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Store Manager In Training

General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to excee...

Posted 2 days ago

Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. * A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process. For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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General Manager

Krystal South Pittsburg TN, 37380

The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role mod...

Posted Yesterday

Job Description The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The General Manager ensures compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit. Essential Duties and Responsibilities: People: * Demonstrates the Krystal's Core Values while building high performing employees when selecting, training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. * Identifies and develops a pipeline of talent through effective succession planning tools and best practices. * Executes the Performance Management process consistently to ensure employees are set up for success and held accountable. * Reinforces and follows the "Open Door" Policy with all employees. * Partners with the People Services Team to ensure resolution to all employee relation activities and maintaining legal compliance in the restaurant. Customer: * Works a schedule to ensure that all day parts are being observed, i.e. breakfast, lunch, dinner, late night and weekends * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training employees to meet or exceed customer service standards. * Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems. * Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence. Sales: * Ensures that restaurant level plan and marketing initiatives are in place and being implemented. Partners with the District Manager to execute Local Store Marketing plans. Profit: * Analyzes sales, labor, inventory and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets. * Conducts period business reviews with their management team to build their capability to identify and drive tactics to close performance gaps. * Ensures that the store is within compliance of Federal/State/Local requirements. * Shares best demonstrated practices with their team and across the District. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: * College degree preferred and Servsafe Certification required. * Minimum of two years' experience in restaurant operation, or equivalent combination of education and experience. * Systems & Software – proficient level knowledge of Microsoft Office software applications. * Must be able to work a flexible schedule including days, nights, weekends. * May be required to travel to other locations, e.g. transfer to other stores, bank, meetings as business dictates. Knowledge/Skills/Abilities: * Time Management- Organizes work, sets priorities and timetables to achieve goals. * Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant. * Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations. * Developing Talent- Creates an environment where people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth. * Execution Excellence- Strives to be "Best in Class" in running A+ operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience. Skill Requirements * Typing/computer keyboard * Utilize computer software (specified above) * Retrieve and compile information * Maintain records/logs * Verify data and information * Organize and prioritize information/tasks * Operate office equipment * Verbal communication * Written communication * Public speaking/group presentations * Research, analyze and interpret information * Investigate, evaluate, recommend action * Leadership and supervisory, managing people * Basic mathematical concepts (e.g. add, subtract) Physical Requirements * Sitting for extended periods * Standing for extended periods * Extended periods viewing computer screen * Walking * Reading * Speaking * Hearing * Lifting/carrying more than 20 pounds various items * Repetitive Motions * Pushing/Pulling * Bending/Stooping * Reaching/Grasping * Writing Hazards * Normal office environment * Electrical current * Housekeeping and/or cleaning agents Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description. Job number: 1484329 Category: Restaurant Management Location: TN, South Pittsburg, 106 Highway 72

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AL Assistant Store Manager

Family Dollar Stores, Inc. Stevenson AL, 35772

General Summary : As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store...

Posted Yesterday

General Summary : As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork. Principal Duties & Responsibilities : Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers. At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts. Supports Store Manager in loss prevention efforts. Assumes certain management responsibilities in absence of Store Manager. Follows all Company policies and procedures. Position Requirements: Education : Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc). Experience : Prefer store management experience in retail, grocery, or drug store environments. Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

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General Manager

Krystal Trenton GA, 30752

The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role mod...

