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Senior Business Analyst

Our Mission: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe....

Posted 2 days ago

Our Mission: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Who we are: STERIS is a growing provider of infection prevention and other procedural products and services through our family of wholly owned subsidiaries. Position Summary This role is a critical function of the Customer Experience team and will own all aspects of IMS Customer surveys including the development of additional surveys. This individual will be the closed feedback loop owner by appropriately managing all the individual survey responses and appropriate customer response/resolutions. The individual will work with stakeholders across IMS to identify corporate priorities and projects based on analysis of survey and other data. They also produce recurring reports that draw insight from both quantitative and qualitative Customer data in a way that best represents the Voice of the Customer. This individual will report directly to the Director, Customer Experience and Retention. Duties * Identifies trends and predictions for key metrics, forecasting and planning and collects, analyzes, and reports on all-source data to gain a holistic understanding of IMS Customers * Serves as a Customer Advocate supporting communication / issue resolution with Customers * Pro-actively identifies trends and value-added insights to improve Customer experience, retention, and loyalty based on a variety of Customer data. * Analysis includes advanced statistical methods including, but not limited to, regression, factor analysis, text analytics, conjoint analysis/maxdiff and structural equation modeling * Produces regular analyses and reports for internal audiences regarding area metrics. * Builds and maintain quantitative and qualitative data sets * Serve as primary point of contact for key IMS stakeholders to interpret data and provide recommendations on targeted action plans aimed at improving performance from a Customer perspective * Completes other special projects as assigned * Collaborate with cross-functional stakeholders to drive operational efficiency and productivity * Manages and drives root cause issue resolution on specific and broad internal or external Customer facing concerns * Program specific task management. Provides consistent and measured task management as related to Customer facing issues. Education Degree * Bachelor's Degree in Business or Marketing Required Experience * Bachelor's Degree in Business, Marketing, or related field. * 5 – 7 years of experience * Three (3)+ years of analytical experience * Proficient with survey design, implementation and evaluation * Excellent client facing communication skills. * Experience leading cross functional teams and projects. * Proficient with common business analytics tools * Demonstrated competency with advanced statistical methods * Excellent verbal and written communication skills * Ability to communicate complex ideas and theories to large audiences of diverse skill sets. * Excellent data visualization skills * Previous leadership experience and/or demonstrated ability to coach and mentor other members of a team * Working knowledge of Excel * Advanced time management and analytical skills. STERIS plc is a $2B+, publicly traded (NYSE: STE) organization with more than 14,000 employees worldwide. We are dedicated to providing our Customers with innovative infection prevention, decontamination, and health science technologies, products and services. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. We assure you that your opportunity for employment depends solely on your qualifications. Those applicants requiring reasonable accommodation(s) to complete this application and/or during the interview process should notify a representative of the Human Resources department at 440-392-7047. Req ID: 10312 Category: Customer Operations/Customer Support City: Birmingham State: AL Postal Code: 35222 Nearest Major Market: Birmingham Job Segment: Business Analyst, Medical, Infection Control, Finance, Healthcare, Technology, Customer Service

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Senior Field Support Analyst - Birmingham, AL

Guidewire Birmingham AL, 35202

Location: Birmingham, AL Information security is core to Guidewire's strategy to be the leader in the insurance software product industry. As part of this strategy, we are looki...

Posted 2 days ago

Location: Birmingham, AL Information security is core to Guidewire's strategy to be the leader in the insurance software product industry. As part of this strategy, we are looking for a Field Support Analyst that will work with our product and internal teams to help our internal teams understand compliance requirements to enable Guidewire's commitment to keeping sensitive data protected and secured. With this role, the ideal candidate will be critical to helping Guidewire meet regulatory requirements and customer commitments. The Field Support Analyst reports directly to the Sr. Manager, Field Audit and Support. This role, which is a part of the Information Security group within Guidewire, is responsible for supporting Guidewire's product and internal teams by conducting audits and responding to audit and compliance related requests. This role will be working with technical personnel across the organization as well as a team of information security professionals to protect the Guidewire brand, corporate reputation and information assets. Responsibilities Include: * Planning and coordinating audit certifications (ISO27001, PCI DSS, SOC1, SOC2, and other information security regulations). * Conduct controls testing. * Partner with third-party consultants to attain compliance with industry standards and regulations. * Participate in audit and compliance meetings as a subject matter expert. * Maintain proficiency with applicable laws, regulations, and standards. * Facilitate the adoption of information security best practices throughout the enterprise. Skills and Experience: * Minimum 3 years of combined experience in technology audit, information security, compliance, or a related field. * High level of comfort communicating effectively across internal and external organizations. * Ability to manage multiple tasks and projects in a fast-moving environment. * Strong written communication skills; this role will require the creation of written deliverables. * Customer-facing and presentation skills. * Experience working in a collaborative team environment. * Experience with software development in a cloud environment, preferred. * Experience with property and casualty insurance business processes, preferred. * AWS Certified Solutions Architect, preferred.

