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Grocery Associate

Overview Job Title: Grocery Associate Location: Retail Grocery Location Position OverviewThe grocery associate is responsible for increasing customer confidence and loyalt...

Overview Job Title: Grocery Associate Location: Retail Grocery Location Position OverviewThe grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Offer product suggestions when appropriate. * Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Operate department equipment and tools. * Assist with receiving vendor merchandise. * Unload truck deliveries promptly. * Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Meet legal and company policy age requirements to perform job functions. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. Environmental and Physical Demands Physical Requirements Ocassionally - 1-33% Frequently - 34-66% Regulary - 67-100% Physical demands While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to carry, push, or lift up to 100 lbs and pull up to 150 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch, crawl, reach at waist level or overhead, and climb up to 10 ft. Working Conditions While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions. Safety Risk Factors The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Schedules The employee is required to work varied schedules. Machines, Tools, Equipment, etc. While performing the essential functions of this position, the employee will be required to utilize a freezer, cooler, electronic scales, shrink film wrapper, roller racks, unicarts, double deckers, skids, pallet jack, baler, pricing gun, compactor, box cutter and cleaning supplies and equipment.

Customer Service Associate

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loya...

Overview Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. * Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. * Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. * Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. * Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. * Maintain confidentiality of information. * Put up discarded or returned merchandise. * Perform cashier associate duties, as necessary. * Perform pricing duties, as necessary. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * High school diploma or equivalency. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. * Possess a proficient working knowledge of office, front end systems and equipment. * Possess proficient computer skills. * Possess demonstrated skills in the ability to perform and deliver customer service expectations. * Demonstrate good organizational skills. * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. * Must complete service training within sixty (60) days of position start date.

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Sr. Associate Logistics

Harbor Freight Tools Pelham AL, 35124

Our Senior Associates (full-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Senior Associates (full-time) are p...

Our Senior Associates (full-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Senior Associates (full-time) are part of a retail team of high‐achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Senior Associate (full-time) position and demonstrate Harbor Freight Tool's Core Principles. Responsibilities: Profit Maximization: * Consistently exhibit expected behaviors to exceed financial goals * Model participation in company programs * Assist and participate in special events Operational Execution: * Is a Subject Matter Expert in all operational processes and proficient in assigned areas of responsibility * Mentor and model adherence to Standard Operating Procedures * Lead timely and accurate completion of workload * Ensure compliance to company policies and procedures Talent Optimization: * Model job proficiency and expected behaviors * Contribute to a team-driven atmosphere Customer Experience: * Provide and model a helpful customer experience * Ensure items are in-stock * Ensure items are priced right * Maintain a safe, clean, and organized retail store Success Drivers Action Oriented: * Is action oriented and full of energy * Enjoys working hard * Shows initiative Flexible: * Learns quickly when facing new problems * Adapts to and supports change * Enjoys the challenge of unfamiliar tasks Composure: * Is calm and professional under pressure * Does not become defensive or irritated Functional / Technical Skills: * Has the functional and technical knowledge and skills to do the job at a high level of accomplishment * Solid judgment and decision making skills Customer Focus: * Acts with internal and external customers in mind * Understands how operational execution directly affects the customer experience * Establishes and maintains effective relationships with customers and associates through respectful and effective communication Shared Duties Profit Maximization: * Adherence to Injury Illness Prevention Program * Participate in execution of special event playbooks * Participate in execution of Physical Inventory Standard Operating Procedure Talent Optimization: * Commitment to continued learning and self-development * Drive and support teamwork * Respond to questions and provide information to associates as needed Operational Execution: * Daily Download and Communication Center review * Act as witness for till, safe, and deposit counts * Execution of: * Planograms/Display Planner * Pricing * Execution of the Merchandise Management process: * Floor First Receiving * Replenishment * Recalibration * Cycle Counts * Complete forklift certification and operate as needed Customer Experience: * Meet Customer Experience expectations * Friendly * Available * Quick * Model and participate in: * Name Collection * Extended Service Plan Program * Inside Track Club Program * Efficient processing of transactions * Execution of daily cleaning checklist * Execution of store and stockroom recovery standards Position-Specific Duties – Logistics * All Senior Associate responsibilities are shared. However, a Senior Associate will typically be scheduled more than 50% of their time in their specific area of responsibility as well as other duties as assigned. Experience: * Minimum of one year experience in retail or Customer Service Education: * High School graduate/Equivalent preferred Physical Requirements: * Ability to communicate with customers and associates in person and via e-mail and telephone * Ability to intermittently lift, push and/or pull up to 50 pounds * Requires standing and moving for an entire shift * Ability to lift, bend, kneel, climb, crawl and/or twist * Ability to safely climb up and down a ladder * Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP Availability: * Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business. Regular attendance is an essential function of the job.