Posted Yesterday

Job Description The General Manager has the overall responsibility for directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The General Manager ensures compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit. Essential Duties and Responsibilities: People: * Demonstrates the Krystal's Core Values while building high performing employees when selecting, training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. * Identifies and develops a pipeline of talent through effective succession planning tools and best practices. * Executes the Performance Management process consistently to ensure employees are set up for success and held accountable. * Reinforces and follows the "Open Door" Policy with all employees. * Partners with the People Services Team to ensure resolution to all employee relation activities and maintaining legal compliance in the restaurant. Customer: * Works a schedule to ensure that all day parts are being observed, i.e. breakfast, lunch, dinner, late night and weekends * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training employees to meet or exceed customer service standards. * Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems. * Ensures that food safety standards are met through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence. Sales: * Ensures that restaurant level plan and marketing initiatives are in place and being implemented. Partners with the District Manager to execute Local Store Marketing plans. Profit: * Analyzes sales, labor, inventory and controllables on a continual basis and takes specific corrective action to meet or achieve margin and sales growth targets. * Conducts period business reviews with their management team to build their capability to identify and drive tactics to close performance gaps. * Ensures that the store is within compliance of Federal/State/Local requirements. * Shares best demonstrated practices with their team and across the District. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: * College degree preferred and Servsafe Certification required. * Minimum of two years' experience in restaurant operation, or equivalent combination of education and experience. * Systems & Software – proficient level knowledge of Microsoft Office software applications. * Must be able to work a flexible schedule including days, nights, weekends. * May be required to travel to other locations, e.g. transfer to other stores, bank, meetings as business dictates. Knowledge/Skills/Abilities: * Time Management- Organizes work, sets priorities and timetables to achieve goals. * Effective Communication- Consistently and effectively interacts with all members of the team; encourages open and honest communication throughout the restaurant. * Customer Focused- Recognizes the customer as the first priority and creates a culture that emphasizes high standards for service and exceeding the customers' expectations. * Developing Talent- Creates an environment where people are challenged to grow and develop; keeps the crew engaged by encouraging and rewarding personal growth. * Execution Excellence- Strives to be "Best in Class" in running A+ operations by analyzing costs to help ensure profitability of the restaurant. Ensures standards are upheld and procedures are followed at all times to achieve optimal results. Remains focused on the details to ensure the safety of the crew and provide a consistent customer experience. Skill Requirements * Typing/computer keyboard * Utilize computer software (specified above) * Retrieve and compile information * Maintain records/logs * Verify data and information * Organize and prioritize information/tasks * Operate office equipment * Verbal communication * Written communication * Public speaking/group presentations * Research, analyze and interpret information * Investigate, evaluate, recommend action * Leadership and supervisory, managing people * Basic mathematical concepts (e.g. add, subtract) Physical Requirements * Sitting for extended periods * Standing for extended periods * Extended periods viewing computer screen * Walking * Reading * Speaking * Hearing * Lifting/carrying more than 20 pounds various items * Repetitive Motions * Pushing/Pulling * Bending/Stooping * Reaching/Grasping * Writing Hazards * Normal office environment * Electrical current * Housekeeping and/or cleaning agents Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description. Job number: 1484269 Category: Restaurant Management Location: GA, Trenton, 5071 Hwy 136

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Store Manager In Trenton, GA

Dollar General Corporation Trenton GA, 30752

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embod...

Posted 2 days ago

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 14,500 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together! Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: * Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. * Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. * Make recommendations regarding employee pay rate and advancement. * Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. * Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. * Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. * Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. * Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. * Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. * Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. * Provide superior customer service leadership. * Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. * Ensure that store is adequately equipped with tools necessary to perform required tasks. * Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. * Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to perform IBM cash register functions to generate reports. * Knowledge of inventory management and merchandising practices. * Effective oral and written communication skills. * Effective interpersonal skills. * Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) * Good organization skills with attention to detail. * Ability to solve problems and deal with a variety of situations where limited standardization exists. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of management experience in a retail environment preferred. COMPETENCIES: * Aligns motives, values and beliefs with Dollar General values. * Supports ownership by tapping into the potential of others. * Acts as a liaison between the corporate office and store employees. * Fosters cooperation and collaboration. * Interacts with staff tactfully yet directly and maintains an open forum of exchange. * Demonstrates responsiveness and sensitivity to customer needs. * Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). * Provides continuous attention to development of staff. * Recruits, hires and trains qualified applicants to fulfill a store need. * Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. * Fast-paced environment; moderate noise level. * Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer.

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District Manager

Krystal South Pittsburg TN, 37380

The District Manager provides overall leadership and direct supervision of approximately 6-8 Krystal restaurants to ensure that the Brand Vision, Mission and Promise is being d...

