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Field Service Engineer - Northern Alabama

Novartis Pharmaceuticals Birmingham AL, 35202

Develop Surgical business within assigned geographic territory through installation, repair, and maintenance of Alcon Surgical...

Posted 7 days ago

Job Description Develop Surgical business within assigned geographic territory through installation, repair, and maintenance of Alcon Surgical equipment; and managing business through expense accounting, profit management and income forecasting. Sell service agreements using independent discretion, negotiat-ing prices based on profit & loss analysis, and knowledge of territory business. Provide technical sup-port for Territory Manager. Work independently and proactively provide onsite technical and phone support to Surgical customers. Ensures a high level of communications with customers, sales force, operations, and within the operating region to ensure customer needs are rapidly addressed. Manage and plan work schedule. Provide rapid response to customers as needed. Instruct customers on the operation maintenance and testing of equipment. Complete system installs, upgrades & retrofits. Troubleshoot & repair equipment. Reports product and patient impact issues to Technical Consumer Affairs (TCA) and assists in complaint investigations. Strategically promote, educate and market Alcon services to customers. Negotiate and sell service agreements and reimbursable service to meet or exceed annual Service Sales goals. Maintain customer satisfaction. Achieve annual forecasted financial results. Work efficiently to meet profitability goals in assigned territory. Perform duties within budgetary guidelines. Maintain test equipment and parts inventory. Install equipment and report back to Technical Support, Quality and Manufacturing organization any issues and give input on new product roll out. Provide R&D feedback on product quality. Provides timely and accurate documentation on services performed. Establish quarterly and annual income goals for individual territory. Serve as a company liaison with customers. Act as back-up support to in-house Technical Support call center for Surgical Products. Provide periodic after hours on-call customer support. Provide assistance to the region in instrument replacement situations. Provide Leadership on business and technical matters to region personnel as needed. Alcon is an Equal Opportunity Employer and participates in E-Verify. As part of the Novartis Group of Companies, Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information Employment Type Regular

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Field Service Technician

Seneca Resources Pelham Alabama, 35244

About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology cons...

Posted Yesterday

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Customer Service Engineer

Fuji Film Birmingham AL, 35202

Overview FUJIFILM Medical Systems U.S.A., Inc. (Fujifilm) is a leading provider of medical image and information products and t...

Posted 2 days ago

Overview FUJIFILM Medical Systems U.S.A., Inc. (Fujifilm) is a leading provider of medical image and information products and technologies for acquiring, processing, managing and storing diagnostic images and related data. As the inventor of digital x-ray, over thirty years ago with our Computed Radiography (CR) technology, we have built a reputation as an innovator of healthcare systems that produce superior diagnostic information. As the healthcare segment evolves, we will continue to provide the market with innovative solutions that reach well beyond general radiography. Job Title: Customer Service Engineer Job purpose Under direct supervision, performs installation, maintenance and repairs on Company products at assigned customer sites as directed by the Area Service Manager. External US Duties and responsibilities * Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. * Complete Preventative Maintenance and Functional Management Inspections. * Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records per Fuji policies. * Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. * Requires active listening skills and above average customer service skills * Requires sound organization and administrative skills, self-starter a must along with ability to maintain paperwork to FDA and company required standards. * Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner * Maintaining tools and test equipment properly and ensuring calibration. * Ordering and managing repair parts cycle times. * Meeting Health and Human Services and Environment Health and Safety requirements. * Managing vendor's service delivery processes in compliance with Fuji policies. * Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving. * Experience interfacing with both internal team members and external customers as part of a solution based service process * Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs. * May include training of clinical staff on designated equipment. * Ability to work/travel over-night, on-call rotations, after hours shifts and weekends. * Must be able to work both individually and in an established team setting. * Valid driver's license and good driving record required. * Prior knowledge and experience with x-ray equipment desirable: knowledge of x-ray physics and fundamental diagnostic x-ray imaging preferred * Change agent and process oriented Qualifications Participates in training programs sponsored by the Company and/or other outside training institutions in order acquire the requisite skills necessary to perform the primary job duties and responsibilities inherent in the position. It is expected that all employees will obtain the following professional certifications within 2 years following their appointment to this position. * Minimum of an Associates degree or equivalent experience in an electrical, electronics or computer science discipline * Minimum of 5 years of troubleshooting experience using appropriate troubleshooting techniques and tools/test equipment * 100% field and factory trained on designated FMSU product lines * Cross-trained in at least one other FMSU product group * Microsoft Certified Professional - certification in a desktop or server OS. Desktop: Windows XP or later, Sever Windows: 2000 or later. * OEM Computer Hardware certification required such as Dell Certified Systems Expert and/or Dell Certified Open Manage Professional. Or equivalent certifications for HP/Compaq/IBM etc. Physical requirements The position requires the ability to perform the following physical demands and/or have the listed capabilities. * The ability to sit up 75-100% of applicable work time. * The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. * The ability to stand, talk, and hear for 75% of applicable work time. * The ability to lift and carry up to ten pounds up to 20% of applicable work time. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches etc. TRAVEL: Occasional (up to 25%) travel may be required based on business need.

