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Field Service Technician

Job Description: ABOUT GLORY GLOBAL SOLUTIONSAs a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that

Posted on September 20, 2017

<h3>Job Description</h3><div>ABOUT GLORY GLOBAL SOLUTIONSAs a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.THE ROLE As a Field Service Technician, you are the face of Glory Global Solutions. You will be responsible for the direct management of all aspects of total customer service and care with our clients. You will work independently to troubleshoot and repair a variety of high speed cash-handling equipment; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of Glory Global Solutions equipment.While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals.THIS JOB MIGHT BE FOR YOU IF:<ul><li>You enjoy interacting with people and providing good customer service.</li><li>You consider yourself mechanically inclined and a fast learner.</li><li>You have great communication skills and can effectively convey information.</li><li>You are conscientious. You take the time to insure that your work is done right.</li><li>You enjoy working with minimal supervision. You are confident in your ability to prioritize and make critical decisions.</li><li>You are driven and motivated to make a meaningful impact in your role.</li></ul> KEY RESPONSIBILITIES:<ul><li>Ensure overall customer satisfaction</li><li>Diagnose system problems and make repairs</li><li>Keep customer apprised of progress during maintenance or a down system situation</li><li>Document system problems and preventative maintenance in customer site log</li><li>Gather and record machine information to monitor performanceComplete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance</li><li>Make recommendations for improving the service, reliability, and performance of our equipment</li><li>Escalate difficult technical problems by seeking timely advice or assistance from technical support</li><li>Establish preventative maintenance schedules and implement according to company specifications</li><li>Any other job responsibilities as assigned within scope of position</li></ul> EXPERIENCE AND QUALIFICATIONS:<ul><li>Excellent customer service and communication skill</li><li>Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication</li><li>Logical trouble shooting skills and capability to isolate problems at PCB or component level</li><li>Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings</li><li>Understanding of AC/DC power distribution and digital/analog circuitry</li><li>Trained in the maintenance and repair of electro-mechanical machines</li><li>Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred</li><li>3-5 years of technical field service repair experience preferred, i.e. aviation, CCTV, medical equipment, vending machine repair, and/or military repair experience</li><li>Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience</li><li>Certificates in related fields, i.e. mechanics, electronics, automation, data processing </li></ul>REQUIRED SKILLS AND COMPETENCIES:<ul><li>Hold a Valid Driver’s License</li><li>A company van is provided and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory</li><li>Must be able to lift up to 50 pounds without assistance</li><li>Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist</li><li>Must be able to work at all of our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.</li><li>Ability to work weekends and/or holidays on a rotational basis to accommodate business needs</li><li>Must be available for on call on some weekends and 24/7 if necessary</li><li>Occasional travel outside your assigned territory may be necessary</li><li>Ability to accommodate limited accessibility at a job site</li><li>Ability to work autonomously with minimal supervision</li></ul> DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.An Equal Opportunity / Affirmative Action Employer / An E-Verify EmployerIt is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. </div>

Field Service Technician - Chattanooga, TN

Glory Global Solutions Chattanooga ,TN

Field Service Technician - Chattanooga, TN Location:United States/Field based City/State:Chattanooga, TN Job Code:3048 # of Openings:1 Description As a global leader in cash technology solutions, we provide the financial,

Posted on September 19, 2017

Field Service Technician - Chattanooga, TN Location:United States/Field based City/State:Chattanooga, TN Job Code:3048 # of Openings:1 Description As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business. PURPOSE OF THE ROLE: As a Field Service Technician, you are the face of Glory Global Solutions. You will be responsible for the direct management of all aspects of total customer service and care with our clients. You will work independently to troubleshoot and repair a variety of high speed cash-handling equipment; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of Glory Global Solutions equipment. While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. THIS JOB MIGHT BE RIGHT FOR YOU IF: + You enjoy interacting with people and providing good customer service. + You consider yourself mechanically inclined and a fast learner. + You have great communication skills and can effectively convey information. + You are conscientious. You take the time to insure that your work is done right. + You enjoy working with minimal supervision. You are confident in your ability to prioritize and make critical decisions. + You are driven and motivated to make a meaningful impact in your role. KEY RESPONSIBILITIES: + Ensure overall customer satisfaction + Diagnose system problems and make repairs + Keep customer apprised of progress during maintenance or a down system situation + Document system problems and preventative maintenance in customer site log + Gather and record machine information to monitor performance + Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance + Make recommendations for improving the service, reliability, and performance of our equipment + Escalate difficult technical problems by seeking timely advice or assistance from technical support + Establish preventative maintenance schedules and implement according to company specifications + Any other job responsibilities as assigned within scope of position EXPERIENCE AND QUALIFICATIONS: + Excellent customer service and communication skill + Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication + Logical trouble shooting skills and capability to isolate problems at PCB or component level + Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings + Understanding of AC/DC power distribution and digital/analog circuitry + Trained in the maintenance and repair of electro-mechanical machines + Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred + 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience + Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalentwork experience + Certificates in related fields, i.e. mechanics, electronics, automation, data processing REQUIRED SKILLS AND COMPETENCIES: + Hold a Valid Driver’s License + A company van is provided and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory + Must be able to lift up to 50 pounds without assistance + Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist + Must be able to work at all of our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc. + Ability to work weekends and/or holidays on a rotational basis to accommodate business needs + Must be available for on call on some weekends and 24/7 if necessary + Occasional travel outside your assigned territory may be necessary + Ability to accommodate limited accessibility at a job site + Ability to work autonomously with minimal supervision DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer. It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted. Third Party Agencies Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

