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General Manager

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, ...

Posted 2 days ago

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below:●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards ●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices●Performs restaurant opening and/or closing duties●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels ●Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures●Completes and maintains all drive-in restaurant employment related records and payroll records●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. ●Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints●Interview and hire restaurant crew and management team members to achieve proper staffing levels●Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends●Develop and implement a marketing plan Additional General Manager Requirements:●High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays●Knowledge of recruiting, interviewing and selection practices●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations●Leadership and supervisory practices and skills; effective verbal and written communication skills●Basic accounting and computer skills●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems●Problem solving, decision-making and conflict-resolution skills●Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.Apply

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General Manager

Krystal Pelham AL, 35124

The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role mod...

Posted 2 days ago

Job Description The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The General Manager ensures compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit. Essential Duties and Responsibilities: People: * Demonstrates the Krystal's Core Values while building high performing employees when selecting, training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. * Identifies and develops a pipeline of talent through effective succession planning tools and best practices. * Executes the Performance Management process consistently to ensure employees are set up for success and held accountable. * Reinforces and follows the "Open Door" Policy with all employees. * Partners with the People Services Team to ensure resolution to all employee relation activities and maintaining legal compliance in the restaurant. Customer: * Works a schedule to ensure that all day parts are being observed, i.e. breakfast, lunch, dinner, late night and weekends * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training employees to meet or exceed customer service standards. * Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems. * Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence. Sales: * Ensures that restaurant level plan and marketing initiatives are in place and being implemented. Partners with the District Manager to execute Local Store Marketing plans. Profit: * Analyzes sales, labor, inventory and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets. * Conducts period business reviews with their management team to build their capability to identify and drive tactics to close performance gaps. * Ensures that the store is within compliance of Federal/State/Local requirements. * Shares best demonstrated practices with their team and across the District. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: * College degree preferred and Servsafe Certification required. * Minimum of two years' experience in restaurant operation, or equivalent combination of education and experience. * Systems & Software – proficient level knowledge of Microsoft Office software applications. * Must be able to work a flexible schedule including days, nights, weekends. * May be required to travel to other locations, e.g. transfer to other stores, bank, meetings as business dictates. Knowledge/Skills/Abilities: * Time Management- Organizes work, sets priorities and timetables to achieve goals. * Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant. * Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations. * Developing Talent- Creates an environment where people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth. * Execution Excellence- Strives to be "Best in Class" in running A+ operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience. Skill Requirements * Typing/computer keyboard * Utilize computer software (specified above) * Retrieve and compile information * Maintain records/logs * Verify data and information * Organize and prioritize information/tasks * Operate office equipment * Verbal communication * Written communication * Public speaking/group presentations * Research, analyze and interpret information * Investigate, evaluate, recommend action * Leadership and supervisory, managing people * Basic mathematical concepts (e.g. add, subtract) Physical Requirements * Sitting for extended periods * Standing for extended periods * Extended periods viewing computer screen * Walking * Reading * Speaking * Hearing * Lifting/carrying more than 20 pounds various items * Repetitive Motions * Pushing/Pulling * Bending/Stooping * Reaching/Grasping * Writing Hazards * Normal office environment * Electrical current * Housekeeping and/or cleaning agents Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description. Job number: 1484252 Category: Restaurant Management Location: AL, Pelham, 240 Cahaba Valley Rd

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General Manager

Moes Alabaster AL, 35007

SUMMARY The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their di...

