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Front Office Manager

Celebration Hotel LTD Mountain Brook AL, 35213

Summary: The Front Office Manager is responsible for overseeing all aspects of the Front Office operation; including, but not limited to, ensuring guest satisfaction (internal a...

Posted Yesterday

Summary: The Front Office Manager is responsible for overseeing all aspects of the Front Office operation; including, but not limited to, ensuring guest satisfaction (internal and external), financial performance and Grand Performer relations. Supervisory Responsibilities: * Front Desk Agents * PBX Operators * Bell Staff * Concierge * Night Auditors Travel Required: * Minimal Experience / Education / Certifications: * High School diploma – required * Graduate of hospitality management school - preferred * Minimum of 5 years in hospitality or customer service industries -required * Minimum of 2 years experience as a Front Desk Manager @ similar volume property– required Essential Duties / Tasks / Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. At all times, the Front Office Manager should act as a role model for the Front Office Grand Performer 20% Guest Service * Practice and model the G.U.E.S.T process to ensure exceptional guest service is delivered * Resolve guest problems expediently and in a professional manner utilizing the L.E.A.D.E.R process 40% Supervisory * Oversee the training of all Front Office, Night Audit, PBX, Concierge and bell staff Grand Performers * Motivate Grand Performers * Assume manager on duty shift in absence of General Manager * Coach & counsel Grand Performers as needed to ensure adherence to standards 20% Operations * Monitor and control payroll and other expenses * Create and adhere to Front Office budget * Create schedule utilizing forecasting and scheduling tools to provide maximum efficiency and labor savings 20% Communication * Develop and maintain open lines of communication within the department and with other departments within the hotel * Hold monthly departmental meetings * Conduct daily line-up to review daily events * Attend daily manager line-up meetings * Attend weekly Leadership meeting * Participate in Grand Performer Celebrations * Participate in community events Are you a returning applicant?Previous Applicants:Email:Password: If you do not remember your password click here.

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Franchised Front Office Manager

Marriott International Birmingham AL, 35202

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees. Please apply online at: www.kesslercareers.com Additio...

Posted 2 days ago

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Office Manager Trainee - Bessemer

Aspen Dental Bessemer AL, 35021

Position Summary As an Office Manager Trainee with Aspen Dental, you'll have the support you need to reach your career goals. From best-in-class learning and development program...

Posted 2 days ago

Position Summary As an Office Manager Trainee with Aspen Dental, you'll have the support you need to reach your career goals. From best-in-class learning and development programs, our commitment of promoting from within, and a competitive salary and benefits package, you'll have opportunities to not only expand your career, but your life. When you join Aspen, you will participate in an extensive, ten-week training program, where you'll gain business and leadership knowledge designed to help you become successful. And the opportunity doesn't end there. Our commitment to continuous development and promoting from within means your career path is limitless. Aspen Dental is on a mission to give America a healthy mouth. Office Manager Trainees that join Aspen live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. With Aspen, not only can you maximize your career potential, but you can make a real difference in the lives of your patients. Responsibilities * Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, revenue, profitability, non-clinical team selection, performance, development and other business related functions as delegated by direct supervisors. They are responsible for assisting patients to complete Doctor prescribed treatment plans thereby helping patients get the care they need and fulfilling our mission to give America a healthy mouth. * Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards. * Greet and check in patients in a friendly manner. * Collect co-payments and verify insurance coverage. * Schedule and confirm patient appointments. * Prepare new patient charts neatly and accurately. * Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary. * Collect and post payments and record receipts. * Balance nightly deposits and complete credit card processing. * Executes patient consults to ensure patients understand Doctor prescribed treatment plans; conducts patient chart audits, performs handoffs, conducts consults according to company policies, enters and updates patient treatment plans at the direction of the treating Doctor using the company operational system, and follows-up with patients during subsequent visits to schedule open treatment. * Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing; follows-up with the patient during subsequent patient visits to review completed treatment and schedule appointments for open treatment. Minimum Education and Experience * 2-5 years experience in a sales or retail environment, some combination of management and sales preferred. * Excellent verbal and written communication skills and the ability to make decisions independently. * Competitive spirit with a strong desire to succeed, exceed goals, and maximize opportunities. * Demonstrates the ability to solve common problems and to provide immediate solutions. * Excellent organizational skills to effectively handle multiple tasks. * High School Diploma or equivalent. About Aspen Dental-branded practices Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

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Box Office Representative

Live Nation, INC Pelham AL, 35124

Job Summary: Position Title: Box Office Representative Reports To: Supervisor – Ticket Taking Location: Pelham, AL Oak Mountain Amphitheatre FLSA: Hourly Who are we? Li...