Posted Yesterday

Job Description The District Manager provides overall leadership and direct supervision of approximately 6-8 Krystal restaurants to ensure that the Brand Vision, Mission and Promise is being delivered and that each Restaurant General Manager meets or exceeds the Annual Operating plan established for each of their restaurants. The District Manager accomplishes their objectives by role modeling Krystal's Core Values and actively selects trains and develops their managerial employees daily to achieve key results in People, Customer, Sales and Profit. Essential Duties and Responsibilities: People: * Demonstrates the Krystal's Core Values while building high performing Restaurant General Managers when selecting, training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. * Identifies and develops a pipeline of talent through effective succession planning tools and best practices. * Executes the Performance Management process consistently to ensure employees are set up for success and held accountable. * Partners with the People Services Team to ensure all stores are maintaining legal compliance and being proactive in addressing employee relation needs in the market. * Partners with the Training department to achieve at least one certified training unit in their area. Customer: * Establishes plans to visits stores daily/weekly that involves setting priorities, managing details and carrying out effective coaching visits and providing recognition; working breakfast, lunch, dinner, late night and weekend. * Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. * Coaches, drive excellence, recognize and hold their team accountable around core operational procedures through the use of the OSM and Company systems. * Ensures that food safety standards are met in each unit supervised through direct observation as well as follow up on food safety audit results. Ensures that their management teams are properly trained through Servsafe, TAPS, or State approved equivalence. Sales: * Ensures that restaurant level plans and marketing initiatives are in place and being implemented. Responsible for helping the General Manager execute local store marketing plans to drive year over year sales growth. Profit: * Analyzes sales, labor, inventory and controllables on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets. * Conducts period business reviews and contact meetings regularly with the RGMs to build their capability to identify and drive tactics to close performance gaps. * Ensures that each store is within compliance of Federal/State/Local requirements. * Shares best demonstrated practices with their team and across the Company. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: * College degree preferred and Servsafe Certification required. * Minimum of five years' experience in restaurant operations, 1 year of multi-unit store management experience, preferred; or equivalent combination of education and experience. * Systems & Software – proficient level knowledge of Microsoft Office software applications. * Must be willing to travel 50% of the time between assigned restaurants and meetings. Knowledge/Skills/Abilities: * Planning and Organizing - Accomplishes goals through establishing priorities and organizing own workload to meet deadlines in a timely fashion. Manages time wisely and effectively prioritizes multiple, competing tasks. Plans, organizes, and actively manages meetings for maximum productivity. * Communication - Establishes, monitors, and improves communication channels that foster open communications, upward, downward, and among peers. Holds regular meetings to ensure timely and accurate two-way communication within and between teams, departments and all management levels. Matches the right medium (e.g., phone, email, etc.) to the message and uses good judgment in sharing information. * Talent Management - Is aware of current bench and staffing levels. Is able to identify/assess strengths and opportunities and develops plans to maximize employee potential. Knowledgeable on recruiting strategies to attract A+ talent. * Results Oriented - Influences events to achieve or exceed goals. Is dedicated to achieving outcomes without compromising core processes, values, or procedures. Conveys a sense of urgency to make things happen – wants results. Respects the need to balance short- and long-term goals. Have the energy / work ethic to maintain the pace required to produce company results. * Problem Solving/Decision Making - Considers options and alternative courses of action to make rational and realistic decisions in a timely manner. Asks open-ended questions to gather information and listens carefully to response(s). Uses resources to gather collective ideas on issues to better arrive at a timely decision. Skill Requirements * Typing/computer keyboard * Utilize computer software (specified above) * Retrieve and compile information * Maintain records/logs * Verify data and information * Organize and prioritize information/tasks * Operate office equipment * Verbal communication * Written communication * Public speaking/group presentations * Research, analyze and interpret information * Investigate, evaluate, recommend action * Leadership and supervisory, managing people * Basic mathematical concepts (e.g. add, subtract) Physical Requirements * Sitting for extended periods * Standing for extended periods * Extended periods viewing computer screen * Walking * Reading * Speaking * Hearing * Lifting/carrying more than 20 pounds various items * Repetitive Motions * Pushing/Pulling * Bending/Stooping * Reaching/Grasping * Writing Hazards: * Normal office environment * Electrical current * Housekeeping and/or cleaning agents Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description. Job number: 1435862 Category: Above Store Management Location: TN, South Pittsburg, 106 Highway 72

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Shift Manager

Taco Bell Trenton GA, 30752

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are indepe...

