstown, OH (OH0302). GULF PRIMARY LOCATIONS: 3-801 Tom Martin Drive, Birmingham, AL (AL2085), 5-2600 Citiplace, Suite 375, Baton Rouge, LA (LA1420), 3-423 Lafayette St, Houma, LA (LA0070), 4-1 Lakeshore Drive, Suite 450, Lake Charles, LA (LA1321), 3-11309 Old Hwy 49, Gulfport, MS (MS2191), 4-2202 SW A Ave, Suite B Strube Plaza, Lawton, OK (OK1476), 3-55 North Robinson, Oklahoma City, OK (OK1356), 3-224 S Boulder Ave, Tulsa, OK (OK1358), 3-7201 I-40 West, Amarillo, TX (TX2224), 3-1740 Briarcrest Dr, Bryan, TX (TX2775), 3-555 North Carancahua, Corpus Christi, TX (TX2400), 4-5450 Stratum Dr, Ste 150, Fort Worth, TX (TX2653), 3-5810 San Bernardo Ave, Laredo, TX (TX2125), 2-913 NW Loop 281, Longview, TX (TX2880), 2-1205 Texas, Lubbock, TX (TX0230), 3-1101 E. Hackberry Avenue, Mcallen, TX (TX2785), 6-1004 North Big Spring, Midland, TX (TX2148), 3-909 Ese Loop 323, One America Center, Tyler, TX (TX2096). GULF ALTERNATE LOCATIONS: 120 S. Edmond Place, Muskogee, OK (OK1452) MIDWEST PRIMARY LOCATIONS: 2-101 West 2nd Street, Northwest Bank Bldg., Davenport, IA (IA1465), 4-4210 Walnut Street, Des Moines, IA (IA0112), 1-2415 W. Cornerstone Ct, Peoria, IL (IL2551), 3-5100 River Rd, Schiller Park, IL (IL2558), 4-6717 Shawnee Mission Parkway, (Mission)Overland Park, KS (KS1603), 2-555 N. Woodlawn St., Building 4, Wichita, KS (KS1615), 4-3971 S Research Park Drive, Suite B, Ann Arbor, MI (MI2218), 3-917 N. Saginaw St, Flint, MI (MI3022), 3-3251 N Evergreen Dr Ne, Grand Rapids, MI (MI2210), 4-1270 Pontiac Rd., Pontiac, MI (MI2181), 3-2040 N US Highway 31 South, Traverse City, MI (MI2186), 1-515 W First Street, Duluth, MN (MN0015), 3-2850 NE Independence Ave, Lee's Summit, MO (MO2008), 4-657 2nd Ave N, Fargo, ND (ND0046), 3-115 N Webb Road, Suite 4, Grand Island, NE (NE1413), 3-515 9th Street, Rapid City, SD (SD0035), 1-1242 Fourier Drive, Madison, WI (WI1784), 8-211 West Wisconsin Avenue, Milwaukee, WI (WI1720), 1-1550 American Blvd East, Bloomington, MN (MN1675). MIDWEST ALTERNATE LOCATIONS: 2001 Butterfield Road, Downers Grove, IL (IL2337), 4749 Lincoln Mall Dr, Matteson, IL (IL2563), 2001 Butterfield Road, 2937 S. Claremont Ave.,Bldg A, Springfield, MO (MO1993), N14 W24200 Tower Place, Suite 202, Waukesha, WI (WI1696), 1616 Capitol Ave., Omaha, NE (NE0051), 230 S. Dearborn Street, Chicago, IL (IL0236), 1720 South Southeastern Ave., Suite 100, Sioux Falls, SD (SD1317), 3100 West Road, East Lansing, MI (MI2101, 1901 E Capitol Dr, Suite B, Appleton, WI (WI1623), 4503 Coleman St, Suite 101, Bismarck, ND (ND1366), 14479 South John Humphrey Driv, Orland Park, IL (IL2549), 3101 Constitution Drive, Springfield, IL (IL2454). NORTH ATLANTIC PRIMARY LOCATIONS: 15- New Sudbury Street, Boston, MA (MA0131), 4-One Montvale Ave., Stoneham, MA (MA5632), 4-1000 Elm Street, Manchester, NH (NH6148), 4-410 Amherst Street, Nashua, NH (NH6136), 8-100 Dey Place, Edison, NJ (NJD001), 4-1200 Waters Place, Bronx, NY (NY7304), 12-2 Metrotech Center, 100 Myrtle Avenue, Brooklyn, NY (NY7288), 9-290 Broadway - Foley Square, New York City, NY (NY0350). NORTH ATLANTIC ALTERNATE LOCATIONS: 761 Main Avenue, Suite 1000, Norwalk, CT (CT3438), 80 Daniel Street, Portsmouth, NH (NH0036), 210 East Post Road, White Plains, NY (NY6385), 300 Commerce Drive, New Windsor, NY (NY7071). SOUTHWEST PRIMARY LOCATIONS: 6-1818 E Southern Ave, Mesa, AZ (AZ6886), 9-4041 N. Central Ave., Phoenix, AZ (AZ7748), 4-300 West Congress, Tucson, AZ (AZ0058), 7-4825 Coffee Rd., Bakersfield, CA (CA7901), 6-9350 Flair Dr, El Monte, CA (CAD002), 8-24000 Avila Road, Laguna Niguel, CA (CA0521), 4-333 W Broadway, San Diego, CA (CA0316), 4-801 Civic Center Drive, W., Santa Ana, CA (CA7395),4- 6340 Variel, Woodland Hills, CA (CA6333), 1-101 Aupuni Street, Suite 228, Hilo, HI (HI6993), 4-1099 Alakea St., Honolulu, HI (HI8171), 1-2200 Main Street, Suite 509, Wailuku, HI (HI6575), 2-5338 Montgomery Blvd, Albuquerque, NM (NM1502). SOUTHWEST ALTERNATE LOCATIONS: 2525 Capitol St, Fresno, CA (CA7898); 5300 W Tulare Ave, Visalia, CA (CA8271); 1332 Anacapa St, Santa Barbara, CA (CA6498); 2384 Professional Parkway, Santa Maria, CA (CA7585); 300 North Los Angeles St, Los Angeles, CA (CA0150); 225 W Broadway, Glendale, CA (CA6218); 1 Civic Center Drive, San Marcos, CA (CA6921)

M

At Your Service Agent (Pt)

Marriott International Birmingham AL, 35202

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make th...

Posted 1 week ago

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we've got – on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Job Summary Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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