Posted 2 days ago

Job Summary: Position Title: Box Office Representative Reports To: Supervisor – Ticket Taking Location: Pelham, AL Oak Mountain Amphitheatre FLSA: Hourly Who are we? Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/. Who are you? Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: Assist guests at live events by performing duties, such as collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones. Job Functions: * Sell and collect admission tickets and passes from patrons at events. * Greet guests attending events. * Examine tickets or passes to verify authenticity, using criteria such as color or date issued. * Guide guests to exits or provide other instructions or assistance in case of emergency. * Maintain order and ensure adherence to safety rules. * Provide assistance with guests' special needs, such as helping those with wheelchairs. * Direct guest to restrooms, concession stands and telephones. * Refuse admittance to undesirable persons or persons without tickets or passes. * Settle seating disputes or help solve other guest concerns. * Assist guests in finding seats, lighting the way with flashlights, if necessary. Qualifications: * High School Diploma or equivalent * Familiar with Microsoft Office Suite * Attention to detail, quality and accuracy * Strong relationship building and communication skills * Ability to work independently * Excellent verbal and written communication skills If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal/to join the Live Nation Entertainment team today! Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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Assistant Physician Director - Birmingham Central Office

Wexford Health Alabaster AL, 35007

Description Wexford Health Sources, one of the nation's leading innovative correctional health care companies, provides clients with experienced management and technologically a...