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Senior Corporate Costing Analyst

Regions Financial Corporation Birmingham AL, 35202

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place wh...

Posted 2 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, our Financial Analyst V develops financial planning systems and procedures designed to protect assets. Gathers, organizes and documents relevant financial information. Primary Responsibilities * Analyzes, consolidates and interprets financial data * Prepares detailed reports and presentations for review by all levels of management * Monitors actual results of financial data against plans, forecasts and budgets * Consolidates a wide range of operating and financial projections for the development of both short-term and long-term business plans * Senior Corporate Costing Analyst will develop and update Activity Based Costing methodologies for Regions expense base. * Partner with business leaders to translate general ledger expenses into process driven cost allocations. * Generate reporting and insights for line of business, customer/product, and pricing decisions * Manage multiple projects across different cost areas. This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay. Requirements * Bachelors degree in Accounting, Finance or a directly related field * Seven years experience with management reporting or financial analysis Skill Set Desired * Strong verbal and written communication skills * Excellent PC skills including experience with Microsoft applications * Good knowledge of financial statements and strong quantitative skills Preferences * Master of Business Administration (MBA) * Experience within a financial services industry * Excellent communication skills; ability to present and engage stakeholders across multiple levels of management * Ability to contextualize financial data and deliver actionable costing information for business decision making * Proactive self-starter that takes personal accountability for high-quality work product * Financial services management reporting or cost accounting experience * Proficiency in MS Excel/PowerPoint and willingness to learn Access/SQL/Oracle * Certified Public Accountant (CPA) Location:Birmingham, Alabama EEO/AA/Minorities/Females/Disabled/Veterans

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Senior Programmer Analyst

Hibbett Sports, Inc. Birmingham AL, 35202

Overview The Sr. Programmer Analyst is responsible for performing technical analysis, system application support, and software development for Hibbett Sports. This includes work...

Posted 2 days ago

Overview The Sr. Programmer Analyst is responsible for performing technical analysis, system application support, and software development for Hibbett Sports. This includes working with business owners and Solutions Analysts to plan and execute the implementation of new applications, application enhancements, and issue resolution. This position will review requirements, approve technical specifications, and perform testing and QA. This position requires a mastery of the business portfolio of all areas and systems supported. In addition, the Sr. Programmer Analyst must possess expert skills in problem solving, process definition, and analytical capabilities. This position reports to the Manager, Solutions Delivery. Responsibilities * Analyze applications gaps and new solutions where needed * Identify application gaps * Perform impact analysis of various applications/systems as a result of change and provide solution options * Translate business requirements and capabilities into technical solutions in collaboration with solution analysts, architects and business partners * Analyze complex data systems and document data elements, data flow relationships and dependencies * Define appropriate techno-functional solution design in collaborations with architect, solutions analysts and business users * Develop code, test plans, expected results, and test data at a program level * Review requirement documents and approve technical specifications * Coordinate and perform system testing and assist with Quality Assurance and User Acceptance Testing * Interface with business users and management * Self-manage production and project work activities * Assist with project estimation activities * Mentor programmers and senior programmers * Support multiple applications areas Qualifications * Requires a Bachelor's degree in Computer Science or equivalent field experience in Information Technology * Requires 7+ years' experience designing, developing & testing mid-large applications in an AS400/iSeries environment using RPG/RPG ILE, CL language, SQL * Develop code, build test plans, and test the solution developed * Prior experience in JDA Merchandise Management System (MMS) or related iSeries based Merchandise Management application desired * Prior experience in a Retail Multi Channel organization is preferred * Demonstrated ability to learn and apply new technologies quickly * Strong written and verbal skills from both business and technical perspectives * Comfortable in a fast-paced and team-oriented environment

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Senior Programming Analyst – Business Intelligence

Hibbett Sports, Inc. Birmingham AL, 35202

Overview This position is a direct report to the IT Development Manager and will be a key member of the team responsible for analysis, design, development, and delivery of Busin...

