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Implementation Consultant (Commissions)

Overview CallidusCloud is the leading provider of sales and marketing effectiveness software. CallidusCloud enables organizations to accelerate and maximize their lead to money ...

Posted Yesterday

Overview CallidusCloud is the leading provider of sales and marketing effectiveness software. CallidusCloud enables organizations to accelerate and maximize their lead to money process with their complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate quote and proposal generation, and streamline sales compensation – driving bigger deals, faster. Over 5,700 leading organizations, across all industries, rely on CallidusCloud for their lead to money process for better marketing and smarter selling. CallidusCloud is seeking a Compensation Consultant to join our Professional Services team. Our Consultants work with our clients to build customer centric variable compensation solutions using Callidus' leading-edge suite of Sales Performance products. This role can be based at HQ - Dublin, CA, Birmingham, AL or remote in the United States. Responsibilities * Conduct requirement gathering sessions with clients to understand their specific business needs. * Design and implement client's variable compensation plans in CallidusCloud's suite of products * Consult and collaborate with management and other consultants to ensure adherence to established company guidelines, policies and best practices * Document client specific compensation processes and design for post-production reference and knowledge transfer * Research compensation related issues and propose solutions * Strong understanding of variable compensation design concepts and principles to offer practical alternatives and design appropriate solutions * Proactively manage and deliver assignments and tasks in a timely and accurate fashion * Grow strong relationships with clients and other team members to accurately understand business needs and develop viable solutions * Continuously develop themselves and their expertise in all areas of Sales Compensation * Participate in the training and mentoring of new colleagues Travel expectation: 25% Qualifications * Bachelor's degree in Business Administration, Finance, Computer Science or related field * 3+ years of experience in compensation design and administration * 3+ years of experience working with CallidusCloud Incentive Management applications such as CallidusCloud TrueComp 5.x or above and Monaco Incentive Management applications * Creative and proactive problem-solving skills * Strong organizational, project and program management skills with a demonstrated ability to work in a fast-paced environment while managing multiple projects and priorities * Strong written and verbal communication, presentation and interpersonal skills * Ability to act as a collaborative business partner and build cross functional relationships Callidus Software (d.b.a CallidusCloud) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

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Sr ICO Implementation Consultant

Cox Enterprises Birmingham AL, 35202

The Implementation Consultant (IC) is responsible for integrating, implementing and executing our Best In Class KBB Instant Cash Offer (ICO) and KBB Price Advisor Participating Dea...

Posted Yesterday

The Implementation Consultant (IC) is responsible for integrating, implementing and executing our Best In Class KBB Instant Cash Offer (ICO) and KBB Price Advisor Participating Dealer (PAPD) setup in the field. The IC is also jointly responsible assisting in the development of our internal dealer field sales team's knowledge and use of ICO/PAPD as well as working closely with those Performance Consultant (PC) teams. The IC is individually responsible for the implementation of between 18-20 dealers per month. Key Responsibilities * To effectively implement the ICO/PAPD processes, tools and behaviors into an existing dealer location and /or group * To engage in high profile ICO/PAPD planning with external Executives, Dealership owners, General management and store level personnel * To ensure all ICO/PAPD product launches are effectively taken to market through the pre-launch and launch process with immediate results for the client * To build and develop strong working relationships with customers and all users at all levels from Dealer/owner/Decision Maker down * To work with 'at risk' clients, determine action plan to turnaround for success * Provide tailored solutions to the ICO/PAPD integration into an existing dealers process up to and including the Road to The Sale in order to achieve Best In Class results * To assist in the generating high client attendance to product launches with a goal of 90% minimum variable team attendance at launch day * To participate in product development/enhancement review sessions to continue in development as a KBB ICO/PAPD business partner while leveraging real time field experience * To schedule any travel in a way that allows for maximum time with clients and 'reach' * To work with new PC team members as required in mentoring activities * To construct and communicate summary reports with appropriate documentation * To engage and participate in the exchange of 'best practices' across entire dealer field sales and performance consultant teams * 7 years of experience in retail automotive (dealership) or a combination of experience in: * Retail automotive (dealership) * Like and relevant consultative Sales/Training experience in the automotive industry * Proven advanced relationship management capabilities * Demonstrated advanced communication skills (verbal, written, phone, interpersonal and presentation) * Proven ability and experience working with all levels of employee within a Dealership * Demonstrated ability to articulate and communicate in an engaging manner * Demonstrated advanced listening skills with an ability to detect problems and risks through all communication vehicles (in person, by phone, via email). * Demonstrated and proven advanced customer service skills and methodology * Demonstrated ability to work in both a team oriented and an individual environment * Proficiency in using Customer Relationship Management Systems. * Computer literacy including MS Office suite * Capable of traveling up to 85%, day and overnight