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Field Service Technician Birmingham, AL

Tanknology Birmingham AL, 35202

Field Service Technician for Leading Environmental Services Company Tanknology is the largest company in the world devoted t...

Posted 1 week ago

Field Service Technician for Leading Environmental Services Company Tanknology is the largest company in the world devoted to protecting the environment from fuel leaking out of tanks and piping systems. With operations covering the entire country, we are growing and in need of good people in many areas of the U.S. who are looking for a rewarding career with the industry leader. Related experience is not required but you should have something of a technical aptitude. Perhaps you served our country in the armed forces. We're just looking for hard working, talented people to learn and grow with us. In fact, the majority of our operations and senior managers started with the company in this role. We offer all necessary training and technical certifications and pay you from day one. During training, monthly bonuses can be earned for up to four months, in addition to regular compensation. This position includes paid company travel with vehicle and all full-time employees receive a competitive salary and excellent benefits, including medical, dental, disability, and life insurance; 401k with company match; paid vacation and sick time; safety awards and much more. Key responsibilities include: Driving company service vehicle to customer locations. Performing site assessments or surveys and associated procedures. Installing equipment. Managing and reporting inventory of parts and supplies. Conducting leak tests on fuel storage tanks and piping. Performing installation and/or testing of tank gauge systems. Entering results into the company computer system. Analyzing results and transmitting records via laptop to company headquarters. The people we are looking for: Communicate effectively with customers, fellow team members and supervisors. Can learn technical skills and become certified in a variety of the company's testing services. Work well independently, with little day-to-day supervision. Have some experience working with their hands and small tools, such as in plumbing, construction or other industry. Have an aptitude and/or experience working with computers Are physically able to kneel, bend and stoop and can lift up to 60 pounds. Appreciate the importance of safety and following strict safety and technical protocols. Have a high personal commitment to delivering quality services to our customers, consistent with our industry-leading quality program. Can support a drug-free workplace and pass a pre-employment drug and alcohol screen. Have a good driving record. Can comfortably travel in a multi-state area, in some cases being away from home multiple nights in a row. Have a strong character and work ethic they want to work hard as part of a team doing important work. For more information about Tanknology, and a video "A Day in the Life of a Tanknology Technician", click on the link below. Click here for Tanknology Careers Page http://www.tanknology.com/careers.html For more information or to apply now you must submit your personal information via this website: http://tanknology.applicantpool.com NOTE: DO NOT email your resume to us, as we only accept applications through this website.

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CNC Field Service Technician

Morris Group, Inc. Birmingham AL, 35202

We are looking for a Field Service Technician to join our team in Birmingham, AL! Purpose & Function: The objective of the M...

