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Customer Service Clerk - Service Center LTL Trucking

Old Dominion Freight Line Inc Birmingham AL, 35202

Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide customer service duti...

Posted Yesterday

Job Description Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide customer service duties in the service center, as well as support to other members of Old Dominion in a fast paced high call volume environment. A customer service representative is organized, has excellent communication skills, knowledgeable, task oriented, and has the ability to multi task. The positions assists customers by giving rate quotes, status of shipments, tracing shipments, and provides assistance with scheduling customer pickups and completing forms, such as, bill of lading, etc. The Customer Service Representative responds promptly to customers and coworker's inquiries through AS400, SAP, telephone, email, and any other computer/internal freight monitoring systems used within the company, etc. in order to achieve the highest level of customer satisfaction. Job Summary This Customer Service Representative provides customer service duties in the service center and corporate office, as well support to other members of Old Dominion in a fast paced high call volume environment. A customer service representative is organized, has excellent communication skills, knowledgeable, task oriented, and has the ability to multi task. The positions assists customers by giving rate quotes, status of shipments, tracing shipments, and provides assistance with scheduling customer pickups and completing forms, such as, bill of lading, etc. The Customer Service Representative responds promptly to customers and coworker's inquiries through AS400, SAP, telephone, email, and any other computer/internal freight monitoring systems used within the company, etc. in order to achieve the highest level of customer satisfaction Responsibilities * Answer phones. * Perform general customer service by responding to emails, scheduling delivery appointments, giving rate quotes, sales bids, status of shipments, helping customers correctly fill out bills of lading. * Respond to customer issues, may include but not limited to looking up information, completing reports and updating websites, recording necessary information and responding to emails. * Handle inquiries from members of Old Dominion by responding to emails, completing reports, etc. * Perform computer functions using SAP/AS400 and Microsoft Office to complete reports, spreadsheets, emails, memos, look up information, etc. * Must communicate well through many forms such as phone, email, face to face, etc. * Files bills of ladings and delivery receipts. * Operates office equipment such as fax machines, copiers and phone systems. * Creates, maintains and enters information into databases such as SAP or AS400 or other company/internal freight monitoring system used within the company. * Completes forms and reports in accordance with company procedures. * Responsible for maintaining open and concise communications to ensure a satisfactory customer service experience. Qualifications * High School Degree or Equivalent preferred. * Office experience preferred. Microsoft Office Skills using Word, Excel, PowerPoint, and Outlook required. * Some Service Centers may require Spanish Bi-lingual Join the OD Family Today! As a Full Time member of our Family, you are eligible to receive: * Health, Dental & Vision Benefits * Short Term & Long Term Disability * Flex Spending Accounts * 401(k) retirement Plan * Wellness Program * Employee credit Union, Vacation & Holiday * "Birthday Holiday" who doesn't love some extra attention on their Birthday? * Part Time Employees are eligible for some benefits until Full Time employment is available Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

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Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)- Seasonal Employment

Delta Air Lines, Inc. Birmingham AL, 35202

Welcome! Delta is the most admired airline and we thank you for your interest in joining our team of Ready Reserve Customer Service Agents! Delta is known for its legendary, rel...