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Sr ICO Implementation Consultant

Cox Auto Inc Birmingham AL, 35202

Description The Implementation Consultant (IC) is responsible for integrating, implementing and executing our Best In Class KBB Instant Cash Offer (ICO) and KBB Price Advisor Pa...

Posted Yesterday

Description The Implementation Consultant (IC) is responsible for integrating, implementing and executing our Best In Class KBB Instant Cash Offer (ICO) and KBB Price Advisor Participating Dealer (PAPD) setup in the field. The IC is also jointly responsible assisting in the development of our internal dealer field sales team's knowledge and use of ICO/PAPD as well as working closely with those Performance Consultant (PC) teams. The IC is individually responsible for the implementation of between 18-20 dealers per month. Key Responsibilities * To effectively implement the ICO/PAPD processes, tools and behaviors into an existing dealer location and /or group * To engage in high profile ICO/PAPD planning with external Executives, Dealership owners, General management and store level personnel * To ensure all ICO/PAPD product launches are effectively taken to market through the pre-launch and launch process with immediate results for the client * To build and develop strong working relationships with customers and all users at all levels from Dealer/owner/Decision Maker down * To work with 'at risk' clients, determine action plan to turnaround for success * Provide tailored solutions to the ICO/PAPD integration into an existing dealers process up to and including the Road to The Sale in order to achieve Best In Class results * To assist in the generating high client attendance to product launches with a goal of 90% minimum variable team attendance at launch day * To participate in product development/enhancement review sessions to continue in development as a KBB ICO/PAPD business partner while leveraging real time field experience * To schedule any travel in a way that allows for maximum time with clients and 'reach' * To work with new PC team members as required in mentoring activities * To construct and communicate summary reports with appropriate documentation * To engage and participate in the exchange of 'best practices' across entire dealer field sales and performance consultant teams Qualifications * 7+ years of experience in retail automotive (dealership) or a combination of experience in: * Retail automotive (dealership) * Like and relevant consultative Sales/Training experience in the automotive industry * Proven advanced relationship management capabilities * Demonstrated advanced communication skills (verbal, written, phone, interpersonal and presentation) * Proven ability and experience working with all levels of employee within a Dealership * Demonstrated ability to articulate and communicate in an engaging manner * Demonstrated advanced listening skills with an ability to detect problems and risks through all communication vehicles (in person, by phone, via email). * Demonstrated and proven advanced customer service skills and methodology * Demonstrated ability to work in both a team oriented and an individual environment * Proficiency in using Customer Relationship Management Systems. * Computer literacy including MS Office suite * Capable of traveling up to 85%, day and overnight About Cox Automotive Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Organization: Cox Automotive Primary Location: US-AL-Birmingham-5750 Highway 78 E Other Locations: Alabama,US,AL,,|Mississippi,US,MS,,|Pensacola,US,FL,,32501 Employee Status: Regular Job Level: Individual Contributor Shift: Day Job Travel: Yes, 75 % of the Time Schedule: Full-time Unposting Date: Ongoing

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Senior Implementation Consultant

DST Systems, Inc. Birmingham AL, 35202

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find DST, helping clients find opportunity in ever-changi...