Posted 2 days ago

Job Description SUMMARY The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems. GENERAL * Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability. GUEST SERVICE * Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest. PERSONNEL * Provide direction to team members regarding operational and procedural issues. We do it the Moe's Way! * Maintain an accurate and on-going staffing needs plan for your restaurant. Interview prospective employees and ensure the 4 steps of staffing are followed. * Develop all team members by providing ongoing feedback. Conduct performance reviews to establish and evaluate performance goals. * Create a work environment that is known in the community to be "the place to work". FOOD SAFETY AND PLANNING * Must be ServSafe certified. * Must be certified Moe's Manager. * Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, you must maintain a score of 90% or higher for all city/county health inspections and Steritech inspections. * Ensure compliance with Moe's/Sterling Operational Standards. In doing so, you must maintain a score of 90% or higher when The Rose Inspection is conducted by Moe's corporate personnel. * Maintain a professional image including cleanliness, uniforms and appearance standards. * Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste. OPERATIONAL RESPONSIBILITIES * Ensure that proper security procedures are in place to protect guests, employees and Sterling assets. * Ensure a safe guest and working environment to reduce the risk of injury and accidents. Complete all necessary reports in a timely manner in the event that a guest or employee is injured. * Effective shift management. * When receiving a Moe's Gotta Know or mystery shopper report, investigate any complaints or problems and make a plan to improve operations. FINANCIAL * Adhere to Sterling standards to increase sales and minimize costs. Must meet sales, labor hours and food/paper cost goals. * Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability. * Responsibility to ensure that all financial reporting (invoices, personnel, payroll and administrative) are completed accurately, on time and in accordance with Sterling policies and procedures. COMMUNITY INVOLVEMENT * Book one spirit night per month according to Sterling policies and procedures. * Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel. QUALIFICATIONS * College degree preferred but not required. Previous restaurant experience is a must. A combination of related experience and education will be considered as an alternative. * Knowledge of computers (MS Word and Excel) * Must possess a valid drivers license. * Must be eligible to work in The United States. * Must agree to a background check. PERSONAL REQUIREMENTS * Self-discipline, strong initiative, leadership ability and outgoing personality. * Pleasant, polite manner with a neat, clean appearance * An effective motivator. * Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction. * Must possess good communication skills. * Ability to effectively multi-task. * Ability to perform effective interviews to determine the experience and qualifications of job applicants. * Ability to effectively supervise 15-25 team members to achieve desired goals. WORKING CONDITIONS * Weekly work week should be 50 hours. Occasionally a manager's hours will vary to ensure the proper operation of the restaurant. * Position requires prolonged standing, bending, stooping, twisting, lifting items and supplies weighing 50 pounds, and repetitive hand and wrist motion. * Ability to perform all functions at the restaurant level as well as delivering caterings as needed. * Work with hot, cold and hazardous restaurant equipment. Operation of phones, computers and other office equipment. ACCOUNTABILITIES * Reports to district manager for his or her area. * Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sterling policies and procedures. * Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency/effectiveness. * Always be a positive representative of Sterling Restaurants to team members and the community. Perform other duties and responsibilities as required or requested. Job number: 2017688 Category: General Manager Location: AL, Alabaster, 300 Colonial Promenade Pkwy

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General Manager

Krystal Alabaster AL, 35007

The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role mod...