Posted Yesterday

Welcome! Delta is the most admired airline and we thank you for your interest in joining our team of Ready Reserve Customer Service Agents! Delta is known for its legendary, reliable service to its customers, our number one focus is the safety of our passengers while enhancing every aspect of their travel experience. Our award winning employees effectively demonstrate our core values: Honesty, Integrity, Respect, Perseverance, and Service in every aspect of their work. As a member of our above wing crew, you will be central in demonstrating that commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Ready Reserve Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive persona inside and outside of work. Additionally, excellent internal and external customer service is another attribute that keeps our Delta brand strong. Working the front lines at the airport, you will play a vital role in demonstrating that commitment and reinforcing the Delta difference! Delta understands the demands of air travel and is determined to make the experience as smooth and enjoyable as possible for our customers. Delta employees practice and advocate safety-conscious behaviors during all work activities. SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: In this role, Ready Reserve Customer Service Agents serve our customers in both the ticketing and gate areas at airport locations. Our professionals serving as a ticket agent are the first to greet our customers and guide and assist them with the ticketing and baggage check-in process. The ticketing process requires the use of computers and agents are responsible for all aspects of the ticketing process - selling, printing, reissue. In addition, a ticket agent is also responsible for managing the check-in process - ensuring our customers have the proper documentation for travel, properly tagging baggage and performing lifting tasks that involve transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level. This job requires frequently lifting bags or items weighing up to 50 pounds. This job also requires occasionally lifting bags or items weighing between 50 and 70 pounds. Our professionals serving as gate agents help our customers with routing, trip planning and gate boarding. The gate agent position requires the use of computers and assists our customers with seat availability, gate announcements with regard to the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process. Gate agents are also required to operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. All customer service agents are required to work consistently in public areas surrounded by other people and be able to understand and respond to a variety of questions about travel information. This position requires standing for long periods of time. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. As a Ready Reserve Customer Service Agent of Delta Air Lines, you will work between 150 and 1,400 hours per year. Think you have what it takes to help us change how passengers feel about flying these days? If you are team-oriented, are willing to work diligently in a dynamic work environment, and positively adapt to changes and quickly find resolutions to problems by understanding our customers' needs and maintaining professionalism and composure, then we would love to welcome you to the Delta team, and let's not forget about our "uplifting" flight privileges! Many employees have used this entry level position for other opportunities at Delta. Practices safety conscious behaviors in all operational processes and procedures. To qualify for this position, you must: Have a high school diploma or GED equivalent Have a valid driver's license Be at least 18 years of age Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law Pass a post offer pre-employment drug test Frequently lift bags or items weighing up to and including 50 pounds. Occasionally lift bags or items weighing between 50 and 70 pounds. Pass a physical agility test Be authorized to work in the US Possess entry-level computer skills Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays

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Customer Service Representative

Pizza Hut Birmingham AL, 35202

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you. App...

Posted Today

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Customer Service Specialist

Best Buy Birmingham AL, 35202

What does a Best Buy Customer Service Specialist do? The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Ch...

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Retail Associates, Cashiers, Customer Service

Bed Bath & Beyond Birmingham AL, 35202

Often times, people think that all retail associate positions are the same... and for the most part, they may be right! But when it comes to the merchandise we sell, the people tha...

Posted Today

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Customer Service Representative

Public Storage Birmingham AL, 35202

As a Property Manager, you aim to provide superior customer service and a positive and welcoming experience to all customers, but not in the early morning or late at night. You enj...

Posted Today

As a Property Manager, you aim to provide superior customer service and a positive and welcoming experience to all customers, but not in the early morning or late at night. You enjoy providing solutions to customers and selling products and services. You do not mind splitting your time between the office and outdoors to ensure the grounds and buildings are at a quality you can be proud of. If this is you, you have found your fit; our full-time Property Manager position is perfect for you and we will train you to succeed! We are Public Storage, established in 1972; today we have thousands of locations nationwide and are recognized as the leader in the self-storage industry! RESPONSIBILITIES: Excellent Customer Service * Provide outstanding customer service; recommend storage solutions and assist them with their storage needs * Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance * Take pride in the appearance of your property; maintain a clean and debris-free location for a great customer experience * Consult and sell Public Storage packing and moving supplies Day-to-Day Business * Work independently or with other team members at multiple locations * Days will consist of a mix of customer service and property upkeep * Make customer calls regarding their account, collections and other items; document notes on the computer system * Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent * Manage, audit, balance cash drawer; prepare and make daily deposits * Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience * Partner with District Managers and other team members to exceed company goals and expectations BENEFITS * Hourly rate of $9.00 * On-site company housing at many locations * Extensive paid training and coaching plans to grow your interpersonal and business skills – we want you to succeed! * Comprehensive group healthcare programs * 401(k) with generous employer match * Paid time off with annual cash payout of unused hours * Next level roles and career opportunities throughout the United States SKILLS REQUIRED FOR YOUR SUCCESS: * Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies * Minimum one year of customer service and/or sales experience * Energetic, outgoing and delivers service with a smile * Strong communication, problem solving and time management skills * Valid and current driver's license with reliable personal transportation used during the work day * Can work from 9:30 am to 6:00 pm any day of the week, including weekends and holidays * Adaptable – comfortable working alone or with other team members at multiple locations * Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions * Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows Click the "APPLY" button to take charge of your career today!