Posted 2 days ago

Description Wexford Health Sources, one of the nation's leading innovative correctional health care companies, provides clients with experienced management and technologically advanced services, combined with programs that control costs while ensuring quality. For nearly two decades, Wexford Health has consistently delivered proven staffing expertise and a full range of medical, behavioral health, pharmacy, utilization management, provider contracting, claims processing, and quality management services. At Wexford Health our philosophy is that health care should not be considered a luxury for anyone. We simply care for those in need and the corrections environment is our venue. Wexford Health has an exceptional opportunity for a Assistant Physician Director to join our team of healthcare professionals in the Region of Alabama in Alabaster, AL (near Birmingham) We're proud to offer our providers an extremely competitive benefits package including: * Company-paid medical malpractice insurance * Generous company-paid CME allowance with paid time off to attend * No completing insurance forms and waiting for reimbursement * No hassles or overhead costs associated with private practice * Steady income with no need to look for new patients * Annual review with performance increase * Generous paid-time off program that combines vacation and sick leave * Paid holidays * Comprehensive health insurance through Blue Cross Blue Shield * Dental and Vision insurance * 401(k) retirement saving plans * Company-paid short-term disability * Healthcare and dependent care spending account POSITION SUMMARY The Assistant Physician Director is responsible for providing leadership in their Region in Alabama related to clinical program development, quality management, utilization management, staff education, administrative matters, and leadership development in a manner consistent with the corporate objectives and philosophy of Wexford Health. DUTIES/RESPONSIBILITIES Responsibilities include, but are not limited to: Clinical Programs * Travels across the region to actively lead the clinical efforts at the sites. * Actively leads the evaluation and monitoring of chronic illness programs in each facility within the region. * Ensures that the operation of on-site infirmaries in the region is in compliance with company policies and national standards (ACA) and that the scope of care provided is appropriate for the staffing and resources available. * Ensures that established sick call processes ensure patient access to medically necessary services. * Ensures that established suicide prevention programs are implemented to identify, refer, and treat patients who are at risk for suicide. * Assists in the review of corporate, Alabama, and site-specific medical practices ensuring consistency with Wexford Health's overriding objective to promote high-quality medical care. * Assists in addressing backlogs that may exist at sites. Quality Management * Actively participates in the Statewide Quality Management Committee in the state and ensures that site-specific Quality Management Committees are active and successful in identifying quality improvement efforts on an ongoing basis. * Maintains a working knowledge of applicable federal, state and local laws, and standards of conduct, as well as other policies and procedures from national accreditation standards (ACA, etc.) in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. * Actively participates in and performs peer review activities in accordance with Wexford Health and Alabama policies and procedures. * Oversees and actively performs mortality and sentinel event reviews for assigned region and for the other region when requested by the Physician Director in accordance with Wexford Health policies and procedures. * Ensures that the sites within the region maintain an effective infection control program that includes the prevention, identification, reporting, and control of communicable diseases in accordance with Wexford Health infection control policies and procedures. * Assists in medical staff disciplinary matters. * Actively participates in service improvement efforts to ensure compliance with accrediting bodies' standards, local auditory bodies or internal audits. * Serves as a clinical liaison and resource to all superintendents and state government officials. * Attends Medical Advisory Committee (MAC) and corporate P&T meetings and other meetings as requested. * Assists in provider development efforts towards the implementation and maintenance Utilization Management * Actively participates in Utilization Management (UM) efforts in the region in coordination with the Physician Director. * Participates in the evaluation of all off-site utilization in the region in order to ensure its cost effectiveness and clinical quality. * Coordinates with the Physician Director in maintaining appropriate collegial/professional relationships with region-wide specialists, hospitalists, ancillary providers, transport providers, community and tertiary hospitals, and all other support groups that may be called upon to provide health care services for the Alabama DOC. Staff Education * Personally ensures completion of proper orientation and training of all new Medical Directors within the region. * Ensures that orientation and training of all medical and clinical staff is accomplished in conjunction with the Medical Directors. * Identifies educational opportunities from quality improvement initiatives and utilization review for individual providers as well as region-wide opportunities and identifies methods to deliver clinical education to the medical and clinical staff. * Promotes appropriate continuing medical educational opportunities relevant to corporate and state quality improvement and UM goals and objectives. Administrative * Works closely with and maintains good relationships with Physician Director, Corporate Medical Directors, Vice President of Operations, other Statewide and Regional personnel, and region-wide ADOC administrative staff. * Travels across the region for reviews of clinical practices and training of new clinicians. * Actively engages in helping to identify and facilitate the solving of all operational and clinical issues for all sites in the region. * Participates in planning and budget activities for the region, including: * Developing, administering, and monitoring operating and capital budgets in conjunction with the Vice President of Operations. * Participating in the development of proposed priorities for services and programs. * Soliciting medical staff input on new chronic care programs, medical equipment requests, and selection of general medical supplies. * Identifying and implementing cost reduction strategies. * Works with region's Medical Directors and clinicians to improve operations and services. * Participates in the recruitment of medical and clinical staff, including: * Actively engaging in identifying qualified applicants for openings in the medical/clinical staff (e.g., Medical Directors, Physicians, CRNPs, Dentists, etc.), interviewing all Medical Directors for the region and other clinicians as needed. * Ensuring that Medical Directors understand the timely process of interviewing qualified medical/clinical staff applicants for the sites. * Participates in the review and development of each Medical Director's performance. * Assumes a leadership role in the development of subordinate staff: * Ensures staff attendance at new employee orientation and staff completion of mandatory education requirements. * Participates in the initial competency assessments on new clinicians within ninety (90) days of hire * Provides staff recognition * Maintains consistent communication with staff * Coaches staff to adjust to change * Participates with and administers corrective/disciplinary actions in a consistent manner as necessary; ensures staff held accountable to the outcomes. * Implements and administers Wexford Health and state policies and procedures consistently. Ensures site compliance with all policies/procedures and updates them as necessary to meet local, legal, and accreditation regulatory agency requirements. * Actively participates in Wexford Health management meetings/committees. * Keeps organizational audiences informed of issues in a timely manner, including the submission of requested reports. * Serves on appropriate task forces, committees, and state, county, and community agencies/ boards representing the organization. * Makes presentations to the professional community in order to enhance the visibility and image of the organization. * Accepts other duties as assigned by the Physician Director and/or the Vice President of Operations. Leadership Development * Identifies potential future Wexford leaders from the clinical and medical staff and discusses with the Physician Director; Corporate Medical Director, and Vice President of Operations. * Identifies promising medical and clinical leaders from throughout the state and recommends their appointment to existing medical staff committees. The duties and responsibilities outlined herein are for payroll purposes only; employees may be assigned other duties as required. ENVIRONMENTAL CONDITIONS Standard medical setting in a correctional facility, which includes daily interfacing with inmates, correctional staff, and health care personnel. Minimum Requirements Licensing: Must have a current state MD license Certification: Current CPR certification Education: * Must be a graduate of an accredited medical school. * Interest in obtaining Masters in Medical Management, Masters in Business Administration or equivalent preferred. Preferred experience: * Five (5) years of clinical experience preferred * Experience or training in administrative aspect of health care EOE/M/F/D/V

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Assistant Front Office Manager

Hilton Worldwide Birmingham AL, 35202

Job Summary An Assistant Front Office Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to del...

