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Customer Service Representative Jasper Tennessee

Family Dollar Stores, Inc. Jasper TN, 37347

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

S

Customer Service Representative PT

Speedway Jasper TN, 37347

Position Summary: Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock l...

Posted 3 days ago

Position Summary: Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return Position Responsibilities: * Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase * Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed * Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions * Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement * Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to * Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed * Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned * Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed * Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Operations Manual * Integrates HES into daily job performance and assists in maintaining a safe environment for customers, employees and self * Follows and complies with all health and sanitation procedures and adheres to safe work practices * Helps ensure proper stock levels, dating and rotation of all food products and supplies * Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed * Provides suggestions for and actively participates in improving sales, margins and execution of Merchandising/Marketing programs * Reports all time worked, on or off site, for appropriate compensation * Completes other duties, including special projects, as assigned by Management Requirements Education Requirements: * No requirement Experience Requirements: * Customer service experience preferred Skill Requirements: * Basic computer skills * Exceptional customer service skills * Good verbal and written communication skills * Understanding of store functions and operations * Capable of working in a fast-paced environment and ability to work as a member of a team * Ability to model proper workplace behavior, including being respectful, honest and fair * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 pounds Note: Not authorized to drive for Company business

F

AL Customer Service Representative

Family Dollar Stores, Inc. Stevenson AL, 35772

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted 4 days ago

S

Customer Service Representative FT

Speedway Jasper TN, 37347

Position Summary: Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock l...

Posted 5 days ago

Position Summary: Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return Position Responsibilities: * Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase * Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed * Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions * Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement * Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to * Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed * Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned * Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed * Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Operations Manual * Integrates HES into daily job performance and assists in maintaining a safe environment for customers, employees and self * Follows and complies with all health and sanitation procedures and adheres to safe work practices * Helps ensure proper stock levels, dating and rotation of all food products and supplies * Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed * Provides suggestions for and actively participates in improving sales, margins and execution of Merchandising/Marketing programs * Reports all time worked, on or off site, for appropriate compensation * Completes other duties, including special projects, as assigned by Management Requirements Education Requirements: * No requirement Experience Requirements: * Customer service experience preferred Skill Requirements: * Basic computer skills * Exceptional customer service skills * Good verbal and written communication skills * Understanding of store functions and operations * Capable of working in a fast-paced environment and ability to work as a member of a team * Ability to model proper workplace behavior, including being respectful, honest and fair * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 pounds Note: Not authorized to drive for Company business

F

AL Customer Service Representative

Family Dollar Stores, Inc. Scottsboro AL, 35768

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

F

TN Customer Service Representative

Family Dollar Stores, Inc. Whitwell TN, 37397

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

F

TN Customer Service Representative

Family Dollar Stores, Inc. Monteagle TN, 37356

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted 2 days ago

F

TN Customer Service Representative

Family Dollar Stores, Inc. Tracy City TN, 37387

General Summary : As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting ...

Posted Yesterday

D

Store Manager In Bridgeport AL

Dollar General Corporation Bridgeport AL, 35740

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embod...

Posted Yesterday

Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together! Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: * Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. * Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. * Make recommendations regarding employee pay rate and advancement. * Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. * Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. * Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. * Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. * Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. * Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. * Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. * Provide superior customer service leadership. * Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. * Ensure that store is adequately equipped with tools necessary to perform required tasks. * Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. * Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to perform IBM cash register functions to generate reports. * Knowledge of inventory management and merchandising practices. * Effective oral and written communication skills. * Effective interpersonal skills. * Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) * Good organization skills with attention to detail. * Ability to solve problems and deal with a variety of situations where limited standardization exists. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of management experience in a retail environment preferred. COMPETENCIES: * Aligns motives, values and beliefs with Dollar General values. * Supports ownership by tapping into the potential of others. * Acts as a liaison between the corporate office and store employees. * Fosters cooperation and collaboration. * Interacts with staff tactfully yet directly and maintains an open forum of exchange. * Demonstrates responsiveness and sensitivity to customer needs. * Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). * Provides continuous attention to development of staff. * Recruits, hires and trains qualified applicants to fulfill a store need. * Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. * Fast-paced environment; moderate noise level. * Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#

H

Customer Service/Sales

Home Depot Scottsboro AL, 35768

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These asso...

Posted 2 days ago

Customer Service Representative Jasper Tennessee

Customer Service Representative PT

AL Customer Service Representative

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Customer Service Representative FT

AL Customer Service Representative

TN Customer Service Representative

TN Customer Service Representative

TN Customer Service Representative

Store Manager In Bridgeport AL

Customer Service/Sales

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Customer Service Representative Jasper Tennessee

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Customer Service Representative FT

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TN Customer Service Representative

TN Customer Service Representative

Store Manager In Bridgeport AL

Customer Service/Sales

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