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Retail Sales, Cashiers, Customer Service

Bed Bath & Beyond Birmingham AL, 35202

Often times, people think that all retail associate positions are the same... and for the most part, they may be right! But when it comes to the merchandise we sell, the people tha...

Posted Today

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Personal Lines Customer Service

Itac Holdings, LLC Birmingham AL, 35202

Job Type: Direct-Hire Pay Rate: Up to $45,000.00 per year, DOE In this job, here are some of the duties to be performed: ITAC Solutions has a client looking for a Personal Li...

Posted Yesterday

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Customer Service Rep(05894) - 2446 Old Springville Road

Domino's Pizza Birmingham AL, 35202

Overview: You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rus...

Posted Yesterday

Overview: You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place! Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills. Your job responsibilities would include (but are not limited to): * Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! * Operating the cash register and collecting payment from customers. * Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures. * Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store. * Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. * Other duties as assigned. What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative: * Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers. * The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude! * Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most. * You have to be at least 16 years old. We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you!

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2Nd Shift Customer Service Representative

CB Richard Ellis Birmingham AL, 35202

We are seeking an experienced and dedicated customer service agent that will be responsible for tracking, monitoring, and dispatching alarms from our Environmental Alarm Monitoring...

Posted Yesterday

We are seeking an experienced and dedicated customer service agent that will be responsible for tracking, monitoring, and dispatching alarms from our Environmental Alarm Monitoring Center. These alarms will include fire and multiple types of environmental building alarms. When necessary, alarms will be dispatched to the appropriate building resource including emergency personnel. The Environmental Alarm Monitoring Center is operational 24 hours a day, 365 days a year. This is a Second Shift position (2:00pm to 10:30pm) Sunday - Tuesday and Friday - Saturday, with Wednesday & Thursday off. Additionally, this position is in downtown Birmingham and parking fees are not covered. Responsibilities will include, but not be limited to: * Working within multiple systems for alarm handling and customer service. * Handling inbound and making outbound phone calls. * Interacting with multiple departments or centers and multiple levels of management. * Generate and dispatch service request work orders for completion by vendors and technicians. * Follow-up with vendors and technicians as required by alarm type and priority. * Properly updating alarm systems and dispatch systems as required. * Logging technicians in and out of work locations. * Backing up other team members when required by alarm type. * Additional duties as needed. Qualifications: EDUCATION and EXPERIENCE High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience. COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. FINANCIAL KNOWLEDGE Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM. SCOPE OF RESPONSIBILITY Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. With access to top-tier market intelligence, planning, local site selection and asset strategies, our Global Workplace Services offering includes Enterprise Facilities Management (EFM), Project Management (PJM), Advisory & Transaction Services (A&T), and Management Consulting. We offer end-to-end expertise across all workplace types, scalable delivery, a commitment to world-class safety and ongoing innovations in building efficiencies, energy conservation and CRE technology.

Customer Service Clerk - Service Center LTL Trucking

Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)- Seasonal Employment

Customer Service Representative

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Customer Service Specialist

Retail Associates, Cashiers, Customer Service

Customer Service Representative

Retail Sales, Cashiers, Customer Service

Personal Lines Customer Service

Customer Service Rep(05894) - 2446 Old Springville Road

2Nd Shift Customer Service Representative

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Customer Service Clerk - Service Center LTL Trucking

Customer Service Agent: Ticketing/Gate Service Agent (Ready Reserve)- Seasonal Employment

Customer Service Representative

Boost your job search productivity with our free Chrome Extension!

Customer Service Specialist

Retail Associates, Cashiers, Customer Service

Customer Service Representative

Retail Sales, Cashiers, Customer Service

Personal Lines Customer Service

Customer Service Rep(05894) - 2446 Old Springville Road

2Nd Shift Customer Service Representative

Refine Your Results

See jobs right for you!

Drag & Drop your file here

Acceptable File types DOC, DOCS, PDF, ODT, HTML, RTF, TXT

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Create a job alert for Customer Service at Birmingham, Alabama.

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About About

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Customer Service Customer Service

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with the LiveCareer app.

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your dream job anywhere