Posted 2 days ago

Job Description The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The General Manager ensures compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit. Essential Duties and Responsibilities: People: * Demonstrates the Krystal's Core Values while building high performing employees when selecting, training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. * Identifies and develops a pipeline of talent through effective succession planning tools and best practices. * Executes the Performance Management process consistently to ensure employees are set up for success and held accountable. * Reinforces and follows the "Open Door" Policy with all employees. * Partners with the People Services Team to ensure resolution to all employee relation activities and maintaining legal compliance in the restaurant. Customer: * Works a schedule to ensure that all day parts are being observed, i.e. breakfast, lunch, dinner, late night and weekends * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training employees to meet or exceed customer service standards. * Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems. * Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence. Sales: * Ensures that restaurant level plan and marketing initiatives are in place and being implemented. Partners with the District Manager to execute Local Store Marketing plans. Profit: * Analyzes sales, labor, inventory and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets. * Conducts period business reviews with their management team to build their capability to identify and drive tactics to close performance gaps. * Ensures that the store is within compliance of Federal/State/Local requirements. * Shares best demonstrated practices with their team and across the District. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: * College degree preferred and Servsafe Certification required. * Minimum of two years' experience in restaurant operation, or equivalent combination of education and experience. * Systems & Software – proficient level knowledge of Microsoft Office software applications. * Must be able to work a flexible schedule including days, nights, weekends. * May be required to travel to other locations, e.g. transfer to other stores, bank, meetings as business dictates. Knowledge/Skills/Abilities: * Time Management- Organizes work, sets priorities and timetables to achieve goals. * Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant. * Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations. * Developing Talent- Creates an environment where people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth. * Execution Excellence- Strives to be "Best in Class" in running A+ operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience. Skill Requirements * Typing/computer keyboard * Utilize computer software (specified above) * Retrieve and compile information * Maintain records/logs * Verify data and information * Organize and prioritize information/tasks * Operate office equipment * Verbal communication * Written communication * Public speaking/group presentations * Research, analyze and interpret information * Investigate, evaluate, recommend action * Leadership and supervisory, managing people * Basic mathematical concepts (e.g. add, subtract) Physical Requirements * Sitting for extended periods * Standing for extended periods * Extended periods viewing computer screen * Walking * Reading * Speaking * Hearing * Lifting/carrying more than 20 pounds various items * Repetitive Motions * Pushing/Pulling * Bending/Stooping * Reaching/Grasping * Writing Hazards * Normal office environment * Electrical current * Housekeeping and/or cleaning agents Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description. Job number: 1484253 Category: Restaurant Management Location: AL, Alabaster, 1103 1st Street North

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General Manager

Moe's Southwest Grill Alabaster AL, 35007

SUMMARY The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining...

Posted 2 days ago

SUMMARY The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems. GENERAL * Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability. GUEST SERVICE * Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest. PERSONNEL * Provide direction to team members regarding operational and procedural issues. We do it the Moe's Way! * Maintain an accurate and on-going staffing needs plan for your restaurant. Interview prospective employees and ensure the 4 steps of staffing are followed. * Develop all team members by providing ongoing feedback. Conduct performance reviews to establish and evaluate performance goals. * Create a work environment that is known in the community to be "the place to work". FOOD SAFETY AND PLANNING * Must be ServSafe certified. * Must be certified Moe's Manager. * Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, you must maintain a score of 90% or higher for all city/county health inspections and Steritech inspections. * Ensure compliance with Moe's/Sterling Operational Standards. In doing so, you must maintain a score of 90% or higher when The Rose Inspection is conducted by Moe's corporate personnel. * Maintain a professional image including cleanliness, uniforms and appearance standards. * Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste. OPERATIONAL RESPONSIBILITIES * Ensure that proper security procedures are in place to protect guests, employees and Sterling assets. * Ensure a safe guest and working environment to reduce the risk of injury and accidents. Complete all necessary reports in a timely manner in the event that a guest or employee is injured. * Effective shift management. * When receiving a Moe's Gotta Know or mystery shopper report, investigate any complaints or problems and make a plan to improve operations. FINANCIAL * Adhere to Sterling standards to increase sales and minimize costs. Must meet sales, labor hours and food/paper cost goals. * Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability. * Responsibility to ensure that all financial reporting (invoices, personnel, payroll and administrative) are completed accurately, on time and in accordance with Sterling policies and procedures. COMMUNITY INVOLVEMENT * Book one spirit night per month according to Sterling policies and procedures. * Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel. QUALIFICATIONS * College degree preferred but not required. Previous restaurant experience is a must. A combination of related experience and education will be considered as an alternative. * Knowledge of computers (MS Word and Excel) * Must possess a valid drivers license. * Must be eligible to work in The United States. * Must agree to a background check. PERSONAL REQUIREMENTS * Self-discipline, strong initiative, leadership ability and outgoing personality. * Pleasant, polite manner with a neat, clean appearance * An effective motivator. * Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction. * Must possess good communication skills. * Ability to effectively multi-task. * Ability to perform effective interviews to determine the experience and qualifications of job applicants. * Ability to effectively supervise 15-25 team members to achieve desired goals. WORKING CONDITIONS * Weekly work week should be 50 hours. Occasionally a manager's hours will vary to ensure the proper operation of the restaurant. * Position requires prolonged standing, bending, stooping, twisting, lifting items and supplies weighing 50 pounds, and repetitive hand and wrist motion. * Ability to perform all functions at the restaurant level as well as delivering caterings as needed. * Work with hot, cold and hazardous restaurant equipment. Operation of phones, computers and other office equipment. ACCOUNTABILITIES * Reports to district manager for his or her area. * Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sterling policies and procedures. * Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency/effectiveness. * Always be a positive representative of Sterling Restaurants to team members and the community. Perform other duties and responsibilities as required or requested.