Posted 2 days ago

Overview This position is a direct report to the IT Development Manager and will be a key member of the team responsible for analysis, design, development, and delivery of Business Intelligence and Data Integration solutions. The Senior Programming Analyst is responsible for the support and implementation of all reporting systems and related integrations. The person will need to proactively maintain all existing applications to meet their SLA's, and implement new applications based on Hibbett processes and standards. It is imperative for this person to have strong technical, analytical, communication, and collaboration skills. An understanding of retail system would be helpful as well. We are seeking a seasoned developer who has hands-on experience with various integration and reporting technologies. The ideal candidate will have experience of a variety of programming languages common to client server platforms, experience with integration technologies and will have worked on multiple full cycle implementations. The role will involve supporting applications as well as leading various technical work streams on system implementation projects. Responsibilities * Works with functional analysts to address systems issues. * Lead technical work streams on implementation projects. * Apply consistent, standardized development processes that are regularly updated through lessons learned. * Work collaboratively within IT and business partner network. * Position may include other duties as determined by the IT Development Manager of BI * Architect, design, prototype, and deliver solutions to support business strategies and deliver business value. * Provide leadership, direction, & best practices to development teams. * Owning all technical aspects of software development for assigned applications; performing hands-on architecture, design, and development of systems. * Meets programming standards by following production, productivity, quality, and customer-service standards; identifying work process improvements; implementing new technology. * Strong understanding of the SDLC process. Qualifications * Bachelor's degree or equivalent experience Information Technology, Business Management, or other applicable area of study. * 8+ years relevant technical work experience. * Experience working with onshore and offshore teams desired. * Experience with Unix/Oracle and/or Windows applications required. * Experience with Business Intelligence concepts including data warehousing, OLAP functionality, dimensional modeling, and reporting tools. * Experience with ETL tools like SSIS or Informatica and/or coding in C# or Java. * Experience with SQL Server databases and applications * Experience with Microstrategy or other Business Intelligence tools desired. * Retail experience preferred.

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Senior Programmer Analyst

Vulcan Materials Company Birmingham AL, 35202

OVERVIEWOF VULCAN MATERIALS COMPANY Vulcan Materials Company is the nation'slargest producer of construction aggregates and a major producer ofaggregates-based construction mate...

Posted 2 days ago

OVERVIEWOF VULCAN MATERIALS COMPANY Vulcan Materials Company is the nation'slargest producer of construction aggregates and a major producer ofaggregates-based construction materials including asphalt and ready-mixedconcrete. We run our business with great discipline and integrity. At Vulcan, our people share a competitive drivefor excellence, in an environment of trust, teamwork, positive reinforcement,open-mindedness and communication. Ours is a culture of mutual respect, integrityand committed spirit. Opportunity, community and unity is our way of doingbusiness. We call it The Vulcan Way. Job Summary Vulcan is looking for a talented, detail oriented, andenthusiastic Salesforce Developer to develop and manage the architecture of ourSalesforce platform. The ideal candidate has the appropriate Salesforcecertifications and 3 years of experience coding on the platform. The position requires developing and designing solutions forthe enterprise on the Salesforce platform. Candidates must have a proven trackrecord for delivering quality and scalable solutions. This position will reportdirectly to the Business Solutions Manager of Sales Reporting. Responsibilities and Duties: * Work with the Business and Management Team totransform technical requirements into functional and scalable solutions on theSalesforce.com platform. * Determine scope and corresponding effortestimates for development projects * Design object model and code structure fordesired solutions * Develop high quality, reusable and maintainablecode * Create and execute Unit and Integration tests * Maintain proper test code coverage above 75% inthe Salesforce Org * Release management, including preparation anddeployment of Salesforce Packages as well as maintaining version control. Qualifications and Skills: * BS Computer Science or Engineering or equivalent. * Preferred Salesforce Certifications (PlatformDeveloper II or Architect Certifications) * 3 years of development on the Force.complatform * Experience as a functional architect in a mid tolarge sized organization with demonstrated leadership driving an organizationaltransformation in a matrix organization. * Exposure to key areas of enterprisearchitecture, including integration technologies, single sign on, and masterdata management. * Development and release management strategies,change management, and direct leadership in designing solutions that meet orexceed customer needs. * Proven ability to analyze, design, and optimizebusiness processes via new Salesforce technology, API integrations, or otherApp Exchange products. * Solid technical and functional knowledge ofSalesforce Platform, APEX, Visualforce Declarative tools, interfaces * Understanding of key Salesforce architecturalconcepts (e.g. API and governor limits, security models and techniques) and howthey influence design * Experience designing in Sales Cloud, MarketingCloud, Service Cloud, Dataloader, and Partner Communities * Languages : APEX, SOQL, SOSL, Visualforce, otherobject oriented languages such as .Net * Mobile Design Experience a plus * Solid coding practices including reusability,unit testing, code coverage, code review, source control versioning, changesets and migration tools * Solution Architect skills - design object modeland business flow * Ability to work independently and be aself-starter. * Guiding customers and colleagues in rationalizingand deploying emerging technologies that drive increased business value. * A particular desire to continually study newtechnologies and functionality, as well as be involved in projects that pushthe capabilities of existing technologies. * Ability to effectively communicate with bothtechnical and non-technical team members. * Excellent oral and written communication skills. * Strong analytic and problem solving skills. Benefits Vulcan Materials Company offers a competitivecompensation program and benefits package including: medical/dental/vision,paid holidays and vacations, life insurance, 401(k) with match and flexiblespending accounts. Vulcan is anEqual Opportunity/Affirmative Action employer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex (including pregnancy), sexual orientation, gender identity, nationalorigin, age, disability or genetics, protected veteran status, or any other characteristic protected by lawfrom discrimination.