Posted 1 week ago

Job Summary An Assistant Front Office Manager is responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Assistant Front Office Manager, you would be responsible for assisting in the direction and administration of Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward * Recruit, interview and train team members * Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly * Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out * Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

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Branch Office Administrator - 07122 - Alabaster, AL

Edward Jones Alabaster AL, 35007

Opportunity Overview Play an important role in helping others - and yourself - achieve goals Edward Jones is a privately owned Fortune 500 Company known for building quality,...

Posted 2 days ago

Opportunity Overview Play an important role in helping others - and yourself - achieve goals Edward Jones is a privately owned Fortune 500 Company known for building quality, one-to-one relationships with our clients through more than 14,000 Financial Advisors (FA) across the United States and Canada. Our goal is to build our branch office network to 20,000 FAs and we are searching for talented individuals to help us achieve that vision. Each FA is supported by a Branch Office Administrator who * Partners with the FA to build deep, trusted client relationships * Enables the FA to focus on providing tailored, solutions-based advice, and * Delivers exceptional client service. Client service Edward Jones FAs are known for building quality, one-to-one relationships with their clients - and they're able to maintain those relationships with the help of the BOA. When clients have questions, the FA will often depend on the BOA to provide a timely response. Client development An effective marketing communications program is only as strong as the person who implements it on a daily basis. At the FA's direction, the BOA updates prospect and client data records, executes direct mail programs, assists with planning seminars, and makes follow-up phone calls to set or confirm appointments. The BOA also helps the FA deepen existing client relationships by recognizing opportunities during day-to-day client interactions, proactively preparing a variety of reports for scheduled appointments, and scheduling systematic contact activities. Region and firm assistance To improve region performance and support our growing firm, we have established a number of regional support programs for all BOAs. While not required, experienced BOAs often volunteer for a program such as mentoring, BOA meeting planning or presentations. They help with an occasional branch visit, workshop or special project. Certain BOAs will also have the opportunity to play a larger role in their region if their FA holds one of the key leadership positions. This generally involves scheduling meetings, communicating with other branches and compiling reports. Many branches also host a FA trainee for several weeks. In this case, the BOA can be called upon to help the new FAs become familiar with processing systems and office record keeping. Office administration This position is ideal for a well-organized person who enjoys multi-tasking and working with both technology and people. Daily office administration duties include assisting the FA in creating and meeting business plans, overseeing appointment setting and schedules, and processing deposits and transactions. Investing in You Working at Edward Jones offers many rewards, and our commitment to sharing the firm's success with those who create it makes our total return different from that of other firms. We recognize individual efforts through a competitive reward program and a unique culture that promotes a long-term career, contributes to your financial security, and encourages your and your family's well-being. Position Requirements This multi-faceted role is part client service, part client development, and part office management and administration: The branch office administrator (BOA) position requires that you possess the following core competencies: * Exceptional client service abilities * Critical thinking capabilities * Strong initiative, with the ability to stay focused and proactive while working independently * Effective written and verbal communication skills * A focus on detail and accuracy * The aptitude to learn and understand the financial services industry

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Franchised Front Office Manager

Autograph Collection Hotels Birmingham AL, 35201

Additional Information: This hotel is owned and operated by an independent franchisee, Kessler Enterprise, Inc. IV. The franchisee controls all aspects of the hotel’s employment po...

Posted 2 weeks ago

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Director Of Front Office - Embassy Suites Birmingham

Hilton Worldwide Birmingham AL, 35202

Job Summary The beautiful eight-floor, 242 Embassy Suites Birmingham is looking for its next Front Office Manager. Our ideal Front Office Manager applicant will be a strong lead...