Posted 1 week ago

We are looking for a Field Service Technician to join our team in Birmingham, AL! Purpose & Function: The objective of the Morris South, a division of Morris Group, Inc., Field Service Technician is to maintain the highest levels of customer satisfaction through the detection and resolution of issues related to the electrical and/or mechanical components of a CNC machine. If you are mechanically inclined, have experience with electrical components, and/or understand pneumatic and hydraulic schematics, this may be the job for you! Day in the Life * Travel to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations * Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues * Complete and submit proper documentation related to the status of the machine issues, repairs, and/or installations to the company office as well as customers * Promote and perform preventative maintenance on customer machine tool equipment * Conduct after-sales technical support and machine maintenance training to customers * Develop and maintain partner relationships with our machine tool vendors and other third party vendors * Maintain and develop an in-depth knowledge of machine tool industry and product lines represented by the company Required Qualifications * One to three years' experience working with CNC controls * One to five years' experience with CNC machine repair * Ability and willingness to learn * Passion for customer service * Neat and professional attitude * Basic understanding of electrical, pneumatic, and hydraulic schematics; ability to read and interpret drawings and schematics * Excellent technical, communications, and presentation skills * Experience with Microsoft Office Suite and other business programs, as required * Ability to meet physical requirements of the job * Ability to work flexible hours; Frequent travel (day and some overnight) and driving throughout a regional territory is necessary (travel = 100%) Additional Desired Qualifications * Associate's degree in a related field; High School Diploma/GED from a technical school Benefits * Morris South offers competitive salary, comprehensive benefits packages, employee appreciation programs, and tuition reimbursement. Job not for you? Perhaps you have a friend that would be a perfect fit. Send them this link. Thanks! Morris Group, Inc., including all operating subsidiaries, is an EO Employer-M/F/Veteran/Disability: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

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Associate Field Service Technician - Office Equipment And Technology Solutions

Ricoh Americas Corporation Birmingham AL, 35202

RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the...

Posted 2 weeks ago

RICOH EMPOWERS WORKPLACES using innovative technologies & services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence. Ricoh offers a full portfolio of benefit and employee programs such as: * Medical Coverage & Vision Coverage * Dental Coverage * Short/Long Term Disability * Term Life and AD&D Insurance * Spouse and Dependent Life Insurance * Flexible Spending Account * EAP and Work Life Benefits * Time off Benefits including: Vacation, Sick, and Holiday * Tuition Reimbursement......and many more Our team is made up of full and part time employees. These roles are permanent positions that play a critical role in delivering Ricoh's services and solutions to our customers. Ricoh offers positions with a developmental path and a range of training resources to meet our employees' needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success. Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally. WE ARE RICOH! Apply today! POSITION PROFILE This position is designed as an entry level technician position to service and repair a variety of company products. Sets up tagging, installation, preventative maintenance and routine service on small printer, low end segment, and facsimile devices at customer locations usually within a specific geographic area. JOB DUTIES AND RESPONSIBILITIES * Achieves expected productivity levels associated with assigned workload and level of experience. * Manages territory, inventory and customer relationships. * Demonstrates good technical and customer relation skills. * Demonstrates technical expertise * Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on assigned equipment. * Performs Basic Connected installations, sets up IP addresses, downloads printer drivers and provides customer training on printing standalone and network devices, * Performs troubleshooting and repairs or replaces equipment components as necessary. * Demonstrates required digital competencies associated with assigned products and level assignment. * Completes technical training on new equipment as assigned. * Supports territory * Effectively executes all required territory management and call handling procedures. * Works closely with sales partners to maximize equipment leads and upgrade opportunities. * Maintains and manages own parts inventory with a high degree of accuracy. * Adheres to territory back-up plans. * Completes all required administrative tasks in an accurate and timely manner. * Complies with all company policies. * Customer Service * Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed. * Exhibits professional appearance and demeanor at all times. * Maintains productive, professional relationship with all company personnel. * Maintains a positive demeanor and is a contributing team member. * Responsible for maintaining a "car stock" inventory. * Performs other duties as assigned. QUALIFICATIONS (Education, Experience, and Certifications) * Typically requires: * Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, etc. is desired. * Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business. Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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Construction Services Field Representative

Southwest Water Alabama & South Carolina Birmingham AL, 35202

Perform construction services related activities in the field including, but not limited to inspections, line locates, dunning, an...