Posted 2 days ago

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you. Job Description: Organizational Overview DST Health Solutions provides healthcare reform through a full range of BPO and turnkey healthcare administration solutions. Our solutions, combined with our health outcomes optimization solutions, include advanced technologies and strategic consulting services designed to optimize our customer's outcomes, revenues, and managing their risk. We help client's master complexity in the world's most demanding industries to ensure they continually stay ahead of the ever-changing customer requirements. Role Overview Senior Implementation Consultants provide in-depth product, industry, and or best business practices knowledge on an implementation team. They are capable of consulting in all phases of the implementation process and may also serve as the project lead on small- to medium-sized implementation projects or single phases of larger, more complex implementation projects. They function as a reliable point of contact for all customer inquiries, issues, and requests throughout the implementation process. Sr. Implementation Consultants perform and or lead activities related to requirements analysis, business process analysis, product configuration and customization, scope analysis, workflow consulting, data mapping, detailed project documentation, customer communication, issue resolution, testing, customer training education, solution deployment and implementation, and transitory post-implementation support. They articulate product capabilities and guide the customer in best practices for use of the product solution. Responsibilities * Identify product customizations, enhancements, process changes, and/or workarounds to meet customer requirements and work with other functional groups (e.g. development teams, applications analysis, technical support, etc.) as appropriate to address * Offer assistance to customers regarding product set up, expectations for product functionality and performance, etc., when new variables are introduced * Identify, research, and resolve and/or engage others in the research and resolution of moderately complex to complex customer and/or product implementation problems. * Work with the customer and internal departments to plan, coordinate, and execute project tasks on schedule with available resources * Provide oversight to assigned project resources, delegate work assignments, monitor progress, develop and administer project schedules, define project deliverables, and produce status reports * Interact effectively with customer sponsor * Manage customer expectations, cultivate the customer relationship, ensure the timely completion of project milestones, and ensure project outcomes successfully meet customer expectations during the implementation process * Recognize and notify management of potential add-on business opportunities and/or solutions * Mentor and provide guidance to less experienced team members * Attend client and state level meetings as needed to support clients Qualifications * Bachelor's degree and 3 years of work-related experience, or Master's degree and 1 year of work-related experience, or 5 years equivalent work-related experience * EDI knowledge * Knowledge of federal and state level encounter submission requirements Location: Birmingham Alabama DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

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Senior Enterprise Client Manager

Vizient Birmingham AL, 35202

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive...

Posted Yesterday

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance now and in the future. Job Description: Summary: In this role you will serve as a dedicated service provider for large Enterprise Accounts and will partner with Client Executives on development of member breadth and depth penetration of contracts and implementation of new solutions. Responsibilities: * Responsible for account management and implementation in a dedicated member-based territory (ies) * Provides thought leadership and in-depth technical expertise through coordination, implementation and delivery of services * Partners with Client Executives on development of member plan (penetration of contracts) and implementation of new solutions * Operationalizes the business strategy by developing actionable plans or programs for assigned member relationships to optimize value * Acts as New Member Implementation lead when IDN incorporates additional acute care facilities at any level * Coordinates and executes implementation activities for a defined set of solutions, products, and services * Works with the education team to develop proper on-boarding and continuing education to ensure breadth and depth of knowledge related to Supply Chain Services portfolio * Responsible for new member registration, LOCs/LOPs, website navigation training and spend management * Follows up on identified opportunities and implementation plan including signing of LOPs/LOCs, identification of sign off of savings, and documenting in savings plan * Completes forms for new and ongoing maintenance * Handles complaints regarding supplier performance or product performance, handling supplier calls related to member * Partners with others on rollout of new or renewed contracts to ensure timely implementation of changes with members * Monitors customer satisfaction and provides suggestions for improvements in service or programs Qualifications: * Bachelor's degree in business or related concentration preferred; graduate degree, preferred * 5+ years of experience in healthcare operations, preferred * Proven knowledge and experience in the healthcare field (hospital environment), technical proficiency * Demonstrated ability to work in a team environment that requires quick turnaround and quality output. * Solid knowledge of all MS Office Products – particularly Excel #IDS Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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Store Manager In Training

CVS Health Retail Birmingham AL, 35202

Position Summary General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term ro...

Posted Yesterday

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Environmental Services, Sales Account Manager - Memphis, Tennessee - Birmingham, Alabama

Nexeo Solutions Birmingham AL, 35202

Environmental Services, Sales Account Manager - Memphis, Tennessee - Birmingham, Alabama Nexeo Solutions is the largest global chemical and plastics distributor with a centraliz...

