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Operations Supervisor

Proassurance Corporation Homewood AL, 35209

An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and work...

Posted 3 weeks ago

Job Description An exciting opportunity exists to join ProAssurance, a specialty writer of professional liability, products liability and workers' compensation insurance. With over 950 employees operating in 40 states, the company is well positioned to offer career opportunities to individuals interested in professional growth. We are currently searching for an Operations Supervisor in our Birmingham, AL office. The primary responsibility of the Operations Supervisor is to supervise the people and processes of business analytics including but not limited to gathering requirements information, application testing, and analysis of various business procedures and systems. The position provides supervision of integral support processes and the management of critical regulatory reports. The Operations Supervisor is responsible for managing multiple protocol sets within the framework of the departmental guidelines. The position also requires working in conjunction with other management members of the department to interpret, communicate, and implement company-wide policy and procedure appropriately. Job Duties include: * Oversee, prioritize, and direct the activities of operations staff * Serve as coach and mentor to associates at different levels of the departmental growth track * Conduct performance appraisals and provide feedback to ensure professional development * Effectively communicate corporate vision and operational objectives to associates on a consistent basis * Establish goals for direct reports and monitor progress * Manage daily workflow and assign projects * Collaborate frequently with business users, information technology and operational unit to drive results * Communicate new processes, procedures, and customer needs to department * Provide guidance throughout all phases of projects * Manage the coordination of testing service requests to meet Sarbanes Oxley requirements and other internal controls * Coordinate the development and maintenance of procedural documentation * Monitor and analyze results; continuously provide recommendations, feedback and coaching to improve departmental performance * Ensure data integrity by monitoring reports and providing timely communication on discrepancies * Drive adherence to company, industry and regulatory standards in every aspect of daily operational work Job Requirements * Bachelor's degree required, or 8 years relevant business experience. * A minimum of 10 years' combined experience in Insurance/Financial industry and business process improvement is required * Demonstrated leadership experience is required. Prior supervisory experience is preferred. * Experience with business analytics, project management, regulatory compliance, and system governance required * Strong verbal and written communication skills, including ability to communicate effectively across all levels within the organization * Keen understanding of SDLC and process improvement protocols * Ability to work independently and make sound decisions with minimal supervision and direction * Ability to identify and assess patterns, trends, root causes, develop concise explanations and test solutions Solid technical knowledge and ability to express concepts in terms that are understandable to the business Industry expertise with a thorough understanding of regulatory landscape highly preferred * Highly adept with Microsoft Office Suite

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Operations Manager

CVS Health Homewood AL, 35209

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people o...

Posted Yesterday

Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications * Deductive reasoning ability, advanced analytical skills and computer skills. * Advanced communication skills, leadership, supervision, and influencing skill * Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications * Experience as a retail manager or supervisor Education * High school diploma or equivalent required Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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Shift Supervisor - Store# 13210, I-65 & US HWY 31

Starbucks Alabaster AL, 35007

Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operat...

Posted 2 days ago

Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. * Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. * Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. * Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. * Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. * Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. * Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. * Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. * Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. * Utilizes operational tools to achieve operational excellence during the shift. * Maintains regular and punctual attendance Summary of Experience Customer service experience in a retail or restaurant environment - 1 year Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Required Knowledge, Skills and Abilities * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

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Operations Management Trainee

JB Hunt Birmingham AL, 35202

Job Opening ID: 00279169 Operations Management Trainee (Open) Job Title: Operations Management Trainee Department: ...

Posted 2 days ago

Job Opening ID: 00279169 Operations Management Trainee (Open) Job Title: Operations Management Trainee Department: Operations Country: United States of America State/Province: Alabama City: Birmingham Full/Part Time: Full time Shift: Job Description Summary: Fortune 500 experience. Career development. Nation-wide opportunities. We are J.B. Hunt. Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career! J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine. Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client's needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down! Job Description: What does a Manager Trainee do? As a manager trainee we will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support. Here's what your day will look like: * You will work with your customers to understand and deliver the customer value proposition that we promised our customers as you manage the execution of their transportation needs. * You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity * Understand and monitor compliance with safety and DOT regulations * Full management responsibility over all equipment assigned to your account. * Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls. So, do you have what it takes? * Must be a self starter and self -driven * Ability to work in a fast paced and changing environment * Ability to build solid relationships with customers and drivers * Willingness to learn * Ability to relocate within the region. That means, after training you will run the day to day operations with your team at an assigned account within the region. * Must be willing to work flexible hours during training. This isn't a 8-5 job, you're managing a business. * College degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4 What will you get in return, you ask? * Base salary and bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account. * Experience working for the largest Dedicated Transportation provider. That's not all. We are looking to double in size in the next 5 years. That means more opportunities for you. * Work for a large company, but still small enough to be on a first name basis with everyone * Develop your interpersonal skills and gain customer knowledge and industry experience. The learning never stops. * Growth and career advancement. After a year to a year and half, you could be managing a 3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team. Qualifications: Driver Management, Rail Operations Company Overview: Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt. Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career! J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine. J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

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Wire Transfer - TM Operations Specialist - Birmingham

Iberiabank Corporation Birmingham AL, 35202

SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions in a fast-pa...