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Senior Business Intelligence Analyst

Vulcan Materials Company Birmingham AL, 35202

POSITION: SENIOR BUSINESS INTELLIGENCE ANALYST, LEGACY VULCAN, LLC, (BIRMINGHAM, AL) DUTIES: Define overall data warehouse architectures and standards. Define data models for...

Posted 2 days ago

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Senior Security Risk And Compliance Analyst - Birmingham, Alabama

Guidewire Birmingham AL, 35202

Security Risk and Compliance Senior Analyst - Birmingham, Alabama Birmingham, United States Full-Time Security Risk and Compliance Senior Analyst Location: Birmingham, ...

Posted 6 days ago

Security Risk and Compliance Senior Analyst - Birmingham, Alabama Birmingham, United States Full-Time Security Risk and Compliance Senior Analyst Location: Birmingham, AL This role is responsible for providing information security risk management and compliance subject matter expertise for Guidewire's entire enterprise and portfolio of products. Information security risk management and compliance are critical parts of Guidewires business and product strategy. In this role, you would be working with a team of information security, risk management, and compliance professionals to protect the Guidewire brand, corporate reputation and information assets. The Security, Risk and Compliance Senior Analyst reports directly to the Manager, Information Security Risk and Compliance. The Senior Analyst individual is responsible for execution of vendor assessments, new vendor reviews, technical risk assessments for Guidewire's internal systems and products, risk analysis for identified information security risks. Responsibilities include: * Provide subject matter expertise related to ISO27001, PCI DSS, SOC 1, SOC 2, and other information security regulations. * Conduct controls testing. * Build and execute vendor assessments. * Build and execute assessments for new vendors. * Conducting user access reviews. * Policy document creation and communication. * Policy and procedure library management. * Manage projects as assigned to enhance Guidewire compliance capabilities. * Maintain proficiency with applicable laws, regulations, and standards. * Participate in internal risk and compliance meetings as a subject matter expert. * Facilitate the adoption of information security best practices throughout the enterprise. * Partner with third-party consultants to attain compliance with industry standards and regulations. Skills and Experience: * Minimum 6 years of combined experience in Information security, compliance, technology audit, or a related field. * Experience with ISO 27001, PCI DSS, SOC 1, SOC 2. * Strong written and verbal communication skills. * Experience working in a collaborative team environment. * Ability to manage multiple tasks and projects in a fast-moving environment. * CISSP or related information security certification desired. * NIST 800-53 and CMS experience desired. * AWS Certified Solutions Architect, preferred. * Experience with software development in a cloud environment desired. * Experience with property and casualty insurance business processes desired.

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SPS - Sales & Product Specialist - Pelham, AL (1063)

Lumber Liquidators, Inc. Pelham AL, 35124

With more than 360 locations, Lumber Liquidators is North America’s largest specialty retailer of hardwood flooring. Our associates drive our success through a commitment to provid...