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General Manager

Sonic Drive-In Leeds AL, 35094

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, ...

Posted 2 days ago

It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below:●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards ●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices●Performs restaurant opening and/or closing duties●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels ●Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures●Completes and maintains all drive-in restaurant employment related records and payroll records●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. ●Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints●Interview and hire restaurant crew and management team members to achieve proper staffing levels●Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends●Develop and implement a marketing plan Additional General Manager Requirements:●High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays●Knowledge of recruiting, interviewing and selection practices●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations●Leadership and supervisory practices and skills; effective verbal and written communication skills●Basic accounting and computer skills●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems●Problem solving, decision-making and conflict-resolution skills●Willingness to abide by the appearance, uniform and hygiene standards at SONIC Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.Apply

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General Manager

Papa John's Leeds AL, 35094

THIS IS A FRANCHISE POSITION Our General Managers assume responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are de...

Posted 2 days ago

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General Manager

Schlotzsky's Deli Birmingham AL, 35202

PURPOSE OF POSITION: The General Manager is responsible for providing outstanding leadership to the restaurant team. In addition, the General Manager is responsible for achi...

Posted Yesterday

Job Description PURPOSE OF POSITION: The General Manager is responsible for providing outstanding leadership to the restaurant team. In addition, the General Manager is responsible for achieving targeted results related to exceptional guest service, sales growth, profitability, people development, management of quality/service/cleanliness standards, facility maintenance, and local store marketing. DUTIES AND RESPONSIBILITIES : Financial * Effectively communicates budget variances. * Communicates financial goals to the management team and employees and provides direction to achieve those goals. * Uses proper planning and formulates realistic goals for achieving budgeted financial results. * Executes proper security and cash handling and control procedures and hold managers and cashiers accountable to adhering to policies and procedures. * Performs or delegates daily and weekly inventories accurately and timely. * Performs accurate end-of-period inventories. * Places food, produce, paper, and supply orders in a timely manner to ensure proper levels are maintained at all times. * Consistently maintains labor, food and supplies costs within budget. * Utilizes and maintains all reporting and tracking systems for financial results. (Menulink) * Maintains high level of integrity in all financial reporting. People Development * Provides clear direction and leadership to all managers and employees during each shift. * Serves as a role model to all employees and managers by setting the example and maintaining professionalism in the restaurant. * Promotes an "Open Door Policy" in the restaurant and is accessible to all employees. * Interviews hourly employee candidates and makes hiring decisions. * Conducts new hire orientation and on-boarding. * Submits hourly employee new hire paperwork, New Hire/Change Forms, Termination Notification Forms, and bi-weekly payroll spreadsheets to Payroll and/or Human Resources in a timely manner. * Ensures that systems, materials and people are in place to provide for quality employee training. Utilizes the company specific hourly training programs. * Minimizes employee turnover by: * Hiring candidates who possess pre-designed characteristics and have a good work history; * Being personally involved in the orientation and training of all new employees; * Providing a positive work environment for all employees; * Identifying and addressing employee issues in a timely manner. * Provides clear goals and expectations to the management team through ongoing communications and weekly meetings. * Prepares and executes monthly management schedules that ensure proper management coverage to execute quality