Posted 4 days ago

SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions in a fast-paced, time sensitive operations environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES * Processing all outgoing wire transfers (Domestic, International USD, and International Foreign Currency) for external and internal customers according to set policies and procedures. * Processing all incoming wire transfers according to set policies and procedures. * Ensure compliance with all established Federal Regulations for Wire Transfers (OFAC, BSA/AML, Dodd-Frank, etc.) * Monitors the status of wire transfers throughout the business day to ensure deadlines are met * Answer a high volume of incoming telephone calls on an ACD recorded line for Wires * Provide a high level of professional customer service * Resolving problems through communication with other departments as necessary * Performing end-of-day reconcilements. * Carries out specialized research to resolve problems and disputes * Investigates and researches suspicious or fraudulent claims in accordance with bank policy * Recommends latest methods to improve departmental procedures * Monitors laws and regulations to ensure compliance * Maintains forecasted production to meet departmental goals * Ability to perform all operational support duties of the Wire Transfer Department * Assists the Wire Transfer Manager as directed * Daily perform all other related duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: * High school diploma or GED * Strong PC skills and excellent written and oral communication skills * Show initiative while being a self-starter with the ability to handle time pressures while working efficiently and accurately * Strong organizational skills * General knowledge of banking procedures desired * One to two years of banking related work experience #CB ADDITIONAL PREFERENCES * Previous experience in a Wire Transfer Department * Familiarity with a Wire Transfer System COMPUTER AND OFFICE EQUIPMENT SKILLS * Microsoft Office suite

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Production Supervisor (1St, 2Nd, And 3Rd Shifts Available)

Seneca Resources Birmingham Alabama, 35201

Position Title: Production Supervisor (1st, 2nd, and 3rd shifts available) Location: Birmi...

Posted Yesterday

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Operations Manager II (Days)

Compass Group USA Inc Birmingham AL, 35202

Position Title: MGR, OPERATIONS II Location: Birmingham, AL Shift: 6:00am- 4:30pm M-F; rotating weekends and holidays Cro...

Posted 5 days ago

Position Title: MGR, OPERATIONS II Location: Birmingham, AL Shift: 6:00am- 4:30pm M-F; rotating weekends and holidays Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Becker's Healthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go to www.crothall.com. What it's like to be an Operations Manager at Crothall Healthcare: https://vimeopro.com/cgsusinvideo/crothall-hr-recruitment-evs-ops-manager Operations Manager II Job Summary: Directs and oversees operational needs of the Housekeeping Department. Coordinates the tasks of the subordinate Supervisory staff. Working as an Operations Manager, you are responsible for assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service. Key Responsibilities: * Establishes and annually reviews standards and work procedures for all Housekeeping staff * Plans work and staffing schedules and areas of work to ensure adequate services are rendered * Assists in the hiring process; interview, hiring and training of new associates * Orients, develops, and supervises all supervisory/housekeeping staff * Conducts regular inspections and makes recommendations to the facility * Monthly reporting of goals, accomplishments, and future plans * Staff education and training * Communication with staff, administration, and other departments * Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program) Preferred Qualifications: * Four year college degree, military experience, or equivalent work experience required * At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required * Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred * Ability to communicate effectively in written format and oral presentations * Ability to multi-task and establish priorities * Ability to maintain organization in a changing and stressful environment * Exhibit initiative, responsibility, flexibility, and leadership * Possess a thorough knowledge of contract administration and office procedures Military Transferrable Skills: * Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics * All military branches with experience of supervising a group of soldiers of 15 or more * Troubleshoots, isolates and identifies causes of equipment malfunction * Teaches technical skills to lower grade soldiers * Prepares costs and labor estimates Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applican

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Provider Contracting Network Operations Specialist-Alabama!

Cigna Birmingham AL, 35202

Description This position serves as an integral member of the Provider Contracting Team. This role assists and supports the day...