Posted 2 days ago

Job Summary The beautiful eight-floor, 242 Embassy Suites Birmingham is looking for its next Front Office Manager. Our ideal Front Office Manager applicant will be a strong leader and a great people person, whom thrives off of providing excellent customer service. As a Front Office Manager you are responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Director of Front Office, you would be responsible for directing and administering of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Initiate and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Implement and monitor all corporate marketing programs * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events * Run and complete daily reports, analyze data and make decisions based on data * Resolve guest issues and concerns to guest satisfaction * Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

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Office Administrative Support - Field Support Representative

Ricoh Americas Corporation Birmingham AL, 35202

RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence. Ricoh works to ...

Posted 3 days ago

RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence. Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally. Ricoh offers a full portfolio of benefit and employee programs such as: * Medical Coverage & Vision Coverage * Dental Coverage * Time off Benefits including: Vacation, Sick, and Holiday * Tuition Reimbursement * Short/Long Term Disability * Term Life and AD&D Insurance * EAP and Work Life Benefits ......and many more Ricoh offers Full Time and Part Time positions with a developmental path and a range of training resources to meet employees' different needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success. WE ARE RICOH! Apply today! POSITION PROFILE Key supporter of the daily operations of RICOH Managed Services contracted customer locations. Requires traveling to several locations in an assigned geographical area. Performs standard and advance service offerings such as: copy, print production, finish work, mail and shipping operations, reception, document scanning and filing, concierge, inventory control, logs, reports for billing and assists in IT support functions. The Field Support Representative will also assist management with process improvement, procedure testing and validation, implementation of new services, employee training, and ensuring field compliance with Ricoh's Managed Services methodology. This role serves as a developmental path to future account management positions. JOB DUTIES AND RESPONSIBILITIES * Performs and assists with ensuring services are completed according to Ricoh Service Excellence requirements * Flexible with travel within a geographic territory * Works with a flexible schedule to cover time off requests for contracted customers' onsite staff, which may include managerial duties. * Provides feedback and suggestions to management to improve existing processes and procedures including validation of current procedures and correct site documentation. * Assist in the collection of data and is knowledgeable on the tools and methods used for the Monthly Management Report such as forms, logs, and site branding * Routinely identifies and documents process improvement suggestions and communicates them to management. * Knowledgeable of all daily operations and services offered within an account base. * Embraces the diverse customer environment and maintains excellent customer focus while performing on site duties. * Responsible for customer satisfaction by engaging end-user feedback and escalating concerns to the account manager and helps support resolution. * Works to learn and manage all aspects of the RICOH Service Center in the absence of the Site Manager or Supervisor. * Assists in the coordination of work assignments to meet specific deadlines and service deliverables. * Assists in copy/print production center and performs all functions required for the completion and delivery of all copy requests. May include the usage of all finishing equipment such as binding, folders, laminators, etc. * Filing and labeling of documents and other materials for storage and retrieval. * Processes all incoming and outgoing mail and packages. This includes sorting, delivery, packaging, as well as shipping and receiving. * Provides courier service for the pickup and delivery of mail and copy jobs, on campus and offsite. * Assists with the movement of boxes, equipment, and or office furniture. * Performs Front Desk Receptionist back up duties. * Orders paper, toner, and other supplies per site par levels. * Performs basic troubleshooting on all equipment used within the RICOH Service Center. * Arranges for service calls on other equipment as needed and follows through on escalations. * Maintains a solid understanding of product and solutions offerings. * Assists in identifying and managing service and supply requests for hardware and software solutions in the service center. * Assists in the training of new and existing employees. * Assists in the implementation of new services by job shadowing, documenting current processes, applying best practices, and writing site procedures. * Exhibits safe working habits in compliance with RICOH and customer policies. * Responsible for reporting any observed safety hazards to account manager. * Other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) * Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred * Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy. * Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

Front Office Manager

Franchised Front Office Manager

Office Manager Trainee - Bessemer

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Box Office Representative

Assistant Physician Director - Birmingham Central Office

Assistant Front Office Manager

Branch Office Administrator - 07122 - Alabaster, AL

Franchised Front Office Manager

Director Of Front Office - Embassy Suites Birmingham

Office Administrative Support - Field Support Representative

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Front Office Manager

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Box Office Representative

Assistant Physician Director - Birmingham Central Office

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Branch Office Administrator - 07122 - Alabaster, AL

Franchised Front Office Manager

Director Of Front Office - Embassy Suites Birmingham

Office Administrative Support - Field Support Representative

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