operations. * Assists the Director of Operations with interviewing management candidates as requested. * Conducts shadow management and related training programs for Managers-In-Training as assigned. * Develops managers to operate a shift at or above Company standards through ongoing training and coaching. * Conducts monthly safety training for all management and hourly employees and forwards acknowledgement forms to Human Resources in a timely manner. * Sets professional development goals for each manager assigned to restaurant and conducts performance appraisals on an annual basis and intermittently as needed. * Coaches, counsels, and properly documents performance, attendance, or behavioral issues encountered with management and hourly employees. * Maintains proper employee staffing levels in the restaurant at all times. * Reviews and approves hourly employee performance appraisals. * Reviews and approves hourly employee performance counseling and terminations. * Operates the restaurant with uncompromising integrity and superior credibility, adhering at all times to Schlotzsky's policies and procedures. Operational Procedures Quality, Service and Cleanliness * Maintains all areas of the restaurant at or above all cleanliness standards or delegates responsibility to managers who are properly trained. * Executes or delegates the completion of QSC Sales Drivers, Ready for Business, Restroom, and Bakery checklists each shift. * Holds managers and employees accountable for compliance with uniform and grooming standards at all times. * Ensures that all standards and procedures for recipes and food quality are consistently met. * Ensures proper sanitation procedures are adhered to at all times. * Maintains positive relationship with local health and sanitation officials and follows up immediately on any issues. * Monitors and holds managers and employees accountable for established speed of service standards in the restaurant and drive-thru. * Performs quarterly full QSC audit on the restaurant. * Ensures that guests are treated in a courteous and friendly manner. * Follows up on all guest issues and ensures that they are resolved in a professional and timely manner. * Executes dining room management functions and guest interaction throughout shifts and holds managers accountable for doing the same. * Operates restaurant in a manner that displays an uncompromising attitude toward guest satisfaction. Facilities * Maintains equipment in proper working order. * Ensures smallwares supplies are adequate for execution of operations. * Ensures that needed equipment and facility repairs are taken care of in a timely manner. * Performs or delegates preventive equipment maintenance on a timely and consistent basis. * Executes restaurant upgrades and enhancements as directed by Director of Operations. * Ensures that managers and employees adhere to safety and security measures consistent with Company standards. Marketing * Executes all national and Company-sponsored marketing events and promotions. * Attends and actively participates in local LAG meetings and events. * Is aware of and participates in local community and civic events. * Maintains involvement in local chamber of commerce, charities and civic organizations. * Budgets, submits and executes a quarterly local store marketing plan for restaurant. * Promotes internal marketing through suggestive selling, sampling and positive guest interaction. Attendance and Reliability * Consistently arrives at work on time. * Schedules time off in advance in accordance with Company policy. * Adheres to Company's attendance guidelines. * Delegates responsibilities when absent from work. General and Physical Requirements * Majority of job responsibilities must be performed standing or walking during typical 10-hour shift. * Frequently walks in and around the restaurant to interact with employees and monitor customer satisfaction. * Frequent bending, stooping, reaching, pushing and lifting. * Uses a keyboard on a daily basis to enter information into a computer. * Must be able to lift up to 50 pounds. * Must be capable of performing any duty of any employee while training or while covering staffing needs. * Must have transportation to make bank deposits, deliver orders, or run errands as needed; driving record must be acceptable. * Performs additional duties as assigned. Job number: 2030814 Category: General Manager Location: AL, Birmingham, 103 Inverness Corners

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General Manager

Stonemor Partners Birmingham AL, 35202

Overview GENERAL MANAGER StoneMor Partners (NYSE: STON) is conducting a search for a General Manager join our team. This position is based out the Birmingham, AL area and wil...