Deli Associate

Overview Job Title: Deli Associate Location: Retail Grocery Location Position OverviewThe deli associate is responsible for increasing customer confidence and loyalty by p...

Overview Job Title: Deli Associate Location: Retail Grocery Location Position OverviewThe deli associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere. Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Offer product suggestions when appropriate. * Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Operate department equipment and tools. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Must be 18 years of age. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures.

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Sales Associate

Five Below, Inc. Inverness AL, 35242

Position Title: Sales Associate Reports to: General Manager Classification: Non-exempt Status: PT (up to 25 hours a week) Availability: Flexible Do you want to work ...

Position Title: Sales Associate Reports to: General Manager Classification: Non-exempt Status: PT (up to 25 hours a week) Availability: Flexible Do you want to work for the coolest brand on the planet? Five Below's where you go to kick-start your career into full gear. We're a Philadelphia-based brand and one of the fastest growing retail chains in the United States with over 500 stores in 31 states. We only sell the coolest, trendiest, high-quality products pre-teens and teens really want, all at $5 and below. And what about our work culture? It's one of the best around filled with high-energy, positivity and motivation. Five Below is like no other brand out there. So, do you want to get in on the hype now? Thought so. Check out the position description below and find out if we are right for you! What does the Sales Associate do? If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register. How do they do it? The sales associate embraces and lives the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Responsibilities: * Adheres to all standard operating procedures and policies * Responsible for cash handling procedures * Reviews and responsible for all corporate communications applicable to their assigned area * Assists in merchandising procedures * Responsible for maintaining assigned area * Sets and maintains Market Plan and other merchandise directives * Assists with execution of company data integrity process * Delivers exceptional customer service through personal contact with customers * Interacts with and assists customers * Assists in receiving and stocking procedures * Unloads merchandise from trucks * Checks in shipments * Stages merchandise for the sales floor * Packs out merchandise Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs. Essential Job Functions * Standing entire shift * Frequently operate cash register * Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet * Frequently ascend/descend ladders in order to retrieve and put away stock * Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor * Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations * Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Minimum qualifications: * Excellent verbal and written communication skills * Ability to multi-task * Creative thinking * Ability to maintain composure under pressure

Technology Sales Associate

Staples Pelham AL, 35124

Description Position Summary: The Tech Sales Associate is responsible for maintaining an Inspired Selling culture in the Mobile and Technology department. They are committed ...