Posted 2 days ago

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Taco Bell hourly management is a management position that supports other management levels by running great shifts and teams self-sufficiently. Shift managers must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. Shift managers should have strong leadership qualities and organizational skills with a confident, professional manner, and have the ability to give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making skills. Responsibilities and Accountabilities Ensuring Consistent Customer SatisfactionExecute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s).Ensure that all employees present a neat clean appearance and correctly wear the company uniform as well as ensure the basic tasks are being completed in a timely and accurate manner.Personally demonstrate the Customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.Greets customers with a smile, is polite and pleasant when speaking with customers.Ensure all food safety, quality and accuracy of orders while working urgently.Works with management and fellow employees. Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand. Take action without being told, goes beyond what is simply required and maintains a high activity level.Demonstrates a positive and enthusiastic attitude with co-workers. Attendance Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. If unable to work, must provide appropriate notice and follow all Charter Foods policies and regulations.Understands and uses approved time keeping system, including accurately recording all hours worked. Developing People Provide regular feedback to the RGM and other management staff on the performance of Team Members. Actively participates in the training of Team Members as well.Provide ongoing constructive and complimentary feedback to Team Members.Handle conflicts constructively and works other management to achieve resolution. Act Like an Owner Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.Oversee proper product preparation, rotation, portioning, cooking, and holding times.Assist other management with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by management. Charter Foods has a strong preference for internal promote from Hourly Champion position. Candidates must be at least 18 years old and have reliable transportation. Basic business math is also required along the ability to stock shelves and coolers, oversee and manage subordinate employees and provide direction, able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Management must also be able to clean the parking lot and grounds surrounding the restaurant, and be able to stand and walk for extended periods of time, lift up to 50 lbs, and be able to stoop. Shift Managers are eligible for company paid Basic Life Insurance, Short/Long Term Disability and Additional Life as a payroll deduction. Shift Managers also accumulate vacation as long as the manager hours average 30+ hours for a year while acting as Shift manager. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice.

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Assistant Store Manager Jasper Tennessee

Family Dollar Stores, Inc. Jasper TN, 37347

General Summary : As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store...

Posted Yesterday

General Summary : As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork. Principal Duties & Responsibilities : Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns. Maintains a presence in the store by providing excellent customer service. Ensures a clean, well-stocked store for customers. At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures. Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store. Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts. Supports Store Manager in loss prevention efforts. Assumes certain management responsibilities in absence of Store Manager. Follows all Company policies and procedures. Position Requirements: Education : Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc). Experience : Prefer store management experience in retail, grocery, or drug store environments. Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

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Assistant General Manager

Krystal South Pittsburg TN, 37380

The Assistant General Manager supports the General Manager in directing the daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while r...

Posted Yesterday

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Assistant Manager

Sonic Drive-In South Pittsburg TN, 37380

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, ...

Posted 2 days ago

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. We typically love to promote our Assistant Managers from within, but if we don't have the right team member on board, here is what we are looking for; Responsibilities include:•Hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest•Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time•Helping employees understand the big picture and their role by sharing the "why" behind tasks•Celebrating team successes and coaching for better performance•Setting clear expectations and providing continuous feedback throughout shift•Creating an upbeat positive atmosphere during the shift that makes work fun•Managing the majors: food and paper, labor, and guest service•Maintaining and enforcing SONIC safety and sanitation standards•Relentlessly complying with all federal, state, and local laws and regulations What You'll Need:•Excellent leadership and communication skills•High standards for self and the team•Positive attitude, especially during rushes or stressful situations•Resiliency – trying different approaches to solve a problem; working to get better every day•Eagerness to learn and grow professionally and personally•Ability to prioritize and complete tasks accordingly•Effective communication skills; basic math and reading skills•Willingness to work irregular hours, including nights, weekends, and/or holidays Additional SONIC Drive-In Assistant Manager Qualifications…●Friendly and smiling faces that enjoy providing courteous food service to our guests!●Professional individuals who value people and demonstrate respect for others!●A team player willing to meet and exceed drive-in goals and objectives.●Strong leadership skills with the ability to motivate and lead team members.●Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin' . . . you get the picture! It's downright sensational!! All that's missing is you, so APPLY TODAY!SONIC and its independent franchise owners are Equal Opportunity Employers.Apply

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