Posted 3 days ago

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TTS Field Instructor

H&R Block, Inc. Alabaster AL, 35007

Tax Training School Field Instructor Seeking seasonal instructors to prepare, facilitate, and train for a variety of course...

Posted 5 days ago

Job Description Tax Training School Field Instructor Seeking seasonal instructors to prepare, facilitate, and train for a variety of courses and students at H&R Block. Qualified candidates will exhibit strong tax preparation, communication, and presentation skills. H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years. Apply today using any device at www.hrblock.com/careers > Tax Office Jobs Tax Training School Field Instructor duties include: * Effectively teaching various courses and training classes while maintaining respect for students with different levels of experience and comprehension. * Utilizing course materials, including Instructor Guides, Participant Guides, handouts and other teaching aids to deliver course content as designed. * Presenting and facilitating training classes, using a variety of techniques such as exercises, case studies, skills practice along with question and answer sessions. * Recording attendance and scores in a timely manner, as directed by District or Franchise General Manager Minimum Qualifications Required Skills & Experience: * Sufficient experience as a tax professional or education to master content of all courses being taught. Mastery is demonstrated by answering student questions in a comfortable/confident manner and per all tax law or factual information. * Ability to read, write, and clearly communicate in English and/or other languages as required by needs of the district. * Effective presentation and facilitation skills as demonstrated in their words, voice, pace, delivery and non-verbal communication. Instructor should have the ability to teach in an energetic and enthusiastic manner. * Excellent interpersonal skills demonstrated through conversation with, and preparation of tax returns of, H&R Block customers. * Ability to explain complex laws and regulations in an easy to understand manner. * Above average reading and math skills to understand information and explain course information to students. * Travel to training locations in and out of district as scheduled/assigned by District General Manager. Preferred Skills & Experience: * Two to three years of combined experience as an H&R Block Tax Professional or Client Service Leader (one year of experience within the most recent tax season). * Understanding and demonstrated proficiency of BlockWorks and other applicable software. * Additional state and local requirements may apply. H&R Block is an equal opportunity employer. 1 Based on annual revenues for sales of tax preparation products and services.

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Field Service Technician

Siemens Corporation Birmingham AL, 35202

Division: Siemens Healthineers Business Unit: Diagnostic Imaging Requisition Number: 230288 Primary Location: United Stat...