Posted Yesterday

Description This position serves as an integral member of the Provider Contracting Team. This role assists and supports the day to day contracting and network activities, and will be focused on the Alabama Market. DUTIES AND RESPONSIBILITIES * Manages contracting and negotiations Facility and Ancillary Providers in the Alabama market. * Supports the development and management of value-based relationships. * Prepares, analyzes, reviews, and projects financial impact of provider contracts and alternate contract terms. * Builds and maintains relationships that nurture provider partnerships to support the local market strategy. * Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service. * Supports strategic positioning for provider contracting, assists in the development of networks and helps identify opportunities for greater value-orientation. * Contributes to the development of alternative network initiatives. Supports analytics required for the network solution. * Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position. * Supports initiatives that improve total medical cost and quality. * Drives change with external provider partners by offering consultative expertise to assist with total medical cost initiatives. * Assists in resolving provider service complaints. Researches problems and negotiates with internal/external partners/customers to resolve escalated issues. * Manages provider relationships and is accountable for critical interface with providers and business staff. * Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape. * Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance. QUALIFICATIONS * Bachelor's degree strongly preferred * 3 years prior provider servicing experience strongly preferred * Contracting and negotiating experience preferred * Experience in developing and managing relationships * Intermediate working knowledge with Microsoft Office programs-specifically Excel functions (pivot tables, v-look ups, formulas, etc.) required * Understanding and experience with hospital, managed care, and provider business models a plus * Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization * The ability to influence audiences through strong written and verbal communication skills. Experience with formal presentations * Customer centric and interpersonal skills are required * Demonstrates an ability to maneuver effectively in a changing environment * Demonstrates problem solving, decision-making, negotiating skills, contract language and financial acumen Must be commutable to one of the following locations daily: 2 Chase Corporate Drive Birmingham, AL OR 427 Interstate Park Dr Montgomery, AL OR 3501 Memorial Pkwy SW Huntsville, AL OR 2010 W I-65 Service Rd S Mobile AL

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Shift Supervisor - Store# 06965, HWY 280 & Inverness CTR DR

Starbucks Birmingham AL, 35202

Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operat...

Posted 2 days ago

Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. * Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. * Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. * Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance. * Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. * Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. * Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. * Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. * Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. * Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. * Utilizes operational tools to achieve operational excellence during the shift. * Maintains regular and punctual attendance Summary of Experience Customer service experience in a retail or restaurant environment - 1 year Basic Qualifications * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers * Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Required Knowledge, Skills and Abilities * Ability to direct the work of others * Ability to learn quickly * Effective oral communication skills * Knowledge of the retail environment * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

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Security -Field Supervisor - Weekends

Allied Universal Security Birmingham AL, 35202

Overview Allied Universal, a leading facility services company and the largest security force in North America with over 150,00...

Posted 3 days ago

Overview Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients' success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you. Job Description Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. KEY RESPONSIBILITIES: * Perform day / night site visits to inspect & supervise SPs in field * Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites * Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs * A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. * Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized; * Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs; * Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site; * Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director; * May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate HR management; * Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office; * Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager; * In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible, however, Field Supervisor may be required to "stand post" on an as-needed basis for an undefined period of time, depending on business needs; this may include long-term assignments to specific posts or various posts as needed; * Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility; QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Minimum high school diploma or equivalent required. Some college education or business classes desirable * Minimum 3 – 5 years of professional-level experience required and prior experience in the security industry, law enforcement and/or military highly desired; * Experience in scheduling, operations or other functions of security industry a plus; * Current state issued driver's license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required; * Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines; * This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly (such as delivery of items to client sites, training of officers at sites, standing post as needed, etc.). * Ability to write effective and concise reports in neat, legible handwriting is required; * Working knowledge of Microsoft Office software a considerable plus; * Professional, articulate and able to use good independent judgment and discretion; * Outstanding verbal and written communication skills required; * Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required. Closing Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Requisition ID2018-235310

Operations Supervisor

Operations Manager

Shift Supervisor - Store# 13210, I-65 & US HWY 31

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Operations Management Trainee

Wire Transfer - TM Operations Specialist - Birmingham

Production Supervisor (1St, 2Nd, And 3Rd Shifts Available)

Operations Manager II (Days)

Provider Contracting Network Operations Specialist-Alabama!

Shift Supervisor - Store# 06965, HWY 280 & Inverness CTR DR

Security -Field Supervisor - Weekends

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Operations Supervisor

Operations Manager

Shift Supervisor - Store# 13210, I-65 & US HWY 31

Boost your job search productivity with our free Chrome Extension!

Operations Management Trainee

Wire Transfer - TM Operations Specialist - Birmingham

Production Supervisor (1St, 2Nd, And 3Rd Shifts Available)​

Operations Manager II (Days)

Provider Contracting Network Operations Specialist-Alabama!

Shift Supervisor - Store# 06965, HWY 280 & Inverness CTR DR

Security -Field Supervisor - Weekends

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Production Supervisor (1St, 2Nd, And 3Rd Shifts Available)

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