Posted 3 days ago

With more than 360 locations, Lumber Liquidators is North America’s largest specialty retailer of hardwood flooring. Our associates drive our success through a commitment to providing customers with the highest quality product at the lowest prices. Lumber Liquidators offers excellent career growth opportunities. Our compensation package for store sales positions includes additional earnings potential offered through our store bonus program. Other benefits include a low premium medical plan, paid holidays and time off, a 401(k) plan with an employer match that is immediately vested, and a casual work environment. Job Summary for Posting Job Title: SPS – Sales & Product Specialist Department: Store Operations Reports To: Store Manager Job Status: Non-Exempt (Hourly) Number of People Supervised: None Budget Managed ($): None Exciting News! New employees may be eligible to earn a Retention Bonus for joining Lumber Liquidators in Store Operations positions. Retention Bonus details to be discussed at time of offer if applicable to the position. Apply today on-line and start your dynamic new career with Lumber Liquidators! General Position Summary: The Sales & Product Specialist (SPS) is responsible for assisting the Store Manager, ASM 1 – Sales Supervisor and ASM 2 – Sales Support Lead in the daily operations and maintenance of the store warehouse and the retail sales floor. This role involves extensive heavy lifting and routine movement of product. Individuals in this role are focused on supporting the store warehousing, operating and selling processes, customer service and helping the store achieve or exceed sales and profit goals on a daily, monthly and annual basis. A key accountability is insuring overall customer satisfaction throughout the sales and product delivery processes. Position Qualifications: Education: * High School graduate, GED or equivalent required Related Experience, Qualifications and/or Certifications: * Three to six months of related sales/retail/customer service experience; hardwood flooring knowledge a plus * Previous warehouse or stockroom experience preferred Computer Skills / Special Equipment Knowledge: * Experience with Point of Sale (POS) systems, preferred * Outstanding telephone skills * Ability to drive/operate a forklift required (forklift certification required prior to operating equipment) Additional Requirements: * Basic retail math skills * Written and verbal skills – Ability to effectively communicate with coworkers and customers * Task Management – Ability to multi-task in a demanding environment, to see assignments through to completion, and to accept special projects as assigned * Customer Service – Ability to proactively assist customers, team members, managers and associates * Change Management – Adaptable to a fast paced, shifting work environment; willing to remain flexible to accommodate changing business conditions, work requirements, and scheduling needs * Detail Oriented – Attention to detail, ability to focus on the project or task at hand and consistently deliver error free results Physical Requirements: * Constant (more than 50% of the time) standing, walking, and hand/finger dexterity; lifting & carrying up to 80 lbs.; pushing & pulling up to 80 lbs. * Frequent (between 33% -50% of the time) reaching, squatting, kneeling, bending, and twisting * Occasional (up to 33% of the time) sitting, using ladder to climb * Vision (Near, Distance, Color, Peripheral, Depth Perception) General Work Schedule: This position will generally work a standard fulltime or part time workweek including evenings, frequent weekends (Saturday and Sunday), holidays and overtime as scheduled based on business and customer needs. Regular and predictable attendance is an essential function of this position. Work Environment: Sales & Product Specialists generally work in a warehouse and retail sales environment that involves the use of office equipment, such as computers and telephones, machinery/mechanical equipment, ladders and heavy equipment (forklift). Routine exposure to frequent and heavy lifting, moderate noise, outdoor elements (heat and cold) and airborne particles. Little to no travel required. The Company has reviewed this position summary to ensure that a description of the basic expectations, required qualifications and physical requirements have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as the job description which provides a complete list of essential functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and does not change the “at-will” relationship. Lumber Liquidators reserves the right to change this position summary, the job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Contact the Human Resources department (HR) with any questions. Lumber Liquidators is an Equal Opportunity Employer, M/F/Disabled/Veteran.

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Product Manager I - FIS Content Management

Fidelity Information Services Birmingham AL, 35202

Summary This position will manage three content management COLD (Computer Output to Laser Disk)/Report applications – FCM COLD+, VisionContent Reports and FIS Report management)...