Posted 3 weeks ago

Division: Siemens Healthineers Business Unit: Diagnostic Imaging Requisition Number: 230288 Primary Location: United States-Alabama-Birmingham Assignment Category: Full-time regular Experience Level: Mid level Education Required Level: High School Diploma / (GED) Travel Required: 5% Division Description: At Siemens Healthineers, we are passionateabout enabling healthcare professionals to deliver high quality patient care,and to do so affordably. A leading global healthcare company, SiemensHealthineers continues to strengthen our portfolio of medical imaging andlaboratory diagnostics, while adding new offerings such as managed services,consulting, and healthcare IT services – as well as further technologies in thegrowing market for therapeutic and molecular diagnostics. Siemens Healthineers develops innovationsthat support better patient outcomes with greater efficiencies, givingproviders the confidence they need to meet the clinical, operational andfinancial challenges of a changing healthcare landscape. Job Description: Summary: We are seeking a Field Service Technician to support our cross-disciplinary radiopharmaceutical research and production facility. In this role you will be responsible for service and maintenance to cyclotron, radiochemistry synthesizers, analytical equipment and manipulator arms. * This role will primarily be afternoon/night (4pm-12midnight)shift but will require flexibility to work alternative shifts as needed.* Responsibilities: * Able to work independently to accomplish assigned tasks and responsibilities. Provides service and maintenance for multiple cyclotron and associated chemistry modules as assigned * Monitors and positively affects financial and operational performance * Works in compliance with all regulatory standards including EH&S, cGMP, Radiation Safety, applicable pharmacy laws, DOT, and internal policies and interpretations of the above as required * Incorporates new technology, products and processes into daily operations * Participates in personnel training and staff development * Works cross-functionally with production team to successfully implement strategic initiatives * Responds to calls for service support within a reasonable amount of time * Completes and submits work history tickets in a timely fashion and includes all relevant details * Completes and submits all time cards and expense reports in a timely fashion and includes all relevant details * Schedules work and manages spare parts usage to minimize costs and maximize effectiveness * Monitors and improves Up Time for site cyclotron system(s) * Participates in the assessment of semi-complex product and equipment performance and recommends modifications and improvements * Participates in routine biomarker production function as needed * Other tasks as assigned by supervisor Qualifications: * 2-5 years of experience in servicing capital equipment * Electrical and Mechanical Troubleshooting skills Preferred Skills/Experience: * Working knowledge of the PET radioisotope production workflow * 2+ years of experience with customer relationship management * Associates degree in engineering discipline or equivalent experience #LI-AW1

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Principal Field Clinical Representative, Clinical Solutions Rhythm - Birmingham, AL Area Job

Boston Scientific Birmingham AL, 35202

Date: Sep 21, 2018 Location:Birmingham, AL, US, 35201 Company: Boston Scientific Primary Location: [[filter2]] Purpose...

Posted 4 days ago

Date: Sep 21, 2018 Location:Birmingham, AL, US, 35201 Company: Boston Scientific Primary Location: [[filter2]] Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life's work. About the role: Promotes commercially-approved company products through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers centers in accordance with all applicable SOPs. Your Responsibilities will include: * Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales. * Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives. * Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits. * Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features. * Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions. * Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory. * On-call duties may be required 24 hours a day, 7 days per week; on rotational basis. What we're looking for in you: Basic Qualifications * Minimum 2 years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent technical work experience * Minimum 2 years of technical work experience and/or MBA * Strong technical aptitude; the ability to understand, communicate and train others in use of complex medical software algorithms as it pertains to device therapy and diverse disease states. * Strong ability to communicate clearly and effectively with all levels of the medical community including patients. * Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule. * Ability to take rotational 24/7 call with a sales team involving holidays, weekends. * Ability to work independently where daily schedule varies by hours worked and tasks managed. Preferred Qualifications * Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab * Medical device sales, clinical education and/or clinical research experience About us As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen. Boston Scientific is an Equal Opportunity Employer Posting Notes: [[filter2]]||(n/a)||Sales Training||[[mfield2]] Nearest Major Market: Birmingham Job Segment: Clinic, Medical, Medical Lab, Law, Medical Technology, Healthcare, Legal

Field Service Engineer - Northern Alabama

Field Service Technician

Customer Service Engineer

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Field Service Technician Birmingham, AL

CNC Field Service Technician

Associate Field Service Technician - Office Equipment And Technology Solutions

Construction Services Field Representative

TTS Field Instructor

Field Service Technician

Principal Field Clinical Representative, Clinical Solutions Rhythm - Birmingham, AL Area Job

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Field Service Engineer - Northern Alabama

Field Service Technician

Customer Service Engineer

Boost your job search productivity with our free Chrome Extension!

Field Service Technician Birmingham, AL

CNC Field Service Technician

Associate Field Service Technician - Office Equipment And Technology Solutions

Construction Services Field Representative

TTS Field Instructor

Field Service Technician

Principal Field Clinical Representative, Clinical Solutions Rhythm - Birmingham, AL Area Job

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