Posted Today

Environmental Services, Sales Account Manager - Memphis, Tennessee - Birmingham, Alabama Nexeo Solutions is the largest global chemical and plastics distributor with a centralized business model. With operations worldwide, Nexeo offers over 26,000 products used in a broad cross-section of industries, including chemicals manufacturing, oil and gas, paints and coatings, automotive, healthcare and personal care. Nexeo distributes these products in North America and EMEA. The company provides broad logistics capabilities, in-depth market knowledge, dedicated technical expertise and Environmental Services. Nexeo Solutions facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy. As a company employing more than 2,500 employees, Nexeo connects a network of over 1,200 suppliers with a diverse base of more than 28,000 customers. Learn more at www.nexeosolutions.com. Position Summary: The purpose of the Sales Account Manager is to sell Nexeo offerings and solutions to current and prospective customers. The role is accountable for achieving volume, revenue, and margin growth targets within a defined territory by growing Nexeo share within existing customers through the sale of product and service offerings, and by acquiring new customers by providing consultative solutions. The role is expected to provide a mix of strategic and tactical solutions in a business-to-business selling environment. The role focuses on acquiring, penetrating, managing and retaining customers. Being sales and performance driven with dedication to achieving team goals will be critical to success of our overall business. Position Responsibilities: * Territory Planning: Understands territory situation, current accounts, prospects, competitors, and suppliers. * Account Planning & Customer Knowledge: Understands customer objectives, needs, and profitability drivers. * Ownership & Performance Focus: Takes responsibility for and ownership of territory. * Coordination & Leadership: Develops relationships within Nexeo and within customer organization. * Market Knowledge: Keeps up-to-date and informed on market, industry, and regulatory issues. * Technical Knowledge: Identifies technical needs of customers. * Value Proposition: Understands and sells entire value offering from Nexeo. * Communication: Presents to customers with awareness of customer context. * Negotiations & Solution Agreement: Has sound judgment and problems solving skills to create win-win solutions. * Implementation Management: Reacts to additional customer demands and needs. * Sales Administration: Has command of MS Office, CRM, and BW packages. * Pipeline Management: Manages pipeline proactively, recognizing customers' stage in the decision cycle. * Bachelor Degree with a specific focus in Environmental Sciences or Chemistry highly preferred. * 5 years of Environmental Services sales experience specific to industrial waste, waste management, hazardous and non-hazardous waste highly preferred. * Knowledge of RCRA and DOT regulations for transportation of waste is high preferred. * Proficient computer skills in Excel, Word, and PowerPoint are required. * Experience with SAP and / or Salesforce.com is a plus. * Applicants must be authorized to work in the United States. Home office / field based position - preferred locations: Memphis to Nashville, Tennessee, Birmingham to Huntsville, Alabama. Nexeo Solutions participates in the E-Verify program to ensure employment eligibility of newly hired employees where required. EOE/Minorities/Females/Vet/Disability

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Clinical Manager (31)

Fresenius Medical Care Birmingham AL, 35202

Lead, inspire, motivate and develop a team of strong, versatile performers. Brighten prospects for patients as well as your career. Help others, and enhance your potential for succ...