Field Engineer

SAK Construction, LLC Chattanooga ,TN

SAK Construction, LLC is one of the fastest growing pipeline rehabilitation and tunneling contractors in the U.S. We are seeking a highly motivated Field Engineer to join our team in Chattanooga, TN. The Field Engineer will

Posted on September 19, 2017

Field Service Technician

Southeastern Laundry Equipment Sales Chattanooga ,TN

Job Description: The technician will be responsible for the field maintenance services for customers such as hotels, nursing homes and jails. It is on-site maintenance/repair of washers, dryers, and

Posted on September 19, 2017

Associate Field Service Representative: Chattanooga, TN

Stryker Chattanooga ,TN

Requisition ID 23899BR Job Title Associate Field Service Representative: Chattanooga, TN Group MedSurg and Neurotech Division Medical Business Function Installation Maintenance and Repair Country

Posted on September 19, 2017

**Requisition ID** 23899BR **Job Title** Associate Field Service Representative: Chattanooga, TN **Group** MedSurg and Neurotech **Division** Medical **Business Function** Installation Maintenance and Repair **Country** United States **State/Province** TN **City** Chattanooga **Employment Category** Full Time **Percent Travel Required** Up to 30% **Shift** 1st **About Stryker** Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. **Job Description / Information** At Stryker we strive to make Healthcare better. This is done by providing our customers with the best equipment and service. The environment and culture for this role is fast-paced and you’ll be constantly on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers and sales representatives. Quick Summary: The person taking the Field Service Representative role will spend the majority of their time in four key areas. They are: 1. Traveling between hospitals based on assignment of service requests. 2. Troubleshooting and resolving customer and product issues. 3. Building positive relationships with Stryker customers. 4. Documenting service results in order to maintain accurate quality records. Position Responsibilities: + Repair and deliver equipment according to Stryker Medical specifications. + Perform all required quality control checks and preventive maintenance in accordance with the products operation manual. + Present the highest level of customer etiquette in support of the sales team. Promote increased equipment and service usage by establishing and maintaining effective customer relationships. + Responsible for maintaining and recording assigned inventory. + Manage personal schedule by regular and punctual attendance. + Must adhere to Field Service metrics; hours accountability, inventory, overtime accountability, etc. + Ensure all routine maintenance is performed on company vehicle. + Adhere to proper expense reporting procedures. + Complete all designated training programs in timely manner. + Participate in all work assignments as may be deemed suitable and assigned by management. **Minimum Qualifications** Position Requirements: + High school diploma or equivalent. + Must be 21 years of age and have a valid driver’s license. + Effective reading and writing skills. + Willingness and ability to work extended workweek including nights and weekends. + Maintain professional image by proper grooming and dress. + Willingness to follow all safety rules. Adhere to policies and procedures established by Stryker Medical. + Must be able to analyze and resolve equipment issues using independent judgment. + Must be able to follow and explain detailed instruction troubleshooting and inspection procedures. + Must be able to complete detailed documentation accurately. + Must be able to logically diagnose issues and systematically solve problems. + Ability to prioritize issues. + Basic electronic and mechanical aptitude. Job Benefits + Company vehicle/gas card provided + Company cell phone, computer and mechanical tools provided + Industry leading medical benefits & 401K plan + Company stock purchase plan + Business casual dress code. Stryker provides shirts and/or scrubs. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability

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Field Service Technician - Chattanooga, TN

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