Description Position Summary: The Tech Sales Associate is responsible for maintaining an Inspired Selling culture in the Mobile and Technology department. They are committed to offering every customer a total solution for his/her mobile and technology needs. The Tech Sales Associate is responsible for ensuring the Mobile and Technology department achieves key metrics, including profitable sales. An important focus of this role is to grow our business by offering solutions to our customers that meet their needs. The Tech Sales Associate is expected to possess extensive knowledge of the product assortments, carrier plans and offerings, as well as tech services available to customers and recognize the opportunity to advise the customer on these offerings. This includes selling through the kiosk. Position Responsibilities: * Engagement: Engages customers on the sales floor. Uses VIBE behaviors to create a buying environment. Builds relationships with Certified Tech Associates to create synergy across all technology departments * Selling: Champions Mobile and Technology selling programs both in-store online; Exhibits Staples Selling behaviors in all interactions and communications with customers, associates and management. Achieve all sales goals. Respond and resolve customer requests and concerns * Operations: Responsible for ensuring all operational policies and processes are followed. Stays current on new technologies, products and services * Other duties as assigned Qualifications Essential Skills and Experience: * Analysis: Gathers and analyzes what they feel are the most important pieces of information needed to understand the problem or issue * Focus on Service: Searches actively for ways to improve customer service. Identifies customers' current requirements, expectations, and needs * Communication - Write and Speak with Impact: Expresses oneself effectively in one-on-one conversations and small groups. Adapts the level of detail and type of communication to the intended audience * Build Relationships: Is friendly and open in interactions with others, making them feel at ease. Demonstrates a genuine interest in people, their business and their technology needs * Drive for Results: Is accountable for Tech Services Sales, Margin and TSAT. Puts in sustained effort to accomplish desired results. Experience and interest in using reports and metrics to shape vision, goals/objectives * Listening - Listen Attentively: Asks questions to clarify others' comments and ensure understanding of the key messages. Listens to others' comments without interrupting. Is able to listen to a customer's concerns and asks open ended questions to help identify needs and present solutions * Establishing Trust - Show Integrity: Establishes trust with customers; is a trusted advisor and able to maintain confidentiality * Managing Execution - Work Effectively & Efficiently: Prioritizes effectively and focuses on appropriate details, so work gets done accurately * Leveraging Diversity: Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs Basic Qualifications: * Sales and customer service experience in a retail environment Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples

Cashier Associate

Overview Job Title: Cashier Associate Location: Retail Grocery Location Position OverviewThe cashier associate is responsible for increasing customer confidence and loyalt...

Overview Job Title: Cashier Associate Location: Retail Grocery Location Position OverviewThe cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual maintains financial responsibility in his/her service lane.Primary Responsibilities & Accountabilities * Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. * Listen to and appropriately escalate customer concerns to management with a positive attitude. * Manage lane according to service standards. * Inform customers of specials and promotions as requested by company or store management * Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate. * Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. * Put up discarded or returned merchandise. * Return carts to shopping cart corral. * Assist in training new cashiers. * Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. * Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. * Perform other job-related duties as assigned. QualificationsMinimum * Meet legal and company policy age requirements to perform job functions. * Ability to read, write and speak English proficiently. * Ability to understand and follow English instructions. * Authorization to work in the United States or the ability to obtain the same. * Successful completion of pre-employment drug testing and background check. Preferred * High standard of integrity and reliability. Required Behaviors * Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. * Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. * Business-driven showing passion for the business, delivering results consistently. * Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. * People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities * Compliance with all company policies and procedures. Environmental and Physical Demands Physical Requirements Ocassionally - 1-33% Frequently - 34-66% Regulary - 67-100% Physical demands While performing the essential functions of this position, the employee is regularly required to stand or walk on tile or concrete, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to carry, push, or lift up to 100 lbs and pull up to 150 lbs. The employee is occasionally required to sit, balance, stoop, kneel, crouch, crawl, reach at waist level or overhead, and climb up to 10 ft. Working Conditions While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, heated, and wet/humid working conditions. Safety Risk Factors The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Schedules The employee is required to work varied schedules. Machines, Tools, Equipment, etc. While performing the essential functions of this position, the employee will be required to utilize a scanner, scale, terminal, coupon dispenser, conveyor belt, bagging supplies, shopping carts and cleaning supplies and equipment.

Sales Associate

Staples Pelham AL, 35124

Description Position Summary: Responsible for providing exceptional customer service and creating a customer centric environment. This person will also be required to perform...

Gold's Gym International, Inc. Pelham AL, 35124

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Kids Club Associate

Overview The Kids Club Associate provides all the necessary primary care for infants, independent and group activities for toddlers and direct supervision of older children in a...