Posted Yesterday

Lead, inspire, motivate and develop a team of strong, versatile performers. Brighten prospects for patients as well as your career. Help others, and enhance your potential for success with a premier healthcare organization. Connect with your goals and change lives with Fresenius Medical Care North America. Use your passion for excellence to drive positive change—one patient at a time. Empower and encourage your team to learn and develop new skills. Established as the global leader in dialysis healthcare, we form powerful bonds among patients, their families, and our team members. Through this unique approach, we have built an atmosphere of clinical excellence and professional achievement. Offering vast training and development opportunities, we advance careers and the health of countless individuals. Why Join the Fresenius Team?Passion. Dedication. Knowledge. Motivation. Experience. These are the impressive qualities you'll find in the Fresenius Leadership Team. Our strength in the North American market and extensive global network provide our employees with the best of both worlds—the friendliness of a local organization and the stability of a worldwide organization—for diverse experiences and challenging career opportunities. When you join the Fresenius Medical Care team, you'll be welcomed into a company that is built on the philosophy that our employees are our most important asset. Our career advantages include the following: * Fresenius Medical Care is the nation's largest provider of renal care, meeting the needs of more than 135,000 patients at 1,800 clinics throughout the country. * Our well-established, trusted organization fosters a spirit of camaraderie, emphasizing friendly collaboration, professional support, and career development. * Superior training, UltraCare® quality control, and certification procedures ensure your potential to succeed and advance as a professional. * Competitive compensation and exceptional benefits. * Outstanding tuition reimbursement program. * Recognized among Fortune's "World's Most Admired Companies" in 2011. * National Safety Award from CNA insurance companies for 11 consecutive years. * Opportunities to give back by participating in philanthropy and community outreach programs. Clinical Manager This is a unique opportunity to build a career with a premier healthcare provider. As a clinical supervisor of our hemodialysis team, the natural leader we select will provide direction, inspiration, and counseling to staff members, and coordinate all aspects of care, from admission to discharge. In addition, this individual will hire, train, lead a team, and ensure quality control and compliance with laws and regulations. PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies As the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety. DUTIES / ACTIVITIES: CUSTOMER SERVICE: * Responsible for driving the FMS culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES: QUALITY: * Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools. * Implements FMS quality goals and develops facility specific action plans in order to achieve FMS quality standards. * Accountable for outstanding quality of patient care, as defined by the FMS quality goals, by working with the appropriate In Service Director, Regional Quality Manager and Vice President of Quality, Regional Vice President, and FMS Clinical Services Department to ensure that FMS policy and procedure is followed. * Responsible for implementing appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives. * Responsible for aggressively addressing and acting on adverse events and action thresholds. * Oversees facility's Home Therapies Program if applicable. * Accountable for compliance with all applicable federal, state and local laws and regulations. * Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff. * Maintains integrity of medical records and other FMS administrative and operational records. * Complies with all data collections and auditing activities. * Maintains facility environmental integrity, including safety. PATIENT CARE: * Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient. * Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime. * Acts as a resource for the patient to address patient concerns and questions. * Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility's Interdisciplinary Team to discuss patient care plans and to resolve patient problems. * Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency. * Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no-shows, catheter use, and any significant change in patient care status. * Develops action plans for unexcused and missed treatments in collaboration with the Medical Director. * When required by the Area Manager, acts as the initial RN Case Manager for disease management patients. Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Works with payor case managers to facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent. STAFF: * Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations to Area Manager. * Participates in the recruitment and interview process, and decision to hire new personnel. * Ensures completion of new hiring orientation and training including mandatory in-services and ICD-9 code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates. * Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives. * Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities * Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance. * Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff. * Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth. * Completes timely employee evaluations and establishes annual goals for staff. * Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Area Manager and Human Resources regarding the nature of the disciplinary decisions. * Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. * Ensures a strong communication and educational process with facility staff, Area Manager, Business Unit, Regional and Corporate office personnel, including communication of FMS area, regional and corporate initiatives and policies and procedures to staff. * Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility. * Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving. PHYSICIANS: * Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws. * Responsible for strong Medical Director and physician relationships and facilitating staff relationships with physicians. * Ensures regular and effective communication with all physicians, through regular meetings with Medical Directors. * Participates in Governing Body. * Schedules and coordinates CQI meetings with physicians. MAINTENANCE/TECHNICAL: * Responsible for the integrity and safety of the facility water system. * Must be knowledgeable in the operation of all facility equipment and technology. ADMINISTRATIVE: * Responsible for maintaining and updating all FMS manuals. * Accountable for completion of the Annual Standing Order Review and ICD-9 coding. * Checks correspondence whether electronic, paper or voice mail, and responds as appropriate. * Directs information gathering as required supporting billing and collection activities. * Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies * Participates in the completion and interpretation of the Pl-17 inventory supply use analysis. * Reviews and approves facility payroll. * Reviews profit and loss statements with Area Manager * Responsible for participating in all required Network reporting and on-site state or federal surveys. * Participates in the completion of the FMS Administrative Clinical Review. OTHER: * Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. EDUCATION: * Graduate of an accredited School of Nursing (RN). * Current appropriate state licensure. * Advanced education preferred. EXPERIENCE AND REQUIRED SKILLS: * Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred. * Minimum of 6 months chronic or acute dialysis nursing experience is required. * Must be available as a full-time employee and provide on-call coverage when necessary. * Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making. * Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. * Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line. EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity Share *

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Front Desk Manager

Marriott International Birmingham AL, 35202

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it al...