Posted 2 days ago

Overview GENERAL MANAGER StoneMor Partners (NYSE: STON) is conducting a search for a General Manager join our team. This position is based out the Birmingham, AL area and will be responsible for overseeing the daily activity within the assigned location/s. The successful candidate for this role will be responsible for managing all aspects of the location/s. Critical to the success of this operation are flawless execution standards combined with a thorough understanding of our unique demographics and clientele. The successful candidate will be expected to direct and lead all personnel and ensure that the facility and equipment are maintained to a high degree of readiness. We also offer a competitive benefits package, including: Medical, Dental, 401k, Life, Short-Term Disability, Long-term Disability, Tuition Reimbursement & more. Click here for more benefit information! StoneMor Partners is an Equal Opportunity Employer Responsibilities * Supports all departments, including administration, sales and maintenance, in the pursuit of corporate goals and objectives. * Serves as a single point of contact for all problems in the cemetery as brought forward by internal and external customers. * Provide support, and ensure that all departments are completing their duties in a timely and efficient manner. * Provides direction and assistance in the hiring, promotion and termination of assigned Maintenance, Administrative and Sales staff, ensuring company policies and federal, state and local regulations are adhered to in all employment actions. * Monitors and controls costs and expenses within his/her areas of responsibility with a heavy focus on the sales department. * Full P&L responsibility for the location. * Ensures the attainment of assigned sales quotas by overseeing production at the location and providing direction and recommendations to maximize sales. * Meets and works with location Sales, Administration, and Maintenance to recognize and discuss current and future needs of the specific location. * Communications with the corporate office, including senior management and support personnel. * Ensure that all personnel continually work towards the fulfillment of StoneMor's mission: "To Help Families Memorialize Every Life with Dignity." * Other duties as assigned by Chief Operating Officer. Qualifications * High School equivalent required with 5-10 years of direct sales and operations experience. * Ability to develop new and effective methods of handling location issues including internal and external customer complaint

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General Manager

U-Haul Birmingham AL, 35202

Location: 1636 Center Point Pkwy, Birmingham, Alabama 35215 United States of America . U-Haul is hiring for a highly motivated, assertive, and passionate individual to man...

Posted 2 days ago

Location: 1636 Center Point Pkwy, Birmingham, Alabama 35215 United States of America . U-Haul is hiring for a highly motivated, assertive, and passionate individual to manage a U-Haul Moving and Storage Center! Do you enjoy helping others and are you passionate about engaging and interacting with customers to deliver top-notch customer service? Are you are looking for a workplace where you can make a difference and would like the chance to work in a culture that embraces innovation and promotes growth opportunities? If so, then U-Haul is the place for you! The General Manager is crucial to the sustained productivity of the company. A successful General Manager must be seasoned and experienced in retail sales, profit & loss, personnel, equipment, and time management, customer service, and more. At U-Haul, the General Manager is also critical in creating a welcoming environment, creating the cleanest locations in the industry, and identifying customer needs and exceeding their expectations. The General Manager will be responsible for the profitability and productivity of the U-Haul Moving and Storage Center and to achieve established standards, sales goals, and profit objectives. As a General Manager you would be expected to exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Ideal candidates will demonstrate the ability to build, manage, coach and develop a successful staff and empower a cohesive team to deliver against U-Haul's high operating standards, while ensuring the best service to our valued customers. If you are a proven and successful leader seeking the next big challenge, join our team today! Primary responsibilities include: * Performing profit and loss (P&L) analysis * Hiring, managing and mentoring team members * Driving sales and production * Providing customer service * Tracking inventory U-Haul offers: * Very Competitive Salary * Excellent Benefits - Medical, Dental, Vision, 401k, Stock Ownership Plan, Vacation & more * Monthly and Annual Bonus Potential * Military Veterans highly encouraged to apply Requirements: * Minimum 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction * Previous management proficiency in high volume retail with profit and loss (P&L) accountability * Strong ability to lead, development, and train staff for success * Ability to create and maintain a customer focused culture * Excellent written and oral communication skills Education/Training: * Valid driver's license and the ability to maintain a good driving record to operate a motor vehicle * Adhere to all local vehicular regulations while driving * High School Diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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