Posted 2 days ago

Summary This position will manage three content management COLD (Computer Output to Laser Disk)/Report applications – FCM COLD+, VisionContent Reports and FIS Report management) More than 800 clients on the three applications. This position will also assist in development of new fraud solutions and have COLD Workflow upsell opportunity for all 800+ clients to expand in existing markets, such as LFI and retail. Manage life cycle product planning activities and high-quality delivery of FIS new products, enhancements and releases to market. Defines product roadmap to meet market requirements in support of product line strategy by considering position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate. General Duties & Responsibilities * Manages product plan by ensuring changes in market and business priorities including integration needs and technology advancements are reflected. Presents status updates at quarterly and annual stakeholder meetings. * Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved. * Prepares and presents product plans. Identifies risks and challenges, opportunities and growth strategies, business integration needs and retirement plans. * Prepares and presents product roadmap reviews as well as providing product's general strategic direction. * Manages project inventory during budget planning process, interlocks on all companion activity and prioritizes as necessary to execute against plan throughout the year. Determines release dates. * Monitors and understands product's profit and loss statement. May be responsible for revenue and profitability of assigned products. * Provides content for product roadmaps, ensures timely delivery and provides business reasons for any changes/revisions made to roadmaps. * Engages and interacts with clients during feedback sessions, focus groups, user groups and requirements gathering sessions. Practices open and honest communications with clients. * Acts as product launch manager when appropriate for new products or rollouts of major releases. * Collaborates with senior management to provide content for market messages, sales collateral and as needed RFPs (request for proposal). * Completes business scope documents and defines and documents user personas for individual products. * Manages vendor relationships key to product delivery. * Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships. * Interacts with key suppliers and partners. * Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement and monitoring progress. Determines success criteria and recommends "go / no go" decision. * Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process. * Determines and approves all service level agreements (SLAs) related to products and includes with business scope documents. * Works closely with development teams to review enhancement requests for strategic value and align resources to high priority project. * Presents product information and industry thought leadership to external audiences in webinars and client conferences. * Provides presentations to clients during business reviews, prospect briefings and internal group meetings. * May require up to 40% travel. * Other related duties assigned as needed. Educational Requirements Bachelor's degree in business or marketing or the equivalent combination of education, training, or work experience. General Knowledge, Skills & Abilities * Previous banking/financial services industry experience required. * Thorough knowledge of FIS products supported * Requires general business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence * Effective presentation and interpersonal skills * Knowledge of financial services industry and associated products * Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner * Ability to utilize judgment in decision making process and decisions related to job tasks * Ability to communicate effectively with all levels of management in an organized, professional manner * Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients * Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally * Requires strong time management skills, attention to detail and must be resourceful * Analytical, problem solving skills * Project management skills; ability to prioritize and complete tasks * Requires leadership and negotiation skills * Flexibility, versatility, dependability Entry level managerial role that manages the coordination of activities for one key product or multiple products having responsibility for results, including costs, methods and staffing. Receives assignments in the form of objectives with the process to achieve goals and works under moderate supervision with limited latitude for independent judgment. Provides guidance to team members within latitude of established departmental policies and handles most employee-related issues, e.g., employee selection, coaching and employee development, performance management, and salary administration. Works with senior management on employee-related performance issues and, if necessary, escalates to Human Resources to determine corrective action plans. Recommends changes to procedures affecting team. Follows established processes and best practices in selecting methods and techniques for obtaining solutions. Acts as advisor to team members in meeting schedules and/or resolving problems. Develops and administers schedules, performance requirements, and may have budget responsibilities. Monitors and influences the product revenue and profitability through the client relations, sales and marketing, IT, client services, product support and/or professional services organizations. Typically requires a minimum of five years of experience in the financial services industry as well as some client relationship management or consulting services experience.

Senior Business Analyst

Senior Field Support Analyst - Birmingham, AL

Senior Corporate Costing Analyst

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Senior Programmer Analyst

Senior Programming Analyst – Business Intelligence

Senior Programmer Analyst

Senior Business Intelligence Analyst

Senior Security Risk And Compliance Analyst - Birmingham, Alabama

SPS - Sales & Product Specialist - Pelham, AL (1063)

Product Manager I - FIS Content Management

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Senior Business Analyst

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Senior Programmer Analyst

Senior Programming Analyst – Business Intelligence

Senior Programmer Analyst

Senior Business Intelligence Analyst

Senior Security Risk And Compliance Analyst - Birmingham, Alabama

SPS - Sales & Product Specialist - Pelham, AL (1063)

Product Manager I - FIS Content Management

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