Posted Today

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we've got – on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. * Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. * Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and building mutual trust, respect, and cooperation among team members. * Serving as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Responds to and handles guest problems and complaints. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. * Ensures employees understand customer service expectations and parameters. * Interacts with guests to obtain feedback on product quality and service levels. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies * Implements the customer recognition/service program, communicating and ensuring the process. * Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. * Supervises same day selling procedures to maximize room revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities * Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. * Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. * Participates in employee progressive discipline procedures. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. * Performs all duties at the Front Desk as necessary. * Runs Front Desk shifts whenever necessary. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

B

IT Application Development Manager

Bb&T Birmingham AL, 35202

Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account)...

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Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for directing activities for program level application planning, implementation, and execution for a major BB&T Insurance Subsidiary. Ensure development activities conform to departmental standards and strategic IT directives. Work with lines of business (LOB) leaders to develop and implement technology based solutions that satisfy business requirements while providing long term value. Ensure solution architecture matches the risk profile that consistently satisfies agreed upon service level agreements (SLA's). Make sure the development teams have the necessary skills, tools and environment to efficiently execute on assigned tasks. Foster and maintain productive client relationships. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Oversee application development and support activities for designated delivery team or group of applications. 2. Direct the analysis, development and delivery of all support and project work for assigned application(s). 3. Facilitate consistent communication between LOBs and ADS. Collaborates with LOBs in establishing technology solutions for near term business objectives (0-12 months). 4. Ensure technical designs solutions conform to standards and strategic technology directives – build towards the future. 5. Provide continuity of process and adoption of department and support activities for designated applications areas. 6. Facilitate the identification and implementation of architectural and process improvements. 7. Facilitate development activities across team boundaries. 8. Consult with clients and team members to develop technical solutions to complex business/information problems. 9. Responsible for ensuring adherence to Production SLAs. 10. Responsible for ensuring adherence to departmental quality metric targets. 11. Breaks down silos across and within ADS and IT units. 12. Function as a point of escalation. 13. Provide ADS representation on LOB focused steering committees 14. Maintains effective vendor relationships. 15. Combine technology acumen and business understanding to inject proactive thought leadership into business strategy fulfillment. 16. Connects team to broader IT and Business strategies. 17. Drive software evaluation and acquisition, as needed. 18. Directs the administrative human resource activities for assigned managers. 19. Promote, instill and demonstrate BB&T's Client Service culture and behavior. 20. Maintain pulse on working environment and provide information to appropriate management level 21. Ensure resource mix and skill sets are moving toward the goal state by ensuring staffing levels are appropriate for the assigned work activities and future activities. Develop training strategy and minimize key resource dependencies. 22. Sets selection strategy for hiring while participating in the hiring and onboarding processes. Identify work environment trends and provide input on appropriate strategies/policies to ensure BB&T remains competitive in hiring and retaining top technical and leadership skills. 23. Provide daily coaching to employees. 24. Schedule and conduct monthly one-on-one meetings with staff. 25. Perform personnel reviews for direct reports within specified time frames. 26. Provide guidance and training to less experienced managers. 27. Maintain budget within planning guidelines. Leverage global workforce effectively to meet team objectives at the most optimal cost. 28. Represent team in Demand Management activities. 29. Ensure adherence to Strategic Technology Planning direction and Evergreening strategies (1-3 year plans) 30. Provide input into and validates Business technology Planning assessments. 31. Track technology trends in respective applications. 32. Facilitate Succession Planning assessments throughout area of responsibility. 33. Effectively manage risk through providing the first line of Risk defense, proactively identifying risks, and implementing the necessary mitigations based on criticality. Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree in IT related curriculum or equivalent work experience 2. Twelve years of experience or equivalent proficiency in managing people, application design and development 3. Accomplished interpersonal, communication and negotiation skills 4. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 5. Ability to travel, occasionally overnight Experience with an Insurance Wholesaler is strongly preferred